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4.1 out of 5

"Great location, pool and spa are great. Staff were extremely helpful and friendly. " More

By a verified traveller on Thu 10 Jun 2021

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Hotel Description

Club Tropical Resort Port Douglas puts you in the heart of Port Douglas, within steps of St Mary's by the Sea Chapel and Anzac Park. Highlights at this hotel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

You can enjoy flat-screen TVs with digital channels, and all 44 rooms feature furnished balconies or patios, DVD players, and separate bathtubs and showers. Kitchenettes come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Coffee/tea makers, ceiling fans, and irons/ironing boards are also available. Limited housekeeping is available.

Enjoy the spa tub and sauna. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 3.5-star Port Douglas hotel include Sugar Wharf and Crystalbrook Superyacht Marina.

Sun Spa Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sun Bird 2 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sun Deck 2 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sun Light 2 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Tropical Resort Port Douglas ratings based on 142 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Club Tropical Resort Port Douglas

Everyone (72) Couples (54) Family (18)
4 out of 5
Great location, pool and spa are great. Staff were extremely helpful and friendly.

Posted by on 10 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by Club Tropical

Thank you so much we do pride ourselves on being hospitable!

4 out of 5
Great location and price, be prepared for the noise on the weekends as it is right amongst it, which is a good thing. It was disappointing that they did not offer free wifi for our stay and only gave us a 1g, which did not last long for 2 people.

Posted by on 1 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by Club Tropical

Hi Glad you had a great time, more Wifi was available at reception!

5 out of 5
Great room in best location. Right in the heart of POrt Douglas. Fun pool and easy access.

Posted by on 23 May 2021

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Comment from Hotel Management

28 May 2021 by Club Tropical

Thank you w do hope to see you again, remember the pool is heated!

5 out of 5
Perfect location, great pool at rock spas, excellent and friendly customer service at the front desk.

Posted by on 23 May 2021

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Comment from Hotel Management

28 May 2021 by Club Tropical

Thank you we love watching our guests enjoy their holiday, See you again soon, remember the pool is heated.

4 out of 5
Great location Walk to everything

Posted by on 15 Apr. 2021

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Comment from Hotel Management

28 May 2021 by Club Tropical

We look forward to welcoming you back again!

5 out of 5
Great staff & great location, we've stayed a couple of times now and we always recommend it for a weekend getaway

Posted by on 14 Jan. 2021

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Comment from Hotel Management

19 Jan. 2021 by Club Tropical

Aww thanks so much for the recommendation and we LOVE sharing great staff reviews with our team - it really makes our day . See you again SOOOOON

3 out of 5
Location fantastic Apartments old, could be maintained better. Fans only had one speed (wet season - so humidity high and would have rather had fans than the air conditioner). Fridge old and leaked everyday - very slippery if not aware of this. Lighting very peculiar. If this apartment is privately owned, owners need to do some work on it. Pleasant stay.

Posted by on 13 Jan. 2021

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Comment from Hotel Management

13 Jan. 2021 by Club Tropical

Hi, Thank you for taking the time to provide some feedback. Great that you enjoyed the location, we certainly are on the doorstep of Macrossan St. We would have loved to have heard what was going on with the Apartment whilst you were here so we could have made your stay more pleasant. We do also have more modern, recently renovated Club Apartments available should you want to return.

5 out of 5
Great location within walking distance to pubs and restaurants. The hotel is a little dated but we loved our accommodation. It was spacious, well set out, huge bathroom and great balcony that overlooked the esplanade. We loved that there was plenty of eating options including Coles supermarket with in 5 minutes walk. I would definitely stay again and would recommend it to anyone that loves to be in the heart of the action

Posted by , from Darwin NT on 4 Jan. 2021

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Comment from Hotel Management

4 Jan. 2021 by Club Tropical

Hi Stephen, Thank You so much for taking the time to review us! We really do appreciate it. We are so happy you enjoyed your stay with us and look forward to welcoming you again in the future.

4 out of 5

Posted by on 22 Mar. 2020

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4 out of 5

Posted by on 10 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by Guest Services

Thank you for your review, we are happy to hear that you enjoyed your stay.

About the Club Tropical Resort Port Douglas

Location Corner Macrossan & Wharf Street, Port Douglas, QLD 4877

Property Features

Club Tropical Resort Port Douglas offers its guests an outdoor pool, a spa tub, and a sauna. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Club Tropical Resort Port Douglas. Free self parking is available. This 3.5-star Port Douglas hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (66.9 km / 41.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Club Tropical Resort Port Douglas offers 44 air-conditioned accommodations with DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Private balcony or patio (furnished)
  • Flat-screen television
  • Digital channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Housekeeping (limited)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 5 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 5 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 46 per person (one-way)
  • Airport shuttle fee per child: AUD 23 (one-way), (up to 11 years old)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Club Tropical Port Douglas
  • Club Tropical Resort
  • Club Tropical Resort Port Douglas
  • Port Douglas Club Tropical
  • Port Douglas Club Tropical Resort
  • Tropical Resort Port Douglas
  • Club Tropical
  • Tropical Douglas Douglas
  • Club Tropical Resort Port Douglas Hotel
  • Club Tropical Resort Port Douglas Port Douglas
  • Club Tropical Resort Port Douglas Hotel Port Douglas

You should know

  • Club Tropical Resort Port Douglas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.