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4.6 out of 5

"We love that there are 3 spacious bedrooms to accommodate our family. It has a beautiful view and is stylishly furnished. Love that we can park our ... " More

By a verified traveller on Tue 30 Aug 2022

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Hotel Description

A luxury stay in the heart of Rockhampton awaits you at Empire Apartment Hotel. Within a short 5-minute stroll, you'll find Pilbeam Theatre and Rockhampton Art Gallery. Highlights at this aparthotel include 3 restaurants, an outdoor swimming pool, and free self parking.

Each apartment is soundproofed and features a flat-screen TV with cable channels, along with free WiFi, a furnished balcony, and a coffee/tea maker. Nice touches to enhance your stay include designer toiletries and premium bedding. Room service, free bottled water, and a safe are also available.

At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the gym and kids' swimming pool. 1722 square feet (160 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning full breakfast is served between 6:00 AM and 1:00 PM. There's also the convenience of limited parking.

With a stay at this 4.5-star Rockhampton aparthotel, you'll be 2.3 km (1.5 mi) from Rockhampton Hospital and 2.6 km (1.6 mi) from Northside Plaza Medical Centre.

King Studio Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$204* Per night/room 16 Oct. - 17 Oct.

Three Bedroom Apartment, River View

Bed Count 1 King Bed Maximum Occupancy 6 Max

King Deluxe Apartment, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Deluxe Apartment, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Apartment, River View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Apartment, City View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Empire Apartment Hotel ratings based on 288 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Empire Apartment Hotel

Everyone (183) Couples (62) Business (2) Family (37)
2 out of 5
The lack of convenience is very frustrating. Cannot contact the restaurants despite the information in the room stating you can order direct. cannot get room service, restaurant wouldn't do take away. Nothing seemed 'easy'

Posted by on 31 Aug. 2022

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Comment from Hotel Management

1 Sep. 2022 by Empire Hotel

Chantelle, Thank you for your review. I will pass on your feedback to the restaurants as they are privately owned and managed. Should you like any assistance for dining options during your next stay please do not hesitate to contact our guest services team. we look forward to welcoming you back to Empire on your next visit to Rockhampton. Safe Travels.

5 out of 5
We love that there are 3 spacious bedrooms to accommodate our family. It has a beautiful view and is stylishly furnished. Love that we can park our vehicle and still access meals from the eateries downstairs!

Posted by , from EMERALD on 30 Aug. 2022

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Comment from Hotel Management

30 Aug. 2022 by Empire Hotel

Kirsty, thank you for your lovely review. We're so pleased you enjoyed your experience at Empire Hotel. We look forward to welcoming you and the family back, on your next visit to Rockhampton.

5 out of 5
Good staff and excellent restaurant on site

Posted by on 27 Aug. 2022

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Comment from Hotel Management

29 Aug. 2022 by Empire Hotel

David, Thank you for your review. We look forward to welcoming you to Empire Hotel on your next trip to Rockhampton. Safe Travels.

5 out of 5
Great location. Great outlook over the river

Posted by on 25 Aug. 2022

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Comment from Hotel Management

26 Aug. 2022 by Empire Hotel

Christine, Thank you for your review. We think the view is pretty great too. We look forward to welcoming you back to Empire on your next visit to Rockhampton. Safe Travels.

5 out of 5
Very clean, modern fit out, friendly staff.

Posted by , from The Hill on 23 Jul. 2022

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Comment from Hotel Management

24 Jul. 2022 by Empire Hotel

Andrew, Thank you for your review. We look forward to welcoming you back to Empire on your next visit to Rockhampton.

5 out of 5
Lovely place

Posted by on 3 Jul. 2022

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Comment from Hotel Management

3 Jul. 2022 by Empire Hotel

Andrea, thank you for your lovely review. We look forward to welcoming you back to Empire on your next visit to Rockhampton.

5 out of 5
Excellent location Modern and great team

Posted by on 13 Jun. 2022

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Comment from Hotel Management

14 Jun. 2022 by Empire Hotel

Barry, thank you for your review. We look forward to welcoming you back to Empire on your next visit to Rockhampton. Safe Travels.

5 out of 5

Posted by on 9 Jun. 2022

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3 out of 5
We had a 4th floor riverview king apartment. Unit size was good and outlook pleasant. My wife hated the bed as mattress was saggy in places advertised have 3 onsite restaurants but only had 1 plus a limited trading coffee club. Had meals at both but the quality was disappointing. Would i stay there again? Maybe but i think i will try another place for the $$$ it cost to stay there. On the good side, room was serviced every day during our 3 night stay.

Posted by on 1 Jun. 2022

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Comment from Hotel Management

2 Jun. 2022 by Empire Hotel

Greg, Thank you for your feedback, please contact us on 49360000 to discuss further so we can follow up. Regards, Alyssa Tate

3 out of 5
The room was very noisy. Water pipes from unit above were right above the bedroom so very noisy when they used the bathroom. Also a large pump or generator to the pool area started up at 7am on a Sunday, also very noisy and ran for quiet a while.

Posted by on 23 May 2022

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Comment from Hotel Management

23 May 2022 by Empire Hotel

Leanne, thank you for your review and advising of these noise issues during your stay. I appreciate you taking the time to talk with me on the phone. Please let me know when are you heading back to Rockhampton, we'd like to welcome you back to Empire. Please call Alyssa Tate on 07 49360000.

About the Empire Apartment Hotel

Location 1-5 East Street, Rockhampton, QLD 4700

Property Features

Empire Apartment Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this aparthotel measures 1722 square feet (160 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Empire Apartment Hotel. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Rockhampton aparthotel.

  • 1 building
  • 120 guestrooms or units
  • 13 levels
  • 3 dining venues
  • 1722 sq ft of conference space
  • 160 sq m of conference space
  • Built in 2014
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: North Rockhampton Station (1.5 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Empire Apartment Hotel offers 120 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony (furnished)
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 1:00 PM.

Empire Apartment Hotel has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10.00 and AUD 25.00 for adults, AUD 10 and AUD 25 for children (approximately)
  • Crib (infant bed) fee: AUD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Empire Apartment Hotel Rockhampton
  • Empire Apartment Hotel
  • Empire Rockhampton
  • Empire Aparthotel Rockhampton
  • Empire Apartment Hotel Aparthotel
  • Empire Apartment Hotel Rockhampton
  • Empire Apartment Hotel Aparthotel Rockhampton

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.