4.5 out of 5

"Really surprised how spacious the apartment was and the quality for the room rate was excellent. Good central location to everything in Broadbeach " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

A luxury stay in Broadbeach awaits you at Mantra Broadbeach on the Park. Within a 5-minute stroll you'll find Broadbeach Mall and Pacific Fair Shopping Centre within a 15-minute walk. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Enjoy the fitness centre and spa tub. A meeting room and a business centre are among the business amenities offered. Additionally, you'll find WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

With a stay at this 4.5-star Broadbeach aparthotel, you'll be 1.6 km (1 mi) from Surfers Paradise Beach and 3.4 km (2.1 mi) from Cavill Avenue.

1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$303 per night

2 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

3 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Mantra Broadbeach on the Park ratings based on 443 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Broadbeach on the Park

Everyone (192) Business (1) Couples (147) Family (103)
5 out of 5
This property is ageing, but good value for money, and great location

Posted by , from Elanora on 29 Oct 2018

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Comment from Hotel Management

29 Oct 2018 by Todd H

Dear Sharon, Thank you for your recent stay with us here at Mantra Broadbeach on the Park. It is great to see that enjoyed our location and found value in the product. We are continually working with our owners to improve our apartments. Hopefully we can welcome you back again in the future and provide a more modern option. Kind regards Todd Heal General Manager

5 out of 5
came to mantra on our honeymoon, had only booked a 1 bedroom and got upgraded to a 2 bedroom. place was fantastic. very central to eveything. the staff were great. will definitely be back again

Posted by , from canberra on 28 Oct 2018

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Comment from Hotel Management

28 Oct 2018 by Todd H

Thank you for your recent stay with us here at Mantra Broadbeach on the Park and Congratulations!! It is great to see that you will be back again. We look forward to seeing you then.

4 out of 5
Close to shops and a multitude of eateries to suit any taste. Comfortable and very clean room. Easy secured car parking. Thoroughly enjoyed the stay.

Posted by , from Ipswich on 3 Oct 2018

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Comment from Hotel Management

3 Oct 2018 by Todd H

Dear Chunk, Thank you for your recent stay with us here at Mantra Broadbeach on the Park. It is great to see that you had such an enjoyable visit. Hopefully we will be able to welcome you back again soon.

4 out of 5

Local Getaway

Pros: Walking distance to everything you needed
Really surprised how spacious the apartment was and the quality for the room rate was excellent. Good central location to everything in Broadbeach

Posted by , from Varsity Lakes on 4 Sep 2018

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Comment from Hotel Management

5 Sep 2018 by Todd H

Dear David, Thank you for your recent stay with us here at Mantra Broadbeach on the Park. It is really pleasing to see that you enjoyed your visit. Hopefully we can welcome you back again soon. Kind regards Todd Heal General Manager

4 out of 5

Great Location and Ammenities

Pros: Location
Cons: Reception hours, cleanliness of rooms.
Great location!! 5 minute walk to Light Rail Station, 5 minute walk to Broadbeach Mall and beach, 10 minute walk to Pac Fair. Unfortunately our first night was very windy and the front door seal was not the greatest, resulting in a very loud "whistle" coming through the apartment all night. While the apartment was for the most part clean and very tidy, the bathroom, in particular the shower, were not to a very high standard. Be mindful of check in times also! We were advised that front reception would be closed from 7pm (On a friday night!?!?) so we ensured to leave work early to arrive in time, which we did at 6:45pm only to find the reception had already shut and we had to use the intercom to contact the After Hours Service to gain access to the building, and then the safe to get the keys to our room. Not a big issue, but we felt the reception closing early on their busiest night of the week with multiple guests yet to check in was a poor effort.

Posted by on 2 Sep 2018

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Comment from Hotel Management

5 Sep 2018 by Todd H

Dear Guest, Thank you for your recent stay with us here at Mantra Broadbeach on the Park and for taking the time to provide feedback regarding your experiences whilst here. It is great to see that you enjoyed our location and amenities though it is disappointing to see that our opening hours did not suit your travel requirements. Please accept our apologies in particular for reception being closed prior to 7pm. This is out of the ordinary and has been addressed with the team. Please also accept our apologies for the cleanliness issues you encountered. This is below our usual high standard and I have raised this with the housekeeping team. I do hope we can welcome you back again on your next visit to Broadbeach for what I am certain will be a hassle free experience. Kind regards Todd Heal General Manager

5 out of 5

Great place to stay

Pros: Reception staff very pleasant and helpful. Secured parking under the building. Close to everything. Comfortable bed and spacious unit. Very secure.
Cons: Nothing I could think of.
Location: Great location with many restaurants and eateries close by. Nice bars and entertainment close by.
We had a lovely apartment with a balcony which overlooked the park and the main street of Broadbeach. Great restaurants and bars in the complex and nearby. 5mins walk to the beach. We were in Broadbeach for the Groundwater Country Music Festival and was perfect position. Close to all the stages.

