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Hotel Description

A luxury stay in Port Douglas awaits you at Oaks Port Douglas Resort. Within a 30-minute stroll, you'll find Four Mile Beach and Wildlife Habitat. Highlights at this family-friendly hotel include in-room free WiFi, balconies, and LCD TVs.

IPod docks, cable TV, and ceiling fans are featured in all 147 rooms. Room service, safes, and hair dryers are also available.

The restaurant, Oak & Vine, serves international cuisine and is open for breakfast and dinner. The Bar is the hotel's own bar, serving drinks along with dinner. Business amenities include a 24-hour business center and conference space. Other amenities include an outdoor swimming pool, free WiFi in public areas, and a snack bar/deli. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Port Douglas hotel, you'll be 3.3 km (2 mi) from Crystalbrook Superyacht Marina and 3.7 km (2.3 mi) from St Mary's by the Sea Chapel.

Hotel Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$143* Per night/room 5 Dec. - 6 Dec.

1 Bedroom Pool View, No Housekeeping

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Room Garden View, No Housekeeping

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Room, Pool View, No Housekeeping

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 Bedroom Garden View, No Housekeeping

Bed Count 1 King Bed Maximum Occupancy 3 Max

Oaks Port Douglas Resort ratings based on 688 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Port Douglas Resort

Everyone (257) Couples (355) Family (69)
5 out of 5
The ladies at the front counter when we arrived were very welcoming and informative. It made the check in process very easy.

Posted by on 17 Nov. 2021

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Comment from Hotel Management

18 Nov. 2021 by Ashley, Front Office Manager

Hi Greg, Thank you for letting us know you enjoyed your stay and that our wonderful reception team helped make your stay welcoming! We hope we will see you back again soon. All the best,

4 out of 5
Nice pool, black hairs all through our room that wasn’t ours so cleaning was average. Had some drunk lad banging in our door both nights we were there..

Posted by on 14 Nov. 2021

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Comment from Hotel Management

18 Nov. 2021 by Ashley, Front Office Manager

Hi Annaliese, It is wonderful to hear you enjoyed our beautiful pool during your stay. Thank you for letting us know about the cleanliness of our room during your stay. I have discussed this with our housekeeping manager! We do hope you otherwise had a lovely stay and will chose to visit us again. Thanks again,

5 out of 5
It is a very relaxing place to be. Pool area is great, as is the swim up bar. All the staff were very Friendly and helpful. Found a piece of someone’s toenail on the balcony. We were in Room 4218 and my only criticism is the stupid little step, and I mean little, going into the bathroom. I caught my foot on it twice. Second time, breaking my toe halfway through our stay. I went to reception and mentioned it, but all I got was that no one else had complained about it and would I like to get my toe seen to.

Posted by on 16 Oct. 2021

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Comment from Hotel Management

19 Oct. 2021 by Ashley, Front Office Manager

Hi Susan, Thank you for letting us know you had a relaxing stay with us and that our staff were friendly and helpful. I am sorry to hear about your room and that you injured your toe on the small step into the bathroom. This is correct, it is not at all common that we hear of this, however we sure hope you are ok and appreciate you letting us know! We appreciate this valuable feedback and will certainly look into this. We are glad you otherwise had a lovely stay here with us. We hope you will feel welcome to visit us again. All the best,

5 out of 5
Privacy of our room was excellent. Balcony view was over bushland. All the essentials were available to make our stay comfortable. Staff were friendly and helpful.

Posted by on 23 Sep. 2021

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Comment from Hotel Management

25 Sep. 2021 by Ashley, Front Office Manager

Hi Nerissa, Thank you for letting us know you had a lovely stay. We sure do have nice spacious and comfortable rooms. Thank you for mentioning our wonderful staff and we sure hope to see you again soon! Kind regards,

1 out of 5
Was told on checkin that the main bar and the restaurant were not open that night (wedding anniversary) so had to go off the property. The room had no where to put bags and we had to get things out of bags from the floor !!! Was not impressed at all!

Posted by on 21 Sep. 2021

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Comment from Hotel Management

25 Sep. 2021 by Ashley, Front Office Manager

Hi Carl, Thank you for your review. It is unfortunate to hear you didn't enjoy your stay with us on your special occasion. Thank you for leaving us your feedback in regards to your stay and the room you booked. Should you give us the opportunity, we would love the chance to offer a more enjoyable stay in future. Kind regards,

5 out of 5
Relaxing, long walk from vehicle to room.

Posted by on 14 Sep. 2021

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Comment from Hotel Management

24 Sep. 2021 by Ashley, Front Office Manager

Hi Oswald, Thank you for your kind review. We are glad to hear you had a relaxing stay with us. Should you visit us again, feel welcome to let us know and we can do our best to allocate you closer to the car park. Thanks again and all the best. Kind regards,

5 out of 5

Posted by on 7 Aug. 2021

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5 out of 5
We loved the spacious area around the pool and especially the games area. Theses were great for our kids. I think that a few more umbrellas around the pool would be helpful and being able to order food from the bar via your phone or app would be great.

Posted by on 9 Jul. 2021

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4 out of 5
Our apartment was very spacious,clean and quite updated. The restaurant had some nice meals and lovely desserts. The resort had a lovely pool and table tennis. Some areas of the resort are rundown and messy, which doesn't give a great initial impression.

Posted by on 5 Jul. 2021

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Comment from Hotel Management

14 Jul. 2021 by Ashley, Front Office Manager

Thank you for your lovely review. We are happy to hear you enjoyed your stay with us in your spacious room. We sure do have a lovely pool and restaurant. We hope you will have the chance to visit us again soon.

5 out of 5
Very good stay Great service

Posted by on 18 Jun. 2021

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Comment from Hotel Management

14 Jul. 2021 by Ashley, Front Ofifce Manager

Thank you for your kind review and thanks again for staying with us. We hope to see you again.

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the luxury Oaks Port Douglas Resort. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Port Douglas hotel.

  • 147 guestrooms or units
  • 2 levels
  • 7 buildings
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Oaks Port Douglas Resort offers 147 accommodations with iPod docking stations and safes. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Port Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony
  • IPod dock
  • In-room dining
  • LCD television
  • Cable channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Oak & Vine - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

The Bar - This bar serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 49.

Pet Policy

  • Pets and service animals are not allowed at Oaks Port Douglas Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. <

  • No lifts
  • Service animals not allowed
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 28 per person (approximately)
  • Airport shuttle fee: AUD 41 per person (one-way)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Port Douglas QT
  • QT Hotel Port Douglas
  • Oaks Resort Port Douglas
  • Oaks Resort
  • QT Port Douglas Hotel
  • Oaks Port Douglas
  • Oaks Resort Port Douglas
  • Oaks Port Douglas Resort Hotel
  • Oaks Port Douglas Resort Port Douglas
  • Oaks Port Douglas Resort Hotel Port Douglas

You should know

  • Oaks Port Douglas Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.