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"We loved the seclusion- the fact that no one bothered us - the freedom to take of ourselves ie dishwashing, laundry, cooking, the freedom to just be
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A luxury stay in Craiglie awaits you at Pullman Port Douglas Sea Temple Resort and Spa. Within a 30-minute stroll, you'll find Four Mile Beach and Wildlife Habitat. Highlights at this beach property include a full-service spa, a restaurant, and an outdoor swimming pool.
You can enjoy a flat-screen TV with cable channels, and each apartment features WiFi, in-room childcare, and a coffee/tea maker. The minibar provides refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include free toiletries and premium bedding. Free newspapers, a ceiling fan, and a safe are also available.
A day of pampering at Vie Spa can include massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. The restaurant, Aluco Restaurant, is open for breakfast, lunch, and dinner. At the apartment building's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the 24-hour fitness center, spa tub, and kids' swimming pool as well as access to bike rentals. Business travelers can take advantage of a 24-hour business center and conference space. Plus you'll find WiFi in public areas, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.
Sights within a 10-minute drive of this 5-star Craiglie property include Crystalbrook Superyacht Marina and Sugar Wharf.
Pullman Port Douglas Sea Temple Resort and Spa ratings based on 581 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Pullman Port Douglas Sea Temple Resort and Spa
Everyone (152)Couples (343)Family (89)
5 out of 5
Posted by a verified traveller on 27 Feb. 2020
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Comment from Hotel Management
5 Mar. 2020
by Guest Experience Manager
Thank you for taking the time to rate your stay!
4 out of 5
We loved the seclusion- the fact that no one bothered us - the freedom to take of ourselves ie dishwashing, laundry, cooking, the freedom to just be was so relaxing. We all enjoyed our time immensely- the staff were lovely and very polite - I think if there were more staff at reception, it would make things a lot easier when it comes to checking in.
The only criticism I have was that when we arrived there was not enough staff to accomodate all the arrivals - after a longish trip - plane, shuttle bus, then waiting in line for seemingly an age was frustrating - also to be told that someone was ready to take you to your room via cart only to find he loaded up other people, who checked in after you, first was very annoying, again it was a lack of staff - the other thing that I would mention is the lack of clarity around pick up times to get to the airport - we had to wait 2:30hrs in the heat of the reception area - given our check out was 12 it would have been better to be on an earlier shuttle.
Having said that we had a wonderful time relaxing & enjoying the facilities - the breakfast was superb- we are coming back next year and can’t wait!
Posted by a verified traveller on 30 Dec. 2019
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Comment from Hotel Management
22 Jan. 2020
by Guest Experience Manager
Thank you for sharing your recent experience. This is very important to us and the continual growth of our service.
Thank you again for sharing your experience, and please let us know when you next return to Port Douglas and we will ensure you are well looked after.
4 out of 5
We stayed in a 2 bedroom penthouse apartment which was on the 1st floor and had an upstairs outside area with spa. Whilst the accommodation was lovely and fully self contained with a washing machine and dryer the spa area was a disappointment and we didn’t use it. The photos show fake grass but, ours didn’t have that and really needed it as it just looked bare and grotty. We would definitely come back to the Pullman again but, would book a ground floor swim out room next time as then we would be more inclined to use the pool
Posted by JC, from Melbourne on 4 Nov. 2019
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Comment from Hotel Management
5 Nov. 2019
by Guest Experience Manager
We sincerely appreciate the effort in sharing your experience with us and are thrilled to read that overall you had a fantastic stay here at the Resort.I am pleased to be able to tell you that all roof tops are in the process of being astroturfed, at present around 70% have been completed. I am sorry that your was not one of these.
Please do reach out to us when planning your next stay so that we can ensure your a memorable holiday.
5 out of 5
Clean property located on the outskirts of town, with a private track to the beach. It was quiet even though the resort was busy. Car parking was a bit tricky as you weren't allocated a specific spot, otherwise the pool was excellent, the accomodation definitely met our expectations.
Posted by a verified traveller on 1 Nov. 2019
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Comment from Hotel Management
5 Nov. 2019
by Guest Experience Manager
Thank you for taking the time to provide us with valuable feedback.
We hope we have the opportunity to welcome you back to Port Douglas in the near future.
5 out of 5
Stunning location and amazing pool with decks. Harry at reception was an absolute star. Private spa pool on room another absolute joy
Posted by a verified traveller on 7 Oct. 2019
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Comment from Hotel Management
8 Oct. 2019
by Guest Experience Manager
We look forward to the opportunity to welcome you back to Port Douglas again soon. Until then, thank you for your feedback.
