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4.7 out of 5

"The bbq was shortening out other than that facilitates was great " More

By a verified traveller on Sat 11 Dec 2021

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Hotel Description

A family-friendly stay in Cannonvale awaits you at BIG4 Adventure Whitsunday Resort. You'll be 1.8 km (1.1 mi) from Conway National Park and 2.9 km (1.8 mi) from Cannonvale Beach. Highlights at this holiday park include a free water park, an outdoor swimming pool, and free self parking.

You can enjoy TVs with digital channels, and all 23 accommodations feature free WiFi, balconies or patios, and living rooms. In-room dining is easy with amenities like refrigerators, microwaves, and stovetops. DVD players, coffee/tea makers, and in-room massages are also available. Weekly housekeeping is available.

Enjoy the kids' club, outdoor tennis court, kids' swimming pool, and waterslide. Added amenities include free WiFi in public areas, a conference center, and a snack bar/deli. Continental breakfast is available. There's also free RV/bus/truck parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 4.5-star Cannonvale holiday park include Airlie Beach Lagoon and Boathaven Beach.

Deluxe Studio

Bed Count 1 Queen Bed Maximum Occupancy 5 Max
AU$149* Per night/room 15 Feb. - 16 Feb.

2 Bedroom Spa Cottage

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Whitehaven 3 Bedroom Condo

Bed Count 1 King Bed Maximum Occupancy 8 Max

3 Bedroom Family Condo

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

1 Bedroom Villa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Cottage, 2 Bedrooms, Garden Area

Bed Count 2 King Beds Maximum Occupancy 8 Max

BIG4 Adventure Whitsunday Resort ratings based on 40 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for BIG4 Adventure Whitsunday Resort

Everyone (18) Couples (2) Family (15)
5 out of 5
The bbq was shortening out other than that facilitates was great

Posted by on 11 Dec. 2021

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Comment from Hotel Management

19 Dec. 2021 by BIG4 Adventure Whitsunday

Hi Chloe, thank you for your review, We are sorry to hear of the issues regarding the BBQ. We will pass this onto our team to ensure this issue is addressed. We hope your stay was otherwise amazing and we look forward to welcoming you back again soon :)

5 out of 5
Overall great stay . Amazing place for the kids

Posted by on 29 Oct. 2021

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Comment from Hotel Management

31 Oct. 2021 by BIG4 Adventure Whitsunday

Thank you for your 5 star review! We are pleased that you enjoyed your stay with us and we hope to welcome you back again soon :)

5 out of 5
Wonderful place for families, kids loved it

Posted by on 18 Sep. 2021

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Comment from Hotel Management

27 Sep. 2021 by BIG4 Adventure Whitsunday

Thank you for your review Donna. We hope to welcome you back again soon :)

5 out of 5
The property was amazing, the amenties we clane and modern, proberbly having a bbq near the playgrounds would be beneficial so kids can play while adults cook dinner.

Posted by on 28 Aug. 2021

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Comment from Hotel Management

30 Aug. 2021 by BIG4 Adventure Whitsunday

Hi, thank you for your review on your stay with us. We are so pleased that you enjoyed your stay. We are always looking at ways to improve our guests experience so we appreciate your feedback regarding more BBQ areas. We hope to welcome you back on another occasion soon :)

5 out of 5
I just could not fault any thing about the Big 4 in any way.

Posted by on 22 Aug. 2021

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Comment from Hotel Management

30 Aug. 2021 by BIG4 Adventure Whitsunday

Thank you so much for your review and we cannot wait to welcome you back for another holiday soon :)

5 out of 5

Posted by on 25 Jun. 2021

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Comment from Hotel Management

8 Aug. 2021 by BIG4 Adventure Whitsunday

Thank you so much for your review. We hope to see you again soon :)

5 out of 5
All good

Posted by on 1 Jun. 2021

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Comment from Hotel Management

7 Jun. 2021 by BIG4 Adventure Whitsunday

Thank you for your review. We hope to welcome you back on another occasion :)

5 out of 5
The property is fantastic. Clean and tidy room and lots for the kids to do during the day

Posted by on 23 May 2021

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Comment from Hotel Management

25 May 2021 by BIG4 Adventure Whitsunday

Thank you so much for your review. We hope to welcome you back on another occasion :)

5 out of 5
Loved the facilities available. Perfect spot to go to with children :) Would have liked an aircon in the back bedroom

Posted by , from Mackay on 30 Oct. 2020

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Comment from Hotel Management

3 Nov. 2020 by Adv Whit

Thank you Michelle for taking the time to write a review from your recent stay and so happy to read you loved all of the activities and facilities for the family :) Our smaller accommodation styles don't have air-conditioning in all of the rooms, I am sorry you were unaware of this for your booking, we do have larger styles of accommodation with air-conditioners in every room, please contact the team should you wish to come back and stay with us again and we can advise which styles do, many thanks again :)

5 out of 5
I can not just pick one thing, all of it was great. My grandchildren had a wonderful time and they where kept so busy they did not have time to annoy me. LOL

Posted by , from Australia on 19 Oct. 2020

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Comment from Hotel Management

21 Oct. 2020 by Adv Whit

Thank you Kate! We truly believe if the kids are happy then everyone gets a chance to relax and have a wonderful holiday, so happy to hear you did just that too :)

About the BIG4 Adventure Whitsunday Resort

Location 25-29 Shute Harbour Road, Cannonvale, QLD 4802

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. BIG4 Adventure Whitsunday Resort offers its guests a complimentary water park, an outdoor tennis court, and a waterslide. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a children's pool, and a terrace are also featured at the family-friendly BIG4 Adventure Whitsunday Resort. Self parking is free. This 4.5-star Cannonvale holiday park is smoke free.

  • 23 guestrooms or units
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

BIG4 Adventure Whitsunday Resort offers 23 air-conditioned accommodations with DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate living rooms. Guests can make use of the in-room refrigerators and microwaves. This Cannonvale holiday park provides complimentary wireless Internet access. Televisions come with digital channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. In-room massages and hair dryers can be requested. Housekeeping is provided weekly.

  • Private balcony or patio
  • Living room
  • Television
  • Digital channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Housekeeping (weekly)
  • Massage in room (surcharge)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan

Food & Drink

Guests can enjoy continental breakfast for a fee.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 7:30 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 24.50 per person (approximately)
  • Airport shuttle fee: AUD 36 per person (roundtrip)
  • Airport shuttle fee per child: AUD 20 (roundtrip), (from 4 to 14 years old)
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BIG4 Adventure Whitsunday Resort Cannonvale
  • BIG4 Adventure Whitsunday Resort
  • BIG4 Adventure Whitsunday Cannonvale
  • Hotel Big4 Adventure Whitsunday
  • Big4 Adventure Whitsunday Hotel
  • Hotel Big4 Adventure Whitsunday
  • Big4 Adventure Whitsunday
  • Big4 Adventure Whitsunday
  • BIG4 Adventure Whitsunday Resort Cannonvale
  • BIG4 Adventure Whitsunday Resort Holiday Park
  • BIG4 Adventure Whitsunday Resort Holiday Park Cannonvale

You should know

  • BIG4 Adventure Whitsunday Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.