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4.3 out of 5

"Great position and spacious but a bit tired and needs modernisation. " More

By a verified traveller on Sun 18 Feb 2024

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Hotel Description

A family-friendly stay in Gold Coast awaits you at Southern Cross Beachfront Holiday Apartments. You'll be 1.3 km (0.8 mi) from Burleigh Head National Park and 2.6 km (1.6 mi) from Burleigh Golf Club. Highlights at this beachfront property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features a flat-screen TV with satellite channels, along with free WiFi, a balcony, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a hair dryer, and an iron/ironing board are also available. Housekeeping is not available.

Spend the day at the beach where you'll find sun loungers, and enjoy the onsite gym and outdoor tennis court. Other amenities include free WiFi in public areas, a spa tub, and a sauna. There's also the convenience of free self parking.

With a stay at this 4-star Burleigh Heads property, you'll be 7 km (4.4 mi) from Bond University.

Superior Apartment, 2 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 2 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

2 Bedroom Standard Apartment with Aircon & Ocean Views

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

2 Bedroom Superior Apartment with Aircon & Ocean Views

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Southern Cross Beachfront Holiday Apartments ratings based on 168 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Southern Cross Beachfront Holiday Apartments

Everyone (78) Couples (19) Family (67) Other (1)
1 out of 5
Luxury in the 70s maybe the 80s - have stayed in better hostels half the price, similar views. The place is pretty grubby, lots of scuffs and dings, sandy leather couches. Luxury included the view only, needed more toilet paper? 50c at the lobby. Bathrooms are old, so old, so dated. No air con - the place isn’t air conned throughout so it’s just sticky business Less than average place

Posted by on 1 Mar. 2024

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4 out of 5
Great position and spacious but a bit tired and needs modernisation.

Posted by on 18 Feb. 2024

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5 out of 5
Perfect views

Posted by on 2 Dec. 2023

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5 out of 5
Very nice and comfortable accommodation Peter was very welcoming and helpful during our stay. Great location Easy parking Highly recommend

Posted by on 24 Nov. 2023

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5 out of 5
Old property but good condition apart from the shower heads that need replacing. Overall great place

Posted by on 1 Oct. 2023

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Comment from Hotel Management

28 Oct. 2023 by Heszy

Dear Jessica, we will replace shower heads when the guest complains and sorry we did not do that for you

2 out of 5
No dishwasher. Unit had stale musty smell. Blankets were not folded properly in cupboard (which meant they had not been cleaned. Very basic accommodation. Would not want to stay in this unit again.

Posted by on 25 Sep. 2023

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Comment from Hotel Management

29 Oct. 2023 by Heszy

Dear Kellie, appreciate your feedback as we continually try to improve our housekeeping. We have terminated cleaners when we find they are not completing their designated tasks to an acceptable standard.

5 out of 5
Peter got me in at 20 minutes notice after my flight got canned, for one night only. Many thanks, to get me out of bund. Thanks!

Posted by on 21 Aug. 2023

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5 out of 5

Posted by on 31 May 2023

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Comment from Hotel Management

1 Jun. 2023 by Peter

Thanks Tania it is appreciated

5 out of 5
Cleanliness is second to none and very well maintained. Always felt safe and staff was very accommodating. We really enjoyed our 2 weeks there. Will stay again. Thanks again.

Posted by on 9 May 2023

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Comment from Hotel Management

10 May 2023 by Peter

Thanks for your positive review. We do try to make our units as presentable as can be.

4 out of 5
Friendly staff, helpful, nice amenities

Posted by on 26 Mar. 2023

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Comment from Hotel Management

10 May 2023 by Peter

Thanks Cassie

About the Southern Cross Beachfront Holiday Apartments

Location 114 - 124 The Esplanade, Burleigh Heads, QLD 4220

Property Features

As a guest of Southern Cross Beachfront Holiday Apartments, you'll find an outdoor pool, an outdoor tennis court, a spa tub, and a sauna. A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the family-friendly Southern Cross Beachfront Holiday Apartments. Free self parking is available. This 4-star Gold Coast apartment is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 16 levels
  • Built in 1982
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Dry cleaning
  • Self-service laundry
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • Computer for guest use
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Varsity Lakes Station (7 km / 4.3 mi)
  • Parking: Free self parking

Room Amenities

Southern Cross Beachfront Holiday Apartments offers 62 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers. This Gold Coast apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Flat-screen television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Iron and ironing board
  • Sound-insulated rooms
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 4:30 PM
  • Saturday - Saturday: 8:30 AM - 12:30 PM
The front desk hours vary at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving outside of regular reception hours must contact property.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 4:30 PM
  • Saturday - Saturday: 8:30 AM - 12:30 PM
The hours at this property's front desk vary. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Cribs (infant beds) are available for AUD 35.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per accommodation, per stay
  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 60.00 (subject to availability)
  • Crib (infant bed) fee: AUD 35.0 per stay
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 1.54 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Southern Cross Apartments
  • Southern Cross Apartments Burleigh Heads
  • Southern Cross Burleigh Heads
  • Southern Cross Apartments Burleigh Heads, Gold Coast
  • Southern Cross Beachfront Holiday Apartments Apartment
  • Southern Cross Beachfront Holiday Apartments Burleigh Heads
  • Southern Cross Beachfront Holiday Apartments
  • Southern Cross Beachfront Holiday Apartments Apartment
  • Southern Cross Beachfront Holiday Apartments Burleigh Heads

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.