All 47 rooms feature LCD TVs, coffee/tea makers, and ceiling fans. Refrigerators, hair dryers, and phones are also available. Housekeeping is available on request.
Enjoy the kids' swimming pool and pool loungers. Business travelers can take advantage of a meeting room and a business center. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.
Sights within a 20-minute walk of this 4-star Townsville hotel include The Strand Beach and ReefHQ Aquarium.
20 Jul. 2021 by Ruth
Hi there thanks for your feed back. We will address these items.
16 Jul. 2021 by Peter
We are in a great location and yes we are getting on in age however we are very clean, tidy and have a long term plan to move into the future.
16 Jul. 2021 by Peter
Sorry for not meeting your expectations.
4 Jun. 2021 by Bruno
Hi, thanks for submitting your review.
24 May 2021 by Bruno
Hi There, thanks for your excellent review :)
17 May 2021 by Bruno
Hi thanks for leaving your review. Kind Regards, Bruno.
17 May 2021 by Bruno
Hi There, reception closes at 8pm everyday and although sometimes reception is unattended, when we are assisting another guests, we are always available over the phone. It would had been great if you could have addressed these issues with us as we take the cleanliness of our rooms very serious. It is hard to chase now the issues because the review is anonymous, which does not help the hotel following up the issues with cleaners and quality control. Kind Regards, Bruno
The Robert Towns offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A business center and a meeting room are available. Tour/ticket assistance, barbecue grills, and a picnic area are also featured at the family-friendly The Robert Towns. Free self parking is available. Smoking is allowed in designated areas at this 4-star Townsville hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
The Robert Towns offers 47 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.
Special check-in instructions:
The front desk is open daily from 9:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 9:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.