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4.1 out of 5

"Lovely room, but way too small. Not worth $650 per night. " More

By a verified traveller on Thu 22 Sep 2022

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Hotel Description

At Dorsett Gold Coast you'll be within just a 10-minute stroll of Gold Coast Convention and Exhibition Centre and The Oasis. Highlights at this hotel include an outdoor swimming pool, free self parking, and a poolside bar.

Jin Café and Bar is the hotel's own bar. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli.

Places within a 15-minute walk of this 4-star Broadbeach hotel include Oracle Boulevard and Pacific Fair Shopping Centre.

Standard King Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$166* Per night/room 23 Oct. - 24 Oct.

Executive King Panoramic - Includes Executive Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Panoramic

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Twin

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard King Panoramic

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Twin Panoramic - Includes Executive Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Dorsett Gold Coast ratings based on 224 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Dorsett Gold Coast

Everyone (63) Couples (103) Family (27)
4 out of 5
Lovely room, but way too small. Not worth $650 per night.

Posted by on 22 Sep. 2022

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5 out of 5
The property was very well presented appeared to be quite new

Posted by on 20 Sep. 2022

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Comment from Hotel Management

21 Sep. 2022 by Christian Wachter (Hotel Manager)

Dear Leanne,Thank you for choosing to stay with us! I'm pleased to hear that you had a wonderful experience during your time at the hotel and we hope to welcome you back again in the not too distant future.Many thanks,Christian WachterHotel Manager

5 out of 5
Great place to stay, close to everything, staff and cleanliness was 5 star, parking is horrendous, quite a bit to pay to have to park elsewhere and pay

Posted by on 18 Sep. 2022

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Comment from Hotel Management

20 Sep. 2022 by Christian Wachter (Hotel Manager)

Dear Priscilla,Thank you for choosing to stay with us! I'm happy to hear that your overall experience at the hotel was a great one. We hope to welcome you back again in the not too distant future.Many thanks,Christian WachterHotel Manager

5 out of 5
We absolutely loved our stay and are already working out dates to return! The staff are so lovely, the pool amazing, the rooms elegant and the choice of restaurants superb .

Posted by on 17 Sep. 2022

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5 out of 5
enjoyed our overnite stay

Posted by on 16 Sep. 2022

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Comment from Hotel Management

20 Sep. 2022 by Christian Wachter (Hotel Manager)

Dear Fay,Thank you for choosing to stay with us! I'm pleased to hear that you had an enjoyable experience during your time at the hotel and we hope to welcome you back again soon.Many thanks,Christian WachterHotel Manager

5 out of 5
Very clean rooms and hotel. Would definitely stay there again

Posted by on 13 Sep. 2022

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Comment from Hotel Management

14 Sep. 2022 by Christian Wachter (Hotel Manager)

Dear Shaun,Thank you for choosing to stay with us! I'm pleased to hear that you had a wonderful experience during your stay and we hope to welcome you back again soon.Many thanks,Christian WachterHotel Manager

4 out of 5
We liked the overall look, the room had everything you need. However the front desk staff when checking in were very unprofessional and not friendly.

Posted by on 11 Sep. 2022

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Comment from Hotel Management

13 Sep. 2022 by Christian Wachter (Hotel Manager)

Dear Glen,Thank you for taking the time to share feedback on your recent stay with us. I'm happy to hear that your overall experience at the hotel was a good one however, I do apologise for your experience with our front office team. I will be sure to forward this onto our Front Office Manager for further review. We hope you will allow us the opportunity to welcome you back in the not too distant future.Many thanks,Christian WachterHotel Manager

3 out of 5
location is fantastic. my husband and i both hated the pillows and mattress you can feel the springs. considering how much we paid was actually disappointing at quality of mattress and pillow. on a good note, we loved the executive lounge. that was best part of the stay.

Posted by on 11 Sep. 2022

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Comment from Hotel Management

13 Sep. 2022 by Christian Wachter (Hotel Manager)

Dear Alina,Thank you for taking the time to share feedback on your recent stay with us. I'm happy to hear that you enjoyed our Executive Lounge during your stay - it definitely is a beautiful view up there! We appreciate your feedback regarding the bedding and I will be sure to forward this onto the appropriate department for further review. We hope to welcome you back again in the not too distant future.Many thanks,Christian WachterHotel Manager

2 out of 5
not enough power points limited space for tea making getting to car park very difficult.

Posted by on 6 Sep. 2022

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Comment from Hotel Management

7 Sep. 2022 by Christian Wachter (Hotel Manager)

Dear Bob, Thank you for taking the time to share feedback on your recent stay with us. I'm disappointed to hear that your overall experience wasn't what you expected and I will be sure to forward your feedback onto the appropriate department for further review. We hope you will allow us the opportunity to welcome you back in the not too distant future.Many thanks,Christian WachterHotel Manager

5 out of 5
I stayed at this hotel from Thursday - Saturday. I had a panoramic view room which was a great size. Room also includes coffee pod machine. Bathroom was gorgeous. I was concerned over other reviews about hard mattresses but I had no issue with it, I slept very well indeed. Rooms are beautiful. No desk though which would have been nice as I was working. Handy that the hotel is connected to the star casino for dining and room service options. Staff were always super friendly and helpful. This hotel uses the same car park as the star which is free but on busy evenings you may have to do a couple of rounds before you find a space. Park on levels 3&4 for direct lift access to the Dorsett. I would stay again.

Posted by on 3 Sep. 2022

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Comment from Hotel Management

7 Sep. 2022 by Christian Wachter (Hotel Manager)

Dear Katie,Thank you for choosing to stay with us! I'm thrilled to hear that you had a wonderful experience during your time at the hotel and we can't wait to welcome you back again soon.Many thanks,Christian WachterHotel Manager

Property Features

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. An outdoor pool, a terrace, and a garden are also featured at the eco-friendly Dorsett Gold Coast. Self parking is free. This 4-star Gold Coast hotel is smoke free.

  • 313 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Broadbeach South Light Rail Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Dorsett Gold Coast offers 313 air-conditioned accommodations with minibars and safes. A pillow menu is available. 50-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, hair dryers, and toothbrushes and toothpaste. This Gold Coast hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • Smart television
  • Digital channels
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste
  • Travel crib

Food & Drink

Jin Café and Bar - Onsite bar.

Harvest Buffet - Onsite buffet restaurant. Open daily.

Kiyomi - Onsite fine-dining restaurant. Open daily.

Cucina Vivo - Onsite restaurant. Open daily.

Garden Kitchen & Bar - Onsite restaurant. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Water fee: AUD 0
  • Credit card charges are subject to a surcharge of 0.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dorsett Gold Coast Hotel
  • Dorsett Gold Coast Broadbeach
  • Dorsett Gold Coast Hotel Broadbeach

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Globe
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.