4.6 out of 5

"We got a free upgrade to a great two bedroom apartment overlooking the pool. The pool is amazing, had a great swim in there the night we arrived. Beau ... " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

A luxury stay in Craiglie awaits you at Pullman Port Douglas Sea Temple Resort and Spa. You'll be 1.9 km (1.2 mi) from Wildlife Habitat and 6.6 km (4.1 mi) from Crystalbrook Superyacht Marina. Highlights at this beach property include a full-service spa, a restaurant, and an outdoor swimming pool.

A relaxing day at Vie Spa can include massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. The restaurant, Aluco Restaurant, is open for breakfast, lunch, and dinner. The apartment's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the 24-hour fitness centre, spa tub, and kids' swimming pool as well as access to bike rentals. Business travelers can take advantage of a 24-hour business centre and conference space. Additionally, you'll find WiFi in public areas, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 15-minute drive of this 5-star Craiglie property include Anzac Park and Sugar Wharf.

Studio (Spa Room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$195 per night

2 Bedroom Plunge Pool Apartment

Bed Count 2 Full Beds Maximum Occupancy 5 Max

3 Bedroom Beachfront Villa

Bed Count 3 King Beds Maximum Occupancy 7 Max

3 Bedroom Standard Apartment

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

1 Bedroom Penthouse Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

2 Bedroom Penthouse Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Pullman Port Douglas Sea Temple Resort and Spa ratings based on 569 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman Port Douglas Sea Temple Resort and Spa

Everyone (146) Couples (338) Family (85)
5 out of 5
Lovely place with very helpful staff and fresh buffet with clean pool for a nice plunge

Posted by on 24 Dec 2018

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Comment from Hotel Management

26 Dec 2018 by Guest Experience Manager

Thanks for your great feedback Jimmy! We are thrilled your enjoyed your stay!

5 out of 5
Beautiful place to stay I would recommend to all my family and friends :)

Posted by on 14 Dec 2018

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Comment from Hotel Management

18 Dec 2018 by Guest Experience Manager

Thank you for such a kind review! We hope to welcome you back to Port Douglas in the New Year!

5 out of 5

Posted by on 23 Nov 2018

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Comment from Hotel Management

29 Nov 2018 by Guest Experience Manager

Thank you for taking the time to rate your stay, we are thrilled you enjoyed your time here in Port Douglas!

5 out of 5

Posted by on 20 Nov 2018

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Comment from Hotel Management

21 Nov 2018 by Reservations

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Lovely property perfect for some rest and relaxation

Posted by , from Melbourne VIC Australia on 19 Nov 2018

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Comment from Hotel Management

21 Nov 2018 by Reservations

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The hotel was gorgeous. The rooms were amazing. The staff was very kind and helpful. The beaches were beautiful. It was amazing stay that I will return to.

Posted by , from Chicago IL on 29 Oct 2018

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Comment from Hotel Management

29 Oct 2018 by Guest Experience Manager

Dear Ryan Thank you so much for this fabulous review. It is a true pleasure for the team and I to read about your wonderful experience. We very much look forward to welcoming you back again in the near future.

5 out of 5
Just a great holiday spot Upgraded to a two bed from a 1 🙂 which gave us more room from the start. Staff were helpful but not pushy. Really enjoyed our experience

Posted by , from Canberra on 26 Oct 2018

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Comment from Hotel Management

29 Oct 2018 by Guest Experience Manager

Dear Michael, thank you for your wonderful review! We are thrilled you enjoyed your time here at the Pullman Port Douglas.

5 out of 5
It’s a fabulous place to relax. We stayed after the rush of school holidays, so the resort was nice and quiet. The plunge pool was amazing and perfect if you don’t want to be swimming around other people. The only downside was the food. The menu was not the greatest.

Posted by , from Melbourne on 22 Oct 2018

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Comment from Hotel Management

24 Oct 2018 by Guest Experience Manager

Dear Branka, Thank you for taking the time to provide myself and the team with constructive feedback. We are thrilled that you enjoyed your stay here at the Resort. I have discussed your comments with our Executive Chef; we are currently updating our menu so I hope you see an improvement should you return. We hope to welcome you back to Port Douglas!

3 out of 5
A four night getaway with a couple of friends. We each stayed in the Studio "suites" with a spa and we had a good time. The things that made it - the staff were great but seemed to be under the pump, the facilities are the pool, and little else (but this was not a bad thing). The room was small, and tired. Table was tiny (two people couldn't eat together), and powerpoints an issue - not enough (wifi was great). Not in Port Douglas proper - so not much to do, eat or drink within walking distance, but the shuttle service is excellent, We would stay here again, but for the price we paid, we expected more.

Posted by , from Brissy on 1 Oct 2018

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Comment from Hotel Management

3 Oct 2018 by Guest Experience Manager

Thank you for taking the time to share your recent experience with us. I am sorry to hear that your stay did not meet your expectations in certain areas. We actively gain feedback from our guests so we know what areas require more focus so your feedback is very helpful, thank you. We do hope to have the chance to welcome you back again one day soon.

4 out of 5
Awesome resort with everything you could want, just a bit far from the city Centre of Port Douglas and there were no free transfers. It ended up costing a fair bit getting back and forth.

Posted by , from Penrith on 12 Sep 2018

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Comment from Hotel Management

17 Sep 2018 by Guest Experience Manager

Dear Ben, Thank you for your feedback, we are thrilled that overall you enjoyed your time here in the Tropics!

About the Pullman Port Douglas Sea Temple Resort and Spa

Location Mitre Street, Craiglie, QLD 4877

Property Features

Pullman Port Douglas Sea Temple Resort and Spa offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is available in public spaces for a fee. There's an onsite 24-hour business centre. A kid's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Pullman Port Douglas Sea Temple Resort and Spa. A round-trip airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Craiglie apartment.

  • 112 guestrooms or units
  • 3 levels
  • Built in 2006
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (62 km / 38.5 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Pullman Port Douglas Sea Temple Resort and Spa offers 112 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Rooms open to patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and a hairdryer. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Private patio
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Aluco Restaurant – This poolside restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Spa tub in spa
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details. Fees may apply. Contact the property in advance to get details.

Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 38.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 26.50 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 26.50 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 45.00 per person (one way)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Port Douglas Sea Temple Resort
  • Pullman Sea Temple Resort
  • Pullman Port Douglas Sea Temple
  • Pullman Sea Temple

You should know

  • Reservations are needed for golf tee times. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.