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The Robert Towns

4.0 star property
Family-friendly hotel in Townsville with free parking

Photo gallery for The Robert Towns

Pet Friendly Room
Outdoor pool, pool loungers
BBQ/picnic area
Exterior
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is AU$167
includes taxes & fees
15 Sept - 16 Sept

Explore the area

View map
261 Stanley Street, Townsville, QLD, 4810
  • Castle Hill
    ‪5 min walk‬
  • The Strand Beach
    ‪11 min walk‬
  • Magnetic Island Ferry Terminal
    ‪20 min walk‬
  • Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

View all photos for Standard Queen Room (No Pets)

Standard Queen Room (No Pets)

Standard Queen Room (No Pets)

7.8 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pet Friendly Room

Pet Friendly Room

Pet Friendly Room

7.0 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for 1 Bedroom Apartment (No Pets)

1 Bedroom Apartment (No Pets) | Living area

1 Bedroom Apartment (No Pets)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
  • 50 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Family Room (No Pets)

Family Room (No Pets)

Family Room (No Pets)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Separate bedroom
Hairdryer
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Deluxe Twin Room (No Pets)

Deluxe Twin Room (No Pets)

Deluxe Twin Room (No Pets)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Queen Deluxe Room (No Pets)

Queen Deluxe Room (No Pets)

Queen Deluxe Room (No Pets)

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room (No Pets)

Twin Room (No Pets)

Twin Room (No Pets)

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the area

Townsville

A family-friendly stay in the heart of Townsville awaits you at The Robert Towns. Within just a 15-minute stroll, you'll find Castle Hill and The Strand Beach. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .Enjoy the kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 4-property class Townsville hotel include Queens Gardens and Museum of Tropical Queensland.

What's nearby

  • Castle Hill - 5 min walk - 0.5 km
  • The Strand Beach - 11 min walk - 1.0 km
  • Queensland Country Bank Stadium - 16 min walk - 1.4 km
  • Magnetic Island Ferry Terminal - 20 min walk - 1.7 km
  • Townsville Entertainment & Convention Centre - 3 min drive - 2.6 km

Getting around

  • Townsville Station - 5 min drive
  • Townsville, QLD (TSV) - 14 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪A Touch of Salt - ‬9 min walk
  • ‪City Life Cafe - ‬7 min walk
  • ‪Heydeys - ‬8 min walk
  • ‪Cowboys Leagues Club - ‬9 min walk

About this property

The Robert Towns

Family-friendly hotel in Townsville with free parking
The Robert Towns offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Barbecue grills, tour/ticket assistance, and a picnic area are also featured at the family-friendly The Robert Towns. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Townsville hotel.

  • 47 guestrooms or units
  • 2 levels
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
The Robert Towns offers 47 air-conditioned accommodations with a safe and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

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  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
3.6 out of 5, Good, 1,004 reviews
The price is AU$134
includes taxes & fees
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Madison Plaza Townsville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The listed credit card fee applies to American Express transactions. The transaction fee is 1.9% for other credit cards and international debit cards.

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: AUD 1 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 1 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and debit cards.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Robert Towns
Comfort Inn Robert Towns Hotel
Comfort Inn Robert Towns Hotel Townsville
Comfort Inn Robert Towns Townsville
Robert Towns Comfort Inn
Comfort Inn Townsville
Townsville Comfort Inn
The Robert Towns Hotel
Comfort Inn Robert Towns
The Robert Towns Townsville
The Robert Towns Hotel Townsville

Frequently asked questions

What is the cancellation policy at The Robert Towns?

The Robert Towns offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Robert Towns?

As of 2 Sept 2025, prices found for a 1-night stay for 2 adults at The Robert Towns on 15 Sept 2025 start from AU$166.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Robert Towns?

Yep, The Robert Towns has a free self car park and free RV/bus/truck parking.

Are there any beaches close to The Robert Towns?

Yep, The Robert Towns is a short 12-minute walk from The Strand Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does The Robert Towns have a pool?

The Robert Towns has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does The Robert Towns have a waterslide?

No, there is no waterslide at The Robert Towns, but Strand Waterpark is a short 15-minute walk away.

Is The Robert Towns family-friendly?

You bet! With amenities such as a children's pool, babysitting services and laundry facilities, it's no surprise that The Robert Towns is a hit with families.

Is there a free airport shuttle available at The Robert Towns?

No, The Robert Towns does not offer an airport shuttle service.

What time are check-in & check-out at The Robert Towns?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

The Robert Towns Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 209 out of 782 reviews
Rating 8 - Good. 294 out of 782 reviews
Rating 6 - Okay. 149 out of 782 reviews
Rating 4 - Poor. 73 out of 782 reviews
Rating 2 - Terrible. 57 out of 782 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Janelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Staff were awesome
Stayed 2 nights in Aug 2025

8/10 Good

Lorraine

Travelled with group
Liked: Amenities
Nice and quiet. The only thing was that it was on a hill and when we went down the hill we had to come back up. A little rough for us oldies
Stayed 1 night in Aug 2025

8/10 Good

lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to town. Parking onsite. Clean.
Stayed 3 nights in Aug 2025

8/10 Good

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities
Was good family room for quick stay.
Stayed 2 nights in Jul 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Not much to add
Stayed 1 night in Jul 2025

8/10 Good

Allison

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpfull .
Stayed 2 nights in Jul 2025

10/10 Excellent

Moira

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to all our needs.
Stayed 1 night in Jun 2025

10/10 Excellent

Tutupu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Levy

Stayed 2 nights in Jun 2025

4/10 Poor

Kurt

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room next to the BBQ. People talking and noisy till late night. No internet in the room. The mattress was terrible, metal stick out on the side and all over. I called the after service, but no answer. Bad bad
Stayed 1 night in Jun 2025

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, very helpful.
Stayed 7 nights in May 2025

8/10 Good

annette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel , walking distance to the stadium , the bed was not comfortable .
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was friendly, quick and efficient. I would highly recommend this hotel for a stay in Townsville. Central too.
Stayed 1 night in May 2025

10/10 Excellent

Tanya

Travelled with group
Liked: Property conditions & facilities
Very convenient for Cowboys games !
Stayed 1 night in Apr 2025

8/10 Good

Steven, Port Moresby

Stayed 3 nights in May 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in May 2025

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
The room was very ordinary for the money definitely needed a refurbish and paint job
Stayed 1 night in May 2025

2/10 Terrible

Renee

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 2 nights in May 2025

6/10 Okay

KELLIE

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff were extremely friendly and helpful. Went out of their way to be of assistance. Pool was absolutely magnificent.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Average

The bathroom shower drain was blocked. Upon complaining they said we can't do anything about it as there is no body available. Upon requesting to change the room they mentioned they are fully booked out. And that's when they arranged someone to look at the drain. They were quick enough to fix it after this. however the overall condition of the room was pretty average. The bed wasn't comfortable and made noises, the bathroom door gave difficulty in closing. It felt lil unpleasant to stay in the room for 1 night.
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service
bb
Stayed 1 night in Apr 2025

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Shannan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts of this facility are wonderful. They are responsive and kind. The room we stayed in was well presented, hygenic, and very comfortable. We cant thank you enough. We'll definitely be back.
Stayed 1 night in Mar 2025