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4.6 out of 5

" A very comfortable stay for a quick trip. Room was wonderful and spacious. Check in and check out was easy with great staff. Great facilities and wou ... " More

By a verified traveller on Sun 17 Mar 2024

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Hotel Description

A luxury stay in Gold Coast awaits you at RACV Royal Pines Resort Gold Coast. You'll be within a 10-minute walk of Royal Pines Resort Golf Course and 2.3 km (1.4 mi) from Heritage Bank Stadium. Highlights at this family-friendly hotel include 4 restaurants, 2 bars/lounges, and a full-service spa.

A day of pampering at One Spa can include hot stone massages, prenatal massages, and body wraps along with aromatherapy and hydrotherapy. The restaurant, Kalinda Restaurant, is open for breakfast. At the hotel's own poolside bar, you can stop for a drink. Enjoy the 5 outdoor tennis courts, golf course and free water park plus access to golf lessons. Business amenities include meeting rooms, a conference center, and a business center. Other amenities include an outdoor swimming pool, free WiFi in public areas, and a gym. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 5-star Benowa hotel include Cavill Avenue and The Star Gold Coast.

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$195* Per night/room 14 Apr. - 15 Apr.

Mountain View Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Spa Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Mountain View Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

RACV Royal Pines Resort Gold Coast ratings based on 393 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for RACV Royal Pines Resort Gold Coast

Everyone (139) Couples (58) Family (116)
5 out of 5
A very comfortable stay for a quick trip. Room was wonderful and spacious. Check in and check out was easy with great staff. Great facilities and would definitely stay again.

Posted by on 17 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by Andrew

Dear Michelle, Thanks so much for your feedback from your recent stay at RACV Royal Pines Resort. It’s great to hear you enjoyed your stay and the experience. It is feedback like yours that makes us proud on what our property can achieve and deliver to our amazing guests. We look forward to welcoming you back in the future. Warm Regards,The team @ RACV Royal Pines Resort

5 out of 5
Amazing staff from the man he took our luggage, to dinner and breakfast service, and staff we met along the way. Love walking around the gardens, facilities bordering the gold course. Sanity saving stopover.

Posted by on 17 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by DM

Dear Jo Thanks for choosing to stay at RACV Royal Pines Its great to hear you had a fantastic time and our team went the extra mile for you. We do look forward to seeing you again. Kind Regards RACV Royal Pines

5 out of 5

Posted by on 17 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by DM

Dear TarynThanks so much for your rating of our property. We hope to see you again soon Kind Regards RACV Royal Pines

4 out of 5
Beautiful clean apartment, great views and friendly staff. Booked the spa suite and was worth the price :) would of liked a seated balcony though but that’s ok!

Posted by on 17 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by DM

Dear ElleThanks so much for your rating of our property. We hope to see you again soon Kind Regards RACV Royal Pines

4 out of 5
Nice place, hard to get a park and necessities though.

Posted by on 10 Mar. 2024

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Comment from Hotel Management

10 Mar. 2024 by The Team RACV Royal Pines Resort

Dear Scott, Thank you for staying at RACV Royal Pines Resort for your recent stay here on the Gold Coast and for also for taking the time to complete a survey following your departure.We appreciate you letting us know about your experience and highlighting the areas of disappointment, we will be sure to pass on this feedback to the relevant departments to improve these areas.Again, thank you for your review & we welcome the opportunity to create a better experience for you the next time you choose to stay with us.Warm Regards,The Team @ RACV Royal Pines Resort

5 out of 5
Stay was awesome

Posted by on 26 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by DM

Dear Mitchell Thanks so much for your rating of our property. We hope to see you again soon Kind Regards RACV Royal Pines

5 out of 5
Very friendly helpful staff restuarants were fantastic with service & food. Check in pleasant & room fantastic. Golf course good fun

Posted by on 22 Feb. 2024

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Comment from Hotel Management

23 Feb. 2024 by Team RPR

Thank you for staying with us and for taking the time to leave a review. We hope to welcome you back in the near future. Warm Regards

5 out of 5
Great room and comfortable bed. Excellent breakfast. Friendly service. Thanks Ethan.

Posted by on 11 Feb. 2024

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Comment from Hotel Management

11 Feb. 2024 by DM

Dear CarlThanks for choosing to stay at RACV Royal Pines Its great to hear you had a fantastic time and enjoyed your experience while staying with us. We do look forward to seeing you again. Kind Regards RACV Royal Pines

5 out of 5
Very good

Posted by on 10 Feb. 2024

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Comment from Hotel Management

10 Feb. 2024 by DM

Dear Jalal Thanks so much for your rating of our property. We hope to see you again soon Kind Regards RACV Royal Pines

5 out of 5

Posted by on 4 Feb. 2024

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Comment from Hotel Management

5 Feb. 2024 by DM

Dear Liz Thanks so much for your rating of our property. We hope to see you again soon Kind Regards RACV Royal Pines

About the RACV Royal Pines Resort Gold Coast

Location Ross Street, Benowa, QLD 4217

Property Features

RACV Royal Pines Resort Gold Coast offers its guests a full-service spa, a golf course, and a complimentary water park. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A business center and meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury RACV Royal Pines Resort Gold Coast. Self parking is free. This 5-star Gold Coast hotel is smoke free.

  • 333 guestrooms or units
  • 22 levels
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Built in 1991
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 5
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

RACV Royal Pines Resort Gold Coast offers 333 accommodations with minibars and safes. Beds feature pillowtop mattresses. LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Kalinda Restaurant - This restaurant serves breakfast only.

Trattoria Amici - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Arakawa Japanese - This restaurant specializes in Japanese cuisine and serves dinner only. Open select days.

Panorama - Onsite café. Open daily.

Tees Clubhouse - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Prenatal massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Children stay free - maximum age 12
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39–39 for adults, and AUD 15–39 for children
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • RACV Pines
  • RACV Pines Resort
  • RACV Resort Royal Pines
  • RACV Royal
  • RACV Royal Pines
  • RACV Royal Pines Benowa
  • Racv Royal Pines Gold Coast
  • RACV Royal Pines Resort Benowa
  • Royal Pines RACV
  • Royal Pines Resort RACV
  • Racv Royal Pines Ashmore
  • Racv Royal Pines Hotel Benowa
  • RACV Royal Pines Resort Gold Coast, Australia - Benowa
  • RACV Royal Pines Resort Gold Coast Hotel
  • RACV Royal Pines Resort Gold Coast Benowa
  • RACV Royal Pines Resort Gold Coast Hotel Benowa

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.