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Aparthotel

Pullman Port Douglas Sea Temple Resort and Spa

5.0 star property
Sun-drenched luxury just steps away from Vie Spa Port Douglas

Photo gallery for Pullman Port Douglas Sea Temple Resort and Spa

Beach
1 Bedroom Penthouse Apartment | Balcony view
Front of property - evening/night
Reception
Room, 3 Bedrooms | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast available
  • 24/7 front desk
  • Spa
  • Bar
  • Pool
The current price is AU$435
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
Mitre Street, Craiglie, QLD, 4877
  • Four Mile Beach
    ‪8 min walk‬
  • Four Mile Beach Park
    ‪8 min walk‬
  • Wildlife Habitat
    ‪19 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪67 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, Garden View (Penthouse)

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms, Garden View (Penthouse)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Flat-screen TV
Washing machine
Separate bedroom
Ceiling fan
  • 122 sq m
  • 2 bedrooms
  • Golf view
  • Sleeps 5
  • 2 Double Beds

View all photos for 1 Bedroom Penthouse Apartment

1 bedroom, premium bedding, minibar, in-room safe

1 Bedroom Penthouse Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Flat-screen TV
Washing machine
Separate bedroom
Ceiling fan
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio (Spa Room)

Studio (Spa Room)

Studio (Spa Room)

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
Bathrobes
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms (Plunge Pool)

Apartment, 2 Bedrooms (Plunge Pool)

Apartment, 2 Bedrooms (Plunge Pool)

Highlights

Air conditioning
Flat-screen TV
Washing machine
Premium bedding
Ceiling fan
Separate bedroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 5
  • 2 Double Beds

View all photos for 2 Bedroom Apartment

1 bedroom, premium bedding, minibar, in-room safe

2 Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Premium bedding
  • 122 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for 1 Bedroom Apartment

1 bedroom, premium bedding, minibar, in-room safe

1 Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Flat-screen TV
Washing machine
Separate bedroom
Ceiling fan
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, 3 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Villa, 3 Bedrooms

Highlights

Air conditioning
Flat-screen TV
Washing machine
Premium bedding
Ceiling fan
Separate bedroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 7
  • 3 Double Beds

View all photos for Apartment, 2 Bedrooms, Pool View (Penthouse)

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms, Pool View (Penthouse)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Flat-screen TV
Washing machine
Separate bedroom
Ceiling fan
  • 122 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Two Bedroom Plunge Pool Apartment

1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Plunge Pool Apartment

  • Sleeps 5

View all photos for One-Bedroom Penthouse Apartment

1 bedroom, premium bedding, minibar, in-room safe

One-Bedroom Penthouse Apartment

  • Sleeps 3

View all photos for Two-Bedroom Apartment

1 bedroom, premium bedding, minibar, in-room safe

Two-Bedroom Apartment

  • Sleeps 5

View all photos for Two Bedroom Pool View Penthouse Apartment

1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Pool View Penthouse Apartment

  • Sleeps 5

View all photos for One Bedroom Standard Apartment

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Standard Apartment

  • Sleeps 3

View all photos for Two Bedroom Garden View Penthouse Apartment

1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Garden View Penthouse Apartment

