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4.2 out of 5

"Clean and accessible. Car parking needs more signage " More

By a verified traveller on Mon 21 Sep 2020

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Hotel Description

Oaks Toowoomba Hotel places you steps from Empire Theatre and within a 10-minute stroll of Grand Central Shopping Centre. Highlights at this hotel include a restaurant and an indoor swimming pool.

You can enjoy flat-screen TVs with cable channels, and all 102 rooms feature free WiFi, furnished balconies, and hair dryers. Phones, desks, and free toiletries are also available.

This smoke-free hotel offers free WiFi in public areas, a fitness center, and has concierge services. Plus you'll find a 24-hour front desk, luggage storage, and an elevator. Each morning cooked-to-order breakfast is served between 6:30 AM and 1:00 PM. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4-star Toowoomba hotel include Laurel Bank Park and Queens Park.

Standard Room, Non Smoking (Hotel)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$136* Per night/room 11 Oct. - 12 Oct.

Double Room, 2 Bedrooms, Non Smoking (Hotel)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Executive Suite, Non Smoking (Hotel)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, 2 Bedrooms, Non Smoking (Dual Key Unserviced)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Triple Room, 3 Bedrooms, Non Smoking (Dual Key Unserviced)

Bed Count 3 King Beds Maximum Occupancy 6 Max

Triple Room, 3 Bedrooms, Non Smoking (Dual Key)

Bed Count 3 King Beds Maximum Occupancy 6 Max

Oaks Toowoomba Hotel ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Oaks Toowoomba Hotel

Everyone (2) Couples (3) Family (2)
4 out of 5
Clean and accessible. Car parking needs more signage

Posted by , from Brisbane on 21 Sep. 2020

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5 out of 5
Hotel was very clean and comfortable. Would be happy to recommend to others and stay again

Posted by , from Nambour, Sunshine Coast on 17 Sep. 2020

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4 out of 5

Posted by on 15 Sep. 2020

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5 out of 5
Great and clean rooms, friendly staff, good gym and pool

Posted by , from Brisbane on 18 Aug. 2020

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Comment from Hotel Management

30 Aug. 2020 by Jake Murray - Front Office Manager

Thank you, for your feedback, We greatly appreciate the time you have taken to share your experience, We look forward to welcoming you back soon. Kindest Regards Jake Murray Front Office Manager

5 out of 5
We had a wonderful stay best sleep in years.! Nice cosy room was very clean.

Posted by , from Tingha on 17 Jul. 2020

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Comment from Hotel Management

10 Aug. 2020 by Jake Murray - Front Office Manager

Thank you Kyleigh for your fantastic review, We are so happy you enjoyed your stay and our team was able to make it a memorable experience. We look forward to seeing you again for your next visit. Kindest Regards Jake Murray Front Office Manager

2 out of 5

Posted by on 12 Jul. 2020

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Comment from Hotel Management

10 Aug. 2020 by Jake Murray - Front Office Manager

Thank you, for your feedback, We greatly appreciate the time you have taken to share your experience, I apologise for failing to meet your expectations during your last stay, Our team will work hard to ensure all guest stays are positive ones as we strive to deliver the best experience. We look forward to welcoming you back soon. Kindest Regards Jake Murray Front Office Manager

Property Features

There's a restaurant on site. WiFi is free in public spaces. Oaks Toowoomba Hotel offers its guests an indoor pool and a fitness center. Oaks Toowoomba Hotel also features concierge services and an elevator. For a fee, parking is available. This 4-star Toowoomba hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 5 levels
  • Dining venue
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Toowoomba Station (1.2 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Toowoomba Hotel offers 102 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers. This Toowoomba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony (furnished)
  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 1:00 PM.

Oaks Toowoomba Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Pet Policy

  • Pets and service animals are not allowed at Oaks Toowoomba Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 18 for adults and AUD 18 for children (approximately)
  • Covered self parking fee: AUD 10 per night
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 49 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Toowoomba Hotel Hotel
  • Oaks Toowoomba Hotel Toowoomba
  • Oaks Toowoomba Hotel Hotel Toowoomba

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.