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4.0 out of 5

"Needs some money spent on the property to modernise it " More

By a verified traveller on Sun 25 Sep 2022

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Hotel Description

A luxury stay in Gold Coast awaits you at Sea World Resort. You'll be 1.7 km (1 mi) from Marina Mirage Shopping Centre and 5.3 km (3.3 mi) from Gold Coast Aquatic Centre. Highlights at this family-friendly hotel include 4 restaurants, 2 poolside bars, and a full-service spa.

A day of pampering can include massages and facials. The buffet restaurant, Shoreline Restaurant, is open for breakfast and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the free water park, outdoor swimming pool, gym, and kids' club. Additionally, you'll find free WiFi in public areas, a spa tub, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute drive of this 4.5-star Main Beach hotel include Harbour Town and Warner Bros. Movie World.

Resort Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max
AU$245* Per night/room 18 Oct. - 19 Oct.

Premium King View Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Resort Queen + Entry to 4 Theme Parks

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Resort Queen + Entry to Sea World

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Premium King View + Entry to Sea World

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Queen + Entry to Sea World

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Sea World Resort ratings based on 425 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sea World Resort

Everyone (139) Couples (48) Family (150)
3 out of 5
Needs some money spent on the property to modernise it

Posted by on 25 Sep. 2022

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4 out of 5
Excellent service and lots to do for a young family

Posted by on 20 Sep. 2022

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Comment from Hotel Management

21 Sep. 2022 by Gabriel Gomes

Dear KatherineThank you for taking the time to give us a 4 out of 5 rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

4 out of 5
Overall stay was good. Positives were the pools and waterpark, proximity to SeaWorld and buffet dinner. Negatives were room service/cleaning and noise from other family in interconnecting room at 10:30 at night.

Posted by on 18 Sep. 2022

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Comment from Hotel Management

21 Sep. 2022 by Gabriel Gomes

Dear JasonThank you for taking the time to provide us with your ratings. I can see from the scores that we have let you down in a few areas. This along with your feedback has also been passed on to the relevant teams.Thankyou for staying with us.

2 out of 5
I was very disappointed in this resort. The room and amenities was very old and outdated. The shower head was not working on our arrival so we had to call maintenance to fix it. Luckily that was reasonably quick. My husband and I stayed here for the night before, night of and the night after our wedding day. I advised reception of this and thought they may have made our stay a little special, but that was not the case. I did approach reception upon our return to the hotel on our wedding day and explained how disappointed I was in our stay and they did credit us a buffet breakfast which was nice. Overall it was expensive and not good value for money. The location was not conducive to going to any other restaurant. I will not be staying here ever again.

Posted by on 3 Sep. 2022

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5 out of 5
This resort is amazing! All the staff were so friendly and accomodating, we have had the best time, would highly recommend, perfect for families. Couldn’t fault anything about the resort, we loved it!

Posted by on 2 Sep. 2022

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Comment from Hotel Management

21 Sep. 2022 by Gabriel Gomes

Dear KristyThank you for taking the time to give us a 5 out of 5 rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

2 out of 5
V

Posted by on 27 Aug. 2022

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Comment from Hotel Management

21 Sep. 2022 by Gabriel Gomes

Dear LachlanThank you for taking the time to give us your rating. I can see from the scores that we have let you down in a few areas. This has also been passed on to the relevant teams. Thankyou for staying with us.

4 out of 5
Many of the rides were shut.

Posted by on 21 Aug. 2022

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4 out of 5
The family loved that we could go everyday to see the marine animals with a short walk. We enjoyed the options to dine. It was a shame that pool was under renovation and that many of the sea world attractions were closed on our visit.

Posted by on 16 Aug. 2022

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Comment from Hotel Management

21 Sep. 2022 by Gabriel Gomes

Dear DanielThank you for taking the time to give us a 4 out of 5 rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

4 out of 5
Generally nice Getting a bit dated. Wings resembled prison blocks

Posted by on 24 Jul. 2022

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Comment from Hotel Management

30 Jul. 2022 by Gabriel Gomes

Dear Walter Thank you for taking the time to give us a 4 out of 5 rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

5 out of 5
We had a wonderful stay with our grandkids. We loved the easy access to SeaWorld and the swimming pool. The layout of the resort is excellent.

Posted by on 28 Jun. 2022

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Comment from Hotel Management

29 Jun. 2022 by Gabriel Gomes

Dear Phil Thank you for taking the time to give us a 5 out of 5 rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future

Property Features

Sea World Resort offers its guests a full-service spa, a complimentary water park, and a waterslide. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi. You'll find a business center on site. An outdoor pool, a spa tub, and a fitness center are also featured at the luxury Sea World Resort. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Gold Coast hotel.

  • 403 guestrooms or units
  • 3 levels
  • 4 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 2 coffee shops
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sea World Resort offers 403 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies or patios. LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Shoreline Restaurant - Overlooking the garden, this buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Hatsuhana Japanese - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Lobby Lounge Cafe - This café serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Waterfall Cafe - Overlooking the pool, this café serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Melrose Italian - Onsite family restaurant. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in room types that include Sea World theme park access may collect their park tickets upon registration during check-in. Sea World is open 10 AM-5 PM daily (excluding Christmas day and ANZAC Day

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cribs (infant beds) are available for AUD 25.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 28 for adults and AUD 12 for children (approximately)
  • Crib (infant bed) fee: AUD 25.0 per day
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sea World Main Beach
  • Sea World Resort Main Beach
  • Sea World Resort
  • Nara Resort Sea World
  • Sea World Hotel Main Beach
  • Sea World Resort Gold Coast/Main Beach, Australia
  • Sea World Resort Hotel
  • Sea World Resort Main Beach
  • Sea World Resort Hotel Main Beach

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.