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4.4 out of 5

"Reasonable price for accommodation near to shops restaurants and beach. Generous with supplies eg coffee tea salt pepper & sauces at barbie " More

By a verified traveller on Wed 29 Jun 2022

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Hotel Description

At Bay Villas Resort you'll be within just a 10-minute stroll of Four Mile Beach and Macrossan Street. Highlights at this aparthotel include 2 outdoor swimming pools, free self parking, and a spa tub.

You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, a balcony, and a DVD player. A refrigerator and a microwave make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. A coffee/tea maker, a ceiling fan, and a hair dryer are also available. Weekly housekeeping is available.

This smoke-free aparthotel offers free WiFi in public areas, limo/town car service, and a library. Additionally, you'll find laundry facilities, a terrace, and a garden. There's also the convenience of an airport shuttle.

Sights within a 20-minute walk of this 3.5-star Port Douglas aparthotel include Crystalbrook Superyacht Marina and Port Village Shopping Centre.

1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Bay Villas Resort ratings based on 162 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bay Villas Resort

Everyone (81) Couples (45) Family (30)
4 out of 5
Reasonable price for accommodation near to shops restaurants and beach. Generous with supplies eg coffee tea salt pepper & sauces at barbie

Posted by on 29 Jun. 2022

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Comment from Hotel Management

28 Jul. 2022 by Wendy

Thank you for your review. We are glad you had a comfortable stay with us. We try our best to make everyone's stay with us a pleasant experience

5 out of 5
Great accommodation close enough to walk to town, we hired bikes for our stay to get around quicker but it’s probably only 7 min walk if that. Room has everything you need for longer stays, pool wasn’t heated but we stayed elsewhere and it doesn’t seem to be the norm to heat pools… I also read reviews of other places and people complained heated pools were too hot so I guess it’s up to the individual. Good location, tidy and great for a longer stay in PD

Posted by on 3 May 2022

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4 out of 5
Great location, well set out and clean. Only complaint was that it really only sleeps two, my 14yo daughter was given an old roll out bed that folded up on her both nights, a sofa bed would have been a better option

Posted by on 19 Apr. 2022

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5 out of 5
Excellent property and well equipped rooms would definitely recommend to others

Posted by on 6 Feb. 2022

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Comment from Hotel Management

8 Feb. 2022 by Ken

Thanks for staying with us. We are glad you enjoyed your stay.

5 out of 5
The staff (Vicki) is very accommodating, friendly, helpful. Close to amenities - 2 mins drive (15mins walk) to Macrossan street.

Posted by on 4 Nov. 2021

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Comment from Hotel Management

5 Nov. 2021 by Wiggy

Thank you Maria for your lovely review. We always strive to make our guests stay with us, a pleasant and relaxing time. We look forward to you holidaying with us again in the future.

4 out of 5
We've stayed here four times now. Staff on the front desk are always pleasant and helpful. The rooms are always clean and tidy. There are 2 pools accessible to guests. It's also just a 10 minute walk to cafes and the shops.

Posted by on 24 Jul. 2021

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Comment from Hotel Management

25 Jul. 2021 by Wendy

Thank you for you kind review. We look forward to your next stay with us.

5 out of 5
everything was excellent - only thing negative was the internet was not great - would drop in and out a lot

Posted by on 13 Jul. 2021

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Comment from Hotel Management

13 Jul. 2021 by Vicki

Thank you for your kind wrods. We do have high speed wifi however there is alot of people( and teenagers )staying at the present. Regards

5 out of 5
Good location, close to local amenities

Posted by on 8 Jul. 2021

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Comment from Hotel Management

11 Jul. 2021 by Wendy

Thank you

4 out of 5
close to town

Posted by on 26 May 2021

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Comment from Hotel Management

30 Jun. 2021 by Vicki

Thank you

4 out of 5
My stay was quite pleasant. Met the owners of the unit we stayed in. The only thing wrong was the speed of the wifi. It was as slow as mcdonalds

Posted by on 25 Nov. 2019

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Comment from Hotel Management

25 Nov. 2019 by Vicki

Thank you for your review. We are currently in the process of upgrading our wifi to a faster speed and better coverage.

Property Features

Bay Villas Resort offers its guests 2 outdoor swimming pools and a spa tub. Public spaces have free WiFi. An area shuttle within 20 meters and an airport shuttle (available 24 hours) are available for a fee. A library, a terrace, and tour/ticket assistance are also featured at Bay Villas Resort. Free self parking is available. This 3.5-star Port Douglas aparthotel is smoke free.

  • 59 guestrooms or units
  • 3 levels
  • Built in 2004
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle within 20 meters, and shopping center shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Bay Villas Resort offers 59 accommodations with DVD players and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • Private balcony
  • Flat-screen television
  • Digital channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Sunday: 8:30 AM - 2:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving outside office hours will receive an email containing a PIN needed to access the key safe.

Bay Villas Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Sunday: 8:30 AM - 2:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 56.25 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 44.00 per person (one-way)
  • Airport shuttle fee per child: AUD 23.00 (one-way), (from 2 to 11 years old)
  • Early check-in fee: AUD 50.00 (subject to availability)
  • Late check-out fee: AUD 50. (subject to availability)
  • In-room safe fee: AUD 2 per night
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 56.25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Villas
  • Bay Villas Port Douglas
  • Bay Villas Resort
  • Bay Villas Resort Port Douglas
  • Bay Hotel Port Douglas
  • Bay Resort Port Douglas
  • Bay Villas Hotel Port Douglas
  • Bay Villas Resort Aparthotel
  • Bay Villas Resort Port Douglas
  • Bay Villas Resort Aparthotel Port Douglas

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Bay Villas Resort.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.