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Aparthotel

Pool Port Douglas

4.5 star property

Photo gallery for Pool Port Douglas

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
View from room
3 Bedroom Sunset Pool View | Living area
1 bedroom, individually decorated, individually furnished
50-inch Smart TV with digital channels, Netflix, books

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
19-37 St Crispins Avenue, Port Douglas, QLD, 4877
  • Place, Four Mile Beach Park
    ‪10 min walk‬
  • Place, Four Mile Beach
    ‪11 min walk‬
  • Place, Wildlife Habitat
    ‪2 min drive‬

Room options

View all photos for 2 Bedroom Swim-up Pool View

Terrace/patio

2 Bedroom Swim-up Pool View

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Pool & Mountain View

View from room

2 Bedroom Pool & Mountain View

  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Swim-up Pool View

3 Bedroom Swim-up Pool View | Terrace/patio

3 Bedroom Swim-up Pool View

  • 100 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Sunset Pool View

3 Bedroom Sunset Pool View

3 Bedroom Sunset Pool View

  • Mountain view
  • 100 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Plunge Pool

3 Bedroom Plunge Pool | In-room dining

3 Bedroom Plunge Pool

  • Mountain view
  • 174 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Bedrooms, Pool View

Executive Apartment, 2 Bedrooms, Pool View | Living area

Executive Apartment, 2 Bedrooms, Pool View

  • Mountain view
  • 99 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Golf Course & Mountain View

1 bedroom, individually decorated, individually furnished

2 Bedroom Golf Course & Mountain View

  • Mountain view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Pool Access - Lap Pool

View from room

2 Bedroom Pool Access - Lap Pool

  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Swim Out - Lap Pool with Sun Loungers

2 Bedroom Swim Out - Lap Pool with Sun Loungers

2 Bedroom Swim Out - Lap Pool with Sun Loungers

  • Golf view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Port Douglas

A luxury stay in Port Douglas awaits you at Pool Port Douglas. Within a 20-minute stroll, you'll find Four Mile Beach and Wildlife Habitat. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washing machines. .Each apartment is individually decorated and features Smart televisions with digital channels, along with free WiFi, a furnished patio and a separate bath and shower. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, Netflix and a ceiling fan are also available. Weekly housekeeping is available. .Enjoy the pool loungers along with access to a driving range and scooter/moped rentals. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Port Douglas aparthotel, you'll be 4.3 km (2.7 mi) from Crystalbrook Superyacht Marina and 4.3 km (2.7 mi) from Flagstaff Hill.
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What's nearby

  • Four Mile Beach Park - 10 min walk - 0.9 km
  • Four Mile Beach - 11 min walk - 1.0 km
  • Wildlife Habitat - 2 min drive - 1.1 km
  • Vie Spa Port Douglas - 5 min drive - 2.5 km
  • Crystalbrook Superyacht Marina - 6 min drive - 4.9 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 60 min drive

Restaurants

  • ‪Lobby Café - ‬3 min drive
  • ‪Aluco - ‬5 min drive
  • ‪Whileaway - ‬5 min drive
  • ‪Nectar Port Douglas - ‬5 min drive
  • ‪Harrisons by Spencer Patrick - ‬3 min drive

About this property

Pool Port Douglas

As a guest of Pool Port Douglas, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. An area shuttle within 5 km and an airport shuttle (available on request) are available for a fee. The luxury Pool Port Douglas also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This 4.5-star Port Douglas aparthotel is smoke free.

  • 54 guestrooms or units
  • 2 levels
  • 5 buildings
  • Built in 2007
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
Pool Port Douglas offers 54 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided on a weekly basis.

Similar properties

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  • Pool
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4.0 out of 5, Very good, 935 reviews
The price is AU$200
includes taxes & fees
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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool toys
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 6:00 PM on request
  • Area shuttle (surcharge) up to 5 km
  • Shopping centre shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Pool toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 35 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 50-inch Smart TV with digital channels
  • Books
  • Games
  • Netflix
  • Streaming services

Outdoor areas

  • Furnished patio
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 17 steps to reach entrance
  • Handrails in stairways (80 centimetre high)
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • Near the marina
  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Bicycle parking
  • Bicycle storage
  • Bicycle tours
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Pro golf lessons
  • Pro golf shop
  • Scooter/moped rentals
  • Basketball nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Snorkelling nearby
  • Swimming nearby
  • Water tubing nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Fire extinguisher

General

  • 2 floors
  • 5 buildings
  • 54 units
  • Access via exterior corridors
  • Bicycle parking
  • Bicycle storage
  • Built in 2007
  • Electric car charging station
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 8:30 AM - 5:00 PM

Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 50 per person (one-way)
  • Airport shuttle fee per child: AUD 35 (one-way), (from 2 to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 35.0 per day
  • High chair fee: AUD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pool Apartment Port Douglas

Pool Port Douglas

Port Douglas Pool

Pool Hotel Port Douglas

Pool Resort Port Douglas Hotel Port Douglas

Pool Port Douglas Apartment

Pool Port Douglas Aparthotel

Pool Port Douglas Port Douglas

Pool Port Douglas Aparthotel Port Douglas

Frequently asked questions

What is the cancellation policy at Pool Port Douglas?

Pool Port Douglas offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pool Port Douglas?

Yep, Pool Port Douglas has a free self car park.

Are there any beaches close to Pool Port Douglas?

Yep, Pool Port Douglas is a short 11-minute walk from Four Mile Beach Park. Fun beach activities include snorkelling, scuba diving and water tubing. You can also find boat tours.

Does Pool Port Douglas have a pool?

Yep, and guests love it! Pool Port Douglas has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 9:00 PM.

Is there a free airport shuttle available at Pool Port Douglas?

