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4.2 out of 5

"Stayed only one night but it was a very pleasant stay. Reception was welcoming and helpful. We were allocated secure underground parking which is a bo ... " More

By a verified traveller on Sat 12 Jun 2021

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Hotel Description

A luxury stay in the heart of Townsville awaits you at Allure Hotel & Apartments. Within steps you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery within a 15-minute stroll. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

You can enjoy TVs with cable channels, and all 45 soundproofed rooms feature iPod docks, coffee/tea makers, and ceiling fans. Phones, irons/ironing boards, and desks are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and a business center. Additionally, you'll find a conference center and laundry facilities. There's also the convenience of limited parking.

With a stay at this 4.5-star South Townsville hotel, you'll be 1.9 km (1.2 mi) from Magnetic Island Ferry Terminal.

Studio Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$100* Per night/room 20 Jun. - 21 Jun.

2 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Studio King

Bed Count 1 King Bed Maximum Occupancy 2 Max

3 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 7 Max

Allure Hotel & Apartments ratings based on 227 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Allure Hotel & Apartments

Everyone (135) Couples (34) Business (1) Family (51)
2 out of 5
Parking is VERY limited on premises so we did not get it. Area did not look very safe. Standard rooms are tiny, 13-15 sqm. Also, you need to CLEAN after yourself or you will be charged extra fees. Washing dishes in tiny vanity basin was "fun".

Posted by on 14 Jun. 2021

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Comment from Hotel Management

14 Jun. 2021 by Dylan

Hello, Thank you for leaving your review of Allure Hotel & Apartments. We have plenty of parking on site; on street, off street above ground, and with limited access underground parking. There may have been an event on the day of your stay which has caused the congestion. We apologize that you did not like having to clean up after yourself. All we ask for is that the room be left in a clean and tidy state upon departure to be respectful towards the business and the housekeepers.

5 out of 5
Stayed only one night but it was a very pleasant stay. Reception was welcoming and helpful. We were allocated secure underground parking which is a bonus. Wi-fi was very good as well.

Posted by on 12 Jun. 2021

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Comment from Hotel Management

12 Jun. 2021 by Dylan

Hello! Thank you so much for leaving your review of Allure Hotel & Apartments. We are so glad to hear you enjoyed your recent stay with us and hope to see you again soon!

5 out of 5
Very close to centre of town Great staff

Posted by on 9 Jun. 2021

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Comment from Hotel Management

11 Jun. 2021 by Dylan

Hello, Thank you so much for taking the time to leave your review of Allure Hotel & Apartments, We are glad to hear you enjoyed your recent stay with us and look forward to seeing you again in the future!

4 out of 5
Liked position.Would have liked second bathroom as more convenient with 4 guests.

Posted by on 20 May 2021

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Comment from Hotel Management

23 May 2021 by Dylan

Hello! Thanks for taking the time to leave your review of Allure hotel & Apartments. We are glad to hear your recent stay with us was enjoyable, and hope to see you again soon!

5 out of 5
spectacular 300 degree view of marina , castle hill etc from 7 th floor spacious 3 bedroom apartment good size balcony

Posted by on 1 May 2021

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Comment from Hotel Management

2 May 2021 by Dylan

Hello, Thank you for taking the time to leave your review of Allure Hotel & Apartments! We are glad you enjoyed your recent stay and hope to see you again soon!

5 out of 5

Posted by on 13 Apr. 2021

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Comment from Hotel Management

25 Apr. 2021 by Dylan

Hello, thank you for leaving your review of Allure Hotel & Apartments! We are glad to hear you enjoyed your recent stay with us and look forward to seeing you again!

5 out of 5
quiet and perfect location, comfortable apartment. Highly recommend

Posted by on 16 Mar. 2021

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Comment from Hotel Management

17 Mar. 2021 by Dylan

Hello! Thanks so much for taking the time to leave your review of Allure Hotel & Apartments. We are glad to hear you enjoyed your recent stay with us, and hope to see you again!

5 out of 5
We couldn't get an underground car park on the first night.

Posted by on 11 Mar. 2021

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Comment from Hotel Management

13 Mar. 2021 by Dylan

Hello, Thank you for leaving your review of Allure Hotel & Apartments! We are glad to hear you enjoyed you recent stay with us, and hope to see you again!

4 out of 5
Quite clean but access to reception not easy but overall clean and quite efficient

Posted by on 17 Feb. 2021

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Comment from Hotel Management

19 Feb. 2021 by Dylan

Hello, Thank you so much for taking the time to leave your review of Allure Hotel & Apartments. We are glad to hear you enjoyed your recent stay with us and hope to see you again in the future!

4 out of 5

Posted by on 4 Dec. 2020

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Comment from Hotel Management

9 Dec. 2020 by Dylan

Hello, Thank you for taking the time to leave your review of Allure Hotel & Apartments! We are glad you enjoyed your recent stay with us and hope to see you again soon!

Property Features

Allure Hotel & Apartments offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Allure Hotel & Apartments. The hotel can provide concierge services and wedding services. This 4.5-star Townsville hotel is smoke free.

  • 45 guestrooms or units
  • 8 levels
  • Built in 2014
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Townsville, QLD (TSV) (7.9 km / 4.9 mi)
  • Train station: Townsville Station (3.2 km / 2 mi)

Room Amenities

Allure Hotel & Apartments offers 45 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • IPod dock
  • Television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email with check-in instructions and lockbox information prior to arrival. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Allure Hotel Apartments South Townsville
  • Allure Hotel Apartments
  • Allure South Townsville
  • Allure & Apartments Townsville
  • Allure Hotel & Apartments Hotel
  • Allure Hotel & Apartments South Townsville
  • Allure Hotel & Apartments Hotel South Townsville

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.