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4.3 out of 5

"Great size unit. Good choice of restaurants within easy walking distance. Was a great base for other activities. " More

By a verified traveller on Sat 31 Oct 2020

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Hotel Description

Park Regis Anchorage puts you in the heart of Townsville, steps from Maritime Museum of Townsville and within a 10-minute stroll of Perc Tucker Regional Gallery. Highlights at this hotel include 2 outdoor swimming pools, a restaurant, and a marina.

LCD TVs with cable channels are featured in all 31 individually decorated rooms, and you can enjoy free WiFi, iPod docks, and coffee/tea makers. Additionally, safes, hair dryers, and phones are available.

This smoke-free hotel offers free WiFi in public areas, concierge services, and barbecue grills. Added amenities include laundry facilities, a grocery/convenience store, and dry cleaning/laundry services. Each morning cooked-to-order breakfast is available. There's also the convenience of free self parking.

With a stay at this 4-star South Townsville hotel, you'll be 1.7 km (1 mi) from Magnetic Island Ferry Terminal.

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$98* Per night/room 23 May - 24 May

Two Bedroom Family Suite

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Superior Room, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Standard Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Park Regis Anchorage ratings based on 331 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Park Regis Anchorage

Everyone (164) Couples (65) Students (1) Family (101)
3 out of 5

Posted by on 23 Nov. 2020

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Comment from Hotel Management

30 Nov. 2020 by Kristie

Dear Traveler Thank you for taking the time to review Park Regis Anchorage. I am pleased to read you enjoyed your stay. I look to welcoming you back again at Park Regis Anchorage Stay Well, Kristie Stanbridge General Manager

4 out of 5
Great size unit. Good choice of restaurants within easy walking distance. Was a great base for other activities.

Posted by , from SE Queensland on 31 Oct. 2020

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Comment from Hotel Management

3 Nov. 2020 by Kristie

Dear Amanda Thank you for taking the time to review Park Regis Anchorage. I am pleased to read you enjoyed your stay & delighted that the everything met your expectations. I look to welcoming you back again at Park Regis Anchorage Stay Well, Kristie Stanbridge

4 out of 5
Nice and clean But dated. Restaurant downstairs not currently open for meals but plenty of options for dinner a short walk away. Staff really helpful.

Posted by , from Brisbane on 18 Oct. 2020

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Comment from Hotel Management

23 Oct. 2020 by Kristie

Dear Jon Thank you for taking the time to review Park Regis Anchorage. I am pleased to read you enjoyed your stay & delighted that most things met your expectations. I look to welcoming you back again at Park Regis Anchorage Stay Well, Kristie Stanbridge

4 out of 5
The position was convenient. The room had a damp smell to it so was a little unpleasant

Posted by on 9 Oct. 2020

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Comment from Hotel Management

16 Oct. 2020 by Kristie

Dear Traveler Thank you for taking the time to review Park Regis Anchorage. I am pleased to read you enjoyed your stay, I do apologise that the room had a damp smell. Thank you again. Stay Well, Kristie Stanbridge

5 out of 5
Very clean and friendly staff. Always stay here when in Townsville

Posted by on 30 Aug. 2020

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Comment from Hotel Management

1 Sep. 2020 by Kristie

Dear Traveler Thank you for taking the time to review Park Regis Anchorage. I am pleased to read you enjoyed your stay & delighted that everything met your expectations. I look to welcoming you back again at Park Regis Anchorage Stay Well, Kristie Stanbridge

4 out of 5
Room spacious , close to Palmer street bars and restaurants , about 15min walk to new cowboys stadium

Posted by on 7 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Lisa

Thank you for taking the time to review Park Regis Anchorage. We are pleased to read that our services met your expectations. We look forward to welcoming you back again.

3 out of 5
Daily supply of laundry and washing detergent was good. One bedroom air conditioner seemed to barely keep the room cool. Overhead fan controls were confusing, and basically ran at full pelt or not at all. Free internet was limited and slow for this generation. Pool was not what I’d expected from the website (sure if seen something like a lap pool)- it was more like a wading pool, but better than nothing!

Posted by on 17 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Kristie

Dear Anonymous, Thank you for reviewing Park Regis Anchorage and thank you for your feedback regarding the room and the complex, I will have our maintenance manager look into the aircon and the fan issue. Thank you again. Kristie Stanbridge General Manager

4 out of 5
This property is in quiet area but easy walking distance to restaurants. The apartment was large and clean and good value for money.

Posted by on 5 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by Kristie

Dear Anonymous, Thank you for reviewing Park Regis Anchorage, I am glad you enjoyed your stay, thank you again. Kristie Stanbridge General Manager

3 out of 5
The location was good and staff are helpful, I stayed in a two bedroom apartment that quite honestly needs some modernisation.

Posted by on 22 Dec. 2019

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Comment from Hotel Management

8 Jan. 2020 by Kristie

Dear Anonymous, Thank you for reviewing Park Regis Anchorage, I am glad you enjoyed your stay and found our staff helpful. Thank you again. Kristie Stanbridge General Manager

4 out of 5
Apartment suited our needs. Close to pool which is fairly private. With four adults in the room, we should have requested an extra key.

Posted by on 9 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Kristie

Dear Anonymous, Thank you for taking the time to review Park Regis Anchorage, I am glad you enjoyed your stay and the apartment suited your needs. Kristie Stanbridge General Manager

Property Features

There's a restaurant on site. Public spaces have free WiFi. Park Regis Anchorage offers its guests 2 outdoor swimming pools. Tour/ticket assistance, barbecue grills, and concierge services are also featured at Park Regis Anchorage. Limited free parking is available on a first-come, first-served basis. This 4-star Townsville hotel is smoke free.

  • 31 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1996
  • Dining venue
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Limited onsite parking

Transport

  • Airport: Townsville, QLD (TSV) (7.3 km / 4.5 mi)
  • Train station: Townsville Station (3.3 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Park Regis Anchorage offers 31 air-conditioned accommodations with iPod docking stations and safes. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Townsville hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Bathrooms are partially open
  • IPod dock
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Park Regis Anchorage has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 8:00 PM
  • Saturday - Saturday: 8:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Reception hours are 8 AM-4:30 PM on Sundays and 8 AM-4 PM on Public Holidays.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 8:00 PM
  • Saturday - Saturday: 8:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Ecolab (3rd party expert - Global).

  • Parking height restrictions apply
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 20.00 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Regis Anchorage
  • Park Regis Anchorage Hotel
  • Park Regis Anchorage Hotel South Townsville
  • Park Regis Anchorage South Townsville
  • Park Regis Anchorage Townsvil
  • Park Regis Anchorage Hotel
  • Park Regis Anchorage South Townsville
  • Park Regis Anchorage Hotel South Townsville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.