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Mirage Whitsundays

4-star property
11 Altmann Avenue, Cannonvale, QLD 1800 796 370
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4.7 out of 5
Exceptional!
See all 75 Wotif Reviews

"It was a shame the pool bar wasn’t open. But aside from that the place was Fantastic . The room was very nice and comfortable would most definitely st ... " More

By a verified traveller on Fri 06 Mar 2020

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Hotel Description

At Mirage Whitsundays you'll be within just a 10-minute stroll of Cannonvale Beach and Whitsunday Shopping Centre. Highlights at this beachfront aparthotel include 2 outdoor swimming pools, and in-room kitchens and washers/dryers.

You can enjoy an LCD TV with digital channels, and each apartment features free WiFi, free wired Internet, and a balcony. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include a soaking tub and a rainfall showerhead. A dining area, a sitting area, and a separate tub and shower are also available. Limited housekeeping is available.

A day of pampering at Satori Day Spa can include deep-tissue massages, prenatal massages, and facials. Spend the day at the beach and enjoy the onsite fitness center, spa tub, and kids' swimming pool. Other amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Cannonvale aparthotel, you'll be 2.2 km (1.4 mi) from Airlie Beach Lagoon.

Mirage Apartment - 2 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$286* Per night/room 15 Jul. - 16 Jul.

Executive Penthouse with Private Pool - 4 Bedroom

Bed Count 2 King Beds Maximum Occupancy 8 Max

Villa, 1 Bedroom, Private Pool, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mirage Apartment – 3 Bedroom

Bed Count 1 King Bed Maximum Occupancy 6 Max

Villa, 2 Bedrooms, Private Pool, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Disable-Friendly Apartment - 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mirage Whitsundays ratings based on 75 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mirage Whitsundays

Everyone (51) Couples (20) Family (4)
5 out of 5
It was a shame the pool bar wasn’t open. But aside from that the place was Fantastic . The room was very nice and comfortable would most definitely stay here again next holiday

Posted by on 6 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by MirageWhitsundays

Thanks for staying for us! We appreciate your feedback

5 out of 5
The size of the apartments were huge. It was so nice to walk into the room and it felt like a day spa, there was music playing in the room, the aircon was nice and cool - a must on the super warm day we had.

Posted by , from Townsville on 16 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Mirage Whitsundays

Thanks for staying with! We appreciate your feedback

5 out of 5

Posted by on 16 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Mirage Whitsundays

Thanks for staying with! We appreciate your feedback

4 out of 5
We loved our beautiful room with ocean views and enjoyed having the option of the 2 pools available. Breakfast was great, however we missed being able to dine at the Mira restaurant as it was currently closed due to repairs. Overall a great stay and would happily come again!

Posted by on 11 Feb. 2020

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Comment from Hotel Management

11 Feb. 2020 by Mirage Whitsundays

Thank you for staying us! We appreciate your feedback

4 out of 5
Great stay overall. When we did find maintenance problems, these were dealt with quickly and efficiently (including replacing the tumble dryer). Staff polite and attentive. The only downside was the breakfast... the coffee provided was not good, and because the machine is broken, no cappuccino available (which would have been at additional cost). The breakfast offerings were OK, but there is very little change day to day, which got to be a bit of a challenge over a week.

Posted by on 21 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Mirage Whitsundays

Thanks for staying with us. Your feedback has been passed on to the Hotel Manager

5 out of 5
Love this place, must stay in ocean view Villa, very modern and clean, luxury stay with reasonable price

Posted by , from Sydney on 28 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Mirage Whitsundays

Thanks for staying with us. We appreciate your feedback.

4 out of 5
An excellent potentially 5-star property, but spoiled by little things - e.g., work not finished the week before Christmas resulting in the restaurant not being open (only a café); tiny towels, and only two of them (5-star should have bath sheets and spare ones as well); reception not open till 8 am and closing at 6 pm. One major issue is the design: poor bilding design resulting in a need to work through the carpark/garage to get to our 1-bedroom ocean view suite and from our suite to the pool and breakfast café.

Posted by , from Sydney on 22 Dec. 2019

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Comment from Hotel Management

22 Dec. 2019 by Mirage

Thanks for staying with us. We appreciate your feedback.

5 out of 5

Posted by on 10 Nov. 2019

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Comment from Hotel Management

11 Nov. 2019 by Mirage Whitsundays

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Open plan, large deck overlooking the water. Dishwasher and fridge were convenient.

Posted by on 10 Nov. 2019

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Comment from Hotel Management

10 Nov. 2019 by Mirage Whitsundays

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Loved that there was two separate pools for kids and 18+

Posted by on 31 Oct. 2019

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Comment from Hotel Management

1 Nov. 2019 by Mirage Whitsundays

Thanks for staying with us. We appreciate your feedback!

About the Mirage Whitsundays

Location 11 Altmann Avenue, Cannonvale, QLD 4802

Property Features

Mirage Whitsundays offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a fitness center. WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. A children's pool, spa services, and a terrace are also featured at the business-friendly Mirage Whitsundays. Free self parking is available. This 4-star Cannonvale aparthotel is smoke free.

  • 62 guestrooms or units
  • 3 levels
  • 10 buildings
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Proserpine, QLD (PPP-Whitsunday Coast) (36.1 km / 22.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mirage Whitsundays offers 62 air-conditioned accommodations with washers/dryers and espresso makers. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with premium digital channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, and hair dryers. This Cannonvale aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Deep soaking tub
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Rice cooker
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (limited)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wardrobe or closet

Spa Services

  • Deep tissue massage
  • Prenatal massage
  • Minimum age to access spa is 16
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:30 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Airport shuttle service is available at scheduled times from 6 AM to 6 PM. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 8:30 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered at scheduled times from 6 AM to 6 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 36 per person (roundtrip)
  • Airport shuttle fee per child: AUD 26.00 (roundtrip), (from 4 to 14 years old)
  • Crib (infant bed) fee: AUD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mirage Whitsundays Aparthotel Cannonvale
  • Mirage Whitsundays Aparthotel
  • Mirage Whitsundays Cannonvale
  • Mirage Whitsundays
  • Mirage Whitsundays Aparthotel
  • Mirage Whitsundays Cannonvale
  • Mirage Whitsundays Aparthotel Cannonvale

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Mirage Whitsundays offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.