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4.6 out of 5

"Amazing place to stay with a family. We spent our entire time at the water park. Our 1.5yo loved it!! Water slides and pools that can be used from b ... " More

By a verified traveller on Fri 21 Feb 2020

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Hotel Description

A family-friendly stay in Cannonvale awaits you at BIG4 Adventure Whitsunday Resort. You'll be 1.8 km (1.1 mi) from Conway National Park and 2.9 km (1.8 mi) from Cannonvale Beach. Highlights at this campground include a free water park, an outdoor swimming pool, and free self parking.

You can enjoy TVs with digital channels, and all 23 accommodations feature free WiFi, balconies or patios, and living rooms. In-room dining is easy with amenities like refrigerators, microwaves, and stovetops. DVD players, coffee/tea makers, and in-room massages are also available. Weekly housekeeping is available.

Enjoy the kids' club, outdoor tennis court, kids' swimming pool, and waterslide. Added amenities include free WiFi in public areas, a conference center, and laundry facilities. Continental breakfast is available. There's also free RV/bus/truck parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 4.5-star Cannonvale campground include Airlie Beach Lagoon and Boathaven Beach.

Deluxe Studio

Bed Count 1 Queen Bed Maximum Occupancy 5 Max
AU$160* Per night/room 19 Aug. - 20 Aug.

2 Bedroom Spa Cottage

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Whitehaven 3 Bedroom Condo

Bed Count 1 King Bed Maximum Occupancy 8 Max

3 Bedroom Family Condo

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

1 Bedroom Villa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Cottage, 2 Bedrooms, Garden Area

Bed Count 2 King Beds Maximum Occupancy 8 Max

BIG4 Adventure Whitsunday Resort ratings based on 27 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for BIG4 Adventure Whitsunday Resort

Everyone (15) Couples (2) Family (10)
5 out of 5
Amazing place to stay with a family. We spent our entire time at the water park. Our 1.5yo loved it!! Water slides and pools that can be used from babies to adults. Best family friendly place I’ve ever stayed. Restaurants and shops all within walking distance

Posted by on 21 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by BIG4 Adventure Whitsunday Resort

Thank you so much for letting us know about your recent stay with us! We are pleased to see that your whole family enjoyed their stay with us. We hope your time in the Whitsundays was a magical one and we look forward to welcoming you back again soon :)

3 out of 5

Posted by on 6 Dec. 2019

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Comment from Hotel Management

13 Jan. 2020 by BIG4 Adventure Whitsunday Resort

Thank you for your stay rating. We hope your overall stay was a lovely one and we hope to welcome you back on another occasion :)

5 out of 5
Awesome stay at the big4 kids loved all the things to do there

Posted by on 4 Nov. 2019

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Comment from Hotel Management

7 Nov. 2019 by BIG4 Adventure Whitsunday Resort

Afternoon! Thank you so much for your review on your recent stay with us! We are so glad to hear the kids enjoyed the facilities and we hope you did too! We look forward to welcoming you back again soon.

3 out of 5
Our wifi didn’t work and we found the cabin a little outdated and under maintained. All staff were friendly and pleasant though, the water park needs to be heated.

Posted by on 28 Aug. 2019

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Comment from Hotel Management

29 Aug. 2019 by Resort Manager

Thank you for taking the time to provide feedback from your recent stay with us and thank you for your lovely comments regarding the team. Needless to say we were sorry to hear that you had problems with your wifi during your stay, we have been very limited to date by the regional infrastructure for our wifi but the great news is that we are now able to make improvements after recent developments in the area and we will be implementing these throughout the resort over the next few months which will in-turn improve our wifi throughout the resort. With regards to your cabin we are currently working through a number of our cabin styles giving them a refurbishment and update. Unfortunately we are unable to heat the waterpark as there is so much running water which has contact with the air but the main 32m lagoon pool is heated through winter. We do hope that your stay with us was otherwise enjoyable and hope to see you back with us one day soon

5 out of 5
Very well managed space of the hotel. Very clean. Variety of kitchen tools.

