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Nobby Beach Holiday Village

4-star property
2200 Gold Coast Highway, Mermaid Waters, QLD 1800 796 370
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3.6 out of 5
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See all 88 Wotif Reviews

"it was all fabulous including especially the security " More

By a verified traveller on Fri 13 Mar 2020

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Hotel Description

A family-friendly stay in Gold Coast awaits you at Nobby Beach Holiday Village. Within just a 15-minute stroll, you'll find Nobby Beach and Burleigh Golf Club. Highlights at this campground include 2 outdoor swimming pools, free self parking, and a free kids' club.

You can enjoy free WiFi, featured in all 39 accommodations.

Enjoy the kids' swimming pool, waterslide, and pool loungers as well as access to a playground. Additionally, you'll find free WiFi in public areas, laundry facilities, and a microwave in a common area.

With a stay at this 4-star Mermaid Waters campground, you'll be 3.6 km (2.3 mi) from Pacific Fair Shopping Centre and 3.7 km (2.3 mi) from The Star Gold Coast.

Powered Caravan & Camping Site - BYO Caravan or Tent

Bed Count room.options.bedSize. Maximum Occupancy 6 Max
AU$44* Per night/room 9 Aug. - 10 Aug.

Poolside Villa, 2 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Villa, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Garden House, Multiple Bedrooms, Non Smoking, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Garden Penthouse, 4 Bedrooms, Non Smoking, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 10 Max

Basic Studio (4B), Non Smoking, Kitchenette (Shared Bathroom)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Nobby Beach Holiday Village ratings based on 88 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Nobby Beach Holiday Village

Everyone (49) Couples (8) Family (28)
5 out of 5

Posted by on 15 Jul. 2020

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Comment from Hotel Management

20 Jul. 2020 by Belle

Thank you for taking the time to leave a 5-star review. We look forward to hosting you again soon. Kind regards, the team at Nobby Beach Holiday Village

5 out of 5
it was all fabulous including especially the security

Posted by on 13 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Belle

We appreciate you taking the time to leave a review after your "fabulous" stay in our village. We are pleased to hear you loved our security - our security gates really do put all our guests at ease to enjoy a holiday in a safe environment.

4 out of 5

Posted by on 3 Feb. 2020

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Comment from Hotel Management

5 Feb. 2020 by Belle

We appreciate you taking the time to leave a 4-star review. We hope to welcome you back in the future. Kind regards, the team at Nobby Beach Holiday Village

4 out of 5
Great for people with kids as have lovely pool and slide but leaving the pool area is a bit dangerous as very very slippery! Staff very pleasant and nice area!

Posted by on 19 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Belle

Thank you for taking the time to leave a review. We are happy to hear you enjoyed our pool and mega water slide and our pleasant staff (they do their best to make everyone's holiday memorable). We will look into the point you have raised as we are always looking for ways to improve. We hope to welcome you back in the future. Kind Regards, Management and the Team at Nobby Beach Holiday Village

4 out of 5
We loved that the pool was right outside our door and that the villa had everything we needed for a comfortable and enjoyable stay. The only thing we didn't like........we had to leave to soon.

Posted by on 25 Oct. 2019

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Comment from Hotel Management

28 Oct. 2019 by Belle

We greatly appreciate you taking the time to share your experience of our village. We are so pleased you enjoyed your stay in one our Poolside Villas (we do try to pack them with all the comforts of home). We completely agree that there location across from the pool and playground is a definite plus when you have kids to watch). We hope to have you and your family here again soon. Kind Regards, Belle (Marketing Manager)

3 out of 5
Staff were friendly and accommodating. Upon arriving at the studio there dead ants on the bench the staff were very quick to clean and apologised.

Posted by on 20 Oct. 2019

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Comment from Hotel Management

22 Oct. 2019 by Belle

Thank you for providing feedback on your recent stay with us. We are happy to hear that overall you enjoyed your stay with us and were welcomed by our friendly and helpful team. It is our aim to ensure that all of our guests have an enjoyable and relaxing stay, and appreciate all feedback, as it assists us to not only maintain our standards but also improve both our service levels and facilities. It is a matter of regret that on this occasion our high standards as noted in so many other reviews have fallen short of both yours and our expectations and for this, we do apologize. Clearly members of our housekeeping team have not followed our rigorous cleaning procedures on this rare occasion. Disappointingly this has served to devalue the hard work and effort of their many colleagues and slighted what the very vast majority of our guests describe as a fantastic village. We are however, thankful that you brought this to our attention so we were able to rectify it as soon as possible. Again we thank you for your review and look forward to welcoming you back again in the future. Kind Regards, Belle (Marketing)

5 out of 5
Liked everything perfect for kids ... like how clean and well maintained the property are ... great swimming pool tge nicest staff ever !!!

