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4.4 out of 5

"A small room - ok for us - but above a very noisy Main Street. " More

By a verified traveller on Fri 05 Aug 2022

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Hotel Description

Property Vine - Kensington at Central puts you in the heart of Townsville, within a 20-minute stroll of Castle Hill and Queensland Country Bank Stadium. Highlights at this hotel include 3 restaurants, an outdoor swimming pool, and free self parking.

This smoke-free hotel offers free WiFi in public areas, barbecue grills, and free newspapers in the lobby. Additionally, you'll find a coffee shop/cafe and laundry facilities.

Sights within a 20-minute walk of this 4-star Townsville hotel include Perc Tucker Regional Gallery and National Trust Heritage Centre.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$116* Per night/room 12 Oct. - 13 Oct.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Property Vine - Kensington at Central ratings based on 505 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Property Vine - Kensington at Central

Everyone (314) Couples (126) Business (4) Family (57)
2 out of 5
We had a few problems with our 1 bed apartment The worst being what I discovered while cooking a meal, which appeared to be vermin poop sitting in the light in the air ventilation over the cooking hob. (I had to re-wash all the plates and cutlery with boiling water as couldn’t be sure it was clean at this point.) The fan in the bedroom only went on high or off which was noisy and made it too hard to sleep. The remote for the bedroom air conditioning has flat batteries or the LCD display is faulty. In addition the air conditioning unit itself in the bedroom was too noisy to use. ( sounded like a noisy bearing) There was a stale smoky smell in the whole unit which is particularly obvious when the room has been closed up. Note guests are allowed to smoke on the balcony. There was no chopping board or spatula which are usually considered an essential and basic kitchen item. I advised management of the above and got an acknowledgment 2 days later. No apology, explanation or offer of compensation. The pool area was small but nice.

Posted by on 24 Sep. 2022

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1 out of 5
unit was extremly dirty, carpet was like someone died on it, mould in the bathrooms, no remotes for the air con, dishwasher didnt work, dining table and coffe table are falling apart.

Posted by on 22 Sep. 2022

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3 out of 5
A small room - ok for us - but above a very noisy Main Street.

Posted by on 5 Aug. 2022

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5 out of 5
Close to city center, movies across the carpark and food options

Posted by on 20 Apr. 2022

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5 out of 5
Easy on site parking, dining options close and safe.

Posted by on 27 Mar. 2022

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5 out of 5
Everything was great in our 1 bedroom apartment. The only thing i can fault was the bed. It made our backs sore

Posted by on 7 Mar. 2022

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5 out of 5
This is my 4 stay at Kensington at Central since the beginning of the year. Safe, easy check-in and parking, multi dining options nearby, close the the city and not far from shopping centers, also reasonably priced.

Posted by on 27 Feb. 2022

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5 out of 5
Safe, convenient and easy parking. Close to dining options, movies and CBD.

Posted by on 20 Feb. 2022

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Comment from Hotel Management

24 Feb. 2022 by The Management Team at Kensington at Central

Hi Deb - thanks very much for taking the time to complete this review - and for your great comments - we do hope to be able to welcome you back to Kensington at Central in the not too distant future

3 out of 5
Room need maintenance and Not cleaned very well

Posted by on 17 Feb. 2022

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5 out of 5
Location, easy of parking and check-in close to takeaway dining due to covid

Posted by on 26 Jan. 2022

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Comment from Hotel Management

24 Feb. 2022 by Management Team at Kensington at Central

Hi Deb - Thanks for letting us know that you enjoyed your stay with us in January and that you found our location to be great and parking was easy.

About the Property Vine - Kensington at Central

Location 1-3 Kingsway Place, Townsville, QLD 4810

Property Features

There are 3 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at Property Vine - Kensington at Central. Self parking is free. This 4-star Townsville hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Built in 2012
  • Poolside lounge chairs
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Townsville Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Property Vine - Kensington at Central offers 44 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium digital channels. Bathrooms include showers and complimentary toiletries. This Townsville hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Property Vine - Kensington at Central has 3 restaurants on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
The check-in location differs from the property location. To check in, go to 4 Kingsway Place To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
The check-in location differs from the property location. To check in, guests will need to go to 4 Kingsway Place
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Central Kensington Apartments Vivo Apartment Townsville
  • Q Resorts Kensington Apartment
  • Q Resorts Kensington Apartment Townsville
  • Q Resorts Kensington Townsville
  • Central Kensington Apartments Apartment Townsville
  • Central Kensington Apartments Apartment
  • Central Kensington Apartments Townsville
  • Central Kensington Apartments
  • Central Kensington Apartments Vivo Apartment
  • Central Kensington Apartments Vivo Townsville
  • Central Kensington Apartments Vivo
  • Central Kensington s Vivo
  • Vine Kensington At Central
  • Property Vine Kensington at Central
  • Direct Hotels – Kensington at Central
  • Property Vine - Kensington at Central Hotel
  • Property Vine - Kensington at Central Townsville
  • Property Vine - Kensington at Central Hotel Townsville

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas has a 3-device limit.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.