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4.0 out of 5

"location is very convenience. maybe because the water restriction but the water in the shower is very weak. i was here a few years and it wasn't this ... " More

By a verified traveller on Tue 20 Sep 2022

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Hotel Description

H-Residences Surfers Paradise - GCLR puts you in the heart of Gold Coast, within just a 10-minute stroll of Surfers Paradise Beach and SkyPoint Observation Deck.

Each apartment is individually decorated and features a flat-screen TV with digital channels, along with a washer/dryer, free WiFi, and a furnished balcony. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a hair dryer, and an iron/ironing board are also available. Housekeeping is available on request.

Enjoy the indoor swimming pool, outdoor swimming pool, and gym. Additionally, you'll find free WiFi in public areas, a garden, and barbecue grills. There's also the convenience of self parking.

Apartment, 2 Bedrooms, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 3 Bedrooms, Ocean View

Bed Count 2 King Beds Maximum Occupancy 8 Max

Apartment, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Apartment

Bed Count 2 King Beds Maximum Occupancy 7 Max

H-Residences Surfers Paradise - GCLR ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for H-Residences Surfers Paradise - GCLR

Couples (1) Family (2)
4 out of 5
location is very convenience. maybe because the water restriction but the water in the shower is very weak. i was here a few years and it wasn't this bad (the shower)

Posted by on 20 Sep. 2022

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Comment from Hotel Management

20 Sep. 2022 by GCLR

Hi Dung,Thank you for taking the time to review your recent stay with us!Sorry to hear about the water pressure- we will pass this on to the building management.Looking forward to welcoming you back soon!Kind regards,Gold Coast Luxury Resorts

5 out of 5
The great location Close to everything

Posted by on 11 May 2021

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Comment from Hotel Management

12 May 2021 by GCLR Team

Thank-you for your 5-star review, we are so pleased you enjoyed your stay in this apartment.

3 out of 5
Location was ideal. Disappointing that the residence was untidy.

Posted by on 13 Nov. 2019

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Comment from Hotel Management

13 Nov. 2019 by GCLR Team

Thank-you for taking time to leave us a review, we are so sorry to hear that it was untidy - this is very unusual! We have reached out via messages to get some more information from you. During your next stay with us, please don't hesitate to let us know if there is anything that is not up to standard, we would be happy to rectify this for you.

4 out of 5
Didn't like the fact property had no wifi.. No movies/streaming options.. location was great.. could've had some in home entertainment options..

Posted by on 11 Oct. 2019

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Comment from Hotel Management

16 Oct. 2019 by GCLR Team

Thanks for taking time to leave us some feedback. Unfortunately we are not able to put wifi in this apartment. We're glad that everything else about your stay was enjoyable, particularly the ideal location in the heart of Surfers Paradise!

4 out of 5
Position,position,position. Every thing supplied for a comfortable stay.

Posted by on 27 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by - GCLR Team

Thank you for your review, we're pleased that you enjoyed your stay and we look forward to welcoming you back next time.

About the H-Residences Surfers Paradise - GCLR

Location 3113 Surfers Paradise Blvd, Surfers Paradise, QLD 4217

Property Features

H-Residences Surfers Paradise - GCLR offers its guests an indoor pool, an outdoor pool, and a fitness center. WiFi is free in public spaces. H-Residences Surfers Paradise - GCLR also features barbecue grills, a garden, and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Gold Coast apartment is smoke free.

  • 186 guestrooms or units
  • 32 levels
  • 2 buildings
  • Built in 2011
  • Express check-out
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Kitchen
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Metro station: Cypress Avenue Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

H-Residences Surfers Paradise - GCLR offers 186 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers. This Gold Coast apartment provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Bathtub or shower
  • Housekeeping (on request)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Shop 17 / 24 Queensland Ave, Broadbeach QLD 4218]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Guests will receive an email from the property after booking with mandatory online check-in information. Guests must submit valid identification and damage deposit payment via secure link by 4 PM on the check-in date.

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Shop 17 / 24 Queensland Ave, Broadbeach QLD 4218
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa and Mastercard. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No front desk
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Private entrance
  • Smoke detector
  • Guest will receive an email before arrival 24 hours
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Guests must register online prior to arrival
  • Guests must provide a copy of their government-issued photo I.D. in advance

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 10 per night (in/out privileges)
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • H-Residences Surfers Paradise GCLR Apartment
  • H-Residences GCLR Apartment
  • H-Residences Surfers Paradise GCLR
  • H-Residences GCLR
  • HResinces Surfers Parase GCLR
  • H-Residences Surfers Paradise - GCLR Apartment
  • H-Residences Surfers Paradise - GCLR Surfers Paradise
  • H-Residences Surfers Paradise - GCLR Apartment Surfers Paradise
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.