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4.3 out of 5

"Very neat and good peaceful location " More

By a verified traveller on Fri 13 May 2022

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Hotel Description

A luxury stay in Cannonvale awaits you at at Marina Shores. You'll be 1.6 km (1 mi) from Airlie Beach Lagoon and 2 km (1.3 mi) from Airlie Beach Market. Highlights at this beach hotel include an outdoor swimming pool, a marina, and in-room kitchens.

You can enjoy washers/dryers, free WiFi, and furnished balconies or patios, featured in all 31 soundproofed rooms. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like jetted tubs and hydromassage showerheads. MP3 docks, living rooms, and dining areas are also available. Housekeeping is available on request.

This family-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. 1615 square feet (150 square meters) of event facilities include a meeting room, and other business amenities include limo/town car service. Other amenities include laundry facilities, a terrace, and a garden. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Cannonvale hotel, you'll be 2.6 km (1.6 mi) from Port of Airlie.

1 Bedroom Garden View Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$227* Per night/room 18 May - 19 May

1 Bedroom Water View Penthouse

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom 2 Bathroom Garden View Spa Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Four Bedroom Two Level Top Floor Luxe Spa Penthouse

Bed Count 3 King Beds Maximum Occupancy 8 Max

2 Bedroom 3 Bathroom Water View Top Floor Spa Penthouse

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

2 Bedroom 2 Bathroom Water View Spa Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

at Marina Shores ratings based on 356 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for at Marina Shores

Everyone (140) Couples (126) Family (84) Other (1)
4 out of 5
Very neat and good peaceful location

Posted by on 13 May 2022

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Comment from Hotel Management

13 May 2022 by Laura

Thank you very much for your review. We are very happy that you enjoy your staying:)

2 out of 5
The rooms were very dated with minimal furnishings that were at or beyond their useful life. Repairs required in the bathroom to both the bath and shower. Several lights not working and

Posted by on 26 Apr. 2022

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Comment from Hotel Management

27 Apr. 2022 by Emma

Good morning Adam, I appreciate your honest feedback and will forward onto both apartment owner and maintenance for review.

4 out of 5
Great location, the property was clean and spacious but some aspects are run down and need a little love.

Posted by on 19 Apr. 2022

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Comment from Hotel Management

27 Apr. 2022 by Emma

Good morning Chis, thank you for your honest feedback. I will be forwarding on your review to the apartment owner for their reference.

4 out of 5
beautiful area nice place only petty complaint for a 4 star expected more than cheap 1 ply toilet paper but with therepy I will get over it.

Posted by on 11 Apr. 2022

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Comment from Hotel Management

12 Apr. 2022 by Emma

Thank you for your feedback, we appreciate it.

3 out of 5
Property was very tired and needed updating. Our particular room, especially bathroom, was not nice at all. Black rim inside the toilet pan, cracked and dirty tiles. Property was nothing like the pictures on the website. We had a ground floor property, that is not what was shown on the pictures on the website. Felt a bit let down. We asked to be moved but was given a direct no and that they were fully booked.

Posted by on 13 Mar. 2022

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Comment from Hotel Management

14 Mar. 2022 by Emma

Sorry that your apartment did not meet expectations. I will be sure to follow up your concerns. Thank you.

3 out of 5
The apartment was clean but there is flood damage to skirting,there were tiles lifting, dirty blankets, aircon remote not working and not enough bowls (x2) while the electric BBQ was a waste of time. The apartment is quiet, great pool, close to the walkway for getting from Marina Shores to the marina or at a stretch with kids to Airlie. Parking was ok but a little tight in anything other than a hatchback,

Posted by on 20 Feb. 2022

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Comment from Hotel Management

23 Feb. 2022 by Emma

Hi Shane, Thank you for your honest feedback, I will address these issues with the relevant departments and pass on your concerns.

2 out of 5
Liked the view, didn’t like waking up covered in bites

Posted by on 3 Feb. 2022

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Comment from Hotel Management

4 Feb. 2022 by Emma

Good afternoon Alistair, sorry we did not rate well in regards to your stay. I would require more information in regards to the bites. Thank you.

4 out of 5
Good feel to this resort but it lacks a good pool with a view and I did not see any restaurant or cafe in or nearby. The room was good, a few small issues with the bathroom which maintenance sorted out for me immediately. Well run with good staff supporting the facilities but I felt the facilities were a little lacking although pleasing. Good location to get into Coral Sea Marina and short walk to Sorrento Restaurant & Bar.

Posted by on 18 Jan. 2022

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Comment from Hotel Management

19 Jan. 2022 by Emma

Thank you for your review, we are glad you enjoyed your stay.

1 out of 5
Very misleading photos from The website to reality there is no ocean view. Dishonest, deceiving and very desperate conduct. Would never stay here again.

Posted by on 2 Jan. 2022

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Comment from Hotel Management

19 Jan. 2022 by Emma

We are very sorry to hear that the view from your apartment did not meet your expectation. I will forward your concerns onto the relevant department. Thank you.

5 out of 5
Fantastic unit

Posted by on 27 Nov. 2021

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Comment from Hotel Management

29 Nov. 2021 by Emma

Thank you for your positive review, we appreciate it.

Property Features

At Marina Shores offers its guests a marina and an outdoor pool. Public spaces have free WiFi. A meeting room and limo/town car service are available. Event space at this hotel measures 1615 square feet (150 square meters). An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury at Marina Shores. The hotel can provide concierge services and wedding services. Self parking is free. This 5-star Cannonvale hotel is smoke free.

  • 31 guestrooms or units
  • 2 levels
  • 2 buildings
  • 1615 sq ft of conference space
  • 150 sq m of conference space
  • Built in 2007
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Valet parking (surcharge)

Transport

  • Property shuttles: Airport shuttle, train station pick-up, ferry terminal shuttle, and shopping center shuttle
  • Parking: Free self parking and extended parking; valet parking available for a surcharge

Room Amenities

At Marina Shores offers 31 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and washers/dryers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate living rooms. Pillowtop beds feature premium bedding. Accommodations at this 5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. This Cannonvale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Separate bedroom
  • Dining room
  • Living room
  • Pillowtop beds
  • Jetted tub
  • MP3 dock
  • HD television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Hydromassage showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or closet

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

At Marina Shores offers transfers from the ferry terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 20 per person (one way)
  • Airport shuttle fee per child: AUD 40.00 (one way), (from 1 to 12 years old)
  • Valet parking fee: AUD 50 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marina Shores Cannonvale
  • Marina Shores Hotel Cannonvale
  • Marina Shores Hotel Airlie Beach
  • Marina Shores Airlie Beach
  • At Marina Shores Airlie Beach/Whitsunday Islands
  • at Marina Shores Hotel
  • at Marina Shores Cannonvale
  • at Marina Shores Hotel Cannonvale

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.