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4.4 out of 5

"Nice facilities, good views and rooms very clean. Covid cleaning not present, and lack of general diligence around Covid checking. Lack of sanitising ... " More

By a verified traveller on Fri 02 Jul 2021

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Hotel Description

At ULTIQA Beach Haven At Broadbeach, you'll be 0.4 km (0.3 mi) from Kurrawa Beach. Highlights at this beach property include 2 outdoor swimming pools, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features a TV with cable channels, along with free WiFi, a balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A dining area, a ceiling fan, and a hair dryer are also available.

Enjoy access to 2 outdoor tennis courts along with an indoor swimming pool and a spa tub. Added amenities include free WiFi in public areas, a steam room, and a kids' swimming pool. There's also the convenience of free self parking.

Places within a 5-minute walk of this 4-star Broadbeach property include The Oasis and Pratten Park.

Premium 2 Bedroom Ocean View Apartment

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Pool View 2 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard 2 Bedroom Ocean View Apartment

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Superior 2 Bedroom Ocean View Apartment

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Sub Penthouse 3 Bedroom Ocean View Apartment

Bed Count 1 King Bed Maximum Occupancy 8 Max

Family 3 Bedroom Ocean View Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

ULTIQA Beach Haven At Broadbeach ratings based on 259 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ULTIQA Beach Haven At Broadbeach

Everyone (125) Couples (25) Family (103)
4 out of 5
Nice facilities, good views and rooms very clean. Covid cleaning not present, and lack of general diligence around Covid checking. Lack of sanitising stations also. Ideally could have towels for pool in the room and extra hand towels. Ultiqa required us to upload drivers license and credit card details even though property already fully paid for. Not necessary and created stress for us given the prevalence of data leaks.

Posted by on 2 Jul. 2021

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Comment from Hotel Management

5 Jul. 2021 by Ultiqa

Hi Anonymous Thank you for your feedback, however I realise you may not have noted the hand sanitising stations in the basement at the lifts and on the foyer on leading to the lifts. Covid checking is the verification you and all guests provide on our Canary pre check-in service. All guests must sign in using the QR Code available within Reception and basement car park. I understand this is a time of genuine concern for all our guests and please be assured all duty of care is taken. Our guests are free to ask for additional or replacement towels as required. Thanking you for your feedback at this time. Kind Regards Pam (Resort Manager)

4 out of 5
Great views , tennis BBQ and pool were great . Rooms were large 4 star overall I’d say

Posted by on 29 Jun. 2021

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Comment from Hotel Management

5 Jul. 2021 by Ultiqa

Hi Anonymous, Your feedback is appreciated and pleased you enjoyed your time at Ultiqa Beach Haven. Kind Regards (Pam) Resort Manager

4 out of 5
The room was beautiful, but I was a bit disappointed with the room view. I had expected paying for the top room, that it would have full easterly frontal access. Aside of that, I loved the stay - close to the beach, and many restaurants and cafes around the area.

Posted by on 12 Jun. 2021

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Comment from Hotel Management

23 Jun. 2021 by Ultiqa

Hi Anonymous, Thank you for choosing to stay at Ultiqa Beach Haven and taking the time to provide feedback. Much appreciated. Kind Regards Pam (Resort Manager)

5 out of 5
We were originally given an old room that needed renovating and the building was currently being renovated. I asked to change rooms and they were very accommodating! Changed our room to a better one with a beautiful view. Pam went out of her way to make sure we had a beautiful stay with them. I would recommend checking with them before booking atm due to renovations but we enjoyed our stay and was excellent location, walking distance to shops, food etc.

Posted by on 23 Apr. 2021

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Comment from Hotel Management

27 Apr. 2021 by Ultiqa

Hi Anonymous, I was very pleased you enjoyed your stay with us and so happy I was able to assist with your enjoyable holiday. Come back again and see us soon. Kind Regards Pam (Resort Manager)

5 out of 5
The lady at the front desk was the nicest reception lady we have ever met. My family kept commenting about how friendly she was. The location was great for walking to restaurants and the convention centre which was attended whilst there. Pacific fair was about a 10 min walk as well. Definitely would stay here again.

