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Rhapsody Resort

4-star property
3440 Surfers Paradise Boulevard, Surfers Paradise, QLD 1800 796 370
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4.7 out of 5
Exceptional!
See all 487 wotif Reviews

"The property makes itself out to be a resort but is more like serviced apartments. No shop or ability to purchase for room available including simple ... " More

By a verified traveller on Tue 04 Jan 2022

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Hotel Description

Rhapsody Resort puts you in the heart of Gold Coast, within just a 10-minute stroll of Surfers Paradise Beach and Slingshot. Highlights at this beach aparthotel include a restaurant, an outdoor swimming pool, and in-room kitchens.

You can enjoy a flat-screen TV with cable channels, and each apartment features a washer/dryer, free WiFi, and a safe. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A hair dryer, an iron/ironing board, and free toiletries are also available.

The restaurant, Rhapsody Beachside, is open for breakfast, brunch, lunch, and dinner. Enjoy the gym, spa tub, steam room, and pool loungers. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also the convenience of limited parking.

Sights within a 20-minute walk of this 4-star Surfers Paradise aparthotel include Cavill Avenue and Ripley's Believe It or Not.

Studio, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$217* Per night/room 15 Feb. - 16 Feb.

2 Bedroom Ocean Apartment - Hairpin View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

2 Bedroom High Ocean View Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

2 Bedroom Ocean View Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

1 Bedroom Ocean View (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

2 Bedroom High Ocean (No Housekeeping) StayCay with 4x SkyPoint Access + 4x Bike Hire per stay

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Rhapsody Resort ratings based on 487 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Rhapsody Resort

Everyone (345) Couples (88) Business (1) Family (50)
3 out of 5
The property makes itself out to be a resort but is more like serviced apartments. No shop or ability to purchase for room available including simple things like milk and water. Very expensive for a tiny room that had horrible wind problems. You can’t open a window without the doors making insanely loud whistling noises from the poorly designed building and the walls shake when a gust comes through. To fix the problem we were told to put towels under the door. The lifts were extremely slow and the pool is constantly taken up with the limited beds. Very clean and great staff but not worth the money you pay by far. At $700-800 a night you expect luxury but get an attempt at luxury. Building appears to be a cheap build. Overall I wouldn’t recommend this place to anyone. Average at best.

Posted by on 4 Jan. 2022

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4 out of 5
No one came to clean the room even if we only stayed for 2 days room's should be cleaned everyday and changes of diary bedsheets.

Posted by on 30 Dec. 2021

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Comment from Hotel Management

2 Jan. 2022 by Kate R

Hello Sarah, Thank you for taking the time to leave us a review. I am sorry to hear that we did not meet your expectations and would love to talk about your stay further if you could please contact me directly.

3 out of 5
Location is great Rooftop and pool are great The beds in 807 were very old and I slept on the couch on the second night as it hurt my back. The air con was not working but maintenance did a temp repair

Posted by on 27 Dec. 2021

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Comment from Hotel Management

2 Jan. 2022 by Kate R

Hello Maxine, Thank you for taking the time to leave us a review. I am glad to hear you enjoyed your recent stay with us! The views from our rooftop are fantastic. I do apologise for the aircon and mattress issues you encountered, and hope to welcome you soon!

5 out of 5
The rooms were clean and comfortable and it had everything you need to have a great holiday. The view of the ocean was great and very relaxing and the location at the top end of Surfers Paradise was convenient.

Posted by on 24 Dec. 2021

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Comment from Hotel Management

25 Dec. 2021 by Jonathan G

Thanks for taking the time to give us a great review Meredith. We hope to take care of you in the near future.

5 out of 5
Staff very friendly and helpful. Gorgeous rooftop and pool amenities.

Posted by on 23 Nov. 2021

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Comment from Hotel Management

29 Nov. 2021 by Jonathan G

Thanks for the review and kind words.

5 out of 5
View from the apartment is awesome.

Posted by on 13 Nov. 2021

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Comment from Hotel Management

14 Nov. 2021 by Jonathan G

Thanks for the great review !

3 out of 5
Great spot, restaurant was great, layout was great. Bed was terrible , both got sore backs from our stays, air conditioning didn’t work properly and shower head leaked , for all it was disappointing for how my body felt from crap sleep both nights .

Posted by on 11 Oct. 2021

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Comment from Hotel Management

12 Oct. 2021 by Rhapsody Team

Good Morning Aaron, Thank you very much for taking the time to provide feedback regarding your stay. We are really pleased to hear you enjoyed the location, the beautiful Rhapsody Beachside and the layout of the Resort and apartments. It sounds like our pre-arrival checks have fallen short of our usual high standards. We are always striving to exceed customer expectations and the team are on hand for any feedback whilst in-house. I have raised the items mentioned with our Housekeeping and Maintenance team to promptly rectify these. We hope to welcome you back in the future for the true Rhapsody Experience.

4 out of 5
Well positioned to walk to main beach or surfers, and then light rail is at the back door. Only negative was the short hour of the cafe and the parking is not obvious or well communicated on arrival.

Posted by on 6 Oct. 2021

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Comment from Hotel Management

12 Oct. 2021 by Jonathan G

Hi Stephen, thanks for taking the time to post a review. Doesn't sound like we did a great job with car parking instructions on arrival. If you decide to come back and stay with us, we'll make sure your check in experience is a lot more thorough.

5 out of 5
My family loved everything about it.

Posted by on 1 Oct. 2021

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Comment from Hotel Management

3 Oct. 2021 by Jonathan G

Thanks for the great review Nerolie. We're glad you and your family enjoyed your stay with us.

5 out of 5
Great place to spend a weekend getaway. The ocean view from the apartment was breathe taking. Couldn’t fault it in anyway except that we wished we had stayed longer.

Posted by on 30 Sep. 2021

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Comment from Hotel Management

3 Oct. 2021 by Jonathan G

Hi Maria. Thanks for the 5 out of 5! A lot of guests say the same thing about the ocean views from their rooms. We hope to see you again in the near future.

About the Rhapsody Resort

Location 3440 Surfers Paradise Boulevard, Surfers Paradise, QLD 4217

Property Features

Along with a restaurant, there's a coffee shop/café on site. Public spaces have free WiFi. As a guest of Rhapsody Resort, you'll find an outdoor pool, a spa tub, a steam room, and a fitness center. A rooftop terrace, tour/ticket assistance, and barbecue grills are also featured at Rhapsody Resort. This 4-star Gold Coast aparthotel is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 41 levels
  • Built in 2016
  • Terrace on the roof
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Room Amenities

Rhapsody Resort offers 192 accommodations with washers/dryers and laptop-compatible safes. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels.

  • In-room kitchen
  • Washer and dryer
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

Rhapsody Beachside - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

Bookings for individuals or groups for the purpose of attending parties during Schoolies weeks (November 20-December 2, 2021, and November 20-December 3, 2022) are prohibited and will be rejected. The minimum check-in age is 21.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rhapsody Resort Surfers Paradise
  • Rhapsody Surfers Paradise
  • Rhapsody Resort Gold Coast/Surfers Paradise
  • Rhapsody Resort Aparthotel
  • Rhapsody Resort Surfers Paradise
  • Rhapsody Resort Aparthotel Surfers Paradise

You should know

  • Guests may experience noise disturbance due to nearby construction work.
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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.