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4.2 out of 5

"The hotel is good with great food. People visiting in winter should note that the pool is in the shade for most of the day. That said, the lagoon pool ... " More

By a verified traveller on Sun 19 Jun 2022

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Hotel Description

Airlie Beach Hotel puts you in the center of Airlie Beach, 0.5 km (0.3 mi) from Airlie Beach Market and 0.6 km (0.4 mi) from Airlie Beach Lagoon. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, The Pub, serves pizza and is open for lunch and dinner. Spend the day at the beach and enjoy the onsite pool loungers. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of an airport shuttle.

With a stay at this 3.5-star Airlie Beach hotel, you'll be 0.7 km (0.4 mi) from Port of Airlie.

Courtyard King (Separate Building - No lift access)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$215* Per night/room 11 Jul. - 12 Jul.

Premium Ocean Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ocean Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard Twin (Separate Building - No lift access)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Village View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Village View Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Airlie Beach Hotel ratings based on 363 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Airlie Beach Hotel

Everyone (176) Couples (122) Family (49)
4 out of 5
The hotel is good with great food. People visiting in winter should note that the pool is in the shade for most of the day. That said, the lagoon pool which is 300 metres away is sunny and nice. Overall a good hotel.

Posted by on 19 Jun. 2022

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Comment from Hotel Management

20 Jun. 2022 by Sandy

Hi Vivienne, thank you for taking the time to review us we appreciate it. We look forward to welcoming you back someday.

4 out of 5
We had contacted this hotel a few days after and my partner got a rude lady at reception about getting our 200 pre op back and was very impatient and rude and condescending. Telling us that we didn’t spend that money there. Not very happy.

Posted by on 13 Jun. 2022

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Comment from Hotel Management

14 Jun. 2022 by Sandy Muscat

Hi Brea, thank you for reaching out. You Accommodation was charged as per your booking confirmation from Expedia. I am sorry your husband found our reception staff rude, it may have been a language/communication problem possibly? I believe Amanda has also discussed this with you and apologised to you over the phone as well. As per your booking confirmation letter all guests are required to provide a $200.00 Pre-Auth on Check in. This is not a charge it is a hold only. Your bank releases this back to your account within 6 – 10 business days from the date the booking was made, you have not been charged an additional $200.00. If you would like assistance in releasing this earlier please feel free to contact me directly.

4 out of 5
I liked how receptive they were. How easy it was to acess shops and get to and from excursions. I liked the room and how clean they kept it daily even when I hadn't asked. Only thing I struggled with, was not having a microwave, it would be nice to have one there.

Posted by on 11 Jun. 2022

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Comment from Hotel Management

13 Jun. 2022 by Amanda

Thank you Antonina for taking the time to leave us your review. Your comments have been passed onto the appropriate departments. We hope to see you again. Regards, Amanda

5 out of 5
Reception was supposed to call when room was available, however this never happened even with me sitting in the foyer in clear view of receptionist, still had to go up and ask.

Posted by on 2 May 2022

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Comment from Hotel Management

2 May 2022 by Sandy

Thank you for your review Nita, I apologise that you were not called when your room was ready, it has been a very busy few weeks with new staff as well. We hope you enjoyed your time in Airlie Beach.

5 out of 5
Clean and fresh Helpful staff

Posted by on 25 Apr. 2022

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Comment from Hotel Management

26 Apr. 2022 by Sandy

Thank you Kimberli we appreciate you taking the time to review us and hope to welcome you again some day

5 out of 5
excellent hotel

Posted by on 19 Apr. 2022

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Comment from Hotel Management

26 Apr. 2022 by Sandy

Thank you Pang we appreciate you taking the time to review us and hope to welcome you back again some day.

5 out of 5
An amazing stay - the room was clean and very comfortable, and the staff were very friendly and allowed me to check in early. I highly recommend this hotel to anyone visiting Airlie beach you won’t be disappointed.

Posted by on 11 Apr. 2022

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Comment from Hotel Management

16 Apr. 2022 by Sandy

Thank you Kristy we appreciate your recommendation. We hope to welcome you again some day.

5 out of 5
The dining and entertainment, ABH was amazing, clean, efficient, friendly staff, but the pub was really difficult to have a conversation in, the music just a tad too loud to hear conversation with anyone beside me at the table. Other than that, excellent, convenient place to stay.

Posted by on 28 Mar. 2022

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Comment from Hotel Management

3 Apr. 2022 by Sandy

Thank you Jackie, we appreciate your rating and feedback and look forward to welcoming you again some day.

5 out of 5
Lovely hotel

Posted by on 13 Mar. 2022

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Comment from Hotel Management

21 Mar. 2022 by Sandy

Thank you for your Rating Kane we appreciate you taking the time.

5 out of 5
Great location and lots of entertainment within the Hotel. Very clean hotel

Posted by on 4 Mar. 2022

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Comment from Hotel Management

8 Mar. 2022 by Sandy

Thank you Trish for your 5 Star review. We are thrilled that you had a wonderful stay. We hope to see you again soon.

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1130 square feet (105 square meters). An outdoor pool, tour/ticket assistance, and concierge services are also featured at the business-friendly Airlie Beach Hotel. Self parking is free. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this 3.5-star Airlie Beach hotel.

  • 80 guestrooms or units
  • 1130 sq ft of conference space
  • 105 sq m of conference space
  • Built in 1968
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Airlie Beach Hotel offers 80 air-conditioned accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The Pub - This restaurant specializes in pizza and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fish D'Vine - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per day.
  • Cribs (infant beds) are available for AUD 25.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 25.0 per day
  • Rollaway bed fee: AUD 49.0 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Airlie Beach Hotel
  • Hotel Airlie Beach
  • Airlie Beach Hotel Whitsunday Islands
  • Airlie Beach Hotel Hotel
  • Airlie Beach Hotel Airlie Beach
  • Airlie Beach Hotel Hotel Airlie Beach

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.