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Allure Hotel & Apartments

4.5-star property
Cnr Morehead St and McIlwraith St, South Townsville, QLD 1800 796 370
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4.2 out of 5
Very good!
See all 255 wotif Reviews

"Overall its nice but furniture is fairly basic and the bed and pillow were pretty average. " More

By a verified traveller on Sat 14 May 2022

Points Of Interest

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Hotel Description

A luxury stay in the heart of Townsville awaits you at Allure Hotel & Apartments. Within steps you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery within a 15-minute stroll. Highlights at this hotel include an outdoor swimming pool, free self parking, and a conference center.

You can enjoy TVs with cable channels, and all 45 soundproofed rooms feature free WiFi, iPod docks, and coffee/tea makers. Ceiling fans, phones, and irons/ironing boards are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and a business center. Other amenities include laundry facilities, concierge services, and a terrace. There's also the convenience of limited parking.

With a stay at this 4.5-star South Townsville hotel, you'll be 1.8 km (1.1 mi) from Magnetic Island Ferry Terminal.

Studio King

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$125* Per night/room 3 Jul. - 4 Jul.

2 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Studio Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

3 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 7 Max

Allure Hotel & Apartments ratings based on 255 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Allure Hotel & Apartments

Everyone (141) Couples (40) Business (1) Family (57)
4 out of 5
Beautiful apartment

Posted by on 23 Jun. 2022

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Comment from Hotel Management

27 Jun. 2022 by Reception

Thank-you Alfred for the review. Allure Staff

3 out of 5
Overall its nice but furniture is fairly basic and the bed and pillow were pretty average.

Posted by on 14 May 2022

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Comment from Hotel Management

17 May 2022 by Matthew

Thank you for your feedback

4 out of 5
Loved the location and view from the room

Posted by on 10 May 2022

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Comment from Hotel Management

11 May 2022 by matthew

thank you very much for the review!

5 out of 5
Late check in was easy & convenient, room was wonderful & clean, location was extremely central & close to everything, shame we weren’t there for a longer stay.

Posted by on 8 Apr. 2022

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Comment from Hotel Management

8 Apr. 2022 by matthew

thank you very much for the review!

5 out of 5
Second time staying here in a week, not as good as the first time in dealing with reception to get in the front door. Once that was sorted it was a pleasurable experience.

Posted by on 7 Apr. 2022

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Comment from Hotel Management

7 Apr. 2022 by Reservations

Thank you for your feedback. We will address the issue you have raised. We hope to see you next time.

4 out of 5
Nice & quiet property. Spacious apartments with all that is required for a self contained stay. A bit stuffy in the lift area, especially when humid outside, otherwise a very enjoyable place to stay.

Posted by on 14 Mar. 2022

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Comment from Hotel Management

15 Mar. 2022 by matthew

thank you very much for the feedback, we hope to see you next time!

5 out of 5

Posted by on 27 Jan. 2022

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5 out of 5
This property is in a great location within easy walking distance to restaurants, bottle shop and convenience store. The room was spacious and we had nice views of the marina from the lounge and balcony.

Posted by on 15 Jan. 2022

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Comment from Hotel Management

15 Jan. 2022 by Reception

Thank you very much for the review.

5 out of 5

Posted by on 15 Jan. 2022

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4 out of 5
Property was nice and clean but the service was horrible. We had to walk around to enter the building from car park as their was no access through the door. It was hot and very humid but there was no air conditioning in the building and we were to stay on level 7. To get we had to enter though lift 3 but we're not told which was lift 3. We had to look for it ourselves with no staff help. When we went to the door to reception it was locked and we were told to call them. When we did the call went though operator then to reception. It was pathetic. I hope they improve the service and put air conditioning in the building

Posted by on 13 Jan. 2022

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Comment from Hotel Management

13 Jan. 2022 by matthew

thank you for the feedback. we do appreciate all feedback and we apologise that the service was lacking when you arrived. we are still perfecting contactless check-in to keep guests and staff safe and we will strive to improve

About the Allure Hotel & Apartments

Location Cnr Morehead St and McIlwraith St, South Townsville, QLD 4810

Property Features

Allure Hotel & Apartments offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Allure Hotel & Apartments. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. This 4.5-star Townsville hotel is smoke free.

  • 45 guestrooms or units
  • 8 levels
  • Built in 2014
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Townsville Station (3.2 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Allure Hotel & Apartments offers 45 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • IPod dock
  • Television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email with check-in instructions and lockbox information prior to arrival. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Allure Hotel Apartments South Townsville
  • Allure Hotel Apartments
  • Allure South Townsville
  • Allure & Apartments Townsville
  • Allure Hotel & Apartments Hotel
  • Allure Hotel & Apartments South Townsville
  • Allure Hotel & Apartments Hotel South Townsville

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.