Each apartment is soundproofed and features a flat-screen TV with digital channels, along with a washer/dryer, free WiFi, and a furnished balcony. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Premium bedding, a separate tub and shower, and a coffee/tea maker are also available. Limited housekeeping is available.
The restaurant, Catch Restaurant, is open for breakfast and dinner. Fix Cocktail Bar is the apartment building's own cocktail bar. Enjoy access to 3 outdoor swimming pools along with an indoor swimming pool and a nightclub. Additionally, you'll find free WiFi in public areas, a 24-hour gym, and a sauna. There's also free self parking, along with the convenience of an airport shuttle.
9 Sep. 2022 by Tim
Hi Amy, If you had of reached out to us during your stay we could have helped you with both of those issues. Always feel free to contact us while in house, we are only too happy to help.
1 Jul. 2022 by Tim
Thank you for your review. I was disappointed to read some of your comments and will send our supervisor up to the apartment to investigate. We usually get excellent review so will make sure we investigate and address anything that needs to be done.
24 May 2022 by Dot
Thank you Sarah.
18 May 2022 by Tim
Thank you Christopher, hopefully you can stay with us again soon.
10 Apr. 2022 by Tim
Thank you for the review. I’ve just searched our database to discover which apartment you stayed in so we can investigate and address if there are any concerns based on your review. If you let us know while staying with us if you have any problems we would love to deal with them then and make sure you have a great stay.
15 Mar. 2022 by Tim
Thank you Melissa, look forward to having you stay with us again soon.
5 Feb. 2022 by Dot
Thank you for the review Mohammad. All the apartments are sprayed for pests twice a year as recommended. Unfortunately as you contacted us on your last night of a 4 night stay requesting compensation because you saw a cockroach, there is nothing we could do. I have passed your review onto our housekeeping and Maitenance team to investigate.
31 Oct. 2021 by Tim Henderson
Thank you heath for the great review.
29 Sep. 2021 by Tim
Guest asked for free cancellation, which was declined 2 weeks before check in.
Orchid Residences - HR Surfers Paradise offers its guests 3 outdoor swimming pools, an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. A children's pool, a nightclub, and spa services are also featured at Orchid Residences - HR Surfers Paradise. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Gold Coast apartment is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Orchid Residences - HR Surfers Paradise offers 30 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 48-inch flat-screen televisions come with digital channels. Housekeeping is provided daily.
Catch Restaurant - This restaurant serves breakfast and dinner.
The Food Store - This café serves light fare only. Open daily.
Fix Cocktail Bar - Onsite cocktail bar. Open daily.
The Deck Bar - This bar serves light fare only. Open daily.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. The check-in location differs from the property location. To check in, go to Shop 2, 3142 Surfers Paradise Blvd., Surfers Paradise, QLD, 4217 To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Guests will receive lockbox information.
Orchid Residences - HR Surfers Paradise offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Shop 2, 3142 Surfers Paradise Blvd., Surfers Paradise, QLD, 4217
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.