  • Sleeps 5

View all photos for Two-Bedroom Apartment-Swimout

1 bedroom, premium bedding, minibar, in-room safe

Two-Bedroom Apartment-Swimout

  • Sleeps 5

View all photos for Studio Resort Room

1 bedroom, premium bedding, minibar, in-room safe

Studio Resort Room

  • Sleeps 2

View all photos for Three-Bedroom Viila

1 bedroom, premium bedding, minibar, in-room safe

Three-Bedroom Viila

  • Sleeps 7

About the area

Craiglie

A luxury stay in Craiglie awaits you at Pullman Port Douglas Sea Temple Resort and Spa. You'll find Vie Spa Port Douglas a few steps away and Four Mile Beach within a 15-minute stroll. Highlights at this beach aparthotel include a full-service spa, a restaurant and an outdoor swimming pool. .You can enjoy a flat-screen TV with cable channels, and each apartment features WiFi, in-room childcare and a coffee/tea maker. The minibar provides refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include premium bedding, slippers and free toiletries. Free newspapers, a ceiling fan and a safe are also available. Housekeeping is available on request. .A relaxing visit to Vie Spa can include deep-tissue massages and Swedish massages along with body wraps, body scrubs and aromatherapy. The restaurant, Aluco Restaurant, is open for breakfast, lunch and dinner. At the aparthotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, Hot tub, kids' swimming pool and pool loungers. Business travelers can take advantage of meeting rooms, a 24-hour business centre, and conference space. Plus you'll find Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Craiglie aparthotel include Wildlife Habitat and Flagstaff Hill.
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What's nearby

  • Four Mile Beach - 8 min walk - 0.7 km
  • Four Mile Beach Park - 8 min walk - 0.7 km
  • Wildlife Habitat - 19 min walk - 1.7 km
  • Port Village Shopping Centre - 8 min drive - 6.3 km
  • Sugar Wharf - 9 min drive - 6.6 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 62 min drive

Restaurants

  • ‪Lobby Café - ‬7 min drive
  • ‪Zinc Port Douglas - ‬9 min drive
  • ‪Feast - ‬7 min drive
  • ‪The Beach Shack - ‬19 min walk
  • ‪Aluco - ‬4 min walk

About this property

Pullman Port Douglas Sea Temple Resort and Spa

Sun-drenched luxury just steps away from Vie Spa Port Douglas
Pullman Port Douglas Sea Temple Resort and Spa offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and meeting rooms. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Pullman Port Douglas Sea Temple Resort and Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Craiglie aparthotel.

  • 75 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 2006
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Pullman Port Douglas Sea Temple Resort and Spa offers 75 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Craiglie aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Vie Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Arabic, English, French, Hindi, Indonesian, Italian, Spanish

Similar properties

Exterior

Sheraton Grand Mirage Resort, Port Douglas

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 980 reviews
The price is AU$459
includes taxes & fees
2 Sept - 3 Sept
Sheraton Grand Mirage Resort, Port Douglas

Property amenities

Beach

  • Sandy beach (direct access)

Pool/Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot tub
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Swedish massages

Internet

  • Available in the apartment: WiFi (AUD 26.50 per 24-hour period)
  • Available in some public areas: WiFi (AUD 26.50 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Car hire
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Cot: AUD 10 per night

Restaurants on site

  • Aluco Restaurant

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 42 per person
  • 24-hour room service
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: AUD 60 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Terrace
  • Vegetable garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Conference space
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free daily newspapers
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near the marina
  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Golf
  • Shopping
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Swimming nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 100% renewable energy
  • 3 floors
  • 75 units
  • Access via exterior corridors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle rentals
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly toiletries
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Grey water recycling system
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Vegan dining options
  • Vegetable garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 42 per person
  • Fee for in-room wireless Internet: AUD 26.50 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 26.50 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 45.00 per person (one way)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Port Douglas Pullman
Port Douglas Sea Temple Resort
Pullman Port Douglas
Pullman Port Douglas Sea Temple
Pullman Port Douglas Sea Temple Resort
Pullman Sea Temple
Pullman Sea Temple Resort
Pullman Sea Temple Resort Port Douglas
Sea Temple Resort
Sea Temple Resort Port Douglas
Pullman Douglas Sea Temple Spa
Pullman Port Douglas Sea Temple Resort Spa
Pullman Port Douglas Sea Temple Resort and Spa Craiglie
Pullman Port Douglas Sea Temple Resort and Spa Aparthotel

Frequently asked questions

What is the cancellation policy at Pullman Port Douglas Sea Temple Resort and Spa?

Pullman Port Douglas Sea Temple Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Port Douglas Sea Temple Resort and Spa?

As of 23 Aug 2025, prices found for a 1-night stay for 2 adults at Pullman Port Douglas Sea Temple Resort and Spa on 7 Sept 2025 start from AU$435.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Port Douglas Sea Temple Resort and Spa?

