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3.8 out of 5

"Position is perfect. Close to everything you need snd want on a holiday. Facilities were great. Highly recommended. " More

By a verified traveller on Sat 17 Apr 2021

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Hotel Description

A luxury stay in the heart of Gold Coast awaits you at Soul Surfers Paradise - GCLR. Within just a 10-minute stroll, you'll find Surfers Paradise Beach and SkyPoint Observation Deck. Highlights at this hotel include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

All 288 individually decorated rooms feature flat-screen TVs with digital channels, and you can enjoy washers/dryers, 2 bathrooms, and balconies. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Additionally, living rooms, dining areas, and separate bathtubs and showers are available. Housekeeping is available on request.

Enjoy the fitness center, spa tub, sauna, and kids' swimming pool. Additionally, you'll find a terrace, a garden, and barbecue grills. There's also the convenience of free self parking.

With a stay at this 4.5-star Surfers Paradise hotel, you'll be 3.4 km (2.1 mi) from Gold Coast Convention and Exhibition Centre and 4.1 km (2.5 mi) from The Star Gold Coast.

Large 2-Bedroom Apartment + Study (Level 58)

Bed Count 2 King Beds Maximum Occupancy 7 Max
AU$360* Per night/room 24 May - 25 May

3-Bedroom Ocean View

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

3-Bedroom Ocean View (Level 40+)

Bed Count 2 King Beds Maximum Occupancy 7 Max

2-Bedroom Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

2-Bedroom Ocean View (Level 50+)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Soul Surfers Paradise - GCLR ratings based on 29 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Soul Surfers Paradise - GCLR

Everyone (11) Couples (3) Family (15)
4 out of 5
Position is perfect. Close to everything you need snd want on a holiday. Facilities were great. Highly recommended.

Posted by on 17 Apr. 2021

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Comment from Hotel Management

21 Apr. 2021 by GCLR Team

Thank-you for your wonderful review, we are pleased you enjoyed your stay and the central location of this apartment!

4 out of 5
Great location, quick and easy key collection

Posted by on 13 Apr. 2021

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Comment from Hotel Management

14 Apr. 2021 by GCLR Team

Thanks for taking time to leave us a review. We're glad to hear that you enjoyed your stay and we hope to see you again soon!

2 out of 5
Views. Close to shops and restaurants.,2 minutes walking distance to beach, nice walkway on the beach

Posted by on 8 Mar. 2021

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Comment from Hotel Management

9 Mar. 2021 by GCLR Team

Thank-you for your feedback. Feel free to reach out to us directly with infomation regarding your low score, as it is quite confliciting to your positive comments and we would love to know what areas we fell down in so we can improve for our future guests

4 out of 5
The location is unbeatable. The 3 bedroom seaview apartment was huge. Well equipped and for a family of 6 just what we needed. Amazing restaurants within seconds of exiting the building.

Posted by on 21 Jan. 2021

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Comment from Hotel Management

21 Jan. 2021 by GCLR Team.

Thank-you for your wonderful review Terry! We are pleased you and your family enjoyed your stay in this unit, we hope to welcome you back in the future.

4 out of 5
View from hotel was excellent and proximity to the beach was really good

Posted by on 18 Aug. 2020

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Comment from Hotel Management

20 Aug. 2020 by GCLR Team

Thanks for taking time to leave us a review. We're so glad that you enjoyed the wonderful ocean views from this beachfront property. We hope to see you again soon.

2 out of 5
We were disappointed that the second bedroom door couldn't close and no one came to fix it. The couch had alot of wear & tare, and was not comfortable to sit on. However, the apartment was very clean and the appliances and dishes were good quality. No communication or response from the office over the entire weekend.

Posted by , from Brisbane on 28 Feb. 2020

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Comment from Hotel Management

2 Mar. 2020 by GCLR Team

Hi Yas, Thank you for taking the time to review your stay with us. I apologise we did not meet your expectations, this certainly is not to our standard and your feedback will be shared throughout the team. So that improvements can be made. We hope to welcome you again in the future.

5 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by GCLR Team

Thank you for taking the time to leave this 5 out of 5 review on your stay with us! We hope to have you stay with us again.

5 out of 5
Great views of the ocean. Clean property with great amenities. Just as good as the Hilton but better views.

Posted by on 1 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by GCLR Team

Thank you so much for taking the time to leave a review on your recent stay. We are so pleased to read you enjoyed stay with us and were able to take in those stunning views at this property! We hope to welcome you again.

4 out of 5

Posted by on 12 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by - GCLR Team

Thanks for your review, we are glad you enjoyed your recent stay with us.

1 out of 5
I got bitten by zillions on bed bugs in room 3002. Horrific for s place of this standard

Posted by on 29 Dec. 2019

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Comment from Hotel Management

16 Jan. 2020 by GCLR Team

Hi Darren, Thank-you for contacting us after your stay to advise of your bites/welts. We take bed bugs very seriously and had a pest control company attend at their earliest convenience. You'll be glad to know that they confirmed there was no bed bugs present in this apartment. We're glad that you had a "fantastic stay" as you mentioned in your direct email to us, and we hope that you will consider staying with us again in the future.

About the Soul Surfers Paradise - GCLR

Location 8 The Esplanade, Surfers Paradise, QLD 4217

Property Features

There's a restaurant on site. Soul Surfers Paradise - GCLR offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. A children's pool, a fitness center, and a terrace are also featured at the luxury Soul Surfers Paradise - GCLR. Free self parking is available. This 4.5-star Gold Coast hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 77 levels
  • Built in 2012
  • Dining venue
  • Express check-out
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Number of living rooms
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Soul Surfers Paradise - GCLR offers 288 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers. Flat-screen televisions come with digital channels. Housekeeping is provided on request.

  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Separate shower and tub
  • Housekeeping (on request)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

Soul Surfers Paradise - GCLR has a restaurant on site.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

There is no front desk at this property. The check-in location differs from the property location. To check in, go to 15 Albert Avenue, Broadbeach If you arrive at the property after hours, you'll need to check in at an alternate location: 15 Albert Avenue, BroadbeachTo make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.For more details, please contact the property using the information on the booking confirmation.

Guests will receive an email from the property after booking with mandatory online check-in information. Guests must submit valid identification and damage deposit payment via secure link by 4 PM on the check-in date

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to 15 Albert Avenue, Broadbeach
Guests arriving after hours will need to go to the following location to check in: 15 Albert Avenue, Broadbeach
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

  • No cots (infant beds) available
  • No lifts
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Private entrance

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Soul Surfers Paradise GCLR Apartment
  • Soul GCLR Apartment
  • Soul Surfers Paradise GCLR
  • Soul GCLR
  • Soul Surfers Paradise Gclr
  • Soul Surfers Paradise - GCLR Hotel
  • Soul Surfers Paradise - GCLR Surfers Paradise
  • Soul Surfers Paradise - GCLR Hotel Surfers Paradise
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.