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4.1 out of 5

"The staff were super friendly and helpful and the room was lovely and clean. " More

By a verified traveller on Wed 13 Oct 2021

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Hotel Description

At Oaks Gold Coast Hotel you'll be within a 30-minute stroll of Gold Coast Convention and Exhibition Centre and Pacific Fair Shopping Centre. Highlights at this aparthotel include an outdoor swimming pool and in-room free WiFi.

You can enjoy a TV with digital channels, and each apartment features a sofa bed, a sitting area, and in-room massages. Nice touches to enhance your stay include free toiletries and a pillowtop bed. A refrigerator, a safe, and a hair dryer are also available.

This business-friendly aparthotel offers free WiFi in public areas, express check-in, and express check-out. Added amenities include an elevator. There's also the convenience of self parking.

Sights within a 20-minute drive of this 3.5-star Surfers Paradise aparthotel include Warner Bros. Movie World and Wet'n'Wild Gold Coast.

Hotel Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$160* Per night/room 28 Oct. - 29 Oct.

Apartment, 2 Bedrooms, Ocean View (Dual Key)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 1 Bedroom (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Ocean View Room (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (Dual Key)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Hotel Room (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Oaks Gold Coast Hotel ratings based on 56 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Oaks Gold Coast Hotel

Everyone (24) Couples (18) Family (15)
5 out of 5
The staff were super friendly and helpful and the room was lovely and clean.

Posted by on 13 Oct. 2021

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Comment from Hotel Management

14 Oct. 2021 by Oaks Reception

Dear Emily, Thank you for taking the time to leave a 5 star review! We're glad to hear you enjoyed your stay with us. We look forward to an opportunity to welcome you again in the near future. Best Regards,

2 out of 5
Booked and paid. Was then called by staff at the oaks to pay for parking a further $41. This was not mentioned in the add would not have booked here if that was the case.

Posted by on 13 Sep. 2021

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Comment from Hotel Management

29 Sep. 2021 by Front Office

Thank you for taking the time to leave a review. As mentioned during the pre-arrival confirmation call, we offer underground paid parking for $20 per night. This is not included in the room rate in order to offer a more competitive rate and also not everyone requires underground parking. Alternatively there is free street parking after 5pm. Thank you again for your feedback. We look forward to welcoming you again soon.

4 out of 5
Staff were very friendly and accommodating. Room was clean and tidy. View from our room to the water was beautiful.

Posted by on 26 Jul. 2021

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Comment from Hotel Management

27 Jul. 2021 by Front Office

Thank you for your feedback. We are so glad you enjoyed your stay with us and that you had a great experience with our staff too. We hope to welcome you back in the near future!

5 out of 5
Good

Posted by on 4 Jul. 2021

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Comment from Hotel Management

6 Jul. 2021 by Oaks GC

Thank you for taking the time to leave a 5 star review! We look forward to welcoming you again soon.

4 out of 5
The room was good but it had a spa and took over 4 hours to fill as it was o lay dripping warm water. On restaurant or options for food on premises..

Posted by on 4 Jul. 2021

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Comment from Hotel Management

6 Jul. 2021 by Oaks GC

Thank you for taking the time to leave a review. We value your feedback which helps us to maintain and improve our standards as well as meet and exceed guest expectations. We hope to see you again soon!

3 out of 5
Disappointing to only find that the doona had stains on it the following morning when making the bed.

Posted by on 6 Jun. 2021

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Comment from Hotel Management

8 Jun. 2021 by Front Office

Thank you for taking the time to leave a review. Could you please provide your booking details so we can look into the issue you had with your stay. Feel free to send us an email to fogoldcoast@theoaksgroup.com.au

5 out of 5
Bed was great , overall room was great. Access anywhere via tram out the front.

Posted by on 3 Jun. 2021

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Comment from Hotel Management

25 Jun. 2021 by Front Office

Thank you for taking the time to leave a review. We are glad you enjoyed your stay with us and look forward to seeing you again soon!

4 out of 5
Great location between Surfers Paradise and Broadbeach. Unfortunately not a lot of on site parking.

Posted by on 18 Apr. 2021

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Comment from Hotel Management

18 Apr. 2021 by Hotel Reception

We thank you for taking the time to write us a review and your valued feedback has been shared with the team

5 out of 5

Posted by on 15 Mar. 2021

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Comment from Hotel Management

27 Mar. 2021 by Oaks GC Reception

Thankyou for your 5 star review! We hope to welcome you back to Oaks GC again soon!

4 out of 5
Best thing is the location. half way between Surfers and Broadbeach - 15 minutes each way, or tram stop right outside the door.

Posted by , from Dublin on 26 Jan. 2021

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Comment from Hotel Management

26 Jan. 2021 by Ash . Reception

Dear Angela we thank you for taking the time to write us a review and your valued feedback has been shared with the team.

Property Features

As a guest of Oaks Gold Coast Hotel, you'll find an outdoor pool, express check-in, and express check-out. Public spaces have free WiFi. Parking is available for a fee. This 3.5-star Gold Coast aparthotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 22 levels
  • Built in 1997
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Metro station: Florida Gardens station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Gold Coast Hotel offers 59 accommodations with safes and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. Televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily until midnight. Front desk staff will greet guests on arrival.

The front desk at this property is open daily until midnight.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Gold Coast Aparthotel
  • Oaks Gold Coast Hotel Aparthotel
  • Oaks Gold Coast Hotel Surfers Paradise
  • Oaks Gold Coast Hotel Aparthotel Surfers Paradise

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.