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4.6 out of 5

"Property was clean apart from the yellow stains and mould on the doona. Great adults only resort would be even better with a pool bar area. Communic ... " More

By a verified traveller on Tue 09 Jan 2024

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Hotel Description

A luxury stay in the heart of Port Douglas awaits you at Shantara Resort Port Douglas - Adults Only Retreat. Within just a 10-minute stroll, you'll find Four Mile Beach and Flagstaff Hill. Highlights at this aparthotel include 2 outdoor swimming pools, and in-room kitchenettes and free WiFi.

Each apartment is soundproofed and features a flat-screen TV with cable channels, along with a balcony or patio, an iPod dock, and a coffee/tea maker. In-room dining is easy with a kitchenette that comes equipped with a refrigerator and a microwave. Nice touches to enhance your stay include bathrobes and free toiletries. A ceiling fan, a safe, and a hair dryer are also available. Housekeeping is available on request.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. Enjoy the gym and pool loungers. Plus you'll find free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 15-minute walk of this 4.5-star Port Douglas aparthotel include Crystalbrook Superyacht Marina and Anzac Park.

Studio, Pool View (Adults Only Resort)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$419* Per night/room 20 Mar. - 21 Mar.

One Bedroom Apartment - Pool View (Adults Only Resort)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Shared Pool Deck (Adults Only Resort)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Shantara Apartment – Pool Private Deck Access Jacuzzi (Adults Only Resort)

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Apartment – Shared Pool Deck Access (Adults Only Resort)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Shantara Resort Port Douglas - Adults Only Retreat ratings based on 182 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Shantara Resort Port Douglas - Adults Only Retreat

Everyone (79) Couples (98) Family (4)
5 out of 5

Posted by on 11 Mar. 2024

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Comment from Hotel Management

14 Mar. 2024 by Manager

Thanks for the excellent review Matthew

4 out of 5
Overall very good

Posted by on 14 Feb. 2024

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Comment from Hotel Management

14 Mar. 2024 by Manager

Thanks for the review Tony

4 out of 5
Property was clean apart from the yellow stains and mould on the doona. Great adults only resort would be even better with a pool bar area. Communication was excellent especially since the cyclone hit and we were wondering if everything was ok. Watch out for the guy that cleans the pool area of a morning with the ear plugs in he is cranky!!

Posted by on 9 Jan. 2024

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5 out of 5
Great location - being able to walk into Main Street for dining options and close to the beach.

Posted by on 6 Jan. 2024

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2 out of 5

Posted by on 5 Nov. 2023

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5 out of 5
As an adults only resort wonderfully quiet. Staff assistance booking trips etc was great. Would stay again.

Posted by on 31 Oct. 2023

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5 out of 5
Excellent adult only resort, quiet, friendly and ideal location to most shops and activities.

Posted by on 30 Oct. 2023

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3 out of 5
The place was beautiful and clean. Reception was polite. Unfortunately the room was really small and crowded. Too much furniture for the space. Eg a little dining table right in front of the door that goes out to the decking.

Posted by on 13 Oct. 2023

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4 out of 5
Nice & quiet. Easy walkable access to main precinct of Port Douglas

Posted by on 1 Oct. 2023

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5 out of 5
A short walk to restaurant’s and shops, a nice place for a get away

Posted by on 22 Sep. 2023

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About the Shantara Resort Port Douglas - Adults Only Retreat

Location 27-31 Davidson St, Port Douglas, QLD 4877

Property Features

Shantara Resort Port Douglas - Adults Only Retreat offers its guests 2 outdoor swimming pools and a fitness center. WiFi and wired Internet are free in public spaces. An area shuttle within 300 meters and an airport shuttle (available 24 hours) are available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Shantara Resort Port Douglas - Adults Only Retreat. Self parking is free. This 4.5-star Port Douglas aparthotel is smoke free.

  • 54 guestrooms or units
  • 3 levels
  • Built in 2007
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle within 300 meters available for a surcharge
  • Parking: Free self parking

Room Amenities

Shantara Resort Port Douglas - Adults Only Retreat offers 54 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies or patios. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Port Douglas aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony or patio
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 16
  • Check-in time ends at 6:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:

  • Monday - Sunday: 9:00 AM - 4:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This hotel’s reception is open from 8 AM to 6 PM on weekdays, from 9 AM to 5 PM on Saturdays, and from 9 AM to 4 PM on Sundays.

Shantara Resort Port Douglas - Adults Only Retreat offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:

  • Monday - Sunday: 9:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Minimum guest age is 16
  • Caters to adults only
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 52.00 per person (one-way)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Port Douglas Resort
  • Port Douglas Shantara
  • Resort Port Douglas
  • Shantara
  • Shantara Port Douglas
  • Shantara Resort
  • Shantara Resort Port Douglas Adults Retreat
  • Shantara Hotel Port Douglas
  • Shantara Resort Port Douglas Hotel Port Douglas
  • Shantara Resort Adults Retreat
  • Shantara Port Douglas Adults Retreat
  • Shantara Adults Retreat
  • Shantara Douglas Retreat
  • Shantara Resort Port Douglas Adults Only Retreat
  • Shantara Resort Port Douglas - Adults Only Retreat Aparthotel
  • Shantara Resort Port Douglas - Adults Only Retreat Port Douglas

You should know

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.