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 Rockhampton •1 Room
 Rockhampton • 1 Room
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Heritage Hotel

2.5-star property
228 Quay Street, Rockhampton, QLD 1800 796 370
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3.7 out of 5
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See all 37 wotif Reviews

"Very friendly staff, great downstairs bar, nice quiet stay " More

By a verified traveller on Mon 04 Oct 2021

Points Of Interest

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Hotel Description

At Heritage Hotel you'll be within just a 15-minute stroll of Pilbeam Theatre and Nissan Navara Arena. Highlights at this hotel include 2 bars/lounges, a restaurant, and free self parking.

You can enjoy free WiFi, flat-screen TVs, and coffee/tea makers, featured in all 18 rooms. Refrigerators, ceiling fans, and desks are also available. Limited housekeeping is available.

The bistro, Heritage Hotel, is open for lunch and dinner. Added amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area.

Sights within a 20-minute walk of this Rockhampton hotel include Rockhampton Art Gallery and Archer Park Station & Steam Train Museum.

Twin Room (No Air Conditioning)

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 2 Max
AU$50* Per night/room 12 Nov. - 13 Nov.

Double Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room (for 4)

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room (No Air Conditioning)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, Balcony

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 2 Max

Heritage Hotel ratings based on 37 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Heritage Hotel

Everyone (20) Couples (8) Family (10)
1 out of 5
The staff were friendly and helpful from the beginning as I didn't know where the entrance was but inside they were rushed as it was busy at the bar. After walking up 5 flights of stairs, I opened the door toa "sauna" even with the fan on. Having a 5 year old, the toilets being right down the other end of the hallway, this ended up being hard. The next morning when we we're supposed to leave, rushing to the toilets at 6am turned out to be a very long day in end as we were completely locked out of the room until a staff member finally showed up at 2.30pm. she was really good and very apologetic about the situation and did everything she could to get a manager in to supply keys to open the door so we could finally leave. A gentleman in the room opposite was very kind enough to phone the 'out of hours' number- TWICE but no-one answered. When I confronted the manager about this, all he had to say was that he left it at work and didn't think it would be a big deal because it was Sunday. I will not recommend this place toany of my family and friends at all.I wasn't even offered any type ofcompensation for having towait for anyone.Cleaners don't go in there on Sundays to clean or get the rooms prepped for new customers to check in as they don't docheck ins on that day. Dirty linen lying around, rubbish bins not emptied for a whole day. Not exactly ideal

Posted by on 17 Oct. 2021

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4 out of 5
Very friendly staff, great downstairs bar, nice quiet stay

Posted by on 4 Oct. 2021

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4 out of 5
The food was amazing, the staff was very helpful and friendly. Was shocked for the quality for the price paid.

Posted by on 11 Aug. 2021

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3 out of 5
room door very tight, fan controller needs replacing, kettle in room but water had to be fetched from the wc. In summer, no air con in room

Posted by on 2 Jul. 2021

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1 out of 5

Posted by on 13 May 2021

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4 out of 5

Posted by on 5 May 2021

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4 out of 5

Posted by on 19 Apr. 2021

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4 out of 5
Good location, clean, Bit noisy, would have liked a aircon

Posted by on 7 Mar. 2021

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4 out of 5
Nice little place to stay for the price... air con units are super loud, but it drowns out the partygoers!

Posted by , from Bundaberg on 24 Oct. 2020

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4 out of 5
We were very happy with our experience - paid a little extra for a room with our own bathroom - well worth it! Bedroom, small lounge area and bathroom. Only thing were the two flights of stairs that had to be navigated, and the lighting was a bit poor!

Posted by , from Hervey Bay on 16 Aug. 2020

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About the Heritage Hotel

Location 228 Quay Street, Rockhampton, QLD 4700

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. The business-friendly Heritage Hotel also features a terrace, a garden, and coffee/tea in a common area. Free self parking is available.

  • 18 guestrooms or units
  • 2 bars or lounges
  • Dining venue
  • Coffee shop
  • Conference space
  • Pool or billiards table
  • Terrace
  • Garden

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Rockhampton Station (1.7 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Heritage Hotel offers 18 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on a limited basis.

  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (limited)
  • Toiletries (free)
  • Desk
  • Ceiling fan

Food & Drink

Heritage Hotel - This bistro serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

There is no front desk at this property. The check-in location differs from the property location. To check in, go to Check-in is 3pm-10pm daily.Monday is closed so call 0437668010 This property doesn't offer after-hours check-in.

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Check-in is 3pm-10pm daily.Monday is closed so call 0437668010
This property doesn't offer after-hours check-in.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and Diners Club.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed

Hotel Names

  • Heritage Hotel Rockhampton
  • Heritage Rockhampton
  • Heritage Hotel Hotel
  • Heritage Hotel Rockhampton
  • Heritage Hotel Hotel Rockhampton
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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.