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3.6 out of 5

"The rooms are close to the pub/bistro. The bistro has a kids play room which was handy. Room was clean and undercover parking. " More

By a verified traveller on Sat 09 Jan 2021

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Hotel Description

A family-friendly stay in Cannonvale awaits you at Cannonvale Reef Gateway Hotel. You'll be within a 15-minute walk of Whitsunday Plaza and 1.4 km (0.9 mi) from Conway National Park. Highlights at this motel include 2 bars/lounges, a restaurant, and free self parking.

TVs with cable channels are featured in all 24 rooms, and you can enjoy free WiFi, sitting areas, and coffee/tea makers. Refrigerators and room service make in-room dining convenient. Additionally, hair dryers, irons/ironing boards, and free toiletries are available.

This motel offers a business center, concierge services, and a game room. Other amenities include laundry facilities, a terrace, and supervised activities for kids. There's also the convenience of a free area shuttle.

With a stay at this 3.5-star Cannonvale motel, you'll be 4.7 km (2.9 mi) from Airlie Beach Lagoon.

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$127* Per night/room 4 Mar. - 5 Mar.

Deluxe Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Budget Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Cannonvale Reef Gateway Hotel ratings based on 45 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Cannonvale Reef Gateway Hotel

Everyone (33) Couples (4) Business (1) Family (4)
4 out of 5
The rooms are close to the pub/bistro. The bistro has a kids play room which was handy. Room was clean and undercover parking.

Posted by on 9 Jan. 2021

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Comment from Hotel Management

13 Jan. 2021 by RGH Management

Thank you for your review. We are glad to hear you enjoyed your stay with us. Look forward to sharing your feedback with our staff.

4 out of 5
We were very happy with our stay and the half price meals amd drinks deal was fantastic. Our only complaint was the bathroom door would not close aa the door was out of shape and you could see where it had been shaved to fit but still did not close and also the shower door magnetic strip did not keep the shower door closed. Overall i would still highly recommend a stay here. Great location and really nice meals.

Posted by , from Warrnambool on 3 Jan. 2021

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Comment from Hotel Management

3 Jan. 2021 by RGH Reception

Thank for your feedback Glad to see you enjoyed your stay. We have notified Maintenance to address issue you have noted, which we thank you. Happy, safe holidays.

5 out of 5

Posted by , from Mackay on 17 Dec. 2020

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Comment from Hotel Management

26 Dec. 2020 by RGH Reception

Thank you for your review. We are happy to see you enjoyed your stay with us here at the Reef Gateway Hotel. We look forward to seeing you again in the future.

4 out of 5

Posted by on 15 Dec. 2020

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Comment from Hotel Management

26 Dec. 2020 by RGH Reception

Thank you for providing your review. We are glad you enjoyed your stay.

4 out of 5
Good location & comfortable stay. Reception / staff very helpful

Posted by , from SEQ on 4 Oct. 2020

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Comment from Hotel Management

4 Oct. 2020 by RGH Management

Thank you very much for your positive review & feedback. Our staff work extremely hard to provide a high quality service. And we are delighted to pass on your feedback to them. We look forward to seeing you in the future.

4 out of 5

Posted by on 23 Sep. 2020

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Comment from Hotel Management

28 Sep. 2020 by RGH RECEPTION

Thank you for taking the time to post a review. We hope we were able to deliver a pleasant stay. Kind Regards RECEPTION

4 out of 5
Clean and comfortable.... although some furnishings are getting old

Posted by , from Shoal Point on 10 Aug. 2020

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Comment from Hotel Management

10 Aug. 2020 by RGH Reception

Thank you for your feedback & taking the time to place a review. We are glad to hear you enjoyed your stay. We hope to see you again in the future.

4 out of 5
Friendly reception staff. undercover individual unit parking. close to facilities

Posted by on 15 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by RGH Management

Thank you for your review. We appreciate you taking the time to do so. We will be sure to share your review with our Reception staff. Thank you for choosing to stay we us. We hope to see you again soon.

5 out of 5
Doing renevations at the time so a little noisy at times but expected that

Posted by on 19 Dec. 2019

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Comment from Hotel Management

6 Jan. 2020 by RGH Management

Thank you for providing a positive review. We appreciate, even though we are under going renovations, this did not affect your review. We are grateful as our staff do try their very best to provide a positive experience for all our guests. Hope to see you again in the future. Kind Regards

5 out of 5
Clean & close to shops & restaurants The only thing missing was a pool

Posted by , from Clermont on 14 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by Reception

We appreciate you taking the time to post a review. We value your comments. We are glad to hear you enjoyed your stay with us at the Reef Gateway. We hope to see you again soon.

About the Cannonvale Reef Gateway Hotel

Location 38 Shute Harbour Road, Cannonvale, QLD 4802

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly Cannonvale Reef Gateway Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Cannonvale motel.

  • 24 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • 2 conference rooms
  • Dining venue
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Newspapers for purchase
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: Proserpine, QLD (PPP-Whitsunday Coast) (33.2 km / 20.7 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Cannonvale Reef Gateway Hotel offers 24 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Cable television is provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Cannonvale Reef Gateway Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 8:30 AM - 5:30 PM
If you arrive at the property after hours, you'll need to check in at an alternate location: Lounge BarTo make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 8:30 AM - 5:30 PM
Guests arriving after hours will need to go to the following location to check in: Lounge Bar
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25 per night.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash.

  • No lifts
  • Service animals are allowed
  • Debit cards
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 20 per person (one-way)
  • Airport shuttle fee per child: AUD 20.00 (one-way), (from 1 to 18 years old)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 25 per night
  • Credit card charges are subject to a surcharge of 0.07 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cannonvale Reef Gateway Hotel
  • Reef Gateway Hotel
  • Cannonvale Reef Gateway
  • Reef Gateway
  • Cannonvale Reef Gateway Motel
  • Cannonvale Reef Gateway Hotel Motel
  • Cannonvale Reef Gateway Hotel Cannonvale
  • Cannonvale Reef Gateway Hotel Motel Cannonvale

You should know

  • Cannonvale Reef Gateway Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.