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 Gold Coast •1 Room
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Broadwater Keys

3-star property
125 Frank Street, Labrador, QLD 1800 796 370
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21%
of guests recommend
2.3 out of 5
Wotif Guest Rating
View all 175 Wotif Guest Reviews

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Hotel Description

Broadwater Keys puts you in the centre of Labrador, 3 km (1.8 mi) from Australia Fair Shopping Centre and 3.1 km (1.9 mi) from Harbour Town. Highlights at this property include an outdoor swimming pool and free self parking.

Each apartment features a TV and an iron/ironing board. A fridge and a microwave make in-room dining convenient. Housekeeping is available on request.

This business-friendly apartment offers a terrace, a garden and barbecues. Additionally, you'll find laundry facilities, tour/ticket assistance and luggage storage.

Sights within a 10-minute drive of this 3-star Labrador property include Gold Coast University Hospital and Surfers Paradise Beach.

Studio Non Air Conditioning

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$78* Per night/room 17 Nov. - 18 Nov.

Family Studio Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Basic Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Studio Room Non Air Conditioning

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Broadwater Keys ratings based on 175 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Broadwater Keys

Everyone (138) Couples (19) Business (2) Students (1) Family (13)
1 out of 5
Upon arrival no signs saying where office is found a cleaner who directed to it . Signed went to room nothing look pictures on site, went to bathroom and found mould in shower area returned to office, cancelled booking did receive a full refund

Posted by on 13 Oct. 2019

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3 out of 5
Good enough. Place was a bit unclean but nice pool and lovely staff.

Posted by on 9 Oct. 2019

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1 out of 5
The taps in the bathroom are under enormous pressure. They make a terrible noise that must affect all the surrounding units. The bathroom rail was hanging out of the wall and basically the unit was not worth the $120/night rate.

Posted by on 29 Sep. 2019

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1 out of 5
Bed was terrible and had sleeping groves. The shower screen did not work properly and the fan didn’t work

Posted by on 21 Sep. 2019

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1 out of 5
I like Labrador that’s why I booked for down there. I didn’t like the room. It wasn’t cleaned. There was still a drink on the bedside table from the previous guest. There is no blind/curtain on the shower window. We have children that is not acceptable. When we walked out the front door there were piles of bags (rubbish) about a metre away. And then in the car park there were more bags of rubbish on the ground. The front sliding door doesn’t lock. The room did not smell nice. The outside area has a pipe from the upper level (aircon) leaking water and by the looks of it it’s been doing this for a long time. There’s mould all around there. There are cigarette butts all over the back patio area. In all honesty it was the worst by far that I have gone too. My family made the decision to book else where at 5pm as we had no intentions of staying there. What a waste of money.

Posted by on 15 Sep. 2019

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5 out of 5
Very good value for money. Great location and Tony was a great help

Posted by on 28 Aug. 2019

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3 out of 5
Location was convenient. Access was good, but overall condition of the room was not good.

Posted by on 27 Aug. 2019

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2 out of 5

Posted by on 22 Aug. 2019

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1 out of 5

Posted by on 23 Jul. 2019

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4 out of 5
It was a reasonable property for an overnight stay in that location. The fold out sofa bed was uncomfortable and did not have proper linen for it, but that is the only reason for the low rating, other than that all other services and amenities were good.

Posted by on 10 Jul. 2019

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About the Broadwater Keys

Location 125 Frank Street, Labrador, QLD 4215

Property Features

As a guest of Broadwater Keys, you'll find an outdoor pool, a terrace, and tour or ticket assistance. The business-friendly Broadwater Keys also features a BBQ, a garden, and laundry facilities. The front desk is open around the clock. Self parking is free. This 3-star Labrador apartment is smoke free.

  • 30 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Laundry facilities
  • Refrigerator
  • Microwave

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (47 km / 29.2 mi)
  • Train station: Helensvale Station (8.7 km / 5.4 mi)
  • Parking: Free self parking

Room Amenities

Broadwater Keys offers 30 forms of accommodation with an iron/ironing board. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower. Housekeeping is provided on request.

  • Television
  • Fridge
  • Microwave
  • Kitchenware
  • Shower
  • Housekeeping (on request)
  • Iron and ironing board

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 1 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 6:00 PM.

The front desk at this property is open daily from 9:00 AM - 6:00 PM.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards

Hotel Names

  • Broadwater Keys Apartment Labrador
  • Broadwater Keys Apartment
  • Broadwater Keys Labrador
  • Broadwater Keys
  • Broadwater Keys Labrador
  • Broadwater Keys Apartment
  • Broadwater Keys Apartment Labrador

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Broadwater Keys.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.