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The Palmer Collective

4.0 star property
Hotel with free parking, near Magnetic Island Ferry Terminal

Photo gallery for The Palmer Collective

Reception
Outdoor pool, pool umbrellas, pool loungers
Reception
Breakfast and dinner served
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Pool
The current price is AU$223
includes taxes & fees
14 July - 15 July

Explore the area

Map
12 14 Palmer Street, South Townsville, QLD, 4810
  • Magnetic Island Ferry Terminal
    ‪11 min walk‬
  • Queensland Country Bank Stadium
    ‪13 min walk‬
  • The Strand Beach
    ‪15 min walk‬
  • Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(65 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Blackout curtains
Separate bedroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Blackout curtains
Separate bedroom
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Townsville

At The Palmer Collective you'll be within a 20-minute stroll of popular places like Queensland Country Bank Stadium and Magnetic Island Ferry Terminal. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Palmer's Bar & Kitchen, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the Hot tub and pool loungers. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. .Sights within a 10-minute walk of this 4-property class South Townsville hotel include Maritime Museum of Townsville and Perc Tucker Regional Gallery.

What's nearby

  • Magnetic Island Ferry Terminal - 11 min walk - 1.0 km
  • Queensland Country Bank Stadium - 13 min walk - 1.1 km
  • Castle Hill - 13 min walk - 1.1 km
  • The Strand Beach - 15 min walk - 1.3 km
  • Townsville Entertainment & Convention Centre - 16 min walk - 1.4 km

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • ‪Cowboys Leagues Club - ‬6 min walk
  • ‪Wild Rice Laos & Thai Cuisine - ‬6 min walk
  • ‪IMC Steak House - ‬2 min walk
  • ‪A Touch of Salt - ‬5 min walk
  • ‪Molly Malones Irish Pub - ‬10 min walk

About this property

The Palmer Collective

Hotel with free parking, near Magnetic Island Ferry Terminal
The Palmer Collective offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly The Palmer Collective. Self parking is free.

This 4-star Townsville hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Palmer Collective offers 118 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. This Townsville hotel provides complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; AUD 14 to 30 for adults and AUD 14 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Palmer's Bar & Kitchen

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:30 AM - 8:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per stay.
  • Cots (infant beds) are available for AUD 30.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 14 to 30 for adults and AUD 14 to 30 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

Frequently asked questions

What is the cancellation policy at The Palmer Collective?

The Palmer Collective offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Palmer Collective?

As of 30 June 2025, prices found for a 1-night stay for 2 adults at The Palmer Collective on 14 July 2025 start from AU$223.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Palmer Collective?

Yep, The Palmer Collective has a free self car park.

Are there any beaches close to The Palmer Collective?

Yep, The Palmer Collective is a short 16-minute walk from The Strand Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does The Palmer Collective have a pool?

The Palmer Collective has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does The Palmer Collective have a waterslide?

No, there is no waterslide at The Palmer Collective, but Strand Waterpark is a short 18-minute walk away.

What makes The Palmer Collective a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Palmer Collective.

Is The Palmer Collective family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that The Palmer Collective is a hit with families.

Does The Palmer Collective serve breakfast?

You bet, cooked-to-order brekkie is on offer weekdays from 6:00 AM to 10:00 AM and weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Palmer Collective?

No, The Palmer Collective does not offer an airport shuttle service.

Is there a bar or restaurant at The Palmer Collective?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at The Palmer Collective?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at The Palmer Collective?

No, pets are not allowed.

The Palmer Collective Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 351 out of 717 reviews
Rating 8 - Good. 265 out of 717 reviews
Rating 6 - Okay. 54 out of 717 reviews
Rating 4 - Poor. 34 out of 717 reviews
Rating 2 - Terrible. 13 out of 717 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
It was quite alright.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Good value, good location
Stayed 1 night in Jun 2025

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, lovely staff. Lots of choice for meals all within walking distance
Stayed 1 night in May 2025

2/10 Terrible

Renee

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Do not stay in Room 307. The noise from the elevator is unbearable for $330 a night!!
Stayed 1 night in May 2025

10/10 Excellent

Janelle, Bowen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay walking distance to football stadium and to the city centre the dining is great and the hotel manager is amazing
Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and out. The room was clean and quiet.
Stayed 2 nights in May 2025

8/10 Good

Dr. Tanya, Murrumba Downs

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, staff professional and responsive. I did have to reconnect the TV to the WiFi several times during my stay as it kept dropping out, but other than that, no issues.
Stayed 2 nights in May 2025

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good...
Stayed 3 nights in May 2025

8/10 Good

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Dieuwertje

Stayed 1 night in Apr 2025

8/10 Good

trevor

Liked: Staff & service, property conditions & facilities
The dooner had a stain on it. When we arrived the key wasn't coded to get into our room, had to go back to reception to get it fixed. Tv remote batteries where flat batteries.
Stayed 1 night in Apr 2025

10/10 Excellent

Isis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was great, thank you.
Stayed 1 night in Apr 2025

6/10 Okay

Fiona

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not great service and rooms are small.

Reception closed at 9pm so checkin was across the street at another hotel. A nightsafe would have been a better option to offer guests. The head Receptionist the next morning at checkout had an attitude and had very o customer service.
Stayed 1 night in Mar 2025

2/10 Terrible

Fiona

Business traveller
Disliked: Staff & service

Unhappy - Poor service.

No notice about after hours checkin process was received. Very poor communications.
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Bryan

Travelled with family

Disgusted

didnt make it as road vlosed informed hotel we were stuck they were happy to trouser money at our expense dispicable attitude no help from hotels.com either
Stayed 2 nights in Mar 2025

10/10 Excellent

Bree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a ground floor room which was very comfortable and convenient for the cafe/restaurant and pool. The bed was comfortable. Good value.
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly & accommodating. Great location. Clean tidy rooms. Has an attached restaurant. Safe & easy parking. Its a great place to stay. Highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Thibaut

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, 10min walk from the city
Stayed 4 nights in Feb 2025

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2025

2/10 Terrible

Pratikkumar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025