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4.4 out of 5

"Great stay, breakfast excellent. I think the parking should be free. " More

By a verified traveller on Fri 11 Jun 2021

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Hotel Description

Oaks Toowoomba Hotel places you steps from Empire Theatre and within a 10-minute stroll of Grand Central Shopping Centre. Highlights at this hotel include a restaurant and an indoor swimming pool.

You can enjoy flat-screen TVs with cable channels, and all 102 rooms feature free WiFi, furnished balconies, and hair dryers. Phones, desks, and free toiletries are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and has concierge services. Plus you'll find a 24-hour front desk, luggage storage, and an elevator. Each morning cooked-to-order breakfast is served between 6:30 AM and 1:00 PM. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4-star Toowoomba hotel include Laurel Bank Park and Queens Park.

Standard Room, Non Smoking (Hotel)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$163* Per night/room 4 Oct. - 5 Oct.

Apartment, 2 Bedrooms (Hotel)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Executive Suite, Non Smoking (Hotel)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms (Dual Key Unserviced)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Triple Room, 3 Bedrooms, Non Smoking (Dual Key Unserviced)

Bed Count 3 King Beds Maximum Occupancy 6 Max

Triple Room, 3 Bedrooms, Non Smoking (Dual Key)

Bed Count 3 King Beds Maximum Occupancy 6 Max

Oaks Toowoomba Hotel ratings based on 22 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Oaks Toowoomba Hotel

Everyone (7) Couples (8) Family (5)
5 out of 5
Great location

Posted by on 5 Aug. 2021

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Comment from Hotel Management

8 Aug. 2021 by Nikki Trueman - Front Office Supervisor

Thank you for taking the time to leave a review. We are glad to hear you enjoyed your stay and we hope to welcome you back to Oaks Toowoomba Hotel soon.

2 out of 5
The wotif booking (fully pre paid) wasn’t seen until I mentioned it.

Posted by on 6 Jul. 2021

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Comment from Hotel Management

7 Jul. 2021 by Nikki Trueman

Hi, Thank you for taking the time to write a review. I am sorry to hear that you left the hotel feeling disappointed. It sounds like there may have been a system issue if your booking was a same day arrival? Please feel free to reach out if you would like to discuss further. Kindest Regards, Front Office Supervisor

4 out of 5

Posted by on 28 Jun. 2021

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Comment from Hotel Management

15 Jul. 2021 by Jake- General Manager

Thank you for your fantastic review, We really appreciate it. Kindest Regards Jake Murray General Manager

5 out of 5
Great stay, breakfast excellent. I think the parking should be free.

Posted by on 11 Jun. 2021

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Comment from Hotel Management

15 Jun. 2021 by Nikki Trueman - Front Office Supervisor

Thank you for taking the time to leave your feedback. I am so glad to hear that you enjoyed your breakfast, I will be sure to pass your kind words on to our fantastic Oak and Vine staff. I appreciate your feedback on parking, unfortunately we do not offer Car Parking inclusive rates as we do not have a parking space for each room, so charging everyone for car parking even if they may not need it seems unfair. We hope to welcome you back to the hotel soon. Warmest Regards, Nikki Trueman

5 out of 5
Amazing beds, great 3 bedroom unit perfect for big family get together, including a self contained unit with bathroom as well. Fantastic bar downstairs, best motel stay ever. Those Learner drivers with manual car will have fun and gain experience doing handbrake clutch ride on ramp exiting carpark, whilst door slowly opens! A great place to stay.

Posted by on 7 Jun. 2021

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Comment from Hotel Management

15 Jun. 2021 by Nikki Trueman - Front Office Supervisor

HI, Thank you for your fantastic review, We are so happy you enjoyed your stay and our team was able to make it a memorable experience. We look forward to seeing you again for your next visit. Kindest Regards, Nikki Trueman

5 out of 5
Paid parking is a rip off. Consideration your opposition next door offers free parking underground....

Posted by on 18 May 2021

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Comment from Hotel Management

15 Jun. 2021 by Nikki Trueman - Front Office Supervisor

Hi, We appreciate your feedback. As we do not have 1 parking space per room, our rooms rates exclude parking and only those who require the service will attract a small fee. It would be unfair for us to increase our room rates for everyone and have people miss out on a service they have essentially paid because we do not have enough for each guest. Kindest Regards, Nikki Trueman

5 out of 5
Nice clean room, friendly staff

Posted by on 16 May 2021

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Comment from Hotel Management

15 Jun. 2021 by Nikki Trueman - Front Office Supervisor

Thank you for taking the time to leave a review. We hope to welcome you back to the hotel soon. Warmest Regards, Nikki Trueman

5 out of 5
Comfortable and quiet! Just what we needed for a couple of days in Toowoomba

Posted by on 7 May 2021

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Comment from Hotel Management

15 Jun. 2021 by Nikki Trueman - Front Office Supervisor

Thank you for taking the time to leave a review. We hope to welcome you back to the hotel soon. Warmest Regards, Nikki Trueman

5 out of 5

Posted by on 25 Apr. 2021

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Comment from Hotel Management

15 Jun. 2021 by Nikki Trueman - Front Office Supervisor

Hi, Thank you for taking the time out to leave your review. We hope to welcome you back soon. Kindest Regards, Nikki Trueman

3 out of 5
Hotel was modern and clean which is good but it lacked personality / atmosphere - a big concrete block. The location is very handy to restaurants.

Posted by on 11 Apr. 2021

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Property Features

There's a restaurant on site. WiFi is free in public spaces. Oaks Toowoomba Hotel offers its guests an indoor pool and a fitness center. The business-friendly Oaks Toowoomba Hotel also features concierge services and an elevator. For a fee, parking is available. This 4-star Toowoomba hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 5 levels
  • Dining venue
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Toowoomba Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Toowoomba Hotel offers 102 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony (furnished)
  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 1:00 PM.

Oaks Toowoomba Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Oaks Toowoomba Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer.

  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 20 for adults and AUD 20 for children (approximately)
  • Covered self parking fee: AUD 15 per night
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 49.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Toowoomba Hotel Hotel
  • Oaks Toowoomba Hotel Toowoomba
  • Oaks Toowoomba Hotel Hotel Toowoomba

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.