Posted by , from Port Macquarie on 4 Aug 2018

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Comment from Hotel Management

5 Aug 2018 by Todd H

Dear Rita, Thank you for your recent stay with us here at Mantra Broadbeach on the Park. It is fantastic to see that you enjoyed your visit over the Country Music Festival weekend. I do hope we can welcome you back again soon. Kind regards Todd Heal General Manager

3 out of 5

Mantra Broadbeach On The Park

Pros: Proximity to facilities
I would recommend this hotel for it's proximity to convention centre however it is a little tired and dated re the rooms and the queen bed was terrible and I had poor sleep for 3 days.

Posted by on 3 Aug 2018

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Comment from Hotel Management

5 Aug 2018 by Todd H

Dear Guest, Thank you for your reveiw. Though it is pleasing to see our location was convenient for your needs, it is disappointing to see that the apartment and in particular the bedding has negatively affected your enjoyment of the property. We are currently reviewing bedding in all apartments with the goal of updating any mattresses that are required. Many apartments have new or near new bedding though it appears the apartment we provided on this occassion may need updating. I do hope we can welcome you back in the future and can provide a more comfortable experience. Kind regards Todd Heal General Manager

3 out of 5
Fire drill because of oversight in kitchen in first hour was very scary for 86 year old mother/Nana, dishwasher very dirty with broken glass in the bottom, shower in bathtub for main bathroom, hair left in bath outlet, no baking utensil for long stays, poorly, renovated old apartment/hoter building.

Posted by on 19 Jun 2018

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Comment from Hotel Management

25 Jun 2018 by Todd H

Dear Anonymous, Thank you for your recent stay with us here at Mantra Broadbeach on the Park. We appreciate your feedback. Unfortunately on rare occassions the restaurants in the property can cause disruptions. I hope the fire alarm did not put you out too much. Please accept our apologies regarding the cleanliness issues you have noted. This is not up to our usual high standards. I've shared your comments with the team so that we can improve moving forward. Kind regards Todd Heal General Manager

2 out of 5

Apartment well located but tired

Pros: Location
Apartment 1901 has outdated and tired furnishings and lumpy beds. Needs a total revamp. Have never seen air conditioning controls located in a locked plastic box with a small hole to poke your finger in to turn on. Unable to adjust temperature.

Posted by on 30 Apr 2018

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Comment from Hotel Management

25 Oct 2018 by Todd H

Thank you for your feedback. Your comments have been shared with the apartment owner for their considderation. Kind regards Mantra Broadbeach on the Park

3 out of 5

Average

Very old and worn. Beds uncomfortable lounge uncomfortable no foxtel Great location though

Posted by on 15 Feb 2018

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Comment from Hotel Management

30 Mar 2018 by Todd Heal

Thank you for your feedback, Please accept our apologies for any discomfort caused by the beds. Different apartments are furnished in different ways and I can confirm this is not a reflection of all of our apartments. We have 8 foxtel channels available for our guests. Again please accept our apologies if for any reason these were not showing on your television. Hopefully we can welcome you back in the future for what I am sure will be a more enjoyable experience. Kind regards Todd Heal General Manager

About the Mantra Broadbeach on the Park

Location 2685 Gold Coast Highway, Broadbeach, QLD 4218

Property Features

Mantra Broadbeach on the Park offers its guests an outdoor pool, a spa tub, and a fitness centre. Public spaces have WiFi for a fee. Business amenities include a business centre and a meeting room. Tour or ticket assistance, a BBQ, and a garden are also featured at the luxury Mantra Broadbeach on the Park. Free self parking is available.

  • 56 guestrooms or units
  • 19 levels
  • Built in 2004
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Lift

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Kitchen
  • Laundry facilities
  • In-room childcare (surcharge)
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (18.7 km / 11.6 mi)
  • Parking: Free self parking

Room Amenities

Mantra Broadbeach on the Park offers 56 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies. This accommodation offers separate sitting areas. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a jetted bath, complimentary toiletries and a hairdryer. In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with cable channels. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a weekly basis and in-room massages can be requested.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Sitting area
  • Jetted tub
  • Flat-screen television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open daily from 2 PM until 7 PM

There is an intercom outside reception (with instructions.) Dial 8, the night service will verify details and give the code to the night safe.

The front desk at this property is open daily from 2 PM - 7 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 25.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 25 per day (rates may vary)
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Broadbeach Park Aparthotel
  • Mantra Broadbeach Park
  • Mantra Broadbeach On The Park Hotel Broadbeach
  • Mantra Broadbeach On The Park Gold Coast
  • Mantra Broadbeach On The Park Gold Coast