Posted by on 18 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by BIG4 Adventure Whitsunday Resort

Hi and thank you so much for your review. We hope your stay in the Whitsundays was as amazing one and we hope to see you again soon :)

5 out of 5
Attractions for kids are first class. Our cabin was clean, simple and well equipped. Great friendly atmosphere throughout the park.

Posted by on 2 Jun. 2019

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Comment from Hotel Management

3 Jun. 2019 by BIG4 Adventure Whitsunday Resort

Good Evening and thank you for your review. We are so pleased to see you enjoyed our little slice of paradise and our lovely range of cabins and what we have to offer. We hope to welcome you back again soon :)

3 out of 5
That they did an unplanned maintenance on the water park and closed them for 2 1/2 days in the middle of our 5 day stay, this was the main reason we went here for the slide and our kids.

Posted by on 13 May 2019

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Comment from Hotel Management

14 May 2019 by AdvWsy

Thank you for taking the time to write your review from your recent stay, unfortunately and unavoidably we did have to close our waterslide park for 2 days last week due to the manufacturers wanting to do some routine maintenance which was advised shortly prior. As soon as we were aware we offered guests compensation and options regarding their stay including your own stay. We were glad you were able to spend some extra time with us to enjoy the waterslide park once open again and also to enjoy the other 15 onsite activities during your entire stay. Again we do apologise and we look forward to welcoming you back again one day soon.

5 out of 5
Great for families with so much to do! We will be back!

Posted by on 29 Apr. 2019

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Comment from Hotel Management

1 May 2019 by BIG4 Adventure Whitsunday Resort

Good Morning and Thank you for your review of your recent stay with us! We are so glad to hear that you enjoyed your time with us and we cannot wait to welcome you back soon :)

5 out of 5

Posted by on 21 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by BIG4 Adventure Whitsunday Resort

Thank you so much for your review. We hope to welcome you back again soon :)

5 out of 5
Loved the pool and waterslides plus the other activities on offer, well thought out park layout

Posted by on 10 Jan. 2019

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Comment from Hotel Management

4 Feb. 2019 by BIG4 Adventure Whitsunday Resort

Good Afternoon, thank you for your review. We are glad that you enjoyed our resort and the facilities that we have to offer. We hope to welcome you and the family back soon :)

About the BIG4 Adventure Whitsunday Resort

Location 25-29 Shute Harbour Road, Cannonvale, QLD 4802

Property Features

BIG4 Adventure Whitsunday Resort offers its guests a complimentary water park, an outdoor tennis court, and a waterslide. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a children's pool, and a terrace are also featured at the family-friendly BIG4 Adventure Whitsunday Resort. Free self parking is available. This 4.5-star Cannonvale campground is smoke free.

  • 23 guestrooms or units
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Number of living rooms1
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

BIG4 Adventure Whitsunday Resort offers 23 air-conditioned accommodations with DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate living rooms. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Televisions come with digital channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. In-room massages and hair dryers can be requested. Housekeeping is provided weekly.

  • Private balcony or patio
  • Living room
  • Television
  • Digital channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Housekeeping (weekly)
  • Massage in room (surcharge)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Wheelchair accessible

Food & Drink

Guests can enjoy continental breakfast for a fee.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 7:30 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 24.50 per person (approximately)
  • Airport shuttle fee: AUD 35.00 per person (roundtrip)
  • Airport shuttle fee per child: AUD 26.00 (roundtrip), (from 4 to 14 years old)
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BIG4 Adventure Whitsunday Resort Cannonvale
  • BIG4 Adventure Whitsunday Resort
  • BIG4 Adventure Whitsunday Cannonvale
  • Hotel Big4 Adventure Whitsunday
  • Big4 Adventure Whitsunday Hotel
  • Hotel Big4 Adventure Whitsunday
  • Big4 Adventure Whitsunday
  • Big4 Adventure Whitsunday
  • BIG4 Adventure Whitsunday Resort Campsite
  • BIG4 Adventure Whitsunday Resort Cannonvale
  • BIG4 Adventure Whitsunday Resort Campsite Cannonvale

You should know

  • BIG4 Adventure Whitsunday Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.