4.7 out of 5

"Fantastic hotel with excellent facilities. Hubby & son enjoyed playing golf. The jumping pillow, pool, splash zone and water slides were thoroughly ut ... " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

A luxury stay in Benowa awaits you at RACV Royal Pines Resort Gold Coast. You'll be 7.1 km (4.4 mi) from Chevron Renaissance and 7.8 km (4.8 mi) from Surfers Paradise Beach. Highlights at this family-friendly hotel include 4 restaurants, 2 bars/lounges, and a full-service spa.

LCD TVs with cable channels are featured in all 333 rooms, and you can enjoy coffee/tea makers, free newspapers, and safes. Minibars provide refreshments, and 24-hour room service is also available. Pillowtop beds and free toiletries are nice touches to enhance your stay. Additionally, hairdryers, phones, and irons/ironing boards are available.

A day of pampering at One Spa can include hot stone massages, body wraps, and body scrubs along with access to the spa tub and steam room. The restaurant, Kalinda Restaurant, is open for breakfast. At the hotel's own poolside bar, you can stop for a drink. Enjoy the 5 outdoor tennis courts, golf course and free water park plus access to golf lessons. Business amenities include a conference centre and limo/town car service. Other amenities include an outdoor swimming pool, a health club, and a spa tub. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an area shuttle.

Within a 15-minute drive of this 5-star Benowa hotel, attractions include Pacific Fair Shopping Centre and Robina Town Centre.

Room, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$179 per night

Superior Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

RACV Royal Pines Resort Gold Coast ratings based on 1,016 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for RACV Royal Pines Resort Gold Coast

Everyone (319) Couples (342) Business (3) Family (352)
2 out of 5
Mattresshad bugs nd spiders and it was very strange for a 5 star to have something like that. When complained they took it easy about it. Not happy for a 5 star vompany to have spiders nd bugs. Very disappointed

Posted by on 30 Jan. 2019

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5 out of 5

Posted by on 29 Jan. 2019

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5 out of 5
nice facilities parks and waterpark/pool. family friendly car parking accessible.

Posted by on 28 Jan. 2019

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4 out of 5
Very good accommodation for families when visiting Surfers Paradise. Pool area is great and the restaurant on the top floor is a great idea for a date night as it has child minding included.

Posted by on 27 Jan. 2019

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5 out of 5
Great resort, beautiful views, comfortable room and kids loved the pools

Posted by on 22 Jan. 2019

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5 out of 5
Friendly and professional staff. Service was excellent. Lovely resort.

Posted by on 17 Jan. 2019

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5 out of 5

Posted by on 14 Jan. 2019

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4 out of 5

Posted by on 9 Jan. 2019

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5 out of 5
Lovely accomodation. A very relaxing and enjoyable stay.

Posted by on 28 Dec. 2018

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Comment from Hotel Management

4 Jan. 2019 by John Morris Resort Manager RACV Royal Pines resort

Thank you for your feedback and glad to hear you had a lovely stay. Looking forward to welcoming you back soon! Regards,

2 out of 5
Considering we paid full price in August we got a crappy dirty room. The room we got I expect to get if i got really cheap We won't bray here again.

Posted by on 26 Dec. 2018

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About the RACV Royal Pines Resort Gold Coast

Location Ross Street, Benowa, QLD 4217

Property Features

RACV Royal Pines Resort Gold Coast offers its guests a full-service spa, a golf course, and a complimentary water park. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. An outdoor pool, a kid's pool, and a health club are also featured at the luxury RACV Royal Pines Resort Gold Coast. Self parking is free. This 5-star Benowa hotel is smoke free.

  • 333 guestrooms or units
  • 22 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1991
  • Bar by the pool
  • Coffee shop
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free water park access
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Outdoor tennis courts - 5
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (35.1 km / 21.8 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

RACV Royal Pines Resort Gold Coast offers 333 forms of air-conditioned accommodation with minibars and a safe. Beds feature pillowtop mattresses. 40-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Kalinda Restaurant – This restaurant only serves breakfast.Open daily.

Trattoria Amici – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Arakawa Japanese – This restaurant only serves dinner. Open selected days.

Panorama – On-site Cafe. Open daily.

Videre – This restaurant only serves dinner. Open selected days.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 34 and AUD 34 for adults, and AUD 10 and AUD 34 for children (approximately)
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • RACV Royal Pines Resort Benowa
  • RACV Royal Pines Resort
  • RACV Royal Pines Benowa
  • RACV Royal Pines
  • RACV Royal Pines Resort Gold Coast, Australia - Benowa
  • Racv Royal Pines Hotel Benowa
  • RACV Royal Pines Resort Gold Coast Benowa
  • RACV Royal Pines Gold Coast Benowa
  • RACV Royal Pines Gold Coast
  • RACV Royal Pines Resort Gold Coast Australia - Benowa
  • Racv Royal Pines Ashmore

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.