For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Meriton Suites Surfers Paradise places you steps from Slingshot and within a short 5-minute stroll of Surfers Paradise Beach. Highlights at this beach aparthotel include in-room washers/dryers, free WiFi, and Smart TVs.
You can enjoy a TV with digital channels, and each apartment features a dining area, a sitting area, and an espresso maker. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A safe, a hair dryer, and an iron/ironing board are also available. Weekly housekeeping is available.
Enjoy the indoor swimming pool, gym, spa tub, and sauna. Additionally, you'll find free WiFi in public areas and laundry facilities.
Sights within a 10-minute walk of this 3.5-star Surfers Paradise aparthotel include King Tutts Putt Putt and Infinity Attraction.
Meriton Suites Surfers Paradise ratings based on 20 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff0.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Meriton Suites Surfers Paradise
Everyone (2)Couples (7)Family (8)
5 out of 5
Beautiful rooms, great price.
Posted by Cassandra on 11 Oct. 2021
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Comment from Hotel Management
13 Oct. 2021
by Guest Services Team
Thank-you for your feedback and we are glad you enjoyed your stay.
4 out of 5
living room tv was not working
Posted by ken on 11 Oct. 2021
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Comment from Hotel Management
13 Oct. 2021
by Guest Services Team
Thank you for your feedback and we do apologise about the technical issues with the tv and we hope to see you return in the future.
1 out of 5
Absolutely terrible service. Terrible staff. Room not serviced. No car parking. No luggage drop points. Nice rooms but would never stay at another Meriton hotel ever again!!
Posted by Amanda on 8 Oct. 2021
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Comment from Hotel Management
8 Oct. 2021
by Guest Services Team
Dear Amanda,
We are sorry to hear you had 'terrible' service. Our staff work very hard and strive to provide excellent service to our guests.
The hotel does not provide parking onsite which is published on Expedia and our website however we apologize for the inconvenience of having to park offsite. We do apologize for your experience but hope to see you back at the hotel.
3 out of 5
Property was amazing. Appartment was amazing
Staff let the experience down
Long queue during check in with only 1 staff member
Other times staff were un helpful and not friendly
Posted by Selina on 1 Oct. 2021
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Comment from Hotel Management
6 Oct. 2021
by Guest Services Team
Thank-you for you feedback. We are sorry to hear about your check-in experience. Our staff are hard working and strive to provide excellent service to our guests. We hope to see you back again soon.
4 out of 5
Location was perfect and it was kept very clean
Posted by Dale on 1 Oct. 2021
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Comment from Hotel Management
6 Oct. 2021
by Guest Services Team
Thank-you for your great feedback. We are glad to hear you enjoyed your stay.
1 out of 5
I was very disappointed in my stay at this property
The room I stayed in was not good at all with excessive wind noise coming in through the doors , the room was pressurised and the front door literally based on the door frames while the balcony slide door did the same thing ,
We ended up checking out around 9.30 PM as the room was not fit to stay in .
This was my anniversary and my wife and I live around 40 mins away so we decided to head home to at least get some sleep ,
The front desk person was not very helpful other than offering another room , but to be honest we are not kids living rooms we are grown adults who where expecting a better room and quality of property without being displaced .
Very disappointed and I have been waiting on James the manager calling me back to speak to me now , apparently he’s been busy .
I would like a full refund as this was not just a lost night for a get away for my wife and I , but it has now become clear the management do not care about our inconvenience
This kind o property advertise as being the best in the business but frankly from the room quality and the staff iv been very let down . I feel sorry for my wife who had been looking forward to a mini break to enjoy our anniversary
Rating less than 1 from 10 in my opinion and a full refund should be in order as the room is clearly not fit to sell 0450878198
Posted by Alan on 1 Oct. 2021
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Comment from Hotel Management
8 Oct. 2021
by James Whelan
Hi Alan
It was nice speaking with you, thank you again for raising this issue, I do apologize again that it took me so long to call you.
Kind regards
5 out of 5
Property was stunning and the beach views were incredible!! Nice and central to everything you need!
