All 47 rooms feature LCD TVs, coffee/tea makers, and ceiling fans. Refrigerators, hair dryers, and phones are also available. Housekeeping is available on request.
Enjoy the kids' swimming pool and pool loungers. Business travelers can take advantage of a meeting room and a business center. Added amenities include free WiFi in public areas and laundry facilities. On weekday mornings cooked-to-order breakfast is served between 6:30 AM and 8:30 AM. There's also the convenience of free self parking.
Sights within a 20-minute walk of this 4-star Townsville hotel include The Strand Beach and ReefHQ Aquarium.
1 Sep. 2020 by Bella
Thank you so much for your feedback! Hope you have had a wonderful day. Kind regards
1 Sep. 2020 by Bella
Thank you for your feedback! Kind regards
1 Sep. 2020 by Bella
Hello there, I am very sorry to hear about this. There are currently a lot of changes we are undergoing, I do believe that this place will be making a come back. I hope that you will be willing to give us another chance in the future. Kind regards, Bella
30 Jul. 2020 by Teri
Hi Margaret, i'm very sorry you did not find the cleanliness of your room up to standard, i have spoken to housekeeping about this and am sure more care will be taken in future. We are currently updating all our kitchenware and maintenance is being done to fix all leaking taps etc.Thank you for your feedback as this will help us to improve. Warm Regards Teri
21 May 2020 by sara
Hello:) We are delighted to hear that you have enjoyed your stay here with us. We appreciate your loyalty and your continued trust in our motel and our staff. We look forward to seeing you again in the near future. Thanks Sara.
2 Apr. 2020 by Teri
Hi, unfortunately some guests sit outside their room and smoke, while leaving the door open, causing the room to smell, which is very hard to get rid of! I'm very sorry about this! I am glad to hear that everything else was ok and i thank you for your review. Warm Regards Teri
23 Feb. 2020 by Teri
Hi, so glad you enjoyed your stay with us and hope to see you again. Thank you for your review! Warm Regards
8 Jan. 2020 by Nell
Thank you for your feedback :) Warmest Regards
10 Jan. 2020 by Moira
Unfortunately the property is pretty old, and we would prefer the air cons were placed in a better position as well, unfortunately this is out of our control. Could you please let us know where it was advertised that our rooms have ceiling fans? We appreciate your feedback and hope that everything else was ok. Warm Regards.
28 Nov. 2019 by Nell
Hi, please accept our sincerest apologies for the issues you had during your stay with us. I will address your concerns about our pool with my maintenance staff to ensure a safer environment for our guests. Thank you for your feedback. Warmest Regards
The Robert Towns offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A business center and a meeting room are available. Tour/ticket assistance, barbecue grills, and a picnic area are also featured at the family-friendly The Robert Towns. Free self parking is available. Smoking is allowed in designated areas at this 4-star Townsville hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
The Robert Towns offers 47 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 8:30 AM.
Special check-in instructions:
The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.