4.2 out of 5

"Worth for the price. Room is very clean and well organised. Although no designated parking spot for that particular room, hotel manager helped me ... " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

At Q Express you'll be within a 20-minute walk of Anderson Park Botanical Gardens and 2.7 km (1.7 mi) from Townsville Museum and Historical Society. Highlights at this motel include free in-room WiFi.

You can enjoy TVs with cable channels, and all 34 rooms feature coffee/tea makers, ceiling fans and desks. Weekly housekeeping is available.

This smoke-free motel offers free WiFi in public areas, express check-in and express check-out. Added amenities include laundry facilities, dry cleaning/laundry services and tour/ticket assistance.

With a stay at this Rosslea motel, you'll be 7 km (4.3 mi) from Magnetic Island Ferry Terminal.

Deluxe Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$104* Per night/room 30 Aug. - 31 Aug.

Deluxe Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Quadruple Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Triple Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Q Express ratings based on 178 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Q Express

Everyone (85) Couples (50) Students (1) Family (42)
4 out of 5
Spotlessly clean and well designed units. Some cold water in the fridge would have been handy.

Posted by on 16 Aug. 2019

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Comment from Hotel Management

17 Aug. 2019 by Rob

thanks for your feedback. we will start putting water jugs in the fridges

3 out of 5
Was way overpriced for what you got. Currently getting renovations, tiny parking spaces

Posted by on 23 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Rob

Thanks for your feedback. All renovations are now finished. We have been one of the cheapest in the area. :)

4 out of 5

Posted by on 19 Jul. 2019

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Comment from Hotel Management

19 Jul. 2019 by Rob

Thank you

5 out of 5
The room was first class the friendly stafff and owners were fantastic, we were the first guests after the terrible floods , thanks to Rob And staff for a wonderful stay .

Posted by on 8 Jul. 2019

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Comment from Hotel Management

18 Jul. 2019 by Rob

Thank you :)

5 out of 5
Very friendly staff. No issues. Would happily recommend.

Posted by on 27 Dec. 2018

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Comment from Hotel Management

1 Jan. 2019 by Don

Thank you for your comments. We look forward to seeing you again soon...

1 out of 5
The receptionist lied to my face about being put near the rif raf. Next door was a lady if the night, 4 doors down were the public drunken loudmouths. And we were awoken during the night when a cop car pulled in for the 2 hour long domestic.

Posted by on 25 Dec. 2018

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Comment from Hotel Management

31 Dec. 2018 by Don

We thank you for your comments. It is difficult to reconcile them to the events of the evening; however, we do acknowledge that there were a couple sitting outside late, drinking. Had the incident been reported earlier we would have asked them to desist. We have a strict no party policy. We take the peaceful enjoyment of our guests seriously and do ask that all external activities on the property cease at a reasonable hour. We hope that your next stay at a motel is more to your satisfaction...

4 out of 5
Clean, comfortable room for a motel. Helpful staff. Only a short, easy drive to CBD. Parking a little tight, but I suspect the staff would’ve helped if I’d had a real problem. Moderate traffic noise but we were in one of the front rooms. Would happily recommend.

Posted by , from Mackay on 30 Sep. 2018

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Comment from Hotel Management

3 Oct. 2018 by Don

Thank you for staying with us at Q Express. We're pleased you enjoyed and look forward to seeing you again...

5 out of 5
Worth for the price. Room is very clean and well organised. Although no designated parking spot for that particular room, hotel manager helped me for a safe parking spot. I am so impressed with the friendly and over competent manager.

Posted by , from Tully on 2 Sep. 2018

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Comment from Hotel Management

5 Sep. 2018 by Don

Thank you for your kind words and for staying with us. We hope to see you again soon...

2 out of 5
Old motel with paper thin walls were you hear everything outside the room. Property is nearing the stage for the need of a whole renovation. Room was clean and had the standard amenities for that price range. Did not help had people in next room who talked loudly until midnight outside their room. Close to worse motel stayed in over 8 weeks travel around NZ and Queensland.

Posted by , from Australia on 18 Aug. 2018

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Comment from Hotel Management

23 Aug. 2018 by Don

Thank you for staying with us. It is unfortunate that another guest(s) has made your stay unpleasant. We are pleased that you were satisfied with the cleanliness of the room. We are upgrading the property slowly and hope you notice the difference when you next visit.

4 out of 5
Good value for money Always clean and tidy New management is excellent Great location from most shops and Taverns

Posted by on 20 Apr. 2018

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Comment from Hotel Management

25 Apr. 2018 by Don

Thank you. We're pleased you have enjoyed your stay. We look forward to seeing you again.

Renovations + Closures

The following facilities will be closed from 06 June 2019 until 31 October 2019 (dates subject to change):

  • Swimming pool

Property Features

As a guest of Q Express, you'll find tour or ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Q Express also features express check-in and express check-out. This Rosslea motel is smoke free.

  • 1 floor
  • 34 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Townsville, QLD (TSV) (7.8 km / 4.8 mi)
  • Train station: Townsville Station (4.7 km / 2.9 mi)
  • Parking:

Room Amenities

Q Express offers 34 forms of air-conditioned accommodation with coffee/tea makers and free toiletries. Premium cable televisions are provided. This Rosslea motel provides complimentary wireless Internet access. Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Housekeeping (weekly)
  • Hairdryer available
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ceiling fan

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 9 PM.
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

The front desk at this property is open daily from 8 AM - 9 PM.
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cribs (infant beds) are available for AUD 30.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No lifts
  • Debit cards not accepted
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 30.0 per night
  • Rollaway bed fee: AUD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Q Express
  • Q Express Motel Rosslea
  • Q Express Rosslea
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.