4.3 out of 5

"Most helpful and accommodating. Pet friendly for our little dog. Thanks so much City Oasis Inn " More

By a verified traveller on Mon 16 Jul 2018

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Hotel Description

City Oasis Inn puts you in the heart of Townsville, within a 20-minute stroll of Museum of Tropical Queensland and ReefHQ Aquarium. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 42 rooms feature free WiFi, flat-screen TVs, and coffee/tea makers. In-room dining is easy with amenities like fridges and room service. Additionally, ceiling fans, hairdryers, and phones are available.

The restaurant, Sidewalk Cafe & Bar, is open for breakfast and dinner. Enjoy the fitness centre and spa tub. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. On weekday mornings cooked-to-order breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of extended parking.

Sights within a 20-minute walk of this 4-star Townsville hotel include Queens Gardens and Maritime Museum of Townsville.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$84 per night

Executive Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 Double Bed (Pet Friendly)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Executive Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

City Oasis Inn ratings based on 136 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for City Oasis Inn

Everyone (91) Couples (27) Family (18)
5 out of 5
Beautiful pool. Friendly staff and accomodation was clean.

Posted by on 2 Jan 2019

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Comment from Hotel Management

3 Jan 2019 by Katie

Thank you for your 5 star review! It has been nice seeing so many guests enjoy our tropical pool over the summer months.

5 out of 5

Posted by on 26 Dec 2018

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Comment from Hotel Management

28 Dec 2018 by Katie

Thanks for the 5 out of 5 review!

4 out of 5
Beautiful pool! Shower pressure is awesome. Kettle for tea and coffee provided. Personally would have liked a microwave as we had food to heat. Laundry facilities were good. Staff friendly. Yummy restaurant for breakkie and coffee.

Posted by on 20 Dec 2018

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Comment from Hotel Management

28 Dec 2018 by Katie

We appreciate your review. We do have some rooms with cooking facilities - our Executive rooms with Kitchenettes. They have the bonus of toaster, microwave, hot plates, pots/pans, crockery and cutlery. Hopefully we can welcome you back to Townsville.

5 out of 5

Posted by on 25 Nov 2018

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Comment from Hotel Management

3 Dec 2018 by Katie

Thanks for your 5 out of 5 review!

5 out of 5
Very pleasant stay. Well located in CBD and it is like a oasis once inside the courtyard. Free breakfast helps too!

Posted by , from Adelaide S.A. on 15 Nov 2018

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Comment from Hotel Management

21 Nov 2018 by Katie

Thanks for your comments Garry. We are glad you had a pleasant stay & enjoyed our special free breakfast offer!

5 out of 5
Fabulous pool and spa is as good as the pictures. Quiet at night, bed comfy, sleep well, generous late checkout for small extra fee greatly appreciated

Posted by , from Geelong on 5 Nov 2018

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Comment from Hotel Management

5 Nov 2018 by Katie

Thanks for your positive review Jane. We are always happy to help with early check ins or late check outs when possible.

5 out of 5
Most helpful and accommodating. Pet friendly for our little dog. Thanks so much City Oasis Inn

Posted by on 16 Jul 2018

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Comment from Hotel Management

5 Aug 2018 by bec

Little dogs are easy to accommodate! thanks for the positive feedback. Being pet-friendly is a treat for us as well :)

3 out of 5

Disppointing for price

Noise humming all night. Thats all we heard. So consistent hard to sleep. Not really an Oasis feel. For price excepted better. Had plunger for coffee but inly crappy instant coffee.

Posted by , from Gin Gin on 11 Jun 2018

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Comment from Hotel Management

5 Aug 2018 by Rebecca

We're disappointed to hear that your stay was less than satisfactory. During that period we did have council roadworks being completed on our street, they have now finished. We also offer freshly made coffee in our restaurant! You're welcome to come back anytime and hopefully have a different experience. Thanks for the feedback Richelle.

5 out of 5
Clean comfortable place to stay. Excellent and very helpful staff. Rooms a little dated but clean.

Posted by , from wonthaggi on 17 May 2018

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Comment from Hotel Management

29 May 2018 by Katie

Thanks for your 5 out of 5 review Scott!

4 out of 5

Quiet

Quiet roomy motel plenty of parking beautiful pool delicious continental breakfast

Posted by , from Bowen QLD on 5 Mar 2018

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Comment from Hotel Management

15 Mar 2018 by Katie

Thanks Annette. Glad we could provide you wiht a delicious breakafast to start your day!

Property Features

Along with a restaurant, there's a coffee shop/café on site. A computer station is on site and WiFi is free in public spaces. City Oasis Inn offers its guests an outdoor pool, a spa tub, and a fitness centre. Tour or ticket assistance, a BBQ, and a garden are also featured at City Oasis Inn. Self parking is free. This 4-star Townsville hotel is smoke free.

  • 42 guestrooms or units
  • 2 levels
  • 3 buildings
  • Dining venue
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Townsville, QLD (TSV) (6.6 km / 4.1 mi)
  • Train station: Townsville Station (2 km / 1.2 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

City Oasis Inn offers 42 forms of air-conditioned accommodation which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Fridge
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:00 AM and 9:30 AM.

Sidewalk Cafe & Bar – This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM until 6 PM
If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

The front desk will be closed during the following times:

  • Monday - Friday: 6 PM - 8 AM
  • Saturday - Sunday: 5 PM - 8 AM
  • The front desk at this property is open daily from 8 AM - 6 PM
    Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

    Check-out

    • Check-out by 10 AM

    Payment types

    Children and extra beds

    • Children are welcome.
    • Cribs (infant beds) are available for AUD 10 per night.

    Pets

    • Pets are welcome and stay free
    • Maximum 2 per room
    • Certain rooms only, restrictions apply
    • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

    Policies

    Charges for extra guests may apply and vary according to property policy.

    A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

    Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

    Fees

    Optional extras

    The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

    • Breakfast fee: between AUD 8 and AUD 25 for adults, and AUD 5 and AUD 25 for children (approximately)
    • Extended parking fee: AUD 7.5 per night
    • Crib (infant bed) fee: AUD 10 per night
    • On-site credit card charges are subject to a surcharge

    This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

    Hotel Names

    • City Oasis Inn Townsville
    • City Oasis Inn
    • City Oasis Townsville
    • City Oasis
    • City Oasis Hotel

    You should know

    • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
    • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.