Posted by on 22 Apr. 2021

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Comment from Hotel Management

27 Apr. 2021 by Ultiqa

Hi Anonymous, Thank you for your delightful comments, our staff will be so appreciative. We look forward to you visiting us again soon. Kind Regards Pam (Resort Manager)

5 out of 5
Staff were very friendly, our room was beautiful, and the hotel ammenities were very entertaining for the kids. Will definitely stay again!

Posted by on 21 Apr. 2021

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Comment from Hotel Management

22 Apr. 2021 by Ultiqa

Hi Anonymous Your 5/5 rating on your recent stay with us is much appreciated. Pleased your kids enjoyed our amenities and we look forward to welcoming you back again. Kind Regards Pam (Resort Manager)

5 out of 5
Would come back and stay in a heartbeat! Close to absolutely everything you need.

Posted by on 16 Apr. 2021

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Comment from Hotel Management

22 Apr. 2021 by Ultiqa

Hi Anonymous, Great feedback, thankyou. We look forward to welcoming you back for another stay. Kind Regards Pam (Resort Manager)

4 out of 5
Tennis courts and pool areas. The views. Size of apartments

Posted by on 13 Apr. 2021

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Comment from Hotel Management

22 Apr. 2021 by Ultiqa

Hi Anonymous I appreciate your feedback on your recent stay with us, thank you. Kind Regards Pam (Resort Manager)

3 out of 5
New pool and bbq area is great. Rooms that had been renovated ok. Bathroom very small and pokey, glad I’ m not a tall person.

Posted by on 3 Apr. 2021

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Comment from Hotel Management

7 Apr. 2021 by ULTIQA Beach Haven Team

Hi Anonymous, Thank you for your feedback, it is appreciated.

4 out of 5
As the old saying goes its not like the photos, they advertise the best looking apartments but give u something different

Posted by on 1 Apr. 2021

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Comment from Hotel Management

7 Apr. 2021 by ULTIQA Beach Haven Team

Hi Anonymous, Thank you for your feedback, it is appreciated.

About the ULTIQA Beach Haven At Broadbeach

Location 1 Albert Avenue, Broadbeach, QLD 4218

Property Features

ULTIQA Beach Haven At Broadbeach offers its guests 2 outdoor swimming pools, outdoor tennis courts, an indoor pool, and a spa tub. WiFi is free in public spaces. A children's pool, a steam room, and tour/ticket assistance are also featured at ULTIQA Beach Haven At Broadbeach. Self parking is free. This 4-star Gold Coast apartment is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 30 levels
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Indoor pool
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis courts - 2
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

ULTIQA Beach Haven At Broadbeach offers 97 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Additionally, rooms include irons/ironing boards and ceiling fans.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Rollaway beds (surcharge)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a spa tub, and a steam room.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests dial 9 on the intercom at the front door and the operator will provide instructions for collecting keys.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Cribs (infant beds) are available for AUD 9.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Cash or credit card deposit required
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 500.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 9.0 per day
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 1.98 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beach Haven Broadbeach
  • Beach Haven Broadbeach Apartment
  • Broadbeach Beach Haven
  • Beach Haven Broadbeach, Gold Coast
  • Beach Haven Hotel Broadbeach
  • ULTIQA Beach Haven Broadbeach Apartment
  • ULTIQA Beach Haven Apartment
  • ULTIQA Beach Haven Broadbeach
  • Ultiqa Haven At Broadbeach
  • ULTIQA Beach Haven At Broadbeach Apartment
  • ULTIQA Beach Haven At Broadbeach Broadbeach
  • ULTIQA Beach Haven At Broadbeach Apartment Broadbeach
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.