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3.5 out of 5

"ocean view is awesome and easy access to beach and shops " More

By a verified traveller on Sun 27 Dec 2020

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Hotel Description

A family-friendly stay in the heart of Gold Coast awaits you at Chateau Beachside. Within steps you'll find Surfers Paradise Beach and Infinity Attraction within a short 5-minute stroll. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool, and free self parking.

Flat-screen TVs with cable channels are featured in all 97 rooms, and you can enjoy free WiFi, DVD players, and in-room childcare. Refrigerators and microwaves make in-room dining convenient. Additionally, hair dryers, phones, and irons/ironing boards are available.

The restaurant, Surfers Sandbar, is open for breakfast, lunch, and dinner. Spend the day at the beach where you'll find umbrellas, and enjoy the onsite fitness center and spa tub. Added amenities include free WiFi in public areas, a sauna, and a coffee shop/café. Cooked-to-order breakfast is available daily between 6:30 AM and 1:00 PM. There's also the convenience of an airport shuttle.

Places within a 5-minute walk of this 3.5-star Surfers Paradise hotel include Surfers Paradise Beachfront Markets and Chevron Renaissance.

Studio Level 8+

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Oceanview

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Level 1-7

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Cityview

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Chateau Beachside ratings based on 387 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Chateau Beachside

Everyone (220) Couples (89) Family (72)
4 out of 5
ocean view is awesome and easy access to beach and shops

Posted by , from gladstone qld on 27 Dec. 2020

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5 out of 5

Posted by on 27 Dec. 2020

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4 out of 5
Property is perfect for location. No room service daily So u need to clean by yourself , make bed and so Rest fair property but definitely location is awesome

Posted by , from Canberra on 25 Dec. 2020

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2 out of 5
The building is going through a refurb, which is okay, but to not have any aircon and not notify prior to arriving was very disappointing. 1/4 rooms still actually had tooling in there. Overall, wouldn’t return.

Posted by on 3 Dec. 2020

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5 out of 5
The pool, with three spas was a feature . Big enough at 20m or lap swimming. water temp perfect. Lounge chairs and shady trees. One could walk straight to the beach via a gate. Well primed lift service. Rooms were spacious, with plenty of views from windows. Great value.

Posted by , from Bribie Island on 26 Nov. 2020

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3 out of 5
The location was good right next to the beach. There was also free parking.

Posted by , from Cairns on 21 Oct. 2020

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3 out of 5

Posted by on 10 Oct. 2020

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4 out of 5
Very close to the beach and restaurants! Beautiful view, good price!

Posted by , from Brisbane, Australia on 5 Oct. 2020

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3 out of 5
Paid for a queen bed & got 2 singles sloppily put together which made for terrible sleep. Shower door broke twice during stay. Toilet seat broke during stay. No knives or plates in room - reception only offered plastic.

Posted by , from Brisbane on 3 Oct. 2020

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5 out of 5
Nothing unique but it suited us because We are not SNOBS and don't complain We loved getting out of the house for the night WONDERFUL.

Posted by , from Brisbane on 27 Sep. 2020

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Property Features

Along with a restaurant, there's a coffee shop/café on site. A computer station is on site and WiFi is free in public spaces. As a guest of Chateau Beachside, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. A theme park shuttle and a roundtrip airport shuttle are available for a fee. A library, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Chateau Beachside. Self parking is free. This 3.5-star Gold Coast hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 18 levels
  • Built in 1972
  • Dining venue
  • Coffee shop
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle, and theme park shuttle
  • Parking: Free self parking

Room Amenities

Chateau Beachside offers 97 accommodations with DVD players and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. 30-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 1:00 PM.

Surfers Sandbar - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 8:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.00 per night.
  • Cribs (infant beds) are available for AUD 30.00 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay
  • Spring Break deposit: AUD 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 10.00 for adults and AUD 10.00 for children (approximately)
  • Early check-in fee: AUD 15 (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 30.00 per stay
  • Rollaway bed fee: AUD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beachside Chateau
  • Chateau Beachside
  • Chateau Beachside Apartment
  • Chateau Beachside Apartment Surfers Paradise
  • Chateau Beachside Surfers Paradise
  • Chateau Beachside Gold Coast/Surfers Paradise
  • Chateau Beachside Hotel Surfers Paradise
  • Chateau Beachside Hotel
  • Chateau Beachside Surfers Paradise
  • Chateau Beachside Hotel Surfers Paradise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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