No, but there's an airport shuttle that runs from 7:00 AM - 6:00 PM on request for a fee.

What time are check-in & check-out at Pool Port Douglas?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Pool Port Douglas?

No, pets are not allowed.

Is there a golf course on site at Pool Port Douglas?

There is a golf course next to Pool Port Douglas.

Pool Port Douglas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 240 out of 451 reviews
Rating 8 - Good. 158 out of 451 reviews
Rating 6 - Okay. 47 out of 451 reviews
Rating 4 - Poor. 4 out of 451 reviews
Rating 2 - Terrible. 2 out of 451 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Brenda

Stayed 7 nights in Apr 2026

10/10 Excellent

Emily

Stayed 8 nights in Jan 2026

10/10 Excellent

Rory

Liked: Cleanliness, amenities, property conditions & facilities
Great location, large apartment and very well equipped.
Stayed 7 nights in Jan 2026

10/10 Excellent

Lara

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
3 bedroom with plunge pool was stunning. The beds were comfortable and we had everything we could have hoped for. The apartment was clean, spacious and well stocked. The swimming pool was enormous and such a nice activity at any time day or night. Heather in reception was super friendly and offered so many helpful suggestions on eateries and activities. We were a party of 5 and stayed 7 nights.
Stayed 7 nights in Jan 2026

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms is clean and staff are friendly.
Stayed 5 nights in Jan 2026

10/10 Excellent

Adriana

Liked: Cleanliness, property conditions & facilities
WHAT A PLACE.POOL WAS THE HIGHLIGHT.CLOSE TO EVERYRHING.
Stayed 4 nights in Jan 2026

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness
Great place to stay, very clean and great amenities.
Stayed 7 nights in Jan 2026

10/10 Excellent

Salvatore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Two bedroom private pool with mountain view. Fantastic gorgeous apartment. The view of the golf course and mountains is stunning and peaceful. Your own pool shared with only 3 other apartments. Staff are amazing very welcoming and helpful Clean rooms, great kitchen for cooking your own meals and a spacious bathroom. Highly recommend this resort . 5+++ stars
Stayed 7 nights in Dec 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ We had such an amazing stay at Pool Resort. Everything was clean, well looked after, and super comfortable from the moment we arrived. The pool area is honestly the standout – so relaxing and beautifully set up. The rooms were spacious, modern, and had everything we needed for a great stay. Big shout-out to Heather at reception, who was so friendly, knowledgeable, and helpful. She made check-in easy and gave us great tips, which really made a difference. Overall, it’s a fantastic place to stay whether you’re away with family or just looking for a relaxing getaway. We’d absolutely come back again.
Stayed 8 nights in Dec 2025

6/10 Okay

Asha, Cairns

Travelled with family and small children
Liked: Cleanliness
Personally, feel the rating of this resort shouldn't be 5 stars. Have recently stayed in places much better which all up costed us much less too. No real wow factor. Was immaculately clean but had issues with oven, hot water and zero shade in pool area. Photos online through 3rd party bookings were not accurate and neither was the pricing - making out like a massive saving was to be had which was not the case. Left feeling pretty underwhelmed, maybe just not our cup of tea.
Stayed 3 nights in Dec 2025

10/10 Excellent

ABRAHAM

Stayed 8 nights in Dec 2025

10/10 Excellent

Jong kil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great for families!
Stayed 6 nights in Dec 2025

10/10 Excellent

Dianne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, lovely staff, very nice pools-room was clean with ample space for the 3 of us. Can’t wait to head back-very special part of Australia.
Stayed 4 nights in Oct 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent staff and the pool was amazing!
Stayed 7 nights in Oct 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The plunge pool in our villa was amazing
Stayed 8 nights in Oct 2025

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Overall very happy with resort. The staff were excellent, very helpful and super friendly! One small piece of feedback, the mattresses were uncomfortable, far too soft, that’s a personal thing as everyone is different but these were on the extreme! Otherwise, we enjoyed our stay, the pools were great!
Stayed 4 nights in Sep 2025

10/10 Excellent

Katie

Liked: Cleanliness, property conditions & facilities
A great place to stay. Apartments are really large. Pool facilities fabulous. Staff have lots of information on activities to do in the area as well.
Stayed 7 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
The pool was amazing
Stayed 5 nights in Oct 2025

10/10 Excellent

Kym

Stayed 3 nights in Oct 2025

10/10 Excellent

Cristine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a little slice of paradise Pool Resort is! We thoroughly enjoyed our 7 day stay - leaving was so hard! The pool itself is stunning, the rooms are extremely well appointed and Brigid and Heather are just the most welcoming and lovely hosts. Can’t recommend this place more highly. It’s a little way out of the town centre, but the reliable local shuttles get you anywhere you need to go within the town. Perfect stay!
Stayed 6 nights in Sep 2025

10/10 Excellent

Kate

Liked: Cleanliness, property conditions & facilities
Love the pools and cleaning staff are lovely Did not rate the body corporate guy sneaking around the back of unit taking photos of people if there towels were left hanging Very rude and arrogant man not great for bussiness
Stayed 7 nights in Sep 2025

10/10 Excellent

Plamen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious rooms. Good location away from the noise. Direct access to the pool. Very well managed. Friendly and helpful staff. Once again credit to the manager and staff for the excellent service. I will highly recommend this facility. Thank you very much.
Stayed 10 nights in Aug 2025

8/10 Good

Lauren

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful pool stretching the length of the property. Some areas of property showing some wear and tear, but overall a pleasant place to stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our time at Pool. We would stay again in a heartbeat and really didn’t want to leave. Wonderful service, beautiful property. Exactly what we were looking for!
Stayed 3 nights in Aug 2025