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"Location. Close to amenities and Broadwater...... " More

By a verified traveller on Mon 29 Jun 2020

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Hotel Description

Broadwater Keys puts you in the center of Gold Coast, 3 km (1.8 mi) from Australia Fair Shopping Centre and 3.1 km (1.9 mi) from Harbour Town. Highlights at this property include an outdoor swimming pool and free self parking.

Each apartment features a TV and an iron/ironing board. A refrigerator and a microwave make in-room dining convenient. Housekeeping is available on request.

This business-friendly apartment building offers free WiFi in public areas, a terrace, and a garden. Other amenities include laundry facilities, barbecue grills, and express check-in.

Sights within a 10-minute drive of this 3-star Labrador property include Gold Coast University Hospital and Surfers Paradise Beach.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$78* Per night/room 1 Nov. - 2 Nov.

Family Studio Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Non Air Conditioning

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Broadwater Keys ratings based on 186 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Broadwater Keys

Everyone (140) Couples (23) Business (2) Students (1) Family (17)
5 out of 5
Location. Close to amenities and Broadwater......

Posted by , from Brisbane on 29 Jun. 2020

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Comment from Hotel Management

3 Jul. 2020 by Broadwater keys

Dear Dallas. Thank you for your kind review. We hope to see you again! Kindest Regards, Broadwater keys

5 out of 5

Posted by on 7 Apr. 2020

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Comment from Hotel Management

8 Apr. 2020 by Broadwater keys

Dear Guest. Thank you for your kind review. We hope to see you again! Kindest Regards, Broadwater keys

5 out of 5
Always enjoy our stay, it’s clean comfortable and handy to many amenities especially this time as I need to be close to the hospital to be with my parent whilst they recovered from surgery

Posted by , from Toowoomba on 23 Mar. 2020

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Comment from Hotel Management

28 Mar. 2020 by Broadwater keys

Dear Michelle. Thank you for your kind review. We hope to see you again! Kindest Regards, Broadwater keys

4 out of 5

Posted by on 2 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Broadwater keys

Dear Guest Many thanks for your review and feedback. We do appreciate the time you have taken!

3 out of 5
A bit rough and in need of some renovation and TLC, but good location.

Posted by on 22 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Broadwater keys

Dear Guest Many thanks for your review and feedback we do appreciate the time you have taken!

4 out of 5
Good location and close to transportation to get around

Posted by , from Rockhampton on 19 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Broadwater keys

Dear Dave Many thanks for your review and feedback we do appreciate the time you have taken!

2 out of 5
Mould on the shower tiles. Cigarette hole and stains on the bedding. Good air conditioner.

Posted by on 5 Feb. 2020

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4 out of 5
Good location & facilities. Comfortable room, nice pool area. Plenty of parking

Posted by on 29 Jan. 2020

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Comment from Hotel Management

2 Feb. 2020 by Broadwaters key

Thank you very much for taking the time to complete this review and for your feedback - your comments are greatly appreciated

3 out of 5
Room was very run down and in desperate need of renovation. Pool was nice

Posted by on 11 Dec. 2019

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4 out of 5
There was no plug to do the washing up, but other then that the accommodation was great

Posted by on 27 Nov. 2019

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Property Features

As a guest of Broadwater Keys, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. The business-friendly Broadwater Keys also features barbecue grills, a garden, and laundry facilities. Self parking is free. This 3-star Gold Coast apartment is smoke free.

  • 30 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (44.3 km / 27.5 mi)
  • Train station: Helensvale Station (8.7 km / 5.4 mi)
  • Parking: Free self parking

Room Amenities

Broadwater Keys offers 30 accommodations with irons/ironing boards. Refrigerators and microwaves are provided. Bathrooms include showers. Housekeeping is provided on request.

  • Television
  • Refrigerator
  • Microwave
  • Kitchenware
  • Shower
  • Housekeeping (on request)
  • Iron and ironing board

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 8:30 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Hotel Names

  • Broadwater Keys Apartment Labrador
  • Broadwater Keys Apartment
  • Broadwater Keys Labrador
  • Broadwater Keys
  • Broadwater Keys Labrador
  • Broadwater Keys Apartment
  • Broadwater Keys Apartment Labrador

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Broadwater Keys.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.