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Sea World Resort

4.5-star property
Sea World Drive Main Beach Gold Coast, Main Beach, QLD 1800 796 370
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4.1 out of 5
Very good!
See all 483 wotif Reviews

"Great place to stay. Friendly well trained staff. Room was comfortable and clean. I’ll come back again sometime. " More

By a verified traveller on Wed 11 May 2022

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Hotel Description

A luxury stay in Gold Coast awaits you at Sea World Resort. Within a 30-minute stroll, you'll find Philip Park and Marina Mirage Shopping Centre. Highlights at this family-friendly hotel include 4 restaurants, a free water park, and an outdoor swimming pool.

LCD TVs with cable channels are featured in all 399 rooms, and you can enjoy free WiFi, free wired Internet, and balconies or patios. Additionally, room service, coffee/tea makers, and in-room childcare are available.

A day of pampering can include massages and facials. The buffet restaurant, Shoreline Restaurant, is open for breakfast and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, kids' club, spa tub, and waterslide. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4.5-star Main Beach hotel include Sand Pumping Jetty and Doug Jennings Park.

Resort Double + Entry to 4 Theme Parks

Bed Count 2 Full Beds Maximum Occupancy 5 Max
AU$199* Per night/room 13 Jun. - 14 Jun.

Premium King View Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Resort Queen + Entry to 4 Theme Parks

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Resort Queen + Entry to Sea World

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Premium King View + Entry to Sea World

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Queen + Entry to Sea World

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Sea World Resort ratings based on 483 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sea World Resort

Everyone (161) Couples (55) Family (172)
5 out of 5
Great place to stay. Friendly well trained staff. Room was comfortable and clean. I’ll come back again sometime.

Posted by on 11 May 2022

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Comment from Hotel Management

11 May 2022 by Gabriel Gomes

Dear Matthew Thank you for taking the time to give us a 5 out of 5 rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

4 out of 5
Staff where vary good

Posted by on 7 May 2022

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Comment from Hotel Management

11 May 2022 by Gabriel Gomes

Dear Cheryl Thank you for taking the time to give us a 4 out of 5 rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

3 out of 5
The beds were very uncomfortable, the ceiling in the bathroom leaked onto the toilet seat and the bathroom floor. Our view was of a big ugly wire fence. We ordered room service and were told to leave the dirty dishes outside our room - but then couldn’t sleep because all we could hear was the wildlife eating the leftovers and clanking the dishes around. SeaWorld theme park was fun - but our room was terrible.

Posted by on 3 May 2022

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4 out of 5
Beautiful place to stay. Plenty to do all hours. I love foods available from plenty of restaurants/ cafes on the premises till late at night. The only things we didn’t like was our bathrooms Exhaust fan was non operational which made an extremely foggy bathroom and one staff members comment when we asked politely for some face washers was “Goodluck!” She then did find some and replace straight away lol. Obviously there’s an issue there the staff are frustrated about with the linen services. I can understand that but when you’re paying $1000 for two nights I expect things to be pretty spot on! Other than these small issues it was really beautiful, all the food was more than amazing and every staff member was delightful. The morning buffet breakfast was wonderful. It was great being able to walk right in SeaWorld.

Posted by on 3 May 2022

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2 out of 5
The room wasn’t the room we were charged for the restaurants are overpriced

Posted by on 26 Apr. 2022

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Comment from Hotel Management

29 Apr. 2022 by Gabriel Gomes

Dear Nikhil ear Justine Thank you for taking the time to give us feedback regarding your stay. We take all feedback and suggestions very seriously and this has been passed on to the relevant teams.

3 out of 5
Based on the class of the property the restaurants are over priced we went to the shoreline restaurant and for dinner it $99 per adult and the quality of food was below average

Posted by on 24 Apr. 2022

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Comment from Hotel Management

29 Apr. 2022 by Gabriel Gomes

Dear Nikhil Thank you for taking the time to give us feedback regarding your stay. I will pass your feedback onto the food and beverage teams. Thank you for staying with us.

5 out of 5
We really enjoyed our stay. We had no issues and it was a very positive experience. Staff were terrific.

Posted by on 19 Apr. 2022

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Comment from Hotel Management

29 Apr. 2022 by Gabriel Gomes

Dear Jaye Thank you for taking the time to give us a 5 out of 5 rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

4 out of 5
We had a great stay

Posted by on 16 Apr. 2022

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Comment from Hotel Management

29 Apr. 2022 by Gabriel Gomes

Dear Kumudu Thank you for taking the time to give us a 4 out of 5 rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

2 out of 5
Keeping the current Covid situation in mind the resort was lacking. Resort is very dated, inconsistent and lacking in the Resort feel.

Posted by on 15 Apr. 2022

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Comment from Hotel Management

29 Apr. 2022 by Gabriel Gomes

Dear Daniel Thank you for taking the time to give us feedback regarding your stay. We take all feedback and suggestions very seriously and this has been passed on to the relevant teams. Thank you for staying with us.

2 out of 5
Dining was limited. We ended up being cooped up in our room for dining. Good thing as parent of very young kids we took our devices as they didn't have any channels other than free to air! Room with no view unless you count smokers below which for an asthmatic meant that doors were always closed. Couldn't wait to get out of there next morning

Posted by on 11 Apr. 2022

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About the Sea World Resort

Location Sea World Drive Main Beach Gold Coast, Main Beach, QLD 4217

Property Features

Sea World Resort offers its guests a complimentary water park, a waterslide, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi. You'll find a business center on site. A spa tub, a fitness center, and a terrace are also featured at the luxury Sea World Resort. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Gold Coast hotel.

  • 399 guestrooms or units
  • 3 levels
  • 4 buildings
  • 4 dining venues
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sea World Resort offers 399 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies or patios. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Shoreline Restaurant - Overlooking the garden, this buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Hatsuhana Japanese - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Lobby Lounge Cafe - This café serves lunch and dinner. Guests can enjoy drinks at the bar.

Waterfall Cafe - Overlooking the pool, this café serves lunch only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in room types that include Sea World theme park access may collect their park tickets upon registration during check-in. Sea World is open 10 AM-5 PM daily (excluding Christmas day and ANZAC Day

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cribs (infant beds) are available for AUD 25.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 19 for adults and AUD 12 for children (approximately)
  • Crib (infant bed) fee: AUD 25.0 per day
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sea World Main Beach
  • Sea World Resort Main Beach
  • Sea World Resort
  • Nara Resort Sea World
  • Sea World Hotel Main Beach
  • Sea World Resort Gold Coast/Main Beach, Australia
  • Sea World Resort Hotel
  • Sea World Resort Main Beach
  • Sea World Resort Hotel Main Beach

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.