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Mirage Whitsundays

4-star property
11 Altmann Avenue, Cannonvale, QLD 1800 796 370
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4.7 out of 5
Exceptional!
See all 87 Wotif Reviews

"Large, beautiful and clean space. Lovely bathroom with tub. Laundry facilities " More

By a verified traveller on Thu 14 Jan 2021

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Hotel Description

At Mirage Whitsundays you'll be within just a 10-minute stroll of Bicentennial Walkway and Turtle Boardwalk. Highlights at this beachfront aparthotel include 2 outdoor swimming pools, and in-room kitchens and washers/dryers.

You can enjoy an LCD TV with digital channels, and each apartment features free WiFi, free wired Internet, and a balcony. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include a soaking tub and a rainfall showerhead. A dining area, a sitting area, and a separate tub and shower are also available. Limited housekeeping is available.

A day of pampering at Satori Day Spa can include deep-tissue massages, prenatal massages, and facials. Spend the day at the beach and enjoy the onsite fitness center, spa tub, and kids' swimming pool. Other amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Cannonvale aparthotel, you'll be 2.2 km (1.4 mi) from Airlie Beach Lagoon.

Disable-Friendly Apartment - 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$280* Per night/room 1 Feb. - 2 Feb.

Executive Penthouse with Private Pool - 4 Bedroom

Bed Count 2 King Beds Maximum Occupancy 8 Max

Villa, 1 Bedroom, Private Pool, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mirage Apartment – 3 Bedroom

Bed Count 1 King Bed Maximum Occupancy 6 Max

Villa, 2 Bedrooms, Private Pool, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Apartment – 2 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Mirage Whitsundays ratings based on 87 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mirage Whitsundays

Everyone (54) Couples (23) Family (8)
5 out of 5
Large, beautiful and clean space. Lovely bathroom with tub. Laundry facilities

Posted by on 14 Jan. 2021

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Comment from Hotel Management

14 Jan. 2021 by Mirage Whitsundays

Thanks for staying with us! We appreciate your feedback.

5 out of 5
Size of the apartment and amenities available plus included breakfast

Posted by on 25 Oct. 2020

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Comment from Hotel Management

25 Oct. 2020 by Mirage Whitsundays

Thanks for staying with us! We appreciate your feedback

4 out of 5
This was our second stay at Mirage Whitsundays. The apartments are lovely - spacious, clean and lovely views. However, we arrived at 6:30pm, and reception was closed. A after hours key was supposed to be left out, but this did not occur. After phoning the after hours site manager it was an hour before someone arrived to provide us a back-up key. The on-site manager indicated he would follow-up the error the next morning, however 3 days later we have yet to receive a phone call or email or follow-up of any type.

Posted by , from Mackay on 22 Oct. 2020

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Comment from Hotel Management

23 Oct. 2020 by Mirage Whitsundays

Good Afternoon Kathryn, Thank you for choosing to stay with us, we are deeply sorry that issue occurred. It has been passed on to the Hotel Manager to review.

5 out of 5
Big Apartment & very clean! The view was stunning & very friendly staffs! Excellent location...close to everything!

Posted by , from Gold Coast on 15 Oct. 2020

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Comment from Hotel Management

15 Oct. 2020 by Mirage Whitsundays

Thanks for staying with us! We appreciate your feedback

5 out of 5
Location and Service. Very welcoming front desk and given information on the hotel and the area

Posted by , from Moranbah on 12 Oct. 2020

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Comment from Hotel Management

12 Oct. 2020 by Mirage Whitsundays

Thanks for staying with us! We appreciate your feedback

5 out of 5

Posted by on 24 Sep. 2020

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Comment from Hotel Management

26 Sep. 2020 by Mirage Whitsundays

Thanks for staying with us! We appreciate your feedback

4 out of 5
Facilities were amazing and the view from our apartment was awesome. The only negative was that breakfast order got lost and when it came out it was cold. But otherwise a fantastic experience and would recommend.

Posted by , from Brisbane on 21 Sep. 2020

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Comment from Hotel Management

21 Sep. 2020 by Mirage Whitsundays

Thanks for staying with us! We appreciate your feedback, We have passed your feedback regarding the Breakfast on to the Hotel Manager for review.

5 out of 5
Wonderful stay. Staff were friendly and efficient. Apartments were roomy and luxurious. We will definitely be making this our "go to" accommodation when visiting Airlie Beach.

Posted by , from Mackay on 1 Sep. 2020

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Comment from Hotel Management

2 Sep. 2020 by Mirage Whitsundays

Thank you for staying with us! We appreciate your feedback

5 out of 5

Posted by on 29 Aug. 2020

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Comment from Hotel Management

2 Sep. 2020 by Mirage Whitsundays

Thank you for staying with us! We appreciate your feedback

5 out of 5
Proximity. Away from noisy part of town to enjoy a relaxing break.

Posted by on 21 Jul. 2020

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Comment from Hotel Management

21 Jul. 2020 by Mirage Whitsundays

Thank you for staying with us! We appreciate your feedback

About the Mirage Whitsundays

Location 11 Altmann Avenue, Cannonvale, QLD 4802

Property Features

Mirage Whitsundays offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a fitness center. WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. A children's pool, spa services, and a terrace are also featured at the business-friendly Mirage Whitsundays. Free self parking is available. This 4-star Cannonvale aparthotel is smoke free.

  • 62 guestrooms or units
  • 3 levels
  • 10 buildings
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Proserpine, QLD (PPP-Whitsunday Coast) (36.2 km / 22.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mirage Whitsundays offers 62 air-conditioned accommodations with washers/dryers and espresso makers. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with premium digital channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, and hair dryers. This Cannonvale aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Deep soaking tub
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Rice cooker
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (limited)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wardrobe or closet

Spa Services

  • Facial treatments
  • Massages
  • Minimum age to access spa is 16
  • Deep tissue massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 8:30 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 36 per person (roundtrip)
  • Airport shuttle fee per child: AUD 26.00 (roundtrip), (from 4 to 14 years old)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Credit card charges are subject to a surcharge of 1.98 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mirage Whitsundays Aparthotel Cannonvale
  • Mirage Whitsundays Aparthotel
  • Mirage Whitsundays Cannonvale
  • Mirage Whitsundays
  • Mirage Whitsundays Aparthotel
  • Mirage Whitsundays Cannonvale
  • Mirage Whitsundays Aparthotel Cannonvale

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Mirage Whitsundays offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.