4.0 out of 5

"Hotel is perfect location in comparison to where the main strip is. The room is quite nice although furniture has seen better days. The room I had had ... " More

By a verified traveller on Tue 17 Oct 2017

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Hotel Description

A family-friendly stay in the heart of Surfers Paradise awaits you at Chateau Beachside. Within just a 10-minute stroll, you'll find popular attractions like Cavill Avenue and Surfers Paradise Beach. Highlights at this beachfront property include a restaurant, an outdoor swimming pool, and free self parking.

Flat-screen TVs with cable channels are featured in all 97 apartments, and you can enjoy free WiFi, DVD players, and in-room childcare. In-room dining is easy with amenities like refrigerators and microwaves. Ceiling fans, hairdryers, and phones are also available. Weekly housekeeping is available.

The restaurant, Surfers Sandbar, is open for breakfast, lunch, and dinner. Spend the day at the beach where you'll find umbrellas, and enjoy the onsite fitness centre and outdoor tennis court. Other amenities include free WiFi in public areas, a spa tub, and a sauna. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of an area shuttle.

Attractions within a 30-minute drive of this 3.5-star Surfers Paradise property include Sea World and Warner Bros. Movie World.

Studio Level 1-7

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$98 per night

One Bedroom Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Oceanview

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Level 8+

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Cityview

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Chateau Beachside ratings based on 916 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
3 out of 5

Good view... That's all

Pros: The view and the price
Cons: The whole hotel needs a reno.
The hotel is old and needs a lot of sprucing up. The rooms are unclean and old looking. Hardly any parking available and what there is is very tight to get to. The view was amazing though.

Posted by on 19 Oct 2017

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5 out of 5

Nice Hotel for Price

Hotel is perfect location in comparison to where the main strip is. The room is quite nice although furniture has seen better days. The room I had had a sofa lounge but it caved in towards the middle so kept sliding from one side of the lounge into the middle. Otherwise a nice hotel. Staff could probably smile alittle more with service but they were not rude in anyway. So still got the job done. Thank you. It was still a great weekend away.

Posted by , from sydney on 17 Oct 2017

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3 out of 5

poor

Pros: location
Cons: cleanliness needs a refurbish and a lick of paint
mould on the roof, a squelchy couch that was sunken grit on the floor

Posted by on 16 Oct 2017

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3 out of 5

View was fantastic

Room was quite old and dated. Spa was water wasn't clean, staff a little difficult to understand but friendly. However the view we had was amazing.

Posted by on 15 Oct 2017

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1 out of 5

Worst hotel I’ve ever stayed in

Cockroaches in the hallways and when I told the staff they were extremely rude about it and refused to do anything about it. Asked to have our towels and ben linen changed and they refused and required a payment of $3 per towel and $15 for room service.... tried to charge $0.70 for an internal call to Reception as our bathroom door was locked - I refused to pay this fee and was treated harshly upon leaving due to this. Won’t be going back nor recommending others to stay there.

Posted by on 12 Oct 2017

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3 out of 5
Pros: The views.
Cons: Needs a up grade it is getting a bit old.
Location: Great.
We got there to late to enjoy the beautiful view . Next time we would stay for a few days.

Posted by on 11 Oct 2017

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5 out of 5

Great central hotel, a stones throw from beach.

Walking distance to amazing restaurants & bars, entertainment & even the supermarket. Loved the view, pool & spa. My nieces certainly enjoyed these & the gamesroom. Lift hooray! Room overall great, served us perfectly. Not for the OCD person though. Sat evening strolled along foreshore stumbling upon twilight markets. Brilliant! Some very talented artists & creative minds selling wears, definitely worth a look not far from The chateau.

Posted by , from hervey bay qld on 7 Oct 2017

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2 out of 5

You get what you pay for!

Beach access the best but this hotel tries to nickel and dime you to death so beware! Not sure it had any air con. The location is central and the price was fair.

Posted by , from melbourne on 4 Oct 2017

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4 out of 5

Ocean views, pool, spas, sauna AND Steam room!

Pros: Facilities, location and free popcorn (it's the little things)
Cons: Obviously needs a renovation but then prices go up so I"d say don't renovate, keep prices as they are and everyone wins :)
Took the kids there for a mini break during the school holidays. Despite the location there was barely anyone else to share 'our' pool, spas, sauna and steam room! Which we obviously loved. Front receptionist was very friendly. The free popcorn was a hit with the kids. Being right opposite the beach and next to Cavill Avenue was a hit with me. Rooms were what you'd expect in an older style property. Full fridge/freezer was brilliant for our family.

Posted by , from Brisbane, Qld on 3 Oct 2017

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2 out of 5
Was verrrrry dissapponted when woke up to play some tennis with our son only to find customers cars parked on the tennis court. Considering this was one of the reasons we chose to stay there. Was told when there are no parking spaces left that the tennis court is used as one. Not happy!

Posted by on 3 Oct 2017

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Property Features

There's a restaurant on site, as well as a coffee shop/café. A computer station is on site and WiFi is free in public spaces. As a guest of Chateau Beachside, you'll find an outdoor pool, an outdoor tennis court, a jacuzzi, and a sauna. A fitness centre, a library, and tour or ticket assistance are also featured at the family-friendly Chateau Beachside. Self parking is free.

  • 1 building
  • 97 guestrooms or units
  • 18 levels
  • Built in 1972
  • Dining venue
  • Coffee shop
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • ATM
  • Lift

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (22.5 km / 14 mi)
  • Property shuttles: Area shuttle and theme park shuttle
  • Parking: Free self parking

Room Amenities

Chateau Beachside offers 97 forms of accommodation with DVD players and a hairdryer. Refrigerators and microwaves are provided. Bathrooms include a shower. Surfers Paradise's apartment provides complimentary wireless Internet access. 30-inch Flat-screen televisions come with Cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Childcare in room (surcharge)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Surfers Sandbar – This beachfront restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness centre. Children under 14 years old are not allowed in the fitness facility or spa tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Surfing/boogie boarding on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 20 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Pets

  • No pets allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay
  • Spring Break deposit: AUD 500 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 10 per person (approximately)
  • Early check-in fee: AUD 15
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Beachside Apartment Surfers Paradise
  • Chateau Beachside Apartment
  • Chateau Beachside Surfers Paradise
  • Chateau Beachside
  • Chateau Beachside Gold Coast/Surfers Paradise
  • Chateau Beachside Hotel Surfers Paradise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Chateau Beachside offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.