Skip to main content
Beginning of main content
3.9 out of 5

"Room outdated, amenities in room need updated too. Food at restaurant was not good, gnochi was hard and not cooked. Breakfast buffet was fine. Pool ar ... " More

By a verified traveller on Thu 05 Jan 2023

Enter dates to see availability

Hotel Description

Mantra Club Croc places you steps from Great Barrier Reef and within a short 5-minute stroll of Bicentennial Walkway. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Club Croc Bistro, serves local cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, spa tub, and pool loungers. Other amenities include free WiFi in public areas, a conference center, and laundry facilities. Full breakfast is available daily between 6:00 AM and 10:00 AM. There's also free RV/bus/truck parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 3.5-star Cannonvale hotel include Whitsunday Shopping Centre and Turtle Boardwalk.

Standard Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$172* Per night/room 14 Feb. - 15 Feb.

Pool Access Interconnecting Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pool Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pool Access Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Coastal View Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Coastal Interior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Mantra Club Croc ratings based on 156 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Club Croc

Everyone (98) Couples (34) Family (20)
3 out of 5
Room outdated, amenities in room need updated too. Food at restaurant was not good, gnochi was hard and not cooked. Breakfast buffet was fine. Pool area and gardens well maintained and staff friendly.

Posted by on 5 Jan. 2023

Was this review helpful to you?
5 out of 5
We got our dates mixed up and booked for January instead of December the security guard on duty was so accommodating in sorting it out for us as we had our 5 year old nephew with us as it was the middle of the night when we arrived, the security gave us an emergency room so we could sort things out the next day. The next day when we woke up we were the talk of the resort but everyone had a good laugh even us as well after the long drive Cheers to the staff of mantra at Hervey Bay

Posted by on 16 Dec. 2022

Was this review helpful to you?
3 out of 5
Property is okay a bit run down and outdated and we stayed for a week and only got one change over, we had to keep asking for fresh towels and if so someone could sweep the floor. Bathroom had a really bad smell coming from drain at times and we had a room that over was ‘coastal views ‘ but just looked over the bins which stunk at times too. Staff were lovely though. Pretty expensive for what you get

Posted by on 4 Dec. 2022

Was this review helpful to you?
3 out of 5
Our bathroom had used soap bars at the top of the shower. The vent in the bathroom had a thick layer of dust. The property smelt of manure when we first walked in. We paid extra for ocean view and were on the far right with more garden views then ocean. The gym has humid before we even walked in. Staff were pleasant

Posted by on 23 Oct. 2022

Was this review helpful to you?
4 out of 5
Convenient location to access public transport. Rooms were clean and comfortable. Only downside was the shower is tiny!!

Posted by on 7 Oct. 2022

Was this review helpful to you?
4 out of 5
Close to everything

Posted by on 26 Sep. 2022

Was this review helpful to you?
4 out of 5
Property location is easy to access. Carrying luggage up and down stairs not great.

Posted by on 13 Aug. 2022

Was this review helpful to you?
3 out of 5
Overpriced & bad directions to find rooms. The shower is tiny & it’s location is nothing around

Posted by on 31 Jul. 2022

Was this review helpful to you?
4 out of 5
Staff was very friendly and very helpful. Greeted me each time on arriving back and leaving. My only complaint is I ordered a strawberry dakari which wasn’t nice at all. When I complained 3 different staff members said they would look into it and I heard nothing back…. Thought that a resort that had been around for the length of time would have staff that know their cocktails

Posted by on 25 May 2022

Was this review helpful to you?
4 out of 5
Statt very hit and miss. Judith and reception staff fantastic but bar staff rude or nit English speaking. Always charges different amounts for same orders. Happy hour and pool was great, dining was great, awesome pizzas. Rooms are very dated, dirty, dark. Large group, rooms were very inconsistent with inclusions (no water or glasses, beds not made correctly, cleanliness of bathrooms, Etc)

Posted by on 11 May 2022

Was this review helpful to you?

Renovations + Closures

This property is undergoing renovations from February 7 2023 to August 31 2023 (completion date subject to change).

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Mantra Club Croc offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1938 square feet (180 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the eco-friendly Mantra Club Croc. Free self parking is available. This 3.5-star Cannonvale hotel is smoke free.

  • 159 guestrooms or units
  • 3 levels
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Built in 1987
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Mantra Club Croc offers 159 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and hair dryers. This Cannonvale hotel provides complimentary wireless Internet access. 50-inch LCD televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • IPod dock
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

Club Croc Bistro - Overlooking the pool, this restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 25.00 per person (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Airlie Beach Club
  • Airlie Beach Club Crocodile
  • Airlie Beach Crocodile
  • Mantra Club Croc Hotel Cannonvale
  • Mantra Club Croc Hotel
  • Club Crocodile Hotel
  • Club Crocodile Hotel Airlie Beach
  • Crocodile Airlie Beach
  • Crocodile Club
  • Crocodile Club Airlie Beach
  • Club Crocodile Resort, Airlie Beach Hotel Airlie Beach
  • Comfort Inn Airlie Beach
  • Hotel Crocodile Airlie Beach
  • Club Crocodile Airlie Beach Hotel
  • Club Croc Hotel
  • Club Croc Airlie Beach
  • Club Croc
  • Mantra Club Croc Cannonvale
  • Club Crocodile Resort
  • Mantra Club Croc
  • Mantra Club Croc Hotel
  • Comfort Inn Airlie Beach
  • Mantra Club Croc Cannonvale
  • Hotel Crocodile Airlie Beach
  • Airlie Beach Hotel Airlie Beach
  • Mantra Club Croc Hotel Cannonvale

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
url importing http://www.wotif.com/Cannonvale-Hotels-Mantra-Club-Croc.h519113-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cannonvale-Hotels-Mantra-Club-Croc.h519113-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Cannonvale-Hotels-Mantra-Club-Croc.h519113-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.