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3.6 out of 5

"Overall happy with this property, secured parking & free wifi tops our stay....revisiting 27-29th March, nice little getaway spot🙂 " More

By a verified traveller on Thu 19 Mar 2020

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Hotel Description

A family-friendly stay in the heart of Surfers Paradise awaits you at Chateau Beachside. Within steps you'll find Surfers Paradise Beach and Chevron Renaissance within a short 5-minute stroll. Highlights at this beachfront property include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a DVD player, and in-room childcare. A refrigerator and a microwave make in-room dining convenient. A hair dryer, a phone, and an iron/ironing board are also available.

The restaurant, Surfers Sandbar, is open for breakfast, lunch, and dinner. Spend the day at the beach where you'll find umbrellas, and enjoy the onsite fitness center and spa tub. Added amenities include free WiFi in public areas, a sauna, and a coffee shop/café. Cooked-to-order breakfast is available daily between 6:30 AM and 1:00 PM. There's also the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 3.5-star Surfers Paradise property include Infinity Attraction and Cavill Avenue.

Hotel Cityview

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$101* Per night/room 7 Jun. - 8 Jun.

Studio Level 8+

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Oceanview

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Level 1-7

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Chateau Beachside ratings based on 984 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Chateau Beachside

Everyone (693) Couples (172) Business (2) Students (2) Family (114) Other (1)
4 out of 5

Posted by on 28 May 2020

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4 out of 5
Overall happy with this property, secured parking & free wifi tops our stay....revisiting 27-29th March, nice little getaway spot🙂

Posted by , from Loganholme, Brisbane on 19 Mar. 2020

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5 out of 5

Posted by on 4 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by Management

Thank you for your review. We are super happy that you enjoyed your stay with us.

4 out of 5
I liked the proximity of the hotel to the beach and the views from my room. The room size was great. The air con could have been slightly cooler. Very happy with my stay.

Posted by on 27 Feb. 2020

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Comment from Hotel Management

11 Mar. 2020 by Chateau Beachside

Dear Guest, Thank you for your review and high rating. We are so happy to hear you enjoyed our hotel. We did just want to point out that we actually do not have Air Conditioning in the building. We hope you stay with us again Thank you Chateau Beachside

4 out of 5
Nice views but disappointed with the facilities they have provided

Posted by on 23 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Reception

We are pleased that you enjoyed your stay with us and appreciate your feedback

4 out of 5
The location of this place is the best on the coast close to everything you need.

Posted by on 18 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Reception

Thank you so much for taking the time to review our hotel. We are so pleased that you enjoyed your stay with us and look forward to seeing you again :)

3 out of 5
Overall its a great location, and a nice enough apartment. However, no air conditioning ended up being a problem as it was so hot that the fans in the lounge and bedroom areas were just moving extremely warm air around. If there was air conditioning I would stay again, as the location was excellent.

Posted by on 3 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Reception

Thank you so much for taking the time to write a reveiw. We do appreciate our guests feedback. Our rooms do not have aircon unfortunately, but we do have ceiling fans and offer Dyson stand up fans also

3 out of 5
staff could improve on their customer services regular customer neva welcomed back

Posted by on 26 Jan. 2020

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Comment from Hotel Management

24 Feb. 2020 by Reception

Thank you for writing a review. Your comments have been acknowledged

2 out of 5

Posted by on 18 Jan. 2020

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Comment from Hotel Management

13 Mar. 2020 by Management

We would have appreciated a name to this review so we could respond to your issues. Please email direct if you would like to discuss any problems you experienced

5 out of 5

Posted by on 13 Jan. 2020

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Comment from Hotel Management

14 Jan. 2020 by Guest Relations Manager

Thank you for reviewing we really appreciate it

Property Features

Along with a restaurant, there's a coffee shop/café on site. A computer station is on site and WiFi is free in public spaces. As a guest of Chateau Beachside, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. A theme park shuttle and a roundtrip airport shuttle are available for a fee. A library, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Chateau Beachside. Self parking is free. This 3.5-star Surfers Paradise apartment is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 18 levels
  • Built in 1972
  • Dining venue
  • Coffee shop
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (31.4 km / 19.5 mi)
  • Property shuttles: Airport shuttle, area shuttle, and theme park shuttle
  • Parking: Free self parking

Room Amenities

Chateau Beachside offers 97 accommodations with DVD players and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers. This Surfers Paradise apartment provides complimentary wireless Internet access. 30-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 1:00 PM.

Surfers Sandbar - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:00 PM.

The front desk at this property is open daily from 7:30 AM - 8:00 PM.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 30 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.

  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards not accepted
  • Property uses a professional cleaning service

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay
  • Spring Break deposit: AUD 500 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 10 per person (approximately)
  • Early check-in fee: AUD 15 (subject to availability)
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 30 per stay
  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beachside Chateau
  • Chateau Beachside
  • Chateau Beachside Apartment
  • Chateau Beachside Apartment Surfers Paradise
  • Chateau Beachside Surfers Paradise
  • Chateau Beachside Gold Coast/Surfers Paradise
  • Chateau Beachside Hotel Surfers Paradise
  • Chateau Beachside Apartment
  • Chateau Beachside Surfers Paradise
  • Chateau Beachside Apartment Surfers Paradise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.