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RACV Royal Pines Resort Gold Coast

5-star property
Ross Street, Benowa, QLD 1800 796 370
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4.6 out of 5
Exceptional!
See all 480 Wotif Reviews

"Great service and cleanliness of rooms. The views are great as we had the view of surfers. " More

By a verified traveller on Mon 16 Mar 2020

Points Of Interest

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Hotel Description

A luxury stay in Gold Coast awaits you at RACV Royal Pines Resort Gold Coast. You'll be within a 20-minute walk of Gold Coast Regional Botanic Gardens and 2 km (1.3 mi) from Metricon Stadium. Highlights at this family-friendly hotel include 4 restaurants, 2 bars/lounges, and a full-service spa.

You can enjoy LCD TVs with digital channels, and all 333 rooms feature free WiFi, coffee/tea makers, and safes. Minibars provide refreshments, and 24-hour room service is also available. You'll find nice touches like free toiletries and pillowtop beds to enhance your stay. Hair dryers, phones, and irons/ironing boards are also available.

A day of pampering at One Spa can include hot stone massages, prenatal massages, and body wraps along with aromatherapy and hydrotherapy. The restaurant, Kalinda Restaurant, is open for breakfast. At the hotel's own poolside bar, you can stop for a drink. Enjoy the 5 outdoor tennis courts, golf course and free water park plus access to golf lessons. Business travelers can take advantage of a conference center, a business center, and limo/town car service. Other amenities include an outdoor swimming pool, free WiFi in public areas, and a health club. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an area shuttle.

Attractions within a 10-minute drive of this 5-star Benowa hotel include Chevron Renaissance and Cavill Avenue.

Mountain View Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Spa Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Twin Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

RACV Royal Pines Resort Gold Coast ratings based on 480 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for RACV Royal Pines Resort Gold Coast

Everyone (231) Couples (111) Business (3) Family (133)
5 out of 5

Posted by on 16 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by Hotel Management

Thank you for staying at RACV Royal Pines Resort. We are pleased that you had an enjoyable stay.

5 out of 5
Great service and cleanliness of rooms. The views are great as we had the view of surfers.

Posted by on 16 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by Hotel Management

Thank you for staying at RACV Royal Pines Resort. The Gold Coast skyline view is very nice during the day and night. We are pleased that you had an enjoyable stay.

5 out of 5
Location was great. Next time I would book in a round of golf

Posted by , from Brisbane on 2 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by Hotel Management

Dear Dave, We are pleased that you enjoyed the resort. Make sure you do book golf on your next visit, you have 27 holes over 3 courses to choose from. Enjoy!

5 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by Hotel Management

Thank you for staying at RACV Royal Pines Resort, we are pleased that you had an enjoyable stay. Kind Regards,

5 out of 5
Great location close to everything, golf course in great condition, friendly staff Italian restaurant great, food 5 star, would recommend and stay again.

Posted by , from Sydney on 27 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by The team at RACV Royal Pines Resort

Hi Tim, Thank you for the glowing review, I am pleased to see that you had an enjoyable stay with us.We look forward to welcoming you back in the near future. Warm Regards

4 out of 5
Great stay will stay again.. only negative was its a little outdated but was great for a quick getaway

Posted by on 23 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by The team at RACV Royal Pines Resort

Thank you for the review, we look forward to welcoming you back in the future. Warm Regards

5 out of 5
Variety of dining options, delicious meals, lovely views and first class service.

Posted by on 23 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by The team at RACV Royal Pines Resort

Thank you for the review. We are pleased to see you had an enjoyable stay with us. Warm Regards

4 out of 5
Happy with everything. Tv was old and didn't work properly

Posted by on 12 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by The team at RACV Royal Pines Resort

Thank you for your review!

4 out of 5
Great property, great location Its getting a bit dated - could do with a refurbish.

Posted by , from Brisbane on 12 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by The team at RACV Royal Pines Resort

Dear Dawn, Thank you for choosing to stay with us and for taking the time to leave a review. Kind Regards

5 out of 5

Posted by on 11 Feb. 2020

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Comment from Hotel Management

11 Feb. 2020 by Hotel Management

Thank you for staying at RACV Royal Pines Resort. We are pleased that you had a wonderful stay.

About the RACV Royal Pines Resort Gold Coast

Location Ross Street, Benowa, QLD 4217

Property Features

RACV Royal Pines Resort Gold Coast offers its guests a full-service spa, a golf course, and a complimentary water park. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A business center and limo/town car service are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury RACV Royal Pines Resort Gold Coast. Self parking is free. This 5-star Gold Coast hotel is smoke free.

  • 333 guestrooms or units
  • 22 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1991
  • Bar by the pool
  • Coffee shop
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free water park access
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 5
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Coolangatta Airport (OOL) (32.8 km / 20.4 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

RACV Royal Pines Resort Gold Coast offers 333 accommodations with minibars and safes. Beds feature pillowtop mattresses. LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Kalinda Restaurant - This restaurant serves breakfast only.

Trattoria Amici - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Arakawa Japanese - This restaurant serves dinner only. Open select days.

Panorama - Onsite café. Open daily.

Videre - This restaurant serves brunch only. Reservations are required. Open select days.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at RACV Royal Pines Resort Gold Coast

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast and lunch, and also through room service.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 34 and AUD 34 for adults, AUD 10 and AUD 34 for children (approximately)
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • RACV Pines
  • RACV Pines Resort
  • RACV Resort Royal Pines
  • RACV Royal
  • RACV Royal Pines
  • RACV Royal Pines Benowa
  • Racv Royal Pines Gold Coast
  • RACV Royal Pines Resort Benowa
  • Royal Pines RACV
  • Royal Pines Resort RACV
  • Racv Royal Pines Ashmore
  • Racv Royal Pines Hotel Benowa
  • RACV Royal Pines Resort Gold Coast, Australia - Benowa
  • RACV Royal Pines Resort Gold Coast Hotel
  • RACV Royal Pines Resort Gold Coast Benowa
  • RACV Royal Pines Resort Gold Coast Hotel Benowa

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • EarthCheck

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.