4.1 out of 5

"No fridge and no iron , Staffs were very good. Good location for young people. " More

By a verified traveller on Sat 12 May 2018

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Hotel Description

A luxury stay in the heart of Townsville awaits you at Rambutan Resort. Within steps you'll find Museum of Tropical Queensland and Cultural Centre Townsville. Highlights at this resort include 2 bars/lounges, a restaurant and an outdoor swimming pool.

All 42 rooms feature free WiFi.

At the resort's own poolside bar, you can stop for a drink. Added amenities include free WiFi in public areas, a coffee shop/café and laundry facilities. Each morning full breakfast is served between 6:00 AM and 1:00 PM. There's also the convenience of free self parking.

With a stay at this 5-star Townsville resort, you'll be 0.6 km (0.4 mi) from Magnetic Island Ferry Terminal.

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$81* Per night/room 9 Sep. - 10 Sep.

4 Bedroom 2 Bathroom Villa

Bed Count 6 Twin Beds Maximum Occupancy 9 Max

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Rambutan Resort ratings based on 20 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rambutan Resort

Everyone (15) Couples (2) Students (2)
5 out of 5
Friendly staff and good position.liked pool area And bar

Posted by on 25 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by Amar maglic

It is fantastic to read such positive feedback regarding our staff throughout the hotel. I will be passing on your gracious comments to the Team - thank you for taking the time to let us know!

5 out of 5
It was very modern and classy. Our room was tidy and the staff very accomodating to my dietary needs without any issues. Friendly and helpful service.

Posted by on 19 Jul. 2019

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Comment from Hotel Management

21 Jul. 2019 by Amar maglic

Dear, I am truly glad you are enjoyed your stay with us. It is fantastic to read such positive feedback regarding our staff throughout the hotel. I am very happy to pass on your gracious comments on to the team. Looking forward to welcoming you back sometime in the near future.

5 out of 5
Pools was amazing good drinks and great food will be back

Posted by on 16 Nov. 2018

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2 out of 5
Once again, the lift was out of service. I stay here regularly for work/dive trips. Therefore I have a big heavy bag. I do not appreciate having to drag it up and down three flights of steps. This is not the first time. I will not be staying here any further & certainly won't recommend.

Posted by on 4 Nov. 2018

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4 out of 5
No fridge and no iron , Staffs were very good. Good location for young people.

Posted by on 12 May 2018

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3 out of 5

Not that special

I love going to hotels, but I hate bathrooms that are not clean. There was dark long hair in the shower recess and my hair is blond, no fridge in the room, no area to hang clothes up at all. I expected more from a room when you pay $160 per night. Will not be back.

Posted by , from Townsville on 19 Nov. 2017

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5 out of 5

Nice clean backpackers

It was very clean and the staff were really friendly.

Posted by , from magnetic island on 11 Sep. 2017

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5 out of 5

Fantastic stay!

Fantastic facilities and location. Surrounded by dining options and night life it's also east walking to tourist locations and local shopping. Ear plugs and a sleeping mask are a good idea for light sleepers. I had a great stay on a King bed in a private room for 2 nights.

Posted by , from Newcastle on 3 Sep. 2017

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5 out of 5

V8 Supercars broom broom !!

Pros: We had a King room, very clean, modern, quiet considering the pool and bar were right outside the door.
Cons: Communal kitchen was fine BUT lots of people left a mess ! If you use CCTV in the kitchen we would suggest naming/shaming the culprits publicly
Location: we were only interested in the races
Townsville - what a laid-back place ! no-one's in a hurry EVER ! relaxing, fantastic

Posted by , from Somerville 3912 on 11 Jul. 2017

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5 out of 5

Great location, awesome price!

Centrally located with new clean rooms makes it's easy to come & go. I'll be back!

Posted by , from Bluewater on 21 Dec. 2016

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and laundry facilities are also featured at the luxury Rambutan Resort. Self parking is free. Smoking is allowed in designated areas at this 5-star Townsville resort.

  • 42 guestrooms or units
  • 2 bars or lounges
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Townsville Station (2.7 km / 1.7 mi)
  • Parking: Free self parking

Room Amenities

Rambutan Resort offers 42 forms of air-conditioned accommodation with free toiletries and blackout curtains. This Townsville resort provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 1:00 PM.

On-site venue – This restaurant specialises in barbecue and serves lunch and dinner.

Nearby Activities

Recreational amenities at the resort include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 6 AM - 10 PM.
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

The front desk at this property is open daily from 6 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

The private guestrooms are serviced every 3 days. For more details, please contact the property using the information on the reservation confirmation received after booking.

The 8 Bed Dorm guestrooms do not have lockers. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 18.50 for adults and AUD 18.50 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rambutan Hostel Townsville
  • Rambutan Hostel
  • Rambutan Townsville

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at Rambutan Resort.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.