Yep, Pullman Port Douglas Sea Temple Resort and Spa has a free self car park.

Are there any beaches close to Pullman Port Douglas Sea Temple Resort and Spa?

Yep, Pullman Port Douglas Sea Temple Resort and Spa is a short 12-minute walk from Four Mile Beach. Fun beach activities include scuba diving, windsurfing and sailing. You can also find boat tours.

Is there a spa on site at Pullman Port Douglas Sea Temple Resort and Spa?

Yep, Vie Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Pullman Port Douglas Sea Temple Resort and Spa have a pool?

Pullman Port Douglas Sea Temple Resort and Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Pullman Port Douglas Sea Temple Resort and Spa?

This property features a full-service spa, as well as premium bedding and 24-hour room service.

What makes Pullman Port Douglas Sea Temple Resort and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Pullman Port Douglas Sea Temple Resort and Spa.

Is Pullman Port Douglas Sea Temple Resort and Spa family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and cots/infant beds in the guestrooms, it's no surprise that Pullman Port Douglas Sea Temple Resort and Spa is a hit with families.

Does Pullman Port Douglas Sea Temple Resort and Spa serve breakfast?

Sure does, buffet breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Pullman Port Douglas Sea Temple Resort and Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Pullman Port Douglas Sea Temple Resort and Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Pullman Port Douglas Sea Temple Resort and Spa?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Pullman Port Douglas Sea Temple Resort and Spa?

No, pets are not allowed.

Is there a golf course on site at Pullman Port Douglas Sea Temple Resort and Spa?

There is a golf course next to Pullman Port Douglas Sea Temple Resort and Spa.

Pullman Port Douglas Sea Temple Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 642 out of 995 reviews
Rating 8 - Good. 258 out of 995 reviews
Rating 6 - Okay. 67 out of 995 reviews
Rating 4 - Poor. 20 out of 995 reviews
Rating 2 - Terrible. 8 out of 995 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Whilst the amenities and restaurant were fantastic, the studio spa room was terrible and the cleanliness of the bedding, floors and room in general was poor. Yellow stained sheets, grimy floors and unable to watch tv due to terrible layout. To make things worse, one of the staff accidentally entered our room at 1:30am and didn't say anything before exiting. A terrible night sleep to top things off. They did apologise the next day and replaced my sheets with a other highly stained yellow one. I won't be going back.
Stayed 3 nights in Jul 2025

4/10 Poor

Paul

Travelled with partner
Disliked: Cleanliness
The outside gardens were well kept. The pool area was okay. The room was unloved. Blinds were dirty. Walls had scuff marks. Paint flaky in places. Telephone did not work. Wi-Fi kept dropping out throughout the facility including the room. Maintenance crew clock off at 5:00 pm.
Stayed 6 nights in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely awesome accommodation. Everything I dreamed luxury could be.
Stayed 5 nights in May 2025

8/10 Good

Jason

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A really nice property with all the right inclusions
Stayed 2 nights in May 2025

6/10 Okay

Jacinda

Stayed 5 nights in May 2025

10/10 Excellent

Sandra cristine

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Amazing lagoon pool. Beautiful buffet breakfast. Friendly staff. Housekeeping could be better as room was quite dusty in places. Otherwise a lovely stay in a tropical oasis.
Stayed 3 nights in May 2025

10/10 Excellent

Robert Grant, Point Cook

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We could hear the sea from our Villa in the quiet of the night. The Villa was spacious, well equipped and clean. The grounds and pool are lovely. Breakfast was great. Staff were friendly.
Stayed 5 nights in Apr 2025

