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4.3 out of 5

"Civic Guesthouse is in ideal location in the city. Everything is at walking distant the staff and guests are friendly, guest are loud at times mainly ... " More

By a verified traveller on Thu 25 Mar 2021

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Hotel Description

Civic Guest House places you steps from Castle Hill and within a short 5-minute stroll of Catholic Diocese of Townsville. Highlights at this hostel include free in-room WiFi.

You can enjoy ceiling fans and safes, featured in all 29 rooms.

This smoke-free hostel offers free WiFi in public areas, a game room, and a terrace. Other amenities include laundry facilities, a garden, and barbecue grills. There's also free parking nearby, along with the convenience of an airport shuttle.

With a stay at this Townsville hostel, you'll be 1.9 km (1.2 mi) from Magnetic Island Ferry Terminal.

Standard Room, 2 Single Beds, Non Smoking, Shared Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$57* Per night/room 12 May - 13 May

4 Bed Ladies Dorm with Ensuite Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

4 Bed Mixed Dorm with Ensuite

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

4 Bed Mixed Dorm with Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

6 Bed Mixed Dorm with Ensuite

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, Non Smoking, Shared Bathroom (Double Room with Air Con)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Civic Guest House ratings based on 38 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Civic Guest House

Everyone (30) Couples (4) Family (3) Other (1)
5 out of 5
Civic Guesthouse is in ideal location in the city. Everything is at walking distant the staff and guests are friendly, guest are loud at times mainly at night. But it’s the social space Inclusive you get to meet all walks of life. I will definitely stay at Civic Guesthouse again on my next visit to Townsville.

Posted by on 25 Mar. 2021

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5 out of 5

Posted by on 23 Feb. 2021

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1 out of 5

Posted by on 13 Dec. 2020

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4 out of 5
Great location, friendly staff and everything we needed for a short stay

Posted by on 1 Mar. 2020

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4 out of 5

Posted by on 6 Aug. 2019

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4 out of 5

Posted by on 15 Jul. 2019

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4 out of 5
I was very happy to find a cheap and affordable room for the night at such a short time.

Posted by on 10 Feb. 2019

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5 out of 5

Great Value!

Pros: Everything
Cons: Nothing
Extremely friendly and clean, and could not be beaten for price ...

Posted by , from Brisbane on 8 Jan. 2018

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Comment from Hotel Management

9 Jan. 2018 by Civic Guest House

Thank you for staying and taking the time to review our hostel! Safe travels

5 out of 5

Great week of warm weather

A great place to stay and really friendly people always willing to help you out cheers

Posted by , from narrogin w,a on 21 Aug. 2017

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Comment from Hotel Management

26 Aug. 2017 by joe

Well Thank you very much, Your welcome to come back anytime.

5 out of 5

Stayed for groovin in moo show

Very nice staff, nice area to socilise, friendly atmosphere, would stay again.

Posted by on 4 May 2017

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Property Features

As a guest of Civic Guest House, you'll find a terrace, tour/ticket assistance, and barbecue grills. WiFi is free in public spaces. Civic Guest House also features an arcade/game room, a garden, and a picnic area. This Townsville hostel is smoke free.

  • 29 guestrooms or units
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Train station: Townsville Station (1.9 km / 1.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Civic Guest House offers 29 air-conditioned accommodations with safes and ceiling fans. This Townsville hostel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Housekeeping is provided daily.

  • Communal kitchen access
  • Refrigerator
  • Housekeeping (daily)
  • Safe
  • Air conditioning
  • Ceiling fan

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 8 AM - noon
  • Monday - Sunday: 2 PM - 8 PM
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 8 AM - noon
  • Monday - Sunday: 2 PM - 8 PM
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Civic Guest House Hostel Townsville
  • Civic Guest House Hostel
  • Civic Guest House Townsville
  • Civic Guest House
  • Civic Guest House Townsville
  • Civic Guest House Hostel/Backpacker accommodation
  • Civic Guest House Hostel/Backpacker accommodation Townsville
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.