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4.1 out of 5

"Beautiful rooms, great price. " More

By a verified traveller on Mon 11 Oct 2021

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Hotel Description

Meriton Suites Surfers Paradise places you steps from Slingshot and within a short 5-minute stroll of Surfers Paradise Beach. Highlights at this beach aparthotel include in-room washers/dryers, free WiFi, and Smart TVs.

You can enjoy a TV with digital channels, and each apartment features a dining area, a sitting area, and an espresso maker. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A safe, a hair dryer, and an iron/ironing board are also available. Weekly housekeeping is available.

Enjoy the indoor swimming pool, gym, spa tub, and sauna. Additionally, you'll find free WiFi in public areas and laundry facilities.

Sights within a 10-minute walk of this 3.5-star Surfers Paradise aparthotel include King Tutts Putt Putt and Infinity Attraction.

One Bedroom City Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$99* Per night/room 24 Oct. - 25 Oct.

Two Bedroom Coast Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Two Bedroom Ocean Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Three Bedroom Pacific Penthouse

Bed Count 3 King Beds Maximum Occupancy 6 Max

Studio Coast Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Coast Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Meriton Suites Surfers Paradise ratings based on 20 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Meriton Suites Surfers Paradise

Everyone (2) Couples (7) Family (8)
5 out of 5
Beautiful rooms, great price.

Posted by on 11 Oct. 2021

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Comment from Hotel Management

13 Oct. 2021 by Guest Services Team

Thank-you for your feedback and we are glad you enjoyed your stay.

4 out of 5
living room tv was not working

Posted by on 11 Oct. 2021

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Comment from Hotel Management

13 Oct. 2021 by Guest Services Team

Thank you for your feedback and we do apologise about the technical issues with the tv and we hope to see you return in the future.

1 out of 5
Absolutely terrible service. Terrible staff. Room not serviced. No car parking. No luggage drop points. Nice rooms but would never stay at another Meriton hotel ever again!!

Posted by on 8 Oct. 2021

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Comment from Hotel Management

8 Oct. 2021 by Guest Services Team

Dear Amanda, We are sorry to hear you had 'terrible' service. Our staff work very hard and strive to provide excellent service to our guests. The hotel does not provide parking onsite which is published on Expedia and our website however we apologize for the inconvenience of having to park offsite. We do apologize for your experience but hope to see you back at the hotel.

3 out of 5
Property was amazing. Appartment was amazing Staff let the experience down Long queue during check in with only 1 staff member Other times staff were un helpful and not friendly

Posted by on 1 Oct. 2021

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Comment from Hotel Management

6 Oct. 2021 by Guest Services Team

Thank-you for you feedback. We are sorry to hear about your check-in experience. Our staff are hard working and strive to provide excellent service to our guests. We hope to see you back again soon.

4 out of 5
Location was perfect and it was kept very clean

Posted by on 1 Oct. 2021

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Comment from Hotel Management

6 Oct. 2021 by Guest Services Team

Thank-you for your great feedback. We are glad to hear you enjoyed your stay.

1 out of 5
I was very disappointed in my stay at this property The room I stayed in was not good at all with excessive wind noise coming in through the doors , the room was pressurised and the front door literally based on the door frames while the balcony slide door did the same thing , We ended up checking out around 9.30 PM as the room was not fit to stay in . This was my anniversary and my wife and I live around 40 mins away so we decided to head home to at least get some sleep , The front desk person was not very helpful other than offering another room , but to be honest we are not kids living rooms we are grown adults who where expecting a better room and quality of property without being displaced . Very disappointed and I have been waiting on James the manager calling me back to speak to me now , apparently he’s been busy . I would like a full refund as this was not just a lost night for a get away for my wife and I , but it has now become clear the management do not care about our inconvenience This kind o property advertise as being the best in the business but frankly from the room quality and the staff iv been very let down . I feel sorry for my wife who had been looking forward to a mini break to enjoy our anniversary Rating less than 1 from 10 in my opinion and a full refund should be in order as the room is clearly not fit to sell 0450878198

Posted by on 1 Oct. 2021

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Comment from Hotel Management

8 Oct. 2021 by James Whelan

Hi Alan It was nice speaking with you, thank you again for raising this issue, I do apologize again that it took me so long to call you. Kind regards

5 out of 5
Property was stunning and the beach views were incredible!! Nice and central to everything you need!

Posted by on 30 Sep. 2021

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Comment from Hotel Management

6 Oct. 2021 by Guest Services Team

Thank-you for your feedback. We are glad to hear you enjoyed your stay.

3 out of 5
Will be a great place when it’s finished, constant knocking noise in room which was frustrating apparently due to the wind coming from the open roof Check in was terrible huge wait. Not enough staff on Lifts an absolute nightmare minimum of 15 minute wait every time we used them check out over half an hour to get a lift to exit Room itself was fantastic

Posted by on 30 Sep. 2021

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Comment from Hotel Management

8 Oct. 2021 by James Whelan

Hi Lisa Thank you for recently staying with us, I do apologize that you encountered some wait times, we hope to improve this moving forward. We also expect construction noise's to stop in the coming months with the completion of the building. Kind regards

5 out of 5
Love it from the moment we entered, greeted and welcomed and given a gorgeous ocean view apartment in the 18th floor! The view from every angle was magnificent, facilities gorgeous and had everything you could think of! Definitely be staying again guys!

Posted by on 26 Sep. 2021

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Comment from Hotel Management

29 Sep. 2021 by Guest Services Team

Dear Sherie, Thank-you for the wonderful feedback. We are so glad to hear you enjoyed your stay. Hopefully we'll see you again soon.

5 out of 5
The motel is so new its not on the uber map, the room so fresh I loved it.

Posted by on 19 Sep. 2021

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Comment from Hotel Management

21 Sep. 2021 by James Whelan

Hi Barbara Thanks for sharing your comments. We hope to see you again soon. Kind regards

About the Meriton Suites Surfers Paradise

Location 86 The Esplanade, Surfers Paradise, QLD 4217

Property Features

As a guest of Meriton Suites Surfers Paradise, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Public spaces have free WiFi. Meriton Suites Surfers Paradise also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. This 3.5-star Gold Coast aparthotel is smoke free.

  • 332 guestrooms or units
  • Built in 2021
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Meriton Suites Surfers Paradise offers 332 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate dining areas. Beds feature premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and espresso makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 58-cm Smart televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

  • Washer and dryer
  • Dining room
  • Sitting area
  • Smart television
  • Digital channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (weekly)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (heating)
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property will place a credit card authorization at check-in of AUD 100 for Studio Suite and One Bedroom Suite bookings, AUD 200 for Two Bedroom Suite Bookings, AUD 400 for Three Bedroom bookings, and AUD 2,000 for the Three Bedroom Pacific Penthouse.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Meriton Suites Surfers Paradise Aparthotel
  • Meriton Suites Surfers Paradise Surfers Paradise
  • Meriton Suites Surfers Paradise Aparthotel Surfers Paradise

You should know

  • Pool access available from 5:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.