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4.7 out of 5

"Great spot for the kids to enjoy " More

By a verified traveller on Sun 16 Oct 2022

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Hotel Description

A family-friendly stay in Cannonvale awaits you at BIG4 Adventure Whitsunday Resort. You'll be 1.8 km (1.1 mi) from Conway National Park and 2.9 km (1.8 mi) from Cannonvale Beach. Highlights at this holiday park include a full-service spa, a free water park, and an outdoor swimming pool.

You can enjoy TVs with digital channels, and all 75 accommodations feature free WiFi, balconies or patios, and DVD players. In-room dining is easy with amenities like refrigerators, microwaves, and stovetops. Coffee/tea makers, in-room massages, and ceiling fans are also available. Weekly housekeeping is available.

Enjoy the kids' club, outdoor tennis court, kids' swimming pool, and waterslide. Added amenities include free WiFi in public areas, a conference center, and a snack bar/deli. Continental breakfast is available. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 4.5-star Cannonvale holiday park include Airlie Beach Lagoon and Boathaven Beach.

2 Bedroom Spa Cottage

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Whitehaven 3 Bedroom Condo

Bed Count 1 King Bed Maximum Occupancy 8 Max

Deluxe Studio

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

3 Bedroom Family Condo

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

1 Bedroom Villa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Cottage, 2 Bedrooms, Garden Area

Bed Count 2 King Beds Maximum Occupancy 8 Max

BIG4 Adventure Whitsunday Resort ratings based on 49 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for BIG4 Adventure Whitsunday Resort

Everyone (21) Couples (2) Family (20)
5 out of 5
Great spot for the kids to enjoy

Posted by on 16 Oct. 2022

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5 out of 5

Posted by on 5 Sep. 2022

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5 out of 5
Perfect for kids!si many activities to do.

Posted by on 2 Sep. 2022

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5 out of 5
Great place to stay. Staff went above and beyond. Fantastic.

Posted by on 27 Aug. 2022

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Comment from Hotel Management

31 Aug. 2022 by BIG4AW

Thank you Carissa, so glad you had such a great stay :)

4 out of 5
Kids loved the pool and slides

Posted by on 30 Jul. 2022

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Comment from Hotel Management

31 Aug. 2022 by BIG4AW

Thank you Anthony for taking the time to leave feedback from your recent stay, so happy to read the kids had such a good time on the slides and in the pool! We look forward to welcoming you back again one day soon :)

5 out of 5
Amazing heated pool and the kids loved the slides. Very family friendly. The complementary Tim Tam biscuits were a real surprise. The park was extremely clean and tidy. Can’t wait to visit again.

Posted by on 25 Jun. 2022

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Comment from Hotel Management

29 Jun. 2022 by BIG4AW

Thank you Narelle for taking the time to review your recent holiday with us, needless to say we are so happy you had such a wonderful stay and enjoyed everything the resort had to offer, we look forward to welcoming you back again soon! :)

5 out of 5
It was a joyful experience. We'll visit again

Posted by , from Epping on 13 Jun. 2022

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Comment from Hotel Management

20 Jun. 2022 by BIG4 Adventure Whitsunday

Thank you for your 5 star review, we look forward to seeing you again soon :)

5 out of 5

Posted by on 16 May 2022

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Comment from Hotel Management

20 Jun. 2022 by BIG4 Adventure Whitsunday

Thank you for your 5 star review :)

5 out of 5
The bbq was shortening out other than that facilitates was great

Posted by on 11 Dec. 2021

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Comment from Hotel Management

19 Dec. 2021 by BIG4 Adventure Whitsunday

Hi Chloe, thank you for your review, We are sorry to hear of the issues regarding the BBQ. We will pass this onto our team to ensure this issue is addressed. We hope your stay was otherwise amazing and we look forward to welcoming you back again soon :)

5 out of 5

Posted by on 18 Nov. 2021

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About the BIG4 Adventure Whitsunday Resort

Location 25-29 Shute Harbour Road, Cannonvale, QLD 4802

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. BIG4 Adventure Whitsunday Resort offers its guests a full-service spa, a complimentary water park, and an outdoor tennis court. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a children's pool, and a terrace are also featured at the family-friendly BIG4 Adventure Whitsunday Resort. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Cannonvale holiday park.

  • 75 guestrooms or units
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

BIG4 Adventure Whitsunday Resort offers 75 air-conditioned accommodations with DVD players and coffee/tea makers. Rooms open to balconies or patios. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. This Cannonvale holiday park provides complimentary wireless Internet access. Televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages and hair dryers can be requested. Housekeeping is provided weekly.

  • Private balcony or patio
  • Television
  • Digital channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Massage in room (surcharge)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan

Food & Drink

Guests can enjoy continental breakfast for a fee.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

BIG4 Adventure Whitsunday Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 24.50 per person (approximately)
  • Airport shuttle fee: AUD 36 per person (roundtrip)
  • Airport shuttle fee per child: AUD 20 (roundtrip), (from 4 to 14 years old)
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BIG4 Adventure Whitsunday Resort Cannonvale
  • BIG4 Adventure Whitsunday Resort
  • BIG4 Adventure Whitsunday Cannonvale
  • Hotel Big4 Adventure Whitsunday
  • Big4 Adventure Whitsunday Hotel
  • Hotel Big4 Adventure Whitsunday
  • Big4 Adventure Whitsunday
  • Big4 Adventure Whitsunday
  • BIG4 Adventure Whitsunday Resort Cannonvale
  • BIG4 Adventure Whitsunday Resort Holiday Park
  • BIG4 Adventure Whitsunday Resort Holiday Park Cannonvale

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.