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4.2 out of 5

"This motel is functional and clean. Reception was very friendly. Comfortable and clean bed, updated cabinetry, hot shower. You can't ask for more f ... " More

By a verified traveller on Mon 22 Nov 2021

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Hotel Description

At Q Express you'll be within a 20-minute stroll of Mater Hospital Pimlico and Anderson Park Botanical Gardens. Highlights at this motel include in-room free WiFi and balconies.

TVs with cable channels are featured in all 34 rooms, and you can enjoy coffee/tea makers, ceiling fans, and desks. Additionally, microwaves, Netflix, and free toiletries are available. Weekly housekeeping is available.

This business-friendly motel offers free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find a snack bar/deli and laundry facilities. There's also the convenience of free self parking.

With a stay at this Rosslea motel, you'll be 7 km (4.3 mi) from Magnetic Island Ferry Terminal.

Deluxe Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$98* Per night/room 16 Dec. - 17 Dec.

Deluxe Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Quadruple Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Triple Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Q Express ratings based on 182 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Q Express

Everyone (90) Couples (50) Students (1) Family (41)
3 out of 5
This motel is functional and clean. Reception was very friendly. Comfortable and clean bed, updated cabinetry, hot shower. You can't ask for more for less than $100 pn. A couple of small things that would make a difference are covers on the lights and a smoke alarm.

Posted by on 22 Nov. 2021

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4 out of 5
It was peaceful

Posted by on 22 May 2021

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Comment from Hotel Management

26 May 2021 by e

thankyou hope to see you again

4 out of 5
no

Posted by on 17 May 2021

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Comment from Hotel Management

18 May 2021 by Elisha

Thank you hope to see you soon

3 out of 5

Posted by on 20 Feb. 2021

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3 out of 5
The property was clean and tidy. But our neighbours who seem to be permanent residents were quite loud on our first night.

Posted by on 24 Nov. 2020

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4 out of 5

Posted by on 16 Jul. 2020

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4 out of 5

Posted by on 14 Jul. 2020

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5 out of 5
Was very tidy and lovely rooms. Also great service. Definitely recommend

Posted by on 24 Nov. 2019

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Comment from Hotel Management

26 Nov. 2019 by Andrew

Thanks very much for the kind review.

4 out of 5
Nice spacious bathroom with good lighting. Staff were friendly and helpful. Bathroom needs more towel racks and exhaust fan. Room needed more PowerPoints for kettle, toaster, etc.

Posted by on 29 Sep. 2019

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Comment from Hotel Management

29 Sep. 2019 by Reception

Thank you for staying with Q Express Motel. We're pleased you enjoyed your stay. Our rooms have recently been refurbished and we are still ironing out the occasional flaw. We should have the power point situation rectified shortly. We look forward to seeing you again...

4 out of 5
hair in the shower and bathroom, floor looked like it hadn't been vacumed

Posted by on 30 Aug. 2019

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Comment from Hotel Management

4 Sep. 2019 by Rob

Thanks for the feedback. We will get on to it.

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and a garden are also featured at the business-friendly Q Express. Self parking is free. Smoking is allowed in designated areas at this Townsville motel.

  • 1 floor
  • 34 guestrooms or units
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Townsville Station (4.7 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Q Express offers 34 air-conditioned accommodations with complimentary toiletries and ceiling fans. Rooms open to balconies. Televisions come with premium cable channels and Netflix. Guests can surf the web using the complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

  • Private balcony
  • Television
  • Cable channels
  • Premium channels
  • Netflix
  • Microwave
  • Coffee maker
  • Housekeeping (weekly)
  • Hair dryer available
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ceiling fan

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 9 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 9 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cribs (infant beds) are available for AUD 30.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Q Express

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 30.0 per night
  • Rollaway bed fee: AUD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Q Express
  • Q Express Motel
  • Q Express Motel Rosslea
  • Q Express Rosslea
  • Q Express Rosslea
  • Q Express Motel Rosslea

You should know

  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.