5 out of 5
Posted by a verified traveller on 13 Sep. 2019
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Comment from Hotel Management
15 Sep. 2019
by Guest Experience Manager
We hope to see you again soon!
4 out of 5
Property overall was good. Check in was simple and easy. Good communication. Room was clean and tidy.
Staff at the breakfast buffet could do a little better. Some of them come across a bit unprepared in terms of what they are service, I.e not sure about the juice etc.
Overall a great property, locations and experience.
Posted by a verified traveller on 29 Aug. 2019
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Comment from Hotel Management
15 Sep. 2019
by Guest Experience Manager
Thank you for taking the time to provide the team with feedback on your recent stay.
We hope to welcome you back to Port Douglas again soon!
5 out of 5
The service was excellent. Staff were responsive and addressed any issues that popped up. The only negative was being woken up at 3.45am because of an emergency warning that was a false alarm. Another guest said it was the second time it happened during their stay. If you're looking to save on transport then consider options closer to town but otherwise this is the perfect place to unwind.
Posted by a verified traveller on 4 May 2019
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Comment from Hotel Management
6 May 2019
by Guest Experience Manager
Thank you for sharing your recent experience with us.
I will share your commendable feedback with our Team! I hope we have become a memorable part of your stay whilst in Port Douglas and truly hope we have left you a taste to come back for more again soon!
5 out of 5
Posted by a verified traveller on 9 Mar. 2019
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Comment from Hotel Management
1 Apr. 2019
by Guest Experience Manager
Thank you for your rating. We hope to welcome you back to the resort again very soon.
5 out of 5
Posted by a verified traveller on 3 Mar. 2019
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Comment from Hotel Management
1 Apr. 2019
by Guest Experience Manager
Thank you so much for your feedback further to your stay with us in Port Douglas!
About the Pullman Port Douglas Sea Temple Resort and Spa
Pullman Port Douglas Sea Temple Resort and Spa offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Pullman Port Douglas Sea Temple Resort and Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Craiglie apartment.
112 guestrooms or units
3 levels
Built in 2006
Dining venue
Bar by the pool
Bar or lounge
Childcare (surcharge)
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
BBQ grill(s)
Gift shop
Newspapers in lobby (free)
Television in lobby
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
WiFi (surcharge)
Parking
Free self parking
Transport
Airport: Cairns, QLD (CNS-Cairns Intl.) (61.8 km / 38.4 mi)
Property shuttles: Airport shuttle and area shuttle
Parking: Free self parking
Room Amenities
Pullman Port Douglas Sea Temple Resort and Spa offers 112 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Minibar
In-room dining (24 hours)
Flat-screen television
Cable channels
Premium channels
Movies for purchase
Coffee maker
Kitchenware
Luxury bedding
Cribs (surcharge)
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Childcare in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Exterior corridor access
Climate control (air conditioning)
Ceiling fan
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Aluco Restaurant - This poolside restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
24-hour room service is available.
Spa Services
Spa tub in spa
Number of treatment rooms 8
Couples treatment rooms
Manicures and pedicures
Body wraps
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Massages
Hotel Policies
Check-in
Check-in time ends at midnight
Check-in time starts at 3 PM
Special check-in instructions:
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.
Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 60.0 per night.
Cribs (infant beds) are available for AUD 10.0 per night.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: AUD 38.00 per person (approximately)
Fee for in-room wireless Internet: AUD 26.50 per 24-hour period (rates may vary)
Fee for wireless Internet in public areas: AUD 26.50 per 24-hour period (rates may vary)
Airport shuttle fee: AUD 45.00 per person (one way)
Crib (infant bed) fee: AUD 10.0 per night
Rollaway bed fee: AUD 60.0 per night
Credit card charges are subject to a surcharge
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Port Douglas Pullman
Port Douglas Sea Temple Resort
Pullman Port Douglas
Pullman Port Douglas Sea Temple
Pullman Port Douglas Sea Temple Resort
Pullman Sea Temple
Pullman Sea Temple Resort
Pullman Sea Temple Resort Port Douglas
Sea Temple Resort
Sea Temple Resort Port Douglas
Pullman Douglas Sea Temple Spa
Pullman Port Douglas Sea Temple Resort and Spa Craiglie
Pullman Port Douglas Sea Temple Resort and Spa Apartment
You should know
Reservations are needed for golf tee times. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
