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"The location was good right next to the beach. There was also free parking. " More

By a verified traveller on Wed 21 Oct 2020

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Hotel Description

A family-friendly stay in the heart of Gold Coast awaits you at Chateau Beachside. Within steps you'll find Surfers Paradise Beach and Chevron Renaissance within a short 5-minute stroll. Highlights at this beachfront property include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a DVD player, and in-room childcare. A refrigerator and a microwave make in-room dining convenient. A hair dryer, a phone, and an iron/ironing board are also available.

The restaurant, Surfers Sandbar, is open for breakfast, lunch, and dinner. Spend the day at the beach where you'll find umbrellas, and enjoy the onsite fitness center and spa tub. Added amenities include free WiFi in public areas, a sauna, and a coffee shop/café. Cooked-to-order breakfast is available daily between 6:30 AM and 1:00 PM. There's also the convenience of an airport shuttle.

Attractions within a short walk of this 3.5-star Surfers Paradise property include Cavill Avenue and Infinity Attraction.

Hotel Cityview

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$81* Per night/room 2 Dec. - 3 Dec.

Studio Level 8+

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Oceanview

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Level 1-7

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Chateau Beachside ratings based on 1,020 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Chateau Beachside

Everyone (703) Couples (184) Business (2) Students (2) Family (124) Other (1)
3 out of 5
The location was good right next to the beach. There was also free parking.

Posted by , from Cairns on 21 Oct. 2020

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3 out of 5

Posted by on 10 Oct. 2020

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4 out of 5
Very close to the beach and restaurants! Beautiful view, good price!

Posted by , from Brisbane, Australia on 5 Oct. 2020

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3 out of 5
Paid for a queen bed & got 2 singles sloppily put together which made for terrible sleep. Shower door broke twice during stay. Toilet seat broke during stay. No knives or plates in room - reception only offered plastic.

Posted by , from Brisbane on 3 Oct. 2020

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5 out of 5
Nothing unique but it suited us because We are not SNOBS and don't complain We loved getting out of the house for the night WONDERFUL.

Posted by , from Brisbane on 27 Sep. 2020

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4 out of 5
Location and view to ocean. Pleasant Staff and parking

Posted by , from Brisbane on 26 Sep. 2020

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4 out of 5
Loved the location and easy beach access. View of the ocean was relaxing.

Posted by , from Brisbane on 25 Sep. 2020

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1 out of 5
We booked a room informing about a Birthday Celebration. The hotel staff was on the door many times to give a warning regarding noise. The Hotel charged a fine for the Birthday celebration noise. The property is OLD and charging for pre-informed events. Not recommended at all

Posted by on 24 Sep. 2020

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Comment from Hotel Management

25 Sep. 2020 by Chateau Beachside Management

When you booked you were informed that no other guests other than registered guests were allowed in the room after 10pm. Management responded to a noise complaint at midnight and adjoining guests were moved due to the noise so you were charged for the extra cleaning/linen etc required due to room moved. In future you need to be honest with your reviews.

3 out of 5
Great location, room in need of a renovation however comfortable. There was no air conditioning but was told they were currently being installed. Microwave and stovetop was great. No actual balcony to step out onto but could push table and chairs close and look out at the awesome views. Parking was a struggle late in the afternoon so would go out in the morning and back by lunch - plenty of parking then.

Posted by , from Kingaroy on 23 Sep. 2020

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4 out of 5

Posted by on 22 Sep. 2020

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Property Features

Along with a restaurant, there's a coffee shop/café on site. A computer station is on site and WiFi is free in public spaces. As a guest of Chateau Beachside, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. A theme park shuttle and a roundtrip airport shuttle are available for a fee. A library, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Chateau Beachside. Self parking is free. This 3.5-star Gold Coast apartment is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 18 levels
  • Built in 1972
  • Dining venue
  • Coffee shop
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (28.7 km / 17.8 mi)
  • Property shuttles: Airport shuttle, area shuttle, and theme park shuttle
  • Parking: Free self parking

Room Amenities

Chateau Beachside offers 97 accommodations with DVD players and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers. This Gold Coast apartment provides complimentary wireless Internet access. 30-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 1:00 PM.

Surfers Sandbar - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 8:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.00 per night.
  • Cribs (infant beds) are available for AUD 30.00 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.

  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay
  • Spring Break deposit: AUD 500 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 10.00 for adults and AUD 10.00 for children (approximately)
  • Early check-in fee: AUD 15 (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 30.00 per stay
  • Rollaway bed fee: AUD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beachside Chateau
  • Chateau Beachside
  • Chateau Beachside Apartment
  • Chateau Beachside Apartment Surfers Paradise
  • Chateau Beachside Surfers Paradise
  • Chateau Beachside Gold Coast/Surfers Paradise
  • Chateau Beachside Hotel Surfers Paradise
  • Chateau Beachside Apartment
  • Chateau Beachside Surfers Paradise
  • Chateau Beachside Apartment Surfers Paradise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.