Posted by Jessica on 30 Sep. 2021
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Comment from Hotel Management
6 Oct. 2021
by Guest Services Team
Thank-you for your feedback. We are glad to hear you enjoyed your stay.
3 out of 5
Will be a great place when it’s finished, constant knocking noise in room which was frustrating apparently due to the wind coming from the open roof
Check in was terrible huge wait. Not enough staff on
Lifts an absolute nightmare minimum of 15 minute wait every time we used them check out over half an hour to get a lift to exit
Room itself was fantastic
Posted by Lisa on 30 Sep. 2021
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Comment from Hotel Management
8 Oct. 2021
by James Whelan
Hi Lisa
Thank you for recently staying with us, I do apologize that you encountered some wait times, we hope to improve this moving forward. We also expect construction noise's to stop in the coming months with the completion of the building.
Kind regards
5 out of 5
Love it from the moment we entered, greeted and welcomed and given a gorgeous ocean view apartment in the 18th floor! The view from every angle was magnificent, facilities gorgeous and had everything you could think of! Definitely be staying again guys!
Posted by Sherie on 26 Sep. 2021
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Comment from Hotel Management
29 Sep. 2021
by Guest Services Team
Dear Sherie,
Thank-you for the wonderful feedback. We are so glad to hear you enjoyed your stay. Hopefully we'll see you again soon.
5 out of 5
The motel is so new its not on the uber map, the room so fresh I loved it.
Posted by Barbara on 19 Sep. 2021
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Comment from Hotel Management
21 Sep. 2021
by James Whelan
Hi Barbara
Thanks for sharing your comments. We hope to see you again soon.
Kind regards
As a guest of Meriton Suites Surfers Paradise, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Public spaces have free WiFi. Meriton Suites Surfers Paradise also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. This 3.5-star Gold Coast aparthotel is smoke free.
332 guestrooms or units
Built in 2021
Poolside lounge chairs
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Laundry facilities
Separate dining area
Washer/dryer
Full-sized refrigerator/freezer
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Room Amenities
Meriton Suites Surfers Paradise offers 332 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate dining areas. Beds feature premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and espresso makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 58-cm Smart televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.
Washer and dryer
Dining room
Sitting area
Smart television
Digital channels
Premium channels
Refrigerator (full size)
Microwave
Oven
Stove
Dishwasher
Espresso maker
Coffee maker
Kitchenware
Luxury bedding
Housekeeping (weekly)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Climate control (heating)
Wardrobe or closet
Toothbrush and toothpaste available
Change of towels (on request)
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at 11:30 PM
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property will place a credit card authorization at check-in of AUD 100 for Studio Suite and One Bedroom Suite bookings, AUD 200 for Two Bedroom Suite Bookings, AUD 400 for Three Bedroom bookings, and AUD 2,000 for the Three Bedroom Pacific Penthouse.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10:00 AM
Payment types
Children and extra beds
Children are welcome.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available.
No cots (infant beds) available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
UnionPay
Staffed front desk
Credit card pre-authorisation
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 2000 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Credit card charges are subject to a surcharge of 1.75 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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Frequently asked questions
Meriton Suites Surfers Paradise offers free cancellation on select room rates. Check out the cancellation policy for more info.
Meriton Suites Surfers Paradise uses enhanced cleaning measures, ensures social distancing, and gives staff personal protective equipment. There is a shield between guests and staff in the main contact areas.
Yep, but only for motorcycles.
Yep, Meriton Suites Surfers Paradise is a short 3-minute walk from Surfers Paradise Beach.
Meriton Suites Surfers Paradise has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 5:00 AM to 10:00 PM.
This property features an indoor pool, as well as premium bedding and an espresso maker.
A hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Meriton Suites Surfers Paradise.
You bet! With amenities like an indoor pool and laundry facilities, as well as highchairs and baby bths in the guestrooms, it's no surprise Meriton Suites Surfers Paradise is a hit with families.
No, Meriton Suites Surfers Paradise does not offer an airport shuttle service.
Check-in begins at 2:00 PM. Check-out time is 10:00 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