4/10 Poor

Khadija

Travelled with partner
Disliked: Amenities, property conditions & facilities
My husband and I arrived at Pullman for 9 days stay with friends. Resort was lovely. However we were extremely disappointed that there were issues continuously. We had a terrible welcome where we were not informed on anything. Apparently there is a contract that explains housekeeping etc which we were not advised on or given to read. Nor were we advised that there is a daily fee for housekeeping which we can opt out of. We assumed that housekeeping was included in our stay. We made the beds most days, washed the dishes, put them away and kept the room clean. Housekeeping entered on their own accord, did not clean the room, didn’t have to wash dishes or put them away. Didn’t clean the floors, bathrooms etc. our towels were barely replaced. On one occasion I was told that the towels had not been delivered so I had to use the pool towels. I had to go to reception to ask for face flannels and toilet paper which house keeping did not replenish. House keeping however did fold the toilet paper that was in use in a neat triangle!! On the odd days that they made our beds, the sheets were hanging out and not pulled neatly. Our room safe broke down twice and we could not access it. The third time it broke down, we stopped using it in case our passports and cash was stuck in there. The door was difficult to lock and on the second day the door handle fell off. Shower head was broken. Communication needs to improve when checking in.
Stayed 9 nights in Apr 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

steffanie lee

Liked: Cleanliness, property conditions & facilities
Amazing place
Stayed 4 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely love The Sea Temple. We did all the tiling there back in 2004 when I was working with Jerry And The Tile Makers, and I knew from the moment we started that this would end up being my 'go to place'. I have stayed here countless amounts of times because it is all class, incredibly neat and tidy, it's peaceful and all the rooms/facilities are all of the highest standard. The staff are extremely friendly and professional, making your experience at The Sea Temple even more enjoyable. This is why I always choose this incredible tropical spa and resort. It's like you've entered another world of secluded paradise.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Pullman is one of the farthest hotels from the Port Douglas village, but it is self-contained, and the staff are incredibly helpful with any requests. We self-drove but there was also a shuttle available at most times into town. We selected the Pullman for the timeless decor. I had read a few reviews about most hotels being 'dated'. We weren't disappointed. It was lovely. We stayed in one of the three-bedroom villas with a pool, and it felt very luxurious! It was larger than our own home in Sydney!
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Georgina

Liked: Cleanliness
Disliked: Room comfort

Tired needs a revamp

This is a lovely resort but it’s tired and it has been very trafficked the rooms need an upgrade or even a paint furniture is groty and needs replacing and everything felt low exspecially the bathroom and toilet and couch was really low and uncomfortable the bedroom mattress needs to be replaced Customer service from staff was fantastic exspecially in the morning for breakfast the manager was lovely and onto every need you needed however the Day spa manager needs some customer service training
Stayed 3 nights in Jan 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness
The property was what we expected, though it basically could use a refresh. The pool is the centerpiece, and the bottom is ready for a fresh coat of paint. I strongly suggest you add robes if you're using the words "resort" and "spa" in the name of your property. Also, our air conditioning was tough to use because the remote is old and finicky (it took two members of the cleaning staff to get it to work).
Stayed 3 nights in Jan 2025

10/10 Excellent

troy

Liked: Cleanliness, property conditions & facilities
OVERALL WAS A GREAT RESPORT WITH AMAZING FACILITIES
Stayed 8 nights in Jan 2025

8/10 Good

Candice

Travelled with partner
Liked: Amenities
Our room needed an update but it was decent.
Stayed 6 nights in Dec 2024

8/10 Good

Sean Richard

Travelled with family and small children
Liked: Cleanliness, amenities
Was a great hotel. F&B was a let down in the quality of thr food.
Stayed 8 nights in Dec 2024

10/10 Excellent

Yassmine

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Saurabh

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent check in experience. Gina was amazing and thought of everything we could possibly need. We went for our Silver Anniversary and was told we would be receiving a little surprise delivered to our room on the day, however that never happened. That’s ok though, wasn’t Gina’s fault that her request wasn’t done. We had a fantastic time and loved the penthouse. Thank you Pullman.
Stayed 2 nights in Nov 2024

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 3 nights in early Dec 24. We really enjoyed ourselves. The pool was lovely, we loved how you can swim around the pool bar island. The food from the Pool bar was excellent, we particularly liked the Fruit salad and the Karage Chicken. We had a standard room and it was pretty good, very roomy and well appointed.
Stayed 3 nights in Dec 2024

8/10 Good

Philip Sze-Ming

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024