4.6 out of 5

"Really good. 500m walk to main st. Only Downside was that the bathroom was not properly cleaned when we arrived. Toothpaste all over mirror from prec ... " More

By a verified traveller on Tue 14 Aug 2018

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Hotel Description

A luxury stay in the heart of Port Douglas awaits you at Shantara Resort Port Douglas - Adults Only Retreat. Within just a 15-minute stroll, you'll find Four Mile Beach and Crystalbrook Superyacht Marina. Highlights at this romantic property include 2 outdoor swimming pools, a full-service spa and free self parking.

You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a balcony or patio and an iPod dock. A fridge and a microwave make in-room dining convenient. Nice touches to enhance your stay include bathrobes and free toiletries. A DVD player, a coffee/tea maker and a ceiling fan are also available. Housekeeping is available on request.

A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. Additionally, you'll find free WiFi in public areas, a fitness centre and laundry facilities. There's also the convenience of an airport shuttle.

Places within a 15-minute walk of this 4.5-star Port Douglas property include St Mary's by the Sea Chapel and Sugar Wharf.

Studio, Pool View (Adults Only Resort)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$491* Per night/room 27 Aug. - 28 Aug.

One Bedroom Apartment - Pool View (Adults Only Resort)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Shared Pool Deck (Adults Only Resort)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Shantara Apartment – Pool Private Deck Access Jacuzzi (Adults Only Resort)

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Apartment – Shared Pool Deck Access (Adults Only Resort)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Shantara Resort Port Douglas - Adults Only Retreat ratings based on 132 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Shantara Resort Port Douglas - Adults Only Retreat

Everyone (67) Couples (64) Family (1)
5 out of 5
Always felt like only one around. Great pool area. Very efficient staff. Toilet was too tall.

Posted by on 25 Jul. 2019

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Comment from Hotel Management

28 Jul. 2019 by Manager

Thanks for the excellent review

5 out of 5
Very neat and clean, no kids, which made it quite and relaxing

Posted by on 13 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by Manager

Thank you for the excellent review

5 out of 5

Posted by on 13 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by Manager

Thank you for the excellent review

3 out of 5

Posted by on 10 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by Manager

Thank you for the review

5 out of 5
Very nice modern resort. Our 1 bedroom apartment was clean and well equiped with everything. Close to shops and restaurants. The pools were perfect.

Posted by , from Sale on 12 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Shantara Resort

Thank you for your review, we're glad you enjoyed your stay.

5 out of 5
We were close to everything, it was lovely and quiet with a comfy bed, huge spa bath and the unit was very spacious and well equipped. You could always find plenty of room to swim at the 2 pools. It was the little extras like umbrellas in the unit and friendly staff with great knowledge and recommendations that made our stay so enjoyable.

Posted by on 5 Jun. 2019

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Comment from Hotel Management

11 Jun. 2019 by Shantara Resort

Thank you for your great review of Shantara Resort.

4 out of 5
Awesome location right in town. Quiet and clean with friendly staff. The only minor detail they could improve on was the pool on the bbq side needs a facelift, it’s looking a little dull and worn.

Posted by , from Forster on 25 May 2019

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Comment from Hotel Management

11 Jun. 2019 by Shantara Resort

Thank you for your review and we appreciate your feedback regarding the pool area on the BBQ side of the resort.

4 out of 5
Room was great Pool was fantastic Close to everything

Posted by on 25 May 2019

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Comment from Hotel Management

11 Jun. 2019 by Shantara Resort

Thank you for your review.

5 out of 5
An amazing place that is peaceful, clean and relaxing with very friendly and accomodating staff. Location is perfect with walking distance to the main street and beach.

Posted by on 17 Jan. 2019

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Comment from Hotel Management

9 Mar. 2019 by Manager

Thanks for the excellent review

5 out of 5

Posted by on 14 Jan. 2019

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Comment from Hotel Management

9 Mar. 2019 by Manager

Thanks for the excellent review

About the Shantara Resort Port Douglas - Adults Only Retreat

Location 27-31 Davidson St, Port Douglas, QLD 4877

Property Features

Shantara Resort Port Douglas - Adults Only Retreat offers its guests 2 the outdoor swimming pools and a fitness centre. WiFi and wired Internet are free in public spaces. An area shuttle within 300 meters and a round-trip airport shuttle (available 24 hours) are available for a fee. Spa services, tour or ticket assistance, and a BBQ are also featured at the luxury Shantara Resort Port Douglas - Adults Only Retreat. Free self parking is available. This 4.5-star Port Douglas apartment is smoke free.

  • 54 guestrooms or units
  • 3 levels
  • Built in 2007
  • Towels for the beach
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (65.9 km / 40.9 mi)
  • Property shuttles: Airport shuttle and area shuttle within 300 meters available for a surcharge
  • Parking: Free self parking

Room Amenities

Shantara Resort Port Douglas - Adults Only Retreat offers 54 forms of air-conditioned accommodation with iPod docking stations and DVD players. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. This Port Douglas apartment provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

  • Private balcony or patio
  • iPod dock
  • Flat-screen television
  • Cable channels
  • DVD player
  • Fridge
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 16

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM.
If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

This hotel’s reception is open from 8 AM to 6 PM on weekdays, from 9 AM to 5 PM on Saturdays, and from 9 AM to 4 PM on Sundays. For more details, please contact the property using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 8 AM - 6 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Minimum guest age is 16
  • Caters to adults only

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 43.00 per person (one way)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Weekly housekeeping provided; additional cleaning fee: AUD 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Port Douglas Resort
  • Port Douglas Shantara
  • Resort Port Douglas
  • Shantara
  • Shantara Port Douglas
  • Shantara Resort
  • Shantara Resort Port Douglas Adults Retreat
  • Shantara Hotel Port Douglas
  • Shantara Resort Port Douglas Hotel Port Douglas
  • Shantara Resort Adults Retreat
  • Shantara Port Douglas Adults Retreat
  • Shantara Adults Retreat

You should know

  • Shantara Resort Port Douglas - Adults Only Retreat offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.