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4.6 out of 5

"Loved our short stay. The people were wonderful and very helpful. " More

By a verified traveller on Tue 21 Mar 2023

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Hotel Description

Rhapsody Resort puts you in the heart of Gold Coast, within just a 10-minute stroll of Surfers Paradise Beach and Slingshot. Highlights at this beach aparthotel include a restaurant, an outdoor swimming pool, and in-room kitchens.

You can enjoy a flat-screen TV with cable channels, and each apartment features a washer/dryer, free WiFi, and a safe. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A hair dryer, an iron/ironing board, and free toiletries are also available.

The restaurant, Rhapsody Beachside, is open for breakfast, brunch, lunch, and dinner. Enjoy the gym, spa tub, steam room, and pool loungers. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. There's also the convenience of limited parking.

Sights within a 20-minute walk of this 4-star Surfers Paradise aparthotel include Cavill Avenue and Ripley's Believe It or Not.

2 Bedroom Ocean Apartment - Hairpin View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

2 Bedroom High Ocean View Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

2 Bedroom Ocean View Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

1 Bedroom Ocean View (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

2 Bedroom High Ocean (No Housekeeping) StayCay with 4x SkyPoint Access + 4x Bike Hire per stay

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

2 Bedroom Ocean View (No Housekeeping) StayCay with 4x SkyPoint Access + 4x Bike Hire per stay

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Rhapsody Resort ratings based on 583 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Rhapsody Resort

Everyone (373) Couples (117) Business (1) Family (80)
5 out of 5
Loved our short stay. The people were wonderful and very helpful.

Posted by on 21 Mar. 2023

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4 out of 5
We had a one bedroom sea view room. Unfortunately the construction noise was non stop and it started at 7am every day ( not sure about Sunday) and went to about 5.30pm. You could hear it at the pool and even on the roof top. Room was lovely and large. Good location.

Posted by on 18 Mar. 2023

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Comment from Hotel Management

22 Mar. 2023 by The Rhapsody Team

Hello Kaye Maree,Thank you for taking the time to review our property and for your feedback. Though any neighbourhood noise is out of our control, we do understand it effected your stay; and glad that you enjoyed the room and our convenient location.

3 out of 5
Bit of a pain waiting for lifts (only 2) When i asked where the stairs were i got an abrupt response "You can't use the stairs because the doors are locked on each floor" Quite extraordinary if that is the case. Would give this property another stay.

Posted by on 6 Mar. 2023

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Comment from Hotel Management

16 Mar. 2023 by Kate

Thank you for taking the time to leave us a review Nicholas Mark, We do have 3 lifts in the building but know they can be congested during our busiest times (check in and check out times) Our stairs are a fire exit only so all levels are locked and the only exit is on the ground floor. We also have this as a security feature so people can only access their own floor (The same feature is in the lifts, you must scan your key to be granted access to your level)

5 out of 5
Great place.

Posted by on 4 Mar. 2023

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Comment from Hotel Management

15 Mar. 2023 by The Rhapsody Team

Glad you had a great stay Daniel.Do come back!

5 out of 5
All ok my partner requested adding a mirror apart from the one in the barhroom

Posted by on 27 Feb. 2023

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Comment from Hotel Management

15 Mar. 2023 by The Rhapsody Team

Thank you for your rating John.Hope we get to welcome you back.

2 out of 5
Excellent location to beach and light rail. Reception and lifts very busy and congested and staff seemed flustered and inexperienced, or perhaps just didnt want to be there. Several times I was given incorrect information which was frustrating. Our 2 bedroom apartment was well equipped but cleanliness was poor, particularly bathrooms with moldy showers in both. The ensuite also had a sticky spill on the window which was missed by cleaners previously. The ensuite blind was rusty and broken in multiple places but necessary for privacy. We found quite a few bugs inside the apartment on arrival too, including a crawling bug on bed in master. Eekk! We enjoyed the pool but again the cleanliness overall was very poor considering the amount of people using the facilities. To add to frustration, I was locked out off the room late on our last evening. Luckily one of our party stayed in, and we were able to wake her to gain access at 2am. The door issues continued into the next day but reception staff kept saying its just a flat battery. WRONG. We ended up having to sit outside the room on the 8th floor for over an hour whilst multiple maintenance staff tried to locate override keys. Eventually the entire panel was removed to gain access. We were finally able to gather our belongings and have a 30 sec shower! The pressure to leave was horrible, with 2 cleaners and 2 hotel crew standing in our hallway, despite us being ones inconvenienced! Still waiting security deposit, 6 days later!

Posted by on 17 Feb. 2023

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Comment from Hotel Management

23 Feb. 2023 by Kate R

Thank you for taking the time to leave us a review Tara, I am sorry to hear that you had some issues with housekeeping and your door during your stay, please know this is not our normal standard. I do appreciate your feedback and have passed it along to the relevant department heads. The security bond is automatically released after 5 working days on our end though it can take a couple of days to clear depending on your bank. It will also not show as a refund but will show as pending then the original transaction will disappear once it has been released. Please feel free to reach out if you would like to discuss your stay further.

5 out of 5
Beautiful outlook and friendly staff. Room had everything we needed, good sized balcony and loved the kitchen and laundry facilities. Nice walk along the beachfront to the main shopping area but also super close to transport if you don't feel like walking. Also loved the convenience and variety of the small grocery shop at the hotel which is open till midnight! I enjoyed my stay!

Posted by on 17 Feb. 2023

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Comment from Hotel Management

23 Feb. 2023 by Kate R

Thank you for your wonderful review Lynda Katherine! I am glad to hear that you enjoyed your stay and we look forward to welcoming you back in the future!

5 out of 5
Beautiful views, friendly reception, close to beach and tram stop.

Posted by on 15 Feb. 2023

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Comment from Hotel Management

23 Feb. 2023 by Kate R

Thank you for taking the time to leave us a review Sally! I am glad to hear our staff made such a good impression and we hope to welcome you back again soon!

5 out of 5
Amazing

Posted by on 7 Feb. 2023

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Comment from Hotel Management

15 Feb. 2023 by Kate R

Thank you for your 5 star review Mohamad!

5 out of 5
Excellent property. Clean and modern. Sensational views. Just across the road from the beach. Short walk to heart of surfers paradise retail and dining area.

Posted by on 29 Jan. 2023

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Comment from Hotel Management

15 Mar. 2023 by The Rhapsody Team

Hi Matt,Glad you appreciated our location with all the conveniences you enjoyed.Hope to welcome you back.

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. As a guest of Rhapsody Resort, you'll find an outdoor pool, a spa tub, a steam room, and a fitness center. A rooftop terrace, tour/ticket assistance, and barbecue grills are also featured at Rhapsody Resort. This 4-star Gold Coast aparthotel is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 41 levels
  • Built in 2016
  • Terrace on the roof
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Room Amenities

Rhapsody Resort offers 192 accommodations with washers/dryers and laptop-compatible safes. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels.

  • In-room kitchen
  • Washer and dryer
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

Rhapsody Beachside - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rhapsody Resort Surfers Paradise
  • Rhapsody Surfers Paradise
  • Rhapsody Resort Gold Coast/Surfers Paradise
  • Rhapsody Resort Aparthotel
  • Rhapsody Resort Surfers Paradise
  • Rhapsody Resort Aparthotel Surfers Paradise

You should know

  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.