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4.5 out of 5

"We had a fantastic time. The facilities offered and the staffs customer service were outstanding. We stayed in the Pandanus cabin and it was beautiful ... " More

By a verified traveller on Sun 10 Jul 2022

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Hotel Description

A luxury stay in Gold Coast awaits you at NRMA Treasure Island Holiday Resort. You'll be within a 10-minute walk of Harbour Town and 1.8 km (1.1 mi) from Harley Park. Highlights at this family-friendly holiday park include a restaurant, an outdoor swimming pool, and free self parking.

Free WiFi, TVs, and hair dryers are featured in all 113 accommodations. Additionally, irons/ironing boards and free toiletries are available. Weekly housekeeping is available.

The restaurant, Galleons Bistro and Bar, is open for breakfast, lunch, and dinner. The holiday park's own lounge bar is a nice place to enjoy a drink. Enjoy the spa tub, kids' swimming pool, and waterslide as well as access to mini golf. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of an area shuttle.

Attractions within a 20-minute drive of this 4.5-star Biggera Waters holiday park include Warner Bros. Movie World and Cavill Avenue.

Safari Tent

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$138* Per night/room 30 Aug. - 31 Aug.

Pandanus Villa - 4 Pax

Bed Count 1 King Bed Maximum Occupancy 4 Max

Townhouse Garden Villa

Bed Count 1 Queen Bed Maximum Occupancy 8 Max

Poolside Villa

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Spa Studio Unit

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Unit

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

NRMA Treasure Island Holiday Resort ratings based on 181 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for NRMA Treasure Island Holiday Resort

Everyone (109) Couples (7) Business (1) Family (59)
5 out of 5
We had a fantastic time. The facilities offered and the staffs customer service were outstanding. We stayed in the Pandanus cabin and it was beautiful, it was just like staying in a luxury hotel. Great park for the family and close to everything.

Posted by on 10 Jul. 2022

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5 out of 5
Great for families and having a bistro on the property was great.

Posted by on 3 Jul. 2022

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4 out of 5
Near shopping centre

Posted by on 5 Jun. 2022

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4 out of 5
Convenient site and not a highrise. Polite, helpful staff. Comfy bed and good shower pressure. Couple of suggestions- bathroom could've done with a more thorough clean, especially in corners, shower recess. Carpet a bit shabby with what looked like bleach stains. Perhaps allocate caravans/campers to more central parts of the powered sites where possible? Cigarette smoke wafted up into the studio apartments so we needed to keep the door and window closed most of the time- not ideal. Also, the air-con for Room 13 didn't operate properly- bit disappointing and uncomfortable when we had to keep room closed up, and at night when temperatures fell.

Posted by on 28 May 2022

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4 out of 5
Great family atmosphere.

Posted by on 26 May 2022

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5 out of 5
We won't stay anywhere else now. My only negative is that we had organised too many activities and we didn't get to spend enough time chilling at the park and making full use of ALL of the facilities. Lesson learned, it's a great place for kids and families

Posted by on 14 Mar. 2022

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Comment from Hotel Management

21 Mar. 2022 by Management Team

Hi Rebecca, thank you for your wonderful review. We're so glad you and your family enjoyed your stay with us, we look forward to welcoming you back soon. Happy travels!

3 out of 5
The food in the Bistro was okay! The Brisbane Road was very noisy all hours of the morning I'm a very light sleeper and don't like lights and i stayed in no 16 Studio Unit right next to the stairwell and the lights from that were on all night too so didn't get much sleep for 4 days,if I knew that I was staying next too a main road I would have picked something else away from the main road with good curtains and no outside lights

Posted by on 24 Feb. 2022

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4 out of 5
We stayed in the Studio Appartments and it was lovely and clean and surprising had a lot of room. When we got there though our toilet was leaking all over the bathroom floor and we didn’t have a remote to our TV but the amenities at the resort were incredible and we will definitely be coming back and staying longer.

Posted by on 10 Feb. 2022

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Comment from Hotel Management

12 Feb. 2022 by Management Team

Hi Emily, thank you for taking the time to write a review for us. We're thrilled you had a great time. We hope to welcome you here again in the near future. Happy travels!

4 out of 5
The kids love the activities. It’s a good place for families. Just wish there was no smoking or a smoking area away from everyone, we don’t smoke & was sick of smelling it & seeing it around the kids

Posted by on 10 Feb. 2022

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Comment from Hotel Management

12 Feb. 2022 by Management Team

Hi Ashlea, thank you for sending us your feedback. We're disappointed to hear that you had an issue with guests smoking around the park and will share this with our management team. It's great to hear that you enjoyed our activities. We hope we can welcome you back in the future - Happy Travels!

4 out of 5
Generally nice, air conditioner not working and no key for screen door was available.

Posted by on 25 Jan. 2022

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Comment from Hotel Management

26 Jan. 2022 by Management Team

Hi John, thank you for taking the time to write a review and provide us with feedback. We're thrilled you had a great time. We hope to welcome you here again in the near future. Happy travels!

About the NRMA Treasure Island Holiday Resort

Location 117 Brisbane Road, Biggera Waters, QLD 4216

Property Features

NRMA Treasure Island Holiday Resort offers its guests a children's pool, an outdoor pool, a waterslide, and a spa tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and an arcade/game room are also featured at the luxury NRMA Treasure Island Holiday Resort. Free self parking is available. This 4.5-star Gold Coast holiday park is smoke free.

  • 1 building
  • 113 guestrooms or units
  • 2 levels
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Gift shop
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Helensvale Station (6.4 km / 4 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

NRMA Treasure Island Holiday Resort offers 113 air-conditioned accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided weekly.

  • Television
  • Electric kettle
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Galleons Bistro and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 8 AM - 7:30 PM
  • Friday - Saturday: 8 AM - 8:30 PM
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Sunday - Thursday: 8 AM - 7:30 PM
  • Friday - Saturday: 8 AM - 8:30 PM
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 8.5 and AUD 15.5 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Treasure Island Holiday Park Biggera Waters
  • Treasure Island Resort & Holiday Park
  • Treasure Island Resort & Holiday Park Biggera Waters
  • NRMA Treasure Island Resort Holiday Park Biggera Waters
  • NRMA Treasure Island Holiday Resort Biggera Waters
  • NRMA Treasure Island Holiday Biggera Waters
  • NRMA Treasure Biggera Waters
  • Nrma Treasure Biggera Waters
  • NRMA Treasure Island Holiday Resort Holiday Park
  • NRMA Treasure Island Holiday Resort Biggera Waters
  • NRMA Treasure Island Holiday Resort Holiday Park Biggera Waters

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.