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"The location is perfect. Beach just in front of the hotel. Public transportation is near by and plenty of places for food around. The room is a bit ol ... " More

By a verified traveller on Tue 04 Sep 2018

Hotel Description

A family-friendly stay in the heart of Surfers Paradise awaits you at Chateau Beachside. Within a short 5-minute stroll, you'll find popular places like Surfers Paradise Beach and Chevron Renaissance. Highlights at this beachfront property include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a DVD player, and in-room childcare. A fridge and a microwave make in-room dining convenient. A hairdryer, a phone, and an iron/ironing board are also available.

The restaurant, Surfers Sandbar, is open for breakfast, lunch, and dinner. Spend the day at the beach where you'll find umbrellas, and enjoy the onsite fitness centre and spa tub. Other amenities include free WiFi in public areas, a sauna, and a coffee shop/café. Each morning cooked-to-order breakfast is served between 6:30 AM and 1:00 PM. There's also the convenience of an area shuttle.

Attractions within a 10-minute walk of this 3.5-star Surfers Paradise property include Infinity Attraction and Cavill Avenue.

Hotel Cityview

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$97 per night

Studio Level 8+

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Oceanview

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Level 1-7

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Chateau Beachside ratings based on 1,100 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Chateau Beachside

Everyone (728) Couples (228) Business (2) Students (2) Family (132) Other (1)
4 out of 5
Value for money for beachside stay. Great location. Has all amenities including free parking. Best place to get ocean view.

Posted by on 20 Apr. 2019

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2 out of 5
The property was close to restaurants and Cavill. Nice and close to the beach. Found the unit very old and tired. Floors had a lot of sand on them and sticky. Needs to have a fan in lounge/dining area

Posted by on 19 Apr. 2019

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4 out of 5
Great views and location Bed was average. Building is old, free parking a bonus.

Posted by on 19 Apr. 2019

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Comment from Hotel Management

20 Apr. 2019 by Guest Relations Manager

Thank you for your review.

1 out of 5
There wasn’t much to like about the property as it is in need of maintenance on a major scale. Air conditioning hasn’t worked for 9 months or more, the ceiling fan in our room needed replacing, the door into the room from the corridor was twisted and let plenty of light into the room as well as noise from people in the corridor. Even the cheap price did not make up for the poor condition of the building.

Posted by on 15 Apr. 2019

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4 out of 5
Old living room furniture .. is a minus for the overall experience

Posted by on 12 Apr. 2019

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Comment from Hotel Management

13 Apr. 2019 by Guest Relations Manager

Thank you for your 4 out of 5 reviews we appreciate your feedback.

1 out of 5

Posted by on 11 Apr. 2019

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Comment from Hotel Management

11 Apr. 2019 by Front Desk Manager

Thank you for your feedback.

4 out of 5
The location of the property was perfect. It was very clean and great views however it was an older property and the bathroom and kitchen taps were falling off

Posted by on 10 Apr. 2019

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Comment from Hotel Management

11 Apr. 2019 by Front Desk Manager

Thank you for your feedback it was very much appreciated. I will ascertain if your inconvenience was reported to staff so as maintenance could be carried out.

3 out of 5
View lovely Aircon not very effective bedroom fan noisy

Posted by on 9 Apr. 2019

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Comment from Hotel Management

10 Apr. 2019 by Front Desk Manager

Thank you for your feedback.

4 out of 5
Good location but amenities require updating. But will stay again for the location. Nice atmosphere

Posted by on 9 Apr. 2019

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Comment from Hotel Management

10 Apr. 2019 by Front Desk Manager

Thank you we will be pleased to see you again.

3 out of 5
Convenient to everything but very tired needs some work

Posted by on 6 Apr. 2019

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Comment from Hotel Management

7 Apr. 2019 by Front Desk Manager

Thank you for submitting a review.

Property Features

There's a restaurant on site, as well as a coffee shop/café. A computer station is on site and WiFi is free in public spaces. As a guest of Chateau Beachside, you'll find an outdoor pool, a spa tub, a sauna, and a fitness centre. A library, tour or ticket assistance, and a BBQ are also featured at the family-friendly Chateau Beachside. Self parking is free. This 3.5-star Surfers Paradise apartment is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 18 levels
  • Built in 1972
  • Dining venue
  • Coffee shop
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (31.5 km / 19.6 mi)
  • Property shuttles: Area shuttle and theme park shuttle
  • Parking: Free self parking

Room Amenities

Chateau Beachside offers 97 forms of accommodation with DVD players and a hairdryer. Fridges and microwaves are provided. Bathrooms include a shower. This Surfers Paradise apartment provides complimentary wireless Internet access. 30-inch Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • DVD player
  • Fridge
  • Microwave
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 1:00 PM.

Surfers Sandbar – This beachfront restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:00 PM.

The front desk at this property is open daily from 7:30 AM - 8:00 PM.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 20 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Noise-free rooms not guaranteed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay
  • Spring Break deposit: AUD 500 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 10 per person (approximately)
  • Early check-in fee: AUD 15 (subject to availability)
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Beachside Apartment Surfers Paradise
  • Chateau Beachside Apartment
  • Chateau Beachside Surfers Paradise
  • Chateau Beachside
  • Chateau Beachside Gold Coast/Surfers Paradise
  • Chateau Beachside Hotel Surfers Paradise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.