4.3 out of 5

"Great hotel great location great restaurants best pizzas " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

Airlie Beach Hotel places you in the centre of Airlie Beach, steps from Airlie Beach Market and within a short 5-minute stroll of Boathaven Beach. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free self parking.

You can enjoy free WiFi, TVs and hairdryers, featured in all 80 rooms. Additionally, phones, irons/ironing boards and desks are available.

The restaurant, Mangrove Jacks, serves pizza and is open for lunch and dinner. For a drink, you can stop by the hotel's own bar/lounge. Spend the day at the beach and enjoy the on-site pool loungers. Other amenities include free WiFi in public areas, a coffee shop/café and laundry facilities. There's also the convenience of an airport shuttle.

With a stay at this 3.5-star Airlie Beach hotel, you'll be 0.5 km (0.3 mi) from Airlie Beach Lagoon.

Motel Double

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$122* Per night/room 26 Aug. - 27 Aug.

Premium Ocean Twin

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Ocean Twin

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Motel Twin

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Village View Double

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Village View Twin

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Airlie Beach Hotel ratings based on 234 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Airlie Beach Hotel

Everyone (127) Couples (81) Family (22)
4 out of 5
Reception staff were so friendly, extremely helpful and a pleasure to deal with . They were so accommodating to us .

Posted by on 15 Aug. 2019

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Comment from Hotel Management

16 Aug. 2019 by Pascal

Thank you for our review and great rating. I am happy that you found our staff friendly and helpful. Kind regards

4 out of 5
The property is in a great loction right next to the main beach. The accomodation is on two floors with the car park on the 1st floor. I had an ocean view room which is worth getting. The only disappointing thing was that the pool was at the back of the hotel next to the street with no outlook or atmosphere and the photo makes it look bigger. I paid $1279 for 6 nights ocean view. When i arrived there was a big sign out the front advertising a stand by rate of $129 per night. The food in the hotel below is good and there is no noise from the hotel at night. The hotel has just opened so everything is brand new.

Posted by on 14 Aug. 2019

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Comment from Hotel Management

15 Aug. 2019 by Pascal

Thank you for your review, rating and comments. I am happy that overall you enjoyed your stay with us. With regards to the sign this relates to the 3 star motel section and it is a walking rate for the day only if motel rooms are available. This rate cannot be pre-booked. Kind regards

4 out of 5
Staff were really helpful, great view and location

Posted by on 11 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Pascal

Thank you for your rating and review. Great to hear our staff where helpful. Kind regards

3 out of 5
Great location. Refubished motel units very ordinary.

Posted by on 9 Aug. 2019

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Comment from Hotel Management

9 Aug. 2019 by Pascal

Thank you for your review.

4 out of 5

Posted by on 27 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by Pascal

Thank you for rating the hotel. I am happy that you enjoyed your stay with us. Kind regards Pascal

2 out of 5
I was placed in one of the back Motel rooms. These rooms are outdated and are not part of the refurbishment that occurred after the cyclone. The bathroom facilities are old and the air conditioner was a box style that rattled all night. The "holding deposit" taken on my card on a Saturday ($100) was taken from my bank account the following THURS and when I called to query this I was told it will take up to A FURTHER 7 days for it to be returned- meaning they have MY money for TWO WEEKS - this all adds up to alot of extra money for them when taking from all their guests. Their Bistro staff were rude - when approached at 4pm about a booking for evening meal for a table for 2 I was told, with attitude, they were fully booked and I "could try a wait list". I returned after changing in my room, approached the outside bar for a drink and was nicely advised it was "sit anywhere", so I took a table and proceeded to be able to stay for three hours enjoying a lovely meal from the Bistro. At no time were ALL tables reserved and I saw no signs of anyone waiting for a table. Food was good, atmosphere nice, prices reasonable. I returned the next morning to enjoy their al-la-carte Breakfast menu. Overall tho I would NOT choose to stay here again. Still waiting for my "holding deposit" to be returned.

Posted by on 24 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Pascal

Thank you for your review and comments regarding the Motel have been taken on board and I am sorry that you were disappointed with your room. The motel rooms are budget rooms and are advertised as such. The 4 star hotel rooms are the Village view, Ocean view and Premium Ocean view rooms. With regards to the $100 holding deposit this money does not go to the hotel, it is merely a set amount frozen on your card by the bank. It is not a charge and does not incur interest or fees, etc. It does take 5 to 7 working days from the time it was processed for this amount to be unfrozen from your credit card. I am unsure as to why it has only appeared on your bank statement so late, for information regarding this you would need to contact your bank. Your comments regarding your food and beverage experience at the hotel have been forwarded to the appropriate dept. Kind regards, Pascal

4 out of 5

Posted by on 14 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Pascal

Thank you for the high rating. Kind regards Pascal

4 out of 5

Posted by on 7 Jul. 2019

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Comment from Hotel Management

10 Jul. 2019 by Pascal

Thank you for your rating. Kind regards

5 out of 5
Great location in Airlie, right on the beach front. So easy to get to everything.

Posted by on 29 Jun. 2019

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Comment from Hotel Management

2 Jul. 2019 by Pascal

Thank you for your great review and rating. Looking forward to welcoming you back soon. Kind regards Pascal

4 out of 5
Close to everything. Walking distance to beach and resturants

Posted by on 28 Jun. 2019

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Comment from Hotel Management

29 Jun. 2019 by Guest Services

We are pleased you enjoyed your stay with us and your time in Airlie Beach

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1130 square feet (105 square metres). A round-trip airport shuttle (available on request) is available for a fee. An outdoor pool, tour or ticket assistance, and laundry facilities are also featured at the business-friendly Airlie Beach Hotel. Self parking is free. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this 3.5-star Airlie Beach hotel.

  • 80 guestrooms or units
  • 1130 sq ft of conference space
  • 105 sq. m of conference space
  • Built in 1968
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Computer for guest use
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Proserpine, QLD (PPP-Whitsunday Coast) (38.5 km / 23.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Airlie Beach Hotel offers 80 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Television
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Mangrove Jacks – This restaurant specialises in pizza and serves lunch and dinner. Guests can enjoy drinks at the bar.

Capers on the Esplanade – On-site restaurant. Open selected days.

Spa Services

  • Outdoor public bath (no mineral springs)

Hotel Policies

Check-in

  • Check-in time ends at 8:00 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 8:00 PM.
If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available on request from 7:00 AM to 7:00 PM. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 7 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport shuttle service is offered on request from 7:00 AM to 7:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per night.
  • Cribs (infant beds) are available for AUD 25.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 22.00 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way)
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 49.0 per night
  • On-site credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Airlie Beach Hotel
  • Hotel Airlie Beach
  • Airlie Beach Hotel Whitsunday Islands

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Airlie Beach Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.