1 Bedroom Apartment
Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$268 per night
ADVERTISING SPONSORED LISTING
Turtle Beach Resort
2346 Gold Coast Highway,
Mermaid Beach,
1800 796 370
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Turtle Beach Resort
4.0 out of 5.0
"Kids had a great time, kids friendly park. Very secure and friendly staff " More
Points Of Interest
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Hotel Description
Each apartment is individually decorated and features a flat-screen TV with cable channels, along with a washer/dryer, free WiFi, and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave, and a hob. A living room, a dining area, and in-room childcare are also available. Limited housekeeping is available.
The restaurant, Fresh and Tasty, serves local cuisine and is open for lunch. Enjoy the free water park, fitness centre, kids' club, and outdoor tennis court. Added amenities include free WiFi in public areas, a sauna, and a kids' swimming pool. Cooked-to-order breakfast is available. There's also free self parking, along with the convenience of an airport shuttle.
Sights within a 10-minute drive of this 4-star Mermaid Beach property include Kurrawa Beach and The Star Gold Coast.
Turtle Beach Resort ratings based on 461 Verified Reviews
Room cleanliness
4.0 out of 5.0
Service & staff
4.0 out of 5.0
Room comfort
4.0 out of 5.0
Hotel condition
4.5 out of 5.0
Guest reviews for Turtle Beach Resort
The property itself was fine, but we were required to provide a $200.00 security deposit. There was no notification of this being required. We weren't schoolies and there are no items, such as a mini bar that would require this to be taken. Very disappointing.
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We enjoyed our stay. Swimming in pools and dining at The Deck restaurant were the best part of our stay...
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Facilities were all excellent, apart from the lagoon pool. There were many loose tiles around the pool which made it extremely dangerous for the children.
This is the second time we have stayed at Turtle Beach and thoroughly enjoyed our stay once more, the only thing is the bed was very uncomfortable this time around.
But overall, an enjoyable stay and will definitely come again next year!!
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Excellent! We were the second time being there with family. Nice spot.
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Comment from Hotel Management
31 Jan. 2019 by Turtle Beach Resort
Hi Bigbro, Thank you for your feedback. Great to hear you enjoyed your second stay with us here at Turtle Beach Resort. We hope to welcome you again. Kind regards, Turtle Beach Resort
It is a good venue for younger children but once the kids reach the age of 11 there is not much for them to do. The Splash Zone is 10 years and under. Shops are convenient and well priced, same with internal restaurant.
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Lots of avtivities to keep kids busy. Everything you need is in the resort.
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Comment from Hotel Management
31 Jan. 2019 by Turtle Beach Resort
Hi Maree, Thank you for your positive feedback. It is great to hear you enjoyed the facilities we have to offer. Kind regards, Turtle Beach Resort
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Comment from Hotel Management
31 Jan. 2019 by Turtle Beach Resort
Hi, Thank you for your rating. Kind regards, Turtle Beach Resort
Great sized apartment that was very clean and tidy with great amenities. Splash Zone was excellent for the kids
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Great location, great facilities, nice rooms and good for kids
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Comment from Hotel Management
31 Jan. 2019 by Turtle Beach Resort
Hi Beau, Thank you for your positive review. We are delighted to hear you enjoyed your stay with us here at Turtle Beach Resort. We hope to welcome you again soon in the near future. Kind regards, Turtle Beach Resort
The pool areas are perfect for the water baby we have . She wo uh ld stay in there night and day ic we let her.. the room was also perfect for what we requieed
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About the Turtle Beach Resort
Location 2346 Gold Coast Highway, Mermaid Beach, QLD 4218Family Friendly Amenities
- Family Property
- Free water park access
- Number of outdoor pools - 4
- Children's pool
- Waterslide
- Separate living room
- Free WiFi
- Outdoor tennis court
- Kitchen
- Grocery/convenience store
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Arcade/game room
- Playground on site
- Miniature golf on site
- Separate dining area
- Washer/dryer
- Refrigerator
- Microwave
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking
Free self parking
Hotel Policies
Check-in
- Check-in time ends at midnight
- Check-in time starts at 2 PM
- Minimum check-in age is 18
Special check-in instructions:
The front desk is open during the following times:
- Sunday-Thursday: 7 AM-7 PM
- Friday-Saturday: 7 AM-9 PM
Airport shuttle service is available on request from 5:30 AM to 9:00 PM. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to make arrangements.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.
This property's front desk is open during the following times:
- Sunday - Thursday: 7 AM - 7 PM
- Friday - Saturday: 7 AM - 9 PM
Airport shuttle service is offered on request from 5:30 AM to 9:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
- Check-out by 10 AM
Payment types
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for AUD 42.00 per day.
- Cribs (infant beds) are available for AUD 9 per night.
Pets
- No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between AUD 8 and AUD 15 per person (approximately)
- Airport shuttle fee: AUD 50 per person (one way)
- Crib (infant bed) fee: AUD 9 per night
- Rollaway bed fee: AUD 42.00 per day
- On-site credit card charges are subject to a surcharge
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Turtle Beach Resort Mermaid Beach
- Turtle Beach Resort
- Turtle Beach Mermaid Beach
- Turtle Beach
- Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
- Sands Turtle Beach Mermaid
- Turtle Beach Hotel Mermaid Beach
- Sands Turtle Beach Hotel
You should know
- Turtle Beach Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
