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4.3 out of 5

"The room was very well equipped, esp. for cooking own meals. I slept on a rollaway though, which was terrible, mattress too thin. Other than that, a v ... " More

By a verified traveller on Fri 24 Jan 2020

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Hotel Description

Palm Villas Resort places you steps from Macrossan Street and within a 10-minute stroll of Four Mile Beach. Highlights at this property include an outdoor swimming pool, and in-room kitchens and balconies.

You can enjoy an LCD TV with cable channels, and each apartment features a sofa bed, a dining area, and a sitting area. In-room dining is easy with a kitchen that comes equipped with a refrigerator and a stovetop. A private yard, WiFi, and a coffee/tea maker are also available.

This smoke-free apartment building offers a garden, barbecue grills, and tour/ticket assistance. Added amenities include WiFi in public areas and laundry facilities. There's also the convenience of an airport shuttle.

Sights within a 10-minute walk of this 3.5-star Port Douglas property include Port Village Shopping Centre and St Mary's by the Sea Chapel.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Palm Villas Resort ratings based on 97 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palm Villas Resort

Everyone (60) Couples (34) Family (4)
4 out of 5
The room was very well equipped, esp. for cooking own meals. I slept on a rollaway though, which was terrible, mattress too thin. Other than that, a very good place to stay, convenient to central shopping/marina areas.

Posted by on 24 Jan. 2020

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4 out of 5
Beautiful swimming pool. Lovely and quiet accommodation, but still close to all amenities. Kitchen facilities were good. Good value accommodation. Jakob is a great host.

Posted by on 2 Nov. 2019

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5 out of 5
We have been going there for 7 years it is a beautiful place to stay and Jacob is just fantastic always helping you with anything

Posted by on 31 Oct. 2019

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4 out of 5
Great location with a quick walk to all the pubs, restaurants and port.

Posted by on 7 Oct. 2019

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4 out of 5
Location great, quiet, manager pleasant. Pool cold, not much area to sit around it all garden. Cupboards could be wiped out, bed and pillows hard

Posted by on 12 Sep. 2019

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3 out of 5

Posted by on 25 Aug. 2019

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4 out of 5

Posted by on 21 Aug. 2019

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2 out of 5
The shower had not been cleaned. Someone else’s shampoo & soap was in there. I had to wash the saucepan I used before cooking. The sheets didn’t fit the bed. The air conditioning didn’t work properly. The owner disconnects the TV antenna at midnight so you can’t use the TV past then.

Posted by on 18 Aug. 2019

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5 out of 5
Good comfortable, clean facilities at a reasonable price

Posted by on 10 Jul. 2019

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3 out of 5
Bathroom vents disgusting, floors disgusting.......

Posted by on 14 May 2019

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Property Features

As a guest of Palm Villas Resort, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. Public spaces have WiFi for a fee. An airport shuttle (available 24 hours) is available for a fee. Palm Villas Resort also features a garden and laundry facilities. This 3.5-star Port Douglas apartment is smoke free.

  • 20 guestrooms or units
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Transport

  • Airport: Cairns Intl. Airport (CNS) (66.3 km / 41.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Palm Villas Resort offers 20 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas and include sofa beds. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers. This Port Douglas apartment provides wireless Internet access for a surcharge. 39-inch LCD televisions come with cable channels.

  • In-room kitchen
  • Private balcony
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Private outdoor space
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Safe
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children 16 and younger are not allowed at this property from January to December. The rest of the year they are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15 per day (rates may vary)
  • Airport shuttle fee: AUD 36.00 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palm Villas Resort port douglas
  • Palm Villas port douglas
  • Palm Villas Resort Apartment
  • Palm Villas Resort Port Douglas
  • Palm Villas Resort Apartment Port Douglas

You should know

  • Palm Villas Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Children 16 years old and younger aren't allowed from January to December.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.