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3.6 out of 5

"Budget price for good clean nest welcoming basic accommodation (shared bathrooms - private bedrooms ) " More

By a verified traveller on Mon 18 Jul 2022

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Hotel Description

At Queens Arms Hotel you'll be within just a 15-minute stroll of Roma's Largest Bottle Tree and The Big Rig. Highlights at this hotel include 2 bars/lounges, a restaurant, and free self parking.

The bistro, The Queens Arms, is open for lunch and dinner. Additionally, you'll find free WiFi in public areas and a refrigerator in a common area. There's also the convenience of free RV/bus/truck parking.

With a stay at this Roma hotel, you'll be 2.7 km (1.7 mi) from Roma Golf Course and 3.1 km (1.9 mi) from Bassett Park Showground.

Standard Room, Non Smoking, Shared Bathroom (Double Room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$60* Per night/room 15 Aug. - 16 Aug.

Family Room, Non Smoking, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, Non Smoking, Shared Bathroom (Single Room)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, Non Smoking, Shared Bathroom (Twin Room)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, Non Smoking, Shared Bathroom (Single Bunk)

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 2 Max

Queens Arms Hotel ratings based on 129 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Queens Arms Hotel

Everyone (78) Couples (22) Family (17)
4 out of 5
Budget price for good clean nest welcoming basic accommodation (shared bathrooms - private bedrooms )

Posted by on 18 Jul. 2022

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Comment from Hotel Management

30 Jul. 2022 by QA

Thank you for taking the time to give us a review. We are pleased you enjoyed your stay with us

4 out of 5
The food was exceptional and general staff service was high quality. Accommodation and facilities were reasonable for a low cost pub stay.

Posted by on 29 Jun. 2022

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Comment from Hotel Management

30 Jul. 2022 by QA

Thank you for your review Michael, We are pleased you enjoyed you stay with us

4 out of 5
Fantastic old pub modernised downstairs for meals and drinks. Old world upstairs that is clean and bed was very comfortable.

Posted by on 7 May 2022

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1 out of 5
After paying for my room I arrived to find the place closed for the next few days. There was no way to find my room or to check in. I ended up camping in my car. NOT IMPRESSED

Posted by on 29 Apr. 2022

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Comment from Hotel Management

30 Apr. 2022 by QA Venue Manager

Good morning Sue, The hotel was open until Midnight last night (as it is every night) and staff working until between 1 - 1.30am. I myself was onsite until 12.30am. We are definitely not closed for the next few days. Should you have called the hotel to advise of a very late arrival we would have made sure you had access to your room, with a duty manager who lives on site.

4 out of 5
The bar and bistro were great….best steaks! Very convenient to everything in town. Small rooms but clean and new linen. Share bathroom lacked anywhere to place clothes etc while showering.

Posted by on 28 Mar. 2022

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Comment from Hotel Management

30 Apr. 2022 by QA Venue Manager

Thank you for your review Glenn. Yes, we do offer a budget accommodation for those just passing through and wanting to experience a pub stay. I will definitely look into some improved provisions for the bathrooms/showers.

5 out of 5
Staff were absolutely wonderful, happy to talk and give information about Roma and it’s facilities.

Posted by on 17 Jan. 2022

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2 out of 5
Having stayed here only six months ago, I had enjoyed my stay and the old building, the staff were previously friendly and inviting. However, this stay was quite different. We were treated with discrimination, our room was obviously not vacuumed, with dead bugs on the floor and a mouse running around the room in the evening. The day manager told us that we could order take away food & drinks to our room, the night manager told us we could only have food in a takeaway plastic container, refused to give us plates, even though we were staying just upstairs and would collect and return ourselves. Given that we were three adults, we would have easily spent $150 that evening, but instead went and spent our money elsewhere, where we were welcomed. We frequently visit Roma to visit aging family, but will not return to this venue for our next stay.

Posted by on 10 Jan. 2022

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Comment from Hotel Management

11 Jan. 2022 by QA

Good morning Karen, Thank you for your review, I wish to apologise for the inconsistancy you have experienced during your stays with us. The room you stayed in does not get used very often, so can be up to a month without it being full attended to. I will advise the cleaners to check this particular room on a minimum weekly basis to freshen up the room for the next stay. The night duty manager did actually contact me that night in regards to takeaway meals on plates etc, I did advise him that it was fine. His concern was the restrictions placed on our business around the vaccination rules for customers and what is acceptable and what is not. As it is all very open to individual interpretation, his judgement/decision was towards the stricter end of the scale. I do hope that you will choose to stay with us again in the furture Tracy Venue Manager

4 out of 5
Loved the verandahs. Clean, comfortable and large bed.

Posted by on 31 Oct. 2021

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3 out of 5
Very antiquated. Bed sheets had a strong smell of bleach and there was no power in the room or kitchen in the morning to make a cup of coffee, or charge my battery operated appliances. Staff were lovely. Very friendly. Kitchen for guest use needed a clean.

Posted by on 22 Oct. 2021

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3 out of 5
Old hotel with separate shared bathroom/toilet(ladies) which was new and spotless, as was my room. The timber floors around were rough and little piles of bird droppings where birds perch overnight shows verandahs not cleaned daily.

Posted by on 20 Oct. 2021

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Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Queens Arms Hotel also features a fireplace in the lobby, an ATM, and a refrigerator in a common area. Limited free parking is available on a first-come, first-served basis. This Roma hotel is smoke free.

  • 17 guestrooms or units
  • 2 bars or lounges
  • Dining venue
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
  • Refrigerator in a common area

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Roma Station (0.8 km / 0.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Queens Arms Hotel offers 17 accommodations. Guests can make use of the shared/communal kitchen. Guests have access to shared bathrooms. Bathrooms include showers. Change of towels and change of bedsheets can be requested.

  • Bathrooms are shared
  • Communal kitchen access
  • Shower
  • Climate control (air conditioning)
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The Queens Arms - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

There is no front desk at this property. The check-in location differs from the property location. To check in, go to the hotel bar. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests can access their accommodation through a private entrance.

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to the hotel bar.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Private entrance
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Hotel Names

  • Queens Arms Hotel
  • Queens Arms Hotel Roma
  • Queens Arms Hotel Hotel
  • Queens Arms Hotel Hotel Roma
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.