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4.3 out of 5

"Beautiful property, our four bedroom apartment was spacious, clean and exceptionally well appointed. The grounds are beautifully manicured and with a ... " More

By a verified traveller on Thu 20 Apr 2023

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Hotel Description

A luxury stay in Cannonvale awaits you at at Marina Shores. Within steps you'll find Turtle Boardwalk and Shingley Beach within a short 5-minute stroll. Highlights at this beach hotel include an outdoor swimming pool, a marina, and in-room kitchens.

This family-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. 1615 square feet (150 square meters) of event facilities include conference space, and other business amenities include limo/town car service. Other amenities include laundry facilities, a terrace, and a garden. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 15-minute walk of this Cannonvale hotel include Coral Sea Marina and Bicentennial Walkway.

1 Bedroom Garden View Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$227* Per night/room 1 Jun. - 2 Jun.

1 Bedroom Water View Penthouse

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom 2 Bathroom Garden View Spa Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Four Bedroom Two Level Top Floor Luxe Spa Penthouse

Bed Count 3 King Beds Maximum Occupancy 8 Max

2 Bedroom 3 Bathroom Water View Top Floor Spa Penthouse

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

2 Bedroom 2 Bathroom Water View Spa Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

at Marina Shores ratings based on 377 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for at Marina Shores

Everyone (147) Couples (133) Family (90) Other (1)
1 out of 5
When checking in they asked for a security bond- I had paid in full but was surprised by this . I did do it and mentioned it was not right to ask this given there is no mini bar. The state of the room is old and damaged. Parts not clean. they should have paid me to stay there. Location good- but tired cleaners and just no attention to details. EG the BBQ top- curtains - microwave- and lots more. Just yuck.

Posted by on 12 May 2023

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Comment from Hotel Management

29 May 2023 by Jeff Aquilina - Managing Director

Hi Gary,Thank you for your review and feedback. A pre auth is common practice at hotels, we also included information in the email confirmation sent by the team. I am sorry you did not enjoy every aspect of your stay, we will certainly use your feedback to improve. Pleased to read you enjoyed our seaside location.Kind regards Jeff AquilinaManaging Director

5 out of 5

Posted by on 29 Apr. 2023

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Comment from Hotel Management

24 May 2023 by Marina Shores

Thank you Glen for your review, this is appreciated from the team at Marina Shores Apartments

2 out of 5
I stayed in a 2 bedroom penthouse. All the glasses in the cupboard had wine stains on them from previous guests. Curtains were dusty as anything. Balcony covered in dust and clearly not washed between bookings. The room layout was weird as anything. Only redeeming feature was the view. This is an incredibly outdated complex. Book elsewhere if you’re expecting a 4-5 star stay.

Posted by on 21 Apr. 2023

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Comment from Hotel Management

8 May 2023 by Marina Shores

Thank you for your review, this is much appreciated. Your review will be taken into account and reviewed within the team on where we can improve.

4 out of 5
Beautiful property, our four bedroom apartment was spacious, clean and exceptionally well appointed. The grounds are beautifully manicured and with a large pool area. The location is perfect right on the board walk and close to the Coral Sea Marina. We had a wonderful stay.

Posted by on 20 Apr. 2023

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Comment from Hotel Management

6 May 2023 by Gorgia

Thank you for your response, this is much appreciated! I am glad you enjoyed your stay with us.

3 out of 5
The property had a large deck on the front which offered a small view of the Marina. Unfortunately, that was about it for quality. The furniture was old and didn't match. The bathrooms were very small and the whole unit was like a rabbit warren. The smoker downstairs meant that sitting on the deck wasn't pleasant. Certainly not worth the $600 per night!!

Posted by on 16 Apr. 2023

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Comment from Hotel Management

8 May 2023 by Marina Shores

Thank you for your review, this is much appreciated. Your review will be taken into account and reviewed within the team on where we can improve.Kind Regards, Marina Shores

4 out of 5

Posted by on 15 Apr. 2023

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Comment from Hotel Management

6 May 2023 by Gorgia

Thank you for your response.

5 out of 5
The property was very nice, some maintenance issue required though.

Posted by on 10 Apr. 2023

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Comment from Hotel Management

6 May 2023 by Gorgia

Thank you for your response, this is much appreciated.

4 out of 5

Posted by on 28 Mar. 2023

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Comment from Hotel Management

6 May 2023 by Gorgia

Thank you for your response, this is much appreciated.

5 out of 5
He manager was very friendly and helpful. We were upgraded to another apartment when we asked if it was possible. We had the most stunning view from our apartment.

Posted by on 14 Feb. 2023

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Comment from Hotel Management

18 Feb. 2023 by Garry

Hi JenniThanks for your kind words. Glad you enjoyed your stay with us. Hope to see you in the future.Regards Garry Guest Services Manager

5 out of 5

Posted by on 31 Jan. 2023

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Comment from Hotel Management

31 Mar. 2023 by Guest Services

Thank you.

Property Features

At Marina Shores offers its guests a marina and an outdoor pool. Public spaces have free WiFi. A meeting room and limo/town car service are available. Event space at this hotel measures 1615 square feet (150 square meters) and includes conference space. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury at Marina Shores. The hotel can provide concierge services and wedding services. Self parking is free. This 5-star Cannonvale hotel is smoke free.

  • 31 guestrooms or units
  • 2 levels
  • 2 buildings
  • 1615 sq ft of conference space
  • 150 sq m of conference space
  • Built in 2007
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Valet parking (surcharge)

Transport

  • Property shuttles: Airport shuttle, train station pick-up, ferry terminal shuttle, and shopping center shuttle
  • Parking: Free self parking and extended parking; valet parking available for a surcharge

Room Amenities

At Marina Shores offers 31 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and washers/dryers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. Accommodations at this 5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. This Cannonvale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Separate bedroom
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Jetted tub
  • MP3 dock
  • HD television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Hydromassage showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or closet

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

At Marina Shores offers transfers from the ferry terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 20 per person (one way)
  • Airport shuttle fee per child: AUD 40.00 (one way), (from 1 to 12 years old)
  • Valet parking fee: AUD 50 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marina Shores Cannonvale
  • Marina Shores Hotel Cannonvale
  • Marina Shores Hotel Airlie Beach
  • Marina Shores Airlie Beach
  • At Marina Shores Airlie Beach/Whitsunday Islands
  • at Marina Shores Hotel
  • at Marina Shores Cannonvale
  • at Marina Shores Hotel Cannonvale

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions