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4.2 out of 5

"Location, location, location. Thanks again. " More

By a verified traveller on Sun 27 Nov 2022

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Hotel Description

Aquarius on the Beach places you steps from Strand Park and within a 20-minute stroll of Castle Hill. Highlights at this beach hotel include an outdoor swimming pool, and in-room kitchenettes and balconies.

This smoke-free hotel offers free WiFi in public areas, a business center, and a terrace. Additionally, you'll find laundry facilities, a garden, and express check-out. There's also the convenience of free self parking.

With a stay at this 4-star North Ward hotel, you'll be 1.8 km (1.1 mi) from Magnetic Island Ferry Terminal and 2.7 km (1.7 mi) from Queensland Country Bank Stadium.

Bay View Studio Units

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$112* Per night/room 8 Dec. - 9 Dec.

Executive Deluxe Superior View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Horizon View Studio Units

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Deluxe Beach View Floors 1 - 3

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Deluxe Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Deluxe Corner Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Aquarius on the Beach ratings based on 435 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Aquarius on the Beach

Everyone (282) Couples (108) Family (34)
5 out of 5
.

Posted by on 4 Dec. 2022

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Comment from Hotel Management

4 Dec. 2022 by GM

Thanks for your kind review. We hope to see you again.

4 out of 5
Location, location, location. Thanks again.

Posted by on 27 Nov. 2022

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Comment from Hotel Management

28 Nov. 2022 by GM

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Great location, room was comfy, loved that there were frozen ice cubes in freezer. Bed and sheets were great. Towles nice and fluffy. Enjoyed stay. Suggestion, maybe fill water jug (in cupboard) and pop in fridge for cold water on arrival. Room did need a little bit of paint here and there. Pillows need replacing.

Posted by on 22 Nov. 2022

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Comment from Hotel Management

24 Nov. 2022 by GM

Thanks for staying with us. We appreciate your feedback! We will take action about paint work and pillows.

4 out of 5
Great location a bit dated and noisy.

Posted by on 16 Nov. 2022

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Comment from Hotel Management

20 Nov. 2022 by GM

Thanks for your feedback. This past week was noisy with a local event and many drivers making lots of noise on the Strand. This unfortunately happens with many events. Also lots of children in the pool keeping us busy repeatedly asking them to keep the noise down.

4 out of 5
Loved the location with an outstanding view and easy walking distance from restaurants etc. Lovely foreshore park across the road. very pleasant walking.

Posted by on 9 Nov. 2022

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Comment from Hotel Management

9 Nov. 2022 by GM

Thanks for your feedback. We hope to see you again.

5 out of 5
Great hotel in great location.

Posted by on 5 Nov. 2022

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Comment from Hotel Management

7 Nov. 2022 by GM

Thank you for your kind comments. We hope to see you again at Aquarius on the Beach

5 out of 5
The lady servicing the counter (sorry didn’t get her name) was extremely helpful. Rooms were clean, Only bad thing was that only one lift was operating due to the other being repaired.

Posted by on 31 Oct. 2022

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Comment from Hotel Management

1 Nov. 2022 by GM

Thanks for your kind comment. Sorry about the lift. Or lift maintenance company is waiting for the part from Brisbane.

4 out of 5
Great views from a private balcony

Posted by , from Cammeray on 26 Oct. 2022

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Comment from Hotel Management

26 Oct. 2022 by GM

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Great position, great views

Posted by on 25 Oct. 2022

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Comment from Hotel Management

26 Oct. 2022 by GM

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Liked location, no-fuss lobby process, pool access, taxi phone.

Posted by on 22 Oct. 2022

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Comment from Hotel Management

25 Oct. 2022 by GM

We are pleased to learn you enjoyed your stay.

About the Aquarius on the Beach

Location 75 The Strand, North Ward, QLD 4810

Property Features

Public spaces have free WiFi. A business center and a meeting room are available. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Aquarius on the Beach. Limited free parking is available on a first-come, first-served basis. This 4-star Townsville hotel is smoke free.

  • 130 guestrooms or units
  • 13 levels
  • Built in 1972
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Townsville Station (3.3 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Aquarius on the Beach offers 130 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Each accommodation is individually decorated. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. 40-inch LCD televisions come with digital channels.

  • In-room kitchenette
  • Private balcony
  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Free tea bags/instant coffee

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 8:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 8:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

WiFi is limited to 250 MB of data per guestroom, per day. Fees apply for additional usage.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Noise-free rooms not guaranteed
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay
  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 10 per stay (rates may vary)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aquarius on the Beach Hotel
  • Aquarius Beach Hotel Townsville
  • Aquarius Beach Townsville
  • Aquarius On The Beach Hotel Townsville
  • Aquarius Beach Hotel North Ward
  • Aquarius Beach North Ward
  • Aquarius on the Beach North Ward
  • Aquarius on the Beach Hotel North Ward

You should know

  • Pool access available from 6 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.