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3.9 out of 5

"The view is amazing. The apartment is awesome. " More

By a verified traveller on Mon 29 Jan 2024

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Hotel Description

A luxury stay in the heart of Gold Coast awaits you at Soul Surfers Paradise - GCLR. Within just a 10-minute stroll, you'll find Surfers Paradise Beach and SkyPoint Observation Deck. Highlights at this hotel include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

Enjoy the gym, spa tub, sauna, and kids' swimming pool. Additionally, you'll find a terrace, a garden, and barbecue grills. There's also the convenience of self parking.

With a stay at this 4.5-star Surfers Paradise hotel, you'll be 3.4 km (2.1 mi) from Gold Coast Convention and Exhibition Centre and 3.8 km (2.4 mi) from The Star Gold Coast.

2-Bedroom Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$500* Per night/room 27 Mar. - 28 Mar.

3-Bedroom Ocean View

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

3-Bedroom Ocean View (Level 40+)

Bed Count 2 King Beds Maximum Occupancy 7 Max

2-Bedroom Ocean View (Level 40+)

Bed Count 1 King Bed Maximum Occupancy 5 Max

4-Bedroom Sub-Penthouse with Ocean Views

Bed Count 2 King Beds Maximum Occupancy 8 Max

Soul Surfers Paradise - GCLR ratings based on 39 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Soul Surfers Paradise - GCLR

Everyone (15) Couples (3) Family (21)
5 out of 5
The view is amazing. The apartment is awesome.

Posted by on 29 Jan. 2024

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5 out of 5
Everything was excellent. There are a few very minor issues I have not tabled. I did not appreciate the cleaning staff turning up before 10am and hovering outside our room.

Posted by on 8 Oct. 2023

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3 out of 5

Posted by on 17 Apr. 2022

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5 out of 5
Really enjoyed the ocean view from the balcony . Staffs were nice friendly . I had nothing bed experienced on my night i stayed,

Posted by on 21 Mar. 2022

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Comment from Hotel Management

31 Oct. 2022 by GCLR

Hi Qorban,Thank you for the awesome review and for taking the time to provide us with your feedback. We thrive on providing a great guest experience and we are so pleased that your experience met your expectations. We look forward to hearing from you when you're ready to book your next Gold Coast holiday.Kind regardsGold Coast Luxury Resorts

4 out of 5
Peppers soul is all about location. Being a short stroll from Cavill Ave (the main strip) made it alot easier for us. Seeing as we booked with GCLR and not the hotel directly, I found the hotel staff to not be helpful. Overall it was a good experience.

Posted by on 24 Jan. 2022

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Comment from Hotel Management

17 Feb. 2022 by Gold Coast Luxury Resorts

Hi Ahmad. We appreciate you taking the time to provide us with feedback from your recent stay and for your 4 out of 5 rating! We are pleased to hear that you enjoyed your stay and the location. We look forward to accommodating you on your next visit to the Gold Coast. Kind regards Gold Coast Luxury Resorts

4 out of 5
Great view. Well appointed. Nice king bed. Entry door wind whistle is very annoying if you have balcony doors open. Main couch bit ratty and due for an upgrade.

Posted by on 6 Dec. 2021

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Comment from Hotel Management

6 Dec. 2021 by GCLR

Hi Jim! Thank you for taking the time to leave us your feedback. So glad to hear you were happy with the views! We are very lucky to be situated where we are with such spectacular views. We will definitely take a look at the couch- thank you for making note of this. We hope to see you again soon! Kind regards, Team GCLR

5 out of 5
View and facilities especially pools and bbq

Posted by on 18 Nov. 2021

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Comment from Hotel Management

24 Nov. 2021 by GCLR

Hi Graham! Thank you so much for taking the time to leave us such a positive review! We are glad you enjoyed your stay, and we hope to welcome you back again in future! Kind regards, Gold Coast Luxury Resorts

5 out of 5

Posted by on 28 Jul. 2021

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4 out of 5

Posted by on 14 Jul. 2021

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Comment from Hotel Management

27 Jul. 2021 by GCLR Team

Hi Anonymous, Thank you for your review of your recent stay with Gold Coast Luxury Resorts! We hope to welcome you back in future!

1 out of 5
We were not able to travel due to the lockdowns with COVID. Disappointingly wotif and Soul Apartments were not able to reschedule our trip, nor give us credit or provided a refund.

Posted by on 13 Jul. 2021

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Comment from Hotel Management

13 Jul. 2021 by GCLR Team.

Hello, Thank you for your review in regards to your recent experience. We're sorry that you were unable to make your trip due to COVID, it's definitely had a massive impact on both us and our guests. When making your booking there would have been terms and conditions regarding the cancellation policy on both the site and confirmation emails. Gold Coast Luxury Resorts prides itself on customer service and we're sorry that we were unable to assist more than what we did. If you wish to discuss this matter further please do not hesitate to reach out to us directly.

About the Soul Surfers Paradise - GCLR

Location 8 The Esplanade, Surfers Paradise, QLD 4217

Property Features

There's a restaurant on site. Soul Surfers Paradise - GCLR offers its guests a children's pool, an indoor pool, an outdoor pool, and a spa tub. A fitness center, a sauna, and a terrace are also featured at the luxury Soul Surfers Paradise - GCLR. For a fee, parking is available. This 4.5-star Gold Coast hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 77 levels
  • Built in 2012
  • Express check-out
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Separate living room
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Parking

Self parking (surcharge)

Transport

  • Metro station: Cypress Avenue Station (0.7 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Soul Surfers Paradise - GCLR offers 288 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers. Flat-screen televisions come with digital channels. Housekeeping is provided on request.

  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Private balcony
  • Dining room
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Separate shower and tub
  • Housekeeping (on request)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

Soul Surfers Paradise - GCLR has a restaurant on site.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Shop 17 / 24 Queensland Ave, Broadbeach QLD 4218]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Guests will receive an email from the property after booking with mandatory online check-in information. Guests must submit valid identification and damage deposit payment via secure link by 4 PM on the check-in date

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Shop 17 / 24 Queensland Ave, Broadbeach QLD 4218
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 48 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. Onsite parties or group events are strictly prohibited.

  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Private entrance
  • Social distancing measures are in place
  • Guests must register online prior to arrival
  • Guests must provide a copy of their government-issued photo I.D. in advance

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 10 per night (in/out privileges)
  • Housekeeping is available for an additional fee and varies based on unit size
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Soul Surfers Paradise GCLR Apartment
  • Soul GCLR Apartment
  • Soul Surfers Paradise GCLR
  • Soul GCLR
  • Soul Surfers Paradise Gclr
  • Soul Surfers Paradise - GCLR Hotel
  • Soul Surfers Paradise - GCLR Surfers Paradise
  • Soul Surfers Paradise - GCLR Hotel Surfers Paradise
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.