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4.6 out of 5

"Very nice secluded apartment w almost direct access to pool as was on the same level as pool Would’ve loved an Ocean facing room.. hopefully next time ... " More

By a verified traveller on Fri 28 Feb 2020

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Hotel Description

A luxury stay in Burleigh Heads awaits you at Ambience on Burleigh Beach. Within a 5-minute stroll you'll find Burleigh Beach and Burleigh Head National Park within a 15-minute walk. Highlights at this beach property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with a DVD player, and each apartment features free WiFi, a balcony or patio, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A dining area, a coffee/tea maker, and a hair dryer are also available.

Enjoy the fitness center, spa tub, and sauna. Other amenities include free WiFi in public areas, spa services, and laundry facilities. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 4.5-star Burleigh Heads property include Currumbin Wildlife Sanctuary and Pacific Fair Shopping Centre.

2 Bed Ocean View

Bed Count 1 Full Bed Maximum Occupancy 5 Max

3 Bed Ocean View

Bed Count 2 Full Beds Maximum Occupancy 7 Max

2 Bed Superior Ocean View

Bed Count 4 Twin Beds Maximum Occupancy 7 Max

3 Bdrm Ground Floor Superior Apt

Bed Count 2 Full Beds Maximum Occupancy 7 Max

1 Bed Luxury

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

1 Bed Ocean View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Ambience on Burleigh Beach ratings based on 147 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ambience on Burleigh Beach

Everyone (67) Business (1) Couples (34) Family (45)
4 out of 5
Very nice secluded apartment w almost direct access to pool as was on the same level as pool Would’ve loved an Ocean facing room.. hopefully next time Huge expanse of windows but curtain hooks had come off railings making impossible to open or even close curtains Had to make a special request to repair Which was done straight away! However I don’t think I should’ve been given the room in that condition and it should’ve been addressed before I moved in Great location very clean and quiet Will be back for sure

Posted by on 28 Feb. 2020

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5 out of 5

Posted by on 11 Aug. 2019

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4 out of 5

Posted by on 26 Jul. 2019

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Comment from Hotel Management

2 Aug. 2019 by Reception

Thank you for your response. We look forward to welcoming you once again in the not too distant future.

5 out of 5

Posted by on 24 Jul. 2019

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Comment from Hotel Management

2 Aug. 2019 by Reception

Thank you for taking the time to submit a review. We look forward to welcoming you again in the not to distant future.

4 out of 5
No tissues No extra roll of tiolet paper Bed was very comfortable

Posted by on 2 Mar. 2019

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Comment from Hotel Management

30 Apr. 2019 by Keith

Hi, Next time come and see us at reception if you run out of anything, happy to help

5 out of 5

Posted by on 17 Dec. 2018

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2 out of 5

Over promised under delivered

Nothing worse than being disappointed on arriving somewhere. The picture in the property details is misleading and appears to be beach front. The property is actually set back from the beach. The room was sold as beach view. It actually overlooked the highway with a slight view of the beach if you stood in the balcony. I believe we were deceived in the marketing of this property.

Posted by , from Melbourne on 5 Sep. 2018

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Comment from Hotel Management

12 Sep. 2018 by Ambience Apartments

Hi Louise We are sorry you were disappointed in the apartment on the 13th Level which overlooks the Burleigh Beach and Burleigh Point and sweeping around to the Gold Coast Hinterland. Although these views did not meet your expectations next time book the 2 bedroom Superior that are situated in a different location in the building.

3 out of 5

Convenient lication

Spacious and good location. We asked for a view of the ocean but didn’t get a good room. Absolutely no view could have been anywhere. Housekeeping came into room 9am without knocking even though check out is at 10.

Posted by , from Brisbane on 25 Aug. 2018

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Comment from Hotel Management

31 Aug. 2018 by Ambience Apartments

Hi Sue Yes we are lucky to have such large apartments sitting in the best location in Burleigh Heads. This time you booked a 1 bedroom luxury apartment but please come again and book a 1 bedroom ocean view apartment and you will have a much better view

5 out of 5

Great place to set up home for a week.

Close to local shops and beach. Many great places to eat out. Great views and great bedrooms.

Posted by on 17 Jul. 2018

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Comment from Hotel Management

9 Aug. 2018 by Bron

Thank you for staying with us at Ambience Burleigh and for taking the time for your comments. We appreciate your positive input and endeavor to make all guest experiences positive. We certainly hope you will return in the not too distant future.

2 out of 5
Paid for Seaview and queen size bed. No Seaview ( see photo below) and only double bed. Sent email of complaint to wotif, no response.

Posted by , from Brisbane on 3 Apr. 2018

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Comment from Hotel Management

6 Apr. 2018 by Keith

Thanks Geoff, unfortunately you were not happy with your view. this particular unit is on a lower level however it certainly has a view of the ocean. I know at the time you said that you wanted a beach view and couldn't see the sand. I did explain that the unit was sold only as an ocean view. On you next visit, you could book something higher up and have a beach view.

About the Ambience on Burleigh Beach

Location 2-14 The Esplanade, Burleigh Heads, QLD 4220

Property Features

As a guest of Ambience on Burleigh Beach, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. Public spaces have free WiFi. Spa services, tour/ticket assistance, and barbecue grills are also featured at the luxury Ambience on Burleigh Beach. Free self parking is available. This 4.5-star Burleigh Heads apartment is smoke free.

  • 25 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Separate living room1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (11.8 km / 7.3 mi)
  • Train station: Varsity Lakes Station (6.8 km / 4.2 mi)
  • Parking: Free self parking

Room Amenities

Ambience on Burleigh Beach offers 25 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. Accommodations offer separate living rooms. Accommodations at this 4.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers. This Burleigh Heads apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Living room
  • Flat-screen television
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Rollaway beds (surcharge)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Saturday: 8:30 AM - noon
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 8:30 AM to 10 AM on Sundays.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Saturday: 8:30 AM - noon
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Free WiFi is limited to 500 MB per guestroom, per day. A surcharge applies for additional usage.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambience Burleigh Beach Apartment
  • Ambience Apartment Burleigh Beach
  • Ambience Burleigh Beach
  • Ambience On Burleigh Beach Burleigh Heads, Gold Coast
  • Ambience On Burleigh Beach Burleigh Heads
  • Ambience on Burleigh Beach Apartment
  • Ambience on Burleigh Beach Burleigh Heads
  • Ambience on Burleigh Beach Apartment Burleigh Heads
url importing https://www.wotif.com/Gold-Coast-Hotels-Ambience-on-Burleigh-Beach.h3297043-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.