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4.7 out of 5

"Loved the privacy. Reception friendly and courteous but not able to provide a service I was expecting from such a wonderful establishment. This was ... " More

By a verified traveller on Mon 14 Nov 2022

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Hotel Description

Mirage Whitsundays places you steps from Great Barrier Reef and within a 10-minute stroll of Bicentennial Walkway. Highlights at this beachfront aparthotel include 2 outdoor swimming pools, a full-service spa, and free buffet breakfast.

Each apartment is soundproofed and features an LCD TV with digital channels, along with a washer/dryer, free WiFi, and free wired Internet. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A balcony, a soaking tub, and a dining area are also available. Housekeeping is available once per stay.

A day of pampering at Satori Day Spa can include deep-tissue massages, prenatal massages, and facials. Spend the day at the beach and enjoy the onsite gym, spa tub, and kids' swimming pool. Other amenities include free WiFi in public areas and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4-star Cannonvale aparthotel include Whitsunday Shopping Centre and Turtle Boardwalk.

Executive Penthouse with Private Pool - 4 Bedroom

Bed Count 2 King Beds Maximum Occupancy 8 Max

Villa, 1 Bedroom, Private Pool, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mirage Apartment – 3 Bedroom

Bed Count 1 King Bed Maximum Occupancy 6 Max

Villa, 2 Bedrooms, Private Pool, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Disable-Friendly Apartment - 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Apartment – 2 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Mirage Whitsundays ratings based on 138 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mirage Whitsundays

Everyone (69) Couples (39) Family (28)
4 out of 5
Loved the privacy. Reception friendly and courteous but not able to provide a service I was expecting from such a wonderful establishment. This was a once in a lifetime experience and was truly that for us. Thank you

Posted by on 14 Nov. 2022

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Comment from Hotel Management

14 Nov. 2022 by Jeanette Harris

Dear Mary,Thank you for taking the time to submit a review of your recent stay with us. I am glad to hear that you found the reception staff to be friendly and courteous and am sorry that they weren't able to provide all services you expected.Hopefully we have an opportunity to welcome you back and improve on your most recent experience.Kind RegardsJeanette HarrisGeneral Manager

5 out of 5
amazing view and staff

Posted by on 11 Oct. 2022

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Comment from Hotel Management

17 Oct. 2022 by reservations

thank you for your kind words!

5 out of 5
Didn’t want to leave this beautiful place thank you

Posted by on 21 Sep. 2022

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Comment from Hotel Management

21 Sep. 2022 by Jeanette Harris

Dear Linda,Thank you for taking the time to submit a review of your recent stay at Mirage Whitsundays. We appreciate your recommendation and are thrilled to hear you didn't want to leave !Warm Whitsunday RegardsJeanette HarrisGeneral Manager

5 out of 5
The moment we arrived the receptionist was extremely efficient, friendly/ helpful, nothing was a bother. Our apartment was amazing! Views, space and everything, so good! Would definitely stay again!

Posted by on 14 Sep. 2022

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Comment from Hotel Management

15 Sep. 2022 by reservations

thank you for your kind words! glad you enjoyed your stay

4 out of 5
Beautifully presented villa with a stunning view.

Posted by on 30 Jul. 2022

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Comment from Hotel Management

31 Jul. 2022 by Mirage Whitsundays

Thanks for staying with us, We appreciate your feedback

3 out of 5
Lovely property. Man at reception could improve phone manner considerably

Posted by on 12 Jul. 2022

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Comment from Hotel Management

20 Jul. 2022 by reservations

thank you for your feed back.

5 out of 5
We loved staying at the Mirage Whitsundays as it was in a great location with water views, as well as great pools, gym and breakfast. The staff are all friendly and lovely and we would definitely return if visiting the area again.

Posted by on 25 Jun. 2022

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Comment from Hotel Management

28 Jun. 2022 by reservations

thank you for your review. glad you enjoyed your time with us.

5 out of 5
Very pretty views, nice tidy modern apartments. The breakfast was lovely and all staff very friendly

Posted by on 11 Jun. 2022

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Comment from Hotel Management

12 Jun. 2022 by Mirage Whitsundays

Thanks for staying with us, We appreciate your feedback!

5 out of 5

Posted by on 7 Jun. 2022

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5 out of 5
Awesome views. Great pool and breakfast.

Posted by on 6 Jun. 2022

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Comment from Hotel Management

8 Jun. 2022 by Mirage Whitsundays

Thanks for staying with us, We appreciate your feedback!

Property Features

Mirage Whitsundays offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a fitness center. WiFi is free in public spaces. Free breakfast is available daily. An airport shuttle at scheduled times is available for a fee. A children's pool, spa services, and a terrace are also featured at the business-friendly Mirage Whitsundays. Free self parking is available. This 4-star Cannonvale aparthotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • 10 buildings
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mirage Whitsundays offers 80 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with premium digital channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is provided once per stay.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Deep soaking tub
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Rice cooker
  • Kitchenware
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (once per stay)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Spa Services

  • Facial treatments
  • Massages
  • Minimum age to access spa is 16
  • Deep tissue massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Mirage Whitsundays offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:30 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Mirage Whitsundays

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. Guests must contact this property in advance to reserve cribs/infant beds and high chair. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Parking height restrictions apply
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Smoke detector
  • Long-term renters welcome
  • Children stay free: Maximum age 6
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guests must provide a copy of their government-issued photo ID in advance

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 42 per person (roundtrip)
  • Airport shuttle fee per child: AUD 21 (roundtrip), (from 3 to 12 years old)
  • Housekeeping fee: AUD 180 every 4 days
  • Crib (infant bed) fee: AUD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mirage Whitsundays Aparthotel Cannonvale
  • Mirage Whitsundays Aparthotel
  • Mirage Whitsundays Cannonvale
  • Mirage Whitsundays
  • Mirage Whitsundays Aparthotel
  • Mirage Whitsundays Cannonvale
  • Mirage Whitsundays Aparthotel Cannonvale

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.