A luxury stay in Gold Coast awaits you at RACV Royal Pines Resort Gold Coast. Within a 20-minute stroll, you'll find Royal Pines Resort Golf Course and Gold Coast Regional Botanic Gardens. Highlights at this family-friendly hotel include 4 restaurants, 2 bars/lounges, and a full-service spa.
A day of pampering at One Spa can include hot stone massages, prenatal massages, and body wraps along with aromatherapy and hydrotherapy. The restaurant, Kalinda Restaurant, is open for breakfast. At the hotel's own poolside bar, you can stop for a drink. Enjoy the 5 outdoor tennis courts, golf course and free water park plus access to golf lessons. A conference center and a business center are among the business amenities offered. Other amenities include an outdoor swimming pool, free WiFi in public areas, and a gym. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking.
With a stay at this 5-star Benowa hotel, you'll be 9.8 km (6.1 mi) from The Star Gold Coast and 16.1 km (10 mi) from Warner Bros. Movie World.
RACV Royal Pines Resort Gold Coast ratings based on 341 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for RACV Royal Pines Resort Gold Coast
Everyone (106)Couples (58)Family (116)
4 out of 5
Lovely rooms and lots of space outside. Easy walk to Netricon Stadium.
Posted by Nina on 23 Mar. 2023
Was this review helpful to you?
Comment from Hotel Management
24 Mar. 2023
by RACV Royal Pines
Thanks so much for your rating of our property. We hope to see you again soon Kind Regards RACV Royal Pines
5 out of 5
The facility was beautiful but it lacked little things, like the room didn’t have cold water in the fridge
Posted by Gary on 19 Mar. 2023
Was this review helpful to you?
Comment from Hotel Management
20 Mar. 2023
by DM
Dear Gary Thanks so much for your rating of our property and for providing feedback.We hope to see you again soon Kind Regards RACV Royal Pines
5 out of 5
The only thing I could suggest is when advertising the restaurants within the facility, they need to be marked as bookings are essential as all them were booked solid and we had to dine elsewhere which took away a part of the convenience staying at this hotel
Posted by Andrew on 19 Mar. 2023
Was this review helpful to you?
Comment from Hotel Management
20 Mar. 2023
by DM
Dear Andrew Thanks so much for your rating of our property and for providing feedback.We hope to see you again soon Kind Regards RACV Royal Pines
5 out of 5
Perfect for golf and leisure.
Posted by YVONNE on 18 Mar. 2023
Was this review helpful to you?
Comment from Hotel Management
18 Mar. 2023
by The team at RACV Royal Pines Resort
Dear Yvonne, Thank you for choosing to stay with us and for taking the time to leave a review. Hopefully we will be welcoming you back in the near future. Warm Regards
5 out of 5
Great location for us to get to Heritage Bank Arena to see Harry Styles. Loved the extra touches, like playing his music in the foyer to a handout advising us that room service was open when we would be getting back to our room but the words were song names, so clever. This added to a wonderful experience.
The room was lovely. Tv was a little tricky and there was some hair in the bathroom but it didn’t dampen our experience.
Posted by Rachel on 14 Mar. 2023
Was this review helpful to you?
Comment from Hotel Management
14 Mar. 2023
by DM
Dear Rachel Thanks for choosing to stay at RACV Royal Pines Its great to hear you had a fantastic time and enjoyed your experience while staying with us. We do look forward to seeing you again. Kind Regards RACV Royal Pines
5 out of 5
Posted by Debra on 3 Mar. 2023
Was this review helpful to you?
Comment from Hotel Management
23 Mar. 2023
by DM
Dear Debra Thanks for choosing to stay at RACV Royal Pines Its great to hear you had a fantastic time and enjoyed your experience while staying with us. We do look forward to seeing you again. Kind Regards RACV Royal Pines
2 out of 5
Sheets were dirty and had to be changed.
Vanity kit in bathroom was already opened and used.
Room service was unavailable as they were at capacity.
No parking spot was assigned.
Posted by Veronica on 1 Mar. 2023
Was this review helpful to you?
Comment from Hotel Management
7 Mar. 2023
by The team at RACV Royal Pines Resort
Dear Veronica, Thank you for choosing to stay with us and for taking the time to leave a review. Apologies regarding the cleanliness of your room, this information was shared with our Executive Housekeeper on the day of your departure. With regards to car parking, unfortunately we do not have allocated parking spots, although we do have a number of car parking areas available across the resort. Due to the Harry Styles concert at Heritage stadium, we were fully booked and did have security on the round about, directing guest to any available car parks. Thank you for your feedback regarding the room service, unfortunately we were not prepared for the sheer volume of room service orders received post Harry Styles concert. This feedback has been noted by our Management team and will be used to help improve our guest experience for any future concerts being held at Heritage Stadium. Once again thank you for staying, hopefully we will be able to welcome you back in the future for a more improved stay. Warm Regards
5 out of 5
Was so amazing, staff where so friendly, perfect for Harry styles concert
Posted by Alix on 1 Mar. 2023
Was this review helpful to you?
