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4.0 out of 5

"the service was absolutely amazing no troubles at all. Room was better then I had expected it was amazing. View was pretty nice. I wish some one bedro ... " More

By a verified traveller on Sat 24 Sep 2022

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Hotel Description

Meriton Suites Surfers Paradise places you steps from Slingshot and within a short 5-minute stroll of Surfers Paradise Beach. Highlights at this beach aparthotel include in-room washers/dryers, free WiFi, and Smart TVs.

You can enjoy a TV with digital channels, and each apartment features a dining area, a sitting area, and an espresso maker. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A safe, a hair dryer, and an iron/ironing board are also available. Weekly housekeeping is available.

Enjoy the indoor swimming pool, gym, spa tub, and sauna. Additionally, you'll find free WiFi in public areas and laundry facilities.

With a stay at this 3.5-star Surfers Paradise aparthotel, you'll be 18.7 km (11.6 mi) from Warner Bros. Movie World.

One Bedroom City Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$160* Per night/room 24 Oct. - 25 Oct.

Two Bedroom Coast Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Three Bedroom Sky Penthouse

Bed Count 3 King Beds Maximum Occupancy 6 Max

Two Bedroom Ocean Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Two Bedroom Ocean Sky Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Two Bedroom City Sky Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Meriton Suites Surfers Paradise ratings based on 129 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Meriton Suites Surfers Paradise

Everyone (55) Couples (39) Family (22)
5 out of 5
the service was absolutely amazing no troubles at all. Room was better then I had expected it was amazing. View was pretty nice. I wish some one bedroom rooms could be complete beach front view but still pretty good

Posted by on 24 Sep. 2022

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Comment from Hotel Management

25 Sep. 2022 by Meriton Suites Surfers Paradise

Hi Isabella - thank you very much to taking the time to review your most recent stay! We are so glad you had an enjoyable stay with us and cant wait to welcome you back next time...

5 out of 5
Excellent location. Comfortable and luxurious. Great facilities. Room upgraded. Courteous & helpful. Highly recommend.

Posted by on 31 Aug. 2022

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Comment from Hotel Management

12 Sep. 2022 by Jimmy Cummings | Manager on Duty

Thank you very much for your great feedback Louise. We hope to see you again soon.

4 out of 5
Great location. Very nice property. Very good Reception staff.

Posted by on 18 Aug. 2022

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Comment from Hotel Management

31 Aug. 2022 by Meriton Suites Surfers Paradise

Hi David. Thank you for taking the time to review your most recent stay with us. We are glad our guest services team was able to make your stay more enjoyable. We hope to see you soon on your next visit to the Gold Coast.

4 out of 5
Unit was super clean and comfortable amenities in room was first class check in was very slow unfortunately

Posted by on 21 Jul. 2022

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Comment from Hotel Management

1 Aug. 2022 by James Whelan

Dear Peter Thank you for recently staying with us and taking the time to review. We appreciate your feedback, we hope to welcome you back again soon. Kind regards

5 out of 5

Posted by on 18 Jul. 2022

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Comment from Hotel Management

1 Aug. 2022 by James Whelan

Dear Trish Thank you for recently staying with us, I'm thrilled you enjoyed your stay, thanks again for taking the time to review. Kind regards

2 out of 5
Tv streaming services didn’t work for two days Has difficulty with the heating and oven operation Room was only service once although the credenza states beds are made each day Had to request toilet paper when it ran out

Posted by on 16 Jul. 2022

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Comment from Hotel Management

1 Aug. 2022 by James Whelan

Dear Russell Thank you for recently staying and taking the time to review us, I'm sorry to hear we did not meet expectations this time around, I have shared your feedback with our team, again I apologies for the issues that arouse. We hope to welcome you back again soon. Kind regards

5 out of 5
Excellent hotel, great staff and position. Be aware that parking can be tricky.

Posted by on 11 Jul. 2022

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Comment from Hotel Management

1 Aug. 2022 by James Whelan

Dear Patrick Thank you for recently staying and taking the time to review us, I'm glad your stay went well, I'm sorry parking was a bit tricky we working on this, thank you for your patience. We hope to welcome you back again soon. Kind regards

5 out of 5
Hotel was beautiful and the staff are very helpful and accommodating.

Posted by on 8 Jul. 2022

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Comment from Hotel Management

1 Aug. 2022 by James Whelan

Dear Andrew Thank you for recently staying and taking the time to review us and thank you for your kind words. We hope to welcome you back again soon. Kind regards

5 out of 5
Great location. Helpful staff

Posted by on 6 Jul. 2022

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Comment from Hotel Management

1 Aug. 2022 by James Whelan

Dear Kelly Thank you for recently staying and taking the time to review us, I'm glad your stay went well. We hope to welcome you back again soon. Kind regards

5 out of 5
Friendly staff and beautiful hotel.

Posted by on 6 Jul. 2022

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Comment from Hotel Management

1 Aug. 2022 by James Whelan

Dear Shane Thanks for the fantastic 5 star review, we hope to welcome you back soon. Kind regards

About the Meriton Suites Surfers Paradise

Location 86 The Esplanade, Surfers Paradise, QLD 4217

Property Features

As a guest of Meriton Suites Surfers Paradise, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Public spaces have free WiFi. Meriton Suites Surfers Paradise also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. This 3.5-star Gold Coast aparthotel is smoke free.

  • 332 guestrooms or units
  • Built in 2021
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Meriton Suites Surfers Paradise offers 332 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate dining areas. Beds feature premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and espresso makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 58-cm Smart televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • Washer and dryer
  • Dining room
  • Sitting area
  • Smart television
  • Digital channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (weekly)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (heating)
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property will place a credit card authorization at check-in of AUD 100 for Studio Suite and One Bedroom Suite bookings, AUD 200 for Two Bedroom Suite Bookings, AUD 400 for Three Bedroom bookings, and AUD 2,000 for the Three Bedroom Pacific Penthouse.

Bookings for individuals or groups for the purpose of attending parties during Schoolies weeks (mid-November through mid-December annually) are prohibited and will be rejected.

The minimum check-in age is 21 during Schoolies Festival (mid-November through mid-December annually).

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 5.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 20 per day (689 ft away)
  • Rollaway bed fee: AUD 5.0 per night
  • Credit card charges are subject to a surcharge of 1.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Meriton Suites Surfers Paradise Aparthotel
  • Meriton Suites Surfers Paradise Surfers Paradise
  • Meriton Suites Surfers Paradise Aparthotel Surfers Paradise

You should know

  • Pool access available from 5:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.