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4.6 out of 5

"Great pool, room was great. Staff were friendly. Spa on the roof was amazing " More

By a verified traveller on Tue 29 Dec 2020

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Hotel Description

A luxury stay in Port Douglas awaits you at Pullman Port Douglas Sea Temple Resort and Spa. Within a 30-minute stroll, you'll find Four Mile Beach and Wildlife Habitat. Highlights at this beach aparthotel include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy a flat-screen TV with cable channels, and each apartment features WiFi, in-room childcare, and a coffee/tea maker. The minibar provides refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include free toiletries and premium bedding. Free newspapers, a ceiling fan, and a safe are also available.

A relaxing visit to Vie Spa can include deep-tissue massages and Swedish massages along with body wraps, body scrubs, and aromatherapy. The restaurant, Aluco Restaurant, is open for breakfast, lunch, and dinner. At the aparthotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the 24-hour fitness center, spa tub, and kids' swimming pool. Business travelers can take advantage of a 24-hour business center and conference space. Plus you'll find WiFi in public areas, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 15-minute drive of this 5-star Port Douglas aparthotel include Crystalbrook Superyacht Marina and Sugar Wharf.

Studio Resort Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$188* Per night/room 31 Jan. - 1 Feb.

2 Bedroom Plunge Pool Apartment

Bed Count 2 Full Beds Maximum Occupancy 5 Max

2 Bedroom Apartment

Bed Count 2 Full Beds Maximum Occupancy 5 Max

3 Bedroom Apartment

Bed Count 3 Full Beds Maximum Occupancy 7 Max

3 Bedroom Apartment

Bed Count 3 Full Beds Maximum Occupancy 7 Max

1 Bedroom Swimout Apartment

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Pullman Port Douglas Sea Temple Resort and Spa ratings based on 586 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman Port Douglas Sea Temple Resort and Spa

Everyone (154) Couples (345) Family (90)
5 out of 5

Posted by , from Gold Coast on 13 Jan. 2021

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20 Jan. 2021 by Harry

Dear Daniel, Thank you for taking the time to provide me with your feedback. We look forward to welcoming you back!

3 out of 5

Posted by on 30 Dec. 2020

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20 Jan. 2021 by Harry

Thank you for taking the time to provide me with your feedback. We look forward to welcoming you back!

5 out of 5
Great pool, room was great. Staff were friendly. Spa on the roof was amazing

Posted by , from Brisbane on 29 Dec. 2020

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20 Jan. 2021 by Harry

Dear Matthew, Thank you for taking the time to provide me with your feedback. We look forward to welcoming you back.

5 out of 5

Posted by on 12 Dec. 2020

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Comment from Hotel Management

20 Jan. 2021 by Harry

Thank you for taking the time to provide me with your feedback. We look forward to welcoming you back!

5 out of 5
Amazing place the private roof top spa was excellent

Posted by , from Mackay on 27 Oct. 2020

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Comment from Hotel Management

23 Nov. 2020 by Harry Ha

Dear Mel, Thank you for sharing your experience. It is excellent to read that you enjoyed our resort and your stay. We look forward to welcoming you back.

5 out of 5

Posted by on 27 Feb. 2020

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5 Mar. 2020 by Guest Experience Manager

Thank you for taking the time to rate your stay!

4 out of 5
We loved the seclusion- the fact that no one bothered us - the freedom to take of ourselves ie dishwashing, laundry, cooking, the freedom to just be was so relaxing. We all enjoyed our time immensely- the staff were lovely and very polite - I think if there were more staff at reception, it would make things a lot easier when it comes to checking in. The only criticism I have was that when we arrived there was not enough staff to accomodate all the arrivals - after a longish trip - plane, shuttle bus, then waiting in line for seemingly an age was frustrating - also to be told that someone was ready to take you to your room via cart only to find he loaded up other people, who checked in after you, first was very annoying, again it was a lack of staff - the other thing that I would mention is the lack of clarity around pick up times to get to the airport - we had to wait 2:30hrs in the heat of the reception area - given our check out was 12 it would have been better to be on an earlier shuttle. Having said that we had a wonderful time relaxing & enjoying the facilities - the breakfast was superb- we are coming back next year and can’t wait!

Posted by on 30 Dec. 2019

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Comment from Hotel Management

22 Jan. 2020 by Guest Experience Manager

Thank you for sharing your recent experience. This is very important to us and the continual growth of our service. Thank you again for sharing your experience, and please let us know when you next return to Port Douglas and we will ensure you are well looked after.

4 out of 5
We stayed in a 2 bedroom penthouse apartment which was on the 1st floor and had an upstairs outside area with spa. Whilst the accommodation was lovely and fully self contained with a washing machine and dryer the spa area was a disappointment and we didn’t use it. The photos show fake grass but, ours didn’t have that and really needed it as it just looked bare and grotty. We would definitely come back to the Pullman again but, would book a ground floor swim out room next time as then we would be more inclined to use the pool

Posted by , from Melbourne on 4 Nov. 2019

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5 Nov. 2019 by Guest Experience Manager

We sincerely appreciate the effort in sharing your experience with us and are thrilled to read that overall you had a fantastic stay here at the Resort.I am pleased to be able to tell you that all roof tops are in the process of being astroturfed, at present around 70% have been completed. I am sorry that your was not one of these. Please do reach out to us when planning your next stay so that we can ensure your a memorable holiday.

5 out of 5
Clean property located on the outskirts of town, with a private track to the beach. It was quiet even though the resort was busy. Car parking was a bit tricky as you weren't allocated a specific spot, otherwise the pool was excellent, the accomodation definitely met our expectations.

Posted by on 1 Nov. 2019

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5 Nov. 2019 by Guest Experience Manager

Thank you for taking the time to provide us with valuable feedback. We hope we have the opportunity to welcome you back to Port Douglas in the near future.

5 out of 5
Stunning location and amazing pool with decks. Harry at reception was an absolute star. Private spa pool on room another absolute joy

Posted by on 7 Oct. 2019

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Comment from Hotel Management

8 Oct. 2019 by Guest Experience Manager

We look forward to the opportunity to welcome you back to Port Douglas again soon. Until then, thank you for your feedback.

About the Pullman Port Douglas Sea Temple Resort and Spa

Location Mitre Street, Port Douglas, QLD 4877

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Pullman Port Douglas Sea Temple Resort and Spa offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. A children's pool, a 24-hour fitness center, and a terrace are also featured at the luxury Pullman Port Douglas Sea Temple Resort and Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Port Douglas aparthotel.

  • 112 guestrooms or units
  • 3 levels
  • Built in 2006
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (62.1 km / 38.6 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Pullman Port Douglas Sea Temple Resort and Spa offers 112 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Aluco Restaurant - This poolside restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Deep tissue massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 38.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 26.50 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 26.50 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 45.00 per person (one way)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Port Douglas Pullman
  • Port Douglas Sea Temple Resort
  • Pullman Port Douglas
  • Pullman Port Douglas Sea Temple
  • Pullman Port Douglas Sea Temple Resort
  • Pullman Sea Temple
  • Pullman Sea Temple Resort
  • Pullman Sea Temple Resort Port Douglas
  • Sea Temple Resort
  • Sea Temple Resort Port Douglas
  • Pullman Douglas Sea Temple Spa
  • Pullman Port Douglas Sea Temple Resort Spa
  • Pullman Port Douglas Sea Temple Resort and Spa Aparthotel
  • Pullman Port Douglas Sea Temple Resort and Spa Port Douglas

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.