Comment from Hotel Management
2 Mar. 2023
by DM
Dear Alix Thanks for choosing to stay at RACV Royal Pines Its great to hear you had a fantastic time and enjoyed your experience while staying with us. We do look forward to seeing you again. Kind Regards RACV Royal Pines
5 out of 5
Very friendly staff
Posted by Dennis on 1 Mar. 2023
Was this review helpful to you?
Comment from Hotel Management
5 Mar. 2023
by DM
Dear DennisThanks so much for your rating of our property. We hope to see you again soon Kind Regards RACV Royal Pines
5 out of 5
Executive level room was amazing. Clean, modern style decor, and great view of the coastline.
Posted by Erin on 1 Mar. 2023
Was this review helpful to you?
Comment from Hotel Management
1 Mar. 2023
by DM
Dear ErinThanks for choosing to stay at RACV Royal Pines Its great to hear you had a fantastic time and enjoyed your experience while staying with us. We do look forward to seeing you again. Kind Regards RACV Royal Pines
RACV Royal Pines Resort Gold Coast offers its guests a full-service spa, a golf course, and a complimentary water park. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, a children's pool, and a health club are also featured at the luxury RACV Royal Pines Resort Gold Coast. Self parking is free. This 5-star Gold Coast hotel is smoke free.
333 guestrooms or units
22 levels
4 dining venues
2 bars or lounges
2 coffee shops
Built in 1991
Deli
Childcare (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Charging station for electric cars
Conference center
Business facilities
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Garden
Gift shop
Television in lobby
Bellhop
Elevator
No smoking on site
Bar by the pool
Family Friendly Amenities
Family property
Free water park access
Number of outdoor pools - 1
Children's pool
Waterslide
Free WiFi
Outdoor tennis courts - 5
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Playground on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
RACV Royal Pines Resort Gold Coast offers 333 accommodations with minibars and safes. Beds feature pillowtop mattresses. LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Pillowtop beds
Minibar
In-room dining (limited hours)
LCD television
Digital channels
Coffee maker
Shower
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Kalinda Restaurant - This restaurant serves breakfast only.
Trattoria Amici - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Arakawa Japanese - This restaurant specializes in Japanese cuisine and serves dinner only. Open select days.
Panorama - Onsite café. Open daily.
Tees Clubhouse - Onsite restaurant. Open daily.
Room service (during limited hours) is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 6
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Spa tub in spa
Massages
Hot stone massage
Prenatal massage
Steam room in spa
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for AUD 60.0 per day.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at RACV Royal Pines Resort Gold Coast
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and lunch, and also through room service.
No cots (infant beds) available
Children stay free
Service animals not allowed
Number of children who can stay for free – 2
Debit cards
Staffed front desk
Children stay free: Maximum age 12
Credit card pre-authorisation
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Guests must provide health documentation
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately AUD 39–39 for adults, and AUD 15–39 for children
Rollaway bed fee: AUD 60.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
RACV Pines
RACV Pines Resort
RACV Resort Royal Pines
RACV Royal
RACV Royal Pines
RACV Royal Pines Benowa
Racv Royal Pines Gold Coast
RACV Royal Pines Resort Benowa
Royal Pines RACV
Royal Pines Resort RACV
Racv Royal Pines Ashmore
Racv Royal Pines Hotel Benowa
RACV Royal Pines Resort Gold Coast, Australia - Benowa
RACV Royal Pines Resort Gold Coast Hotel
RACV Royal Pines Resort Gold Coast Benowa
RACV Royal Pines Resort Gold Coast Hotel Benowa
You should know
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
Awards & Affiliations
EarthCheck
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
There was an error importing /Gold-Coast-Hotels-RACV-Royal-Pines-Resort-Gold-Coast.h425456-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Gold-Coast-Hotels-RACV-Royal-Pines-Resort-Gold-Coast.h425456-p2.Hotel-Reviews?rm1=a2&
Frequently Asked Questions
RACV Royal Pines Resort Gold Coast offers free cancellation on select room rates. Check out the cancellation policy for more info.
RACV Royal Pines Resort Gold Coast requires guests to provide COVID-related documentation at check-in, uses enhanced cleaning measures, and ensures social distancing. Contactless room service is available.
Yep, RACV Royal Pines Resort Gold Coast has a free self car park.
The closest beach to RACV Royal Pines Resort Gold Coast is Surfers Paradise Beach (5.3 km).
Yep, One Spa is available for guests. It has a spa tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.
RACV Royal Pines Resort Gold Coast has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.
Yep, this property has a waterslide!
RACV Royal Pines Resort Gold Coast features a full-service spa, a health club and an outdoor pool.
A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at RACV Royal Pines Resort Gold Coast.
Yeah, buffet breakfast is offered daily from 6:30 AM to 10:00 AM.
No, RACV Royal Pines Resort Gold Coast does not offer an airport shuttle service.
Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?
Check-in begins at 2 PM. Check-out time is 11:00 AM.
No, pets and service animals are not allowed.
Yep, RACV Royal Pines Resort Gold Coast has a 27-hole golf course. A golf driving range, golf lessons and a golf pro shop are available.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