Posted by on 17 Sep. 2019

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Comment from Hotel Management

18 Sep. 2019 by Belle

Thank you for taking the time to leave a 5 Star review. We are glad to hear that you loved our village. I will be sure to pass on your lovely comments on how clean the village is, our team proud themselves on delivery a clean, safe and fun haven for everyone. We look forward to welcoming you back again in the near future! Kind Regards, Belle (Marketing Manager)

2 out of 5
The park it’s self is lovely and the pool is beautiful and staff friendly and helpful. The only negative was the condition of our villa.. it was meant to be a deluxe villa but there was nothing deluxe about it needed maintenance work but the main disappointment was the cleanliness of the villa the shower was gross and everything just looked and felt grubby as if nothing was cleaned to a great standard. The villa needed some real elbow grease and unfortunately we were the ones to clean it up to our standards. If the villa was clean I’d come back again.

Posted by on 11 Sep. 2019

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Comment from Hotel Management

12 Sep. 2019 by Belle

Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay overall in our village, notably in our pool area and the friendliness of our staff. We are sorry to hear that your experience in the villa did not meet expectations and can assure you that this is certainly not to our usual standard. We have certainly taken your feedback on board and as of yesterday put extra measures in, to ensure all accommodation is back up to the clean standard we are proud of. The team strive to ensure service, cleanliness and amenities remain at our usual 4-5 star ratings so we will be reviewing this closely. We do hope to welcome you back again in the future to experience our villas at there best. Kind Regards, Belle, Marketing Management

2 out of 5
The slide was Good for the kids however I upgraded to stay in #29. The door stuck. There had obviously been water damage as the smell was terrible and they’d painted over recent drenching & removed carpet. I was also charged $100 cash prior to check in as “damages”, told it would be refunded at check out then sent email saying it takes up to 7 days. Called my bank and they haven’t even put it into my account.

Posted by , from Wynnum, au on 30 Apr. 2019

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Comment from Hotel Management

26 Jun. 2019 by Belle

Thank you for taking the time to leave a review with your feedback. We are sorry to hear that your experience did not meet expectations and can assure you that this is certainly not to our usual standard. We will be closely investigating the points raised, particularly following our renovations and we want to ensure this is not experienced again. The team strive to ensure service, cleanliness and amenities remain at our usual 4-5 star ratings so we will be reviewing this closely. In terms of the security deposit, the funds are released as soon as an inspection is made on the accommodation (this is in 90% of cases the same date as departure), but it can take up to 7 working days to enter into your account (depending on your bank). Kind regards, Management

4 out of 5
Family friendly, great location & something for everyone

Posted by on 16 Apr. 2019

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Comment from Hotel Management

17 Apr. 2019 by Belle in Marketing

Hi, thank you very much for your review. We are happy to hear that you loved our village and location, we do our best to offer everyone a memorable holiday. We look forward to welcoming you back again in the near future!

About the Nobby Beach Holiday Village

Location 2200 Gold Coast Highway, Mermaid Waters, QLD 4220

Property Features

As a guest of Nobby Beach Holiday Village, you'll find 2 outdoor swimming pools, a waterslide, and a children's pool. Public spaces have free WiFi. A terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Nobby Beach Holiday Village. Free self parking is available. This 4-star Gold Coast campground is smoke free.

  • 39 guestrooms or units
  • Kid's club (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (18 km / 11.2 mi)
  • Train station: Varsity Lakes Station (8.4 km / 5.2 mi)
  • Parking: Free self parking

Room Amenities

Nobby Beach Holiday Village offers 39 accommodations. This Gold Coast campground provides complimentary wireless Internet access. Cribs/infant beds (surcharge) are also available.

  • Refrigerator (full size)
  • Cribs (surcharge)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 5:00 PM
  • Sunday - Sunday: 9:00 AM - 4:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 5:00 PM
  • Sunday - Sunday: 9:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per night.
  • Cribs (infant beds) are available for AUD 35 per week.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Gap period enforced between guests' stays 48 hours
  • Property uses a professional cleaning service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 35 per week
  • Rollaway bed fee: AUD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nobby Beach Holiday Village Campground Miami
  • Nobby Beach Holiday Village Campground
  • Nobby Beach Holiday Village Miami
  • Nobby Beach Holiday Village
  • Nobby Beach Holiday Village Miami, Gold Coast, Australia
  • Nobby Beach Holiday Village Campsite Miami
  • Nobby Beach Holiday Village Campsite
  • Nobby Beach Holiday Village Campsite Mermaid Waters
  • Campsite Nobby Beach Holiday Village Mermaid Waters
  • Nobby Beach Holiday Village Mermaid Waters
  • Mermaid Waters Nobby Beach Holiday Village Campsite
  • Nobby Beach Holiday Village Campsite
  • Campsite Nobby Beach Holiday Village
  • Nobby Village Mermaid Waters
  • Nobby Village Mermaid Waters
  • Nobby Beach Holiday Village Campsite
  • Nobby Beach Holiday Village Mermaid Waters
  • Nobby Beach Holiday Village Campsite Mermaid Waters

You should know

  • Pool access available from 8 AM to 8 PM.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.