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4.2 out of 5

"The property was centrally located to Broadbeach which was good. Having to carry my suitcase up 6 flights of stairs was not so good. " More

By a verified traveller on Thu 25 Feb 2021

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Hotel Description

At Aruba Surf Resort you'll be within just a 10-minute stroll of popular attractions like Gold Coast Convention and Exhibition Centre and The Oasis. Highlights at this property include an outdoor swimming pool, and in-room kitchens and free WiFi.

Each apartment is individually decorated and features a TV with cable channels, along with a balcony or patio, a ceiling fan, and a hair dryer. A kitchen, a microwave, and a phone are also available.

This smoke-free apartment building offers free WiFi in public areas, a fitness center, and a terrace. Additionally, you'll find a garden, barbecue grills, and tour/ticket assistance. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute walk of this 3.5-star Broadbeach property include The Star Gold Coast and Pacific Fair Shopping Centre.

Studio (High Floor )

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms (Split Level)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Aruba Surf Resort ratings based on 171 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Aruba Surf Resort

Everyone (94) Couples (50) Business (1) Family (25)
4 out of 5
The property was centrally located to Broadbeach which was good. Having to carry my suitcase up 6 flights of stairs was not so good.

Posted by on 25 Feb. 2021

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5 out of 5
The room was excellent, air-conditioning and Foxtel, nice balcony to enjoy a drink on. Beds comfy. Staff were excellent and helpful. Pool and spa are a great little area. Only downside I can think of is the car park, there is not enough parks for the amount of rooms. We often had to park on the street a few streets away which was a little frustrating.

Posted by , from Brisbane on 5 Oct. 2020

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Comment from Hotel Management

8 Nov. 2020 by Aruba Surf Resort

We were delighted to hear that you had a wonderful stay with us. Thank you so much for your review and we hope to see again when visiting the Gold Coast.

3 out of 5
The location is excellent. The tiles around the pool and the entrance are very slippery when wet. The air conditioning unit in our room was very noisy. Also you cannot sit on the balcony with the air conditioning on. Our room is in need of updating. The bathroom is tired and the couch has a big split in the seat.

Posted by on 10 Feb. 2020

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Comment from Hotel Management

10 Feb. 2020 by Ting Ting

Thank you for your comments,we will target on these issues to report to our committee and owners soon!!! We are really appreciated if you would like to give us the chance to show the improvement for your next stay . Kind Regards Aruba Surf Management

4 out of 5
We had a very pleasant and comfortable stay for 8 nights. We found the lady on reception friendly and informative. The 1 bedroom apartment had everything we needed and the Washer/Dryer, Foxtel and Speedy Wifi were a bonus. Everything worked well. The gardens are beautiful and well maintained. The Pool & Spa and surrounding area are lovely and clean. The BBQ area is spacious and clean. Liked having a gated secure basement carpark for hire car. Aruba Surf is a peaceful place & we loved sitting out on the balcony listening to the birds chirping. I booked in advance and put in a request for a specific room, the lovely lady was able to give it to me. I'm so grateful it was available! Self-contained apartments suit us, don't have to feel rushed to leave to let cleaners in etc. I was aware to bring own toiletries etc. Can't understand why some people complain about this! We were happy to have a room on ground floor. We are both in our 60's with health issues, so not sure we would have been able to handle more stairs for the higher rooms. Aruba Surf is in an excellent location. If you don't have a car it is so easy to get around. In between 2 shopping centres. The Beach, Tram and Casino within close walking distance. This place is good value and wouldn't hesitate to stay again. Thankyou to the Staff at Aruba Surf! Was sad to leave!

Posted by , from Perth on 9 Feb. 2020

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Comment from Hotel Management

10 Feb. 2020 by Ting

Hello Kathleen We are really appropriate of your valuable feedback. This is definitely grant encouragements and awards for all staffs working for Aruba Surf Resort. We look forward to servicing you again! Thank you Kind Regards Aruba Surf Management

2 out of 5
Mould in shower. Dirty. Smoke alarm hanging from ceiling. Good location.

Posted by on 2 Feb. 2020

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Comment from Hotel Management

5 Feb. 2020 by Aruba Surf Resort Management

Thanks for your comments, please suggest us which room did you stay in.

3 out of 5
Location was great however complex very tired Shower quite noisy and appeared dirty with quite a few Black tufts of hair found in bathroom and bedroom which gave the impression was not cleaned Toilet roll with 1/4 inch of paper and no spare on arrival

Posted by on 11 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Annie Tang

Hi dear guest, thank you for letting us know the issue you found. We have trained cleaner again to avoid these issue happen. Thank you and have a lovely day. Regards, Annie Tang

3 out of 5
Excellent location with everything close by but property needs updating.

Posted by on 4 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Annie Tang

Thank you for your review. It helps us to improve. Have a lovely day. Regards, Annie Tang

5 out of 5
Close to beaches, shopping centres and restaurants

Posted by on 2 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by Aruba Surf Resort Management

Dear guest, Thanks for your excellent comments. Hope to see you again in Aruba Surf Resort. Kind Regards, Aruba Surf Resort Management

5 out of 5
Great location added bonus the laundry, great value

Posted by on 29 Nov. 2019

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Comment from Hotel Management

2 Dec. 2019 by Annie Manager

Thank you for staying with us and we are happy to know you had a pleasant stay. Looking forward to see you next time.

3 out of 5
Was very central to pacific fair, Dracula's and main motor ways to other places. Was a block off the main road so you don't get the noise and or dust and the pool and spa are great. Deacon at check out is very helpful. Thought i had free internet as was on their website but you have to pay for that. Also have to pay a bond up front when you check in. Has air con and ceiling fans so is good if you don't like the heat and the balcony was nice too.

Posted by on 28 Nov. 2019

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Comment from Hotel Management

28 Nov. 2019 by Aruba Surf Resort Management

Dear Guest, Thanks for your reivew, We do have free wifi, what you need to do is that coming reception and ask us to give you the code for wifi. Kind Regards

Property Features

Aruba Surf Resort offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at Aruba Surf Resort. Free self parking is available. This 3.5-star Gold Coast apartment is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Built in 1997
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Broadbeach South Light Rail Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Aruba Surf Resort offers 30 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star apartment have kitchens with microwaves and cookware/dishes/utensils. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels.

  • In-room kitchen
  • Private balcony or patio
  • Television
  • Cable channels
  • Microwave
  • Electric kettle
  • Kitchenware
  • Shower
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Sunday: 9 AM - 11 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

If you are planning to arrive outside front desk hours, please contact the property in advance to arrange check-in.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Sunday: 9 AM - 11 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay
  • Breakage deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aruba Surf Broadbeach
  • Aruba Surf Resort
  • Aruba Surf Resort Broadbeach
  • Aruba Surf Hotel Broadbeach
  • Aruba Surf Resort Broadbeach, Gold Coast
  • Aruba Surf
  • Aruba Surf Resort Broadbeach
  • Aruba Surf Resort Apartment
  • Aruba Surf Resort Broadbeach
  • Aruba Surf Resort Apartment Broadbeach
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.