"Building was unexpectedly under maintenance/ renovation so decor was not great. Receptionist was very helpful and friendly and made our one night sta ... " More

By a verified traveller on Wed 29 Aug 2018

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Hotel Description

A family-friendly stay in the heart of Broadbeach awaits you at Broadbeach Savannah Hotel & Resort. You'll be 1.8 km (1.1 mi) from Surfers Paradise Beach and 3.6 km (2.3 mi) from Cavill Avenue. Highlights at this property include a restaurant, an outdoor swimming pool, and in-room kitchenettes.

At the apartment's own bar/lounge, you can stop for a drink. Enjoy the fitness centre, spa tub, and sauna. Additionally, you'll find WiFi in public areas, a conference centre, and a coffee shop/café. Each morning continental breakfast is served between 7 AM and 9:30 AM. There's also the convenience of an airport shuttle.

Within a 30-minute drive of this 4-star Broadbeach property, attractions include Sea World and Warner Bros. Movie World.

Studio, 1 King Bed, Jetted Tub (Bed & Breakfast)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$110 per night

Deluxe Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom, Ocean View (Sub-Penthouse)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms (Sub-Penthouse)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Budget Hotel Room

Bed Count 2 King Beds Maximum Occupancy 5 Max

Broadbeach Savannah Hotel & Resort ratings based on 1,009 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Broadbeach Savannah Hotel & Resort

Everyone (702) Couples (202) Business (4) Students (1) Family (98)
3 out of 5
Property is clean and tidy enough, and good for the price. However, cook top was broken and malfunctioned, and cooking utensils are broken also.

Posted by on 13 Dec 2018

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Comment from Hotel Management

14 Dec 2018 by res

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4 out of 5
Breakfast was a bit lean - maybe bacon not bake beans

Posted by , from Labrador, QLD 4215 on 13 Dec 2018

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Comment from Hotel Management

14 Dec 2018 by res

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5 out of 5

Posted by on 12 Dec 2018

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Comment from Hotel Management

13 Dec 2018 by res

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4 out of 5

Posted by on 12 Dec 2018

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13 Dec 2018 by res

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3 out of 5
Continental breakfast was very disappointing ..the bathroom was tied eg mould ,old toilet seat..also coffee cups different size ...

Posted by , from Cairns on 8 Dec 2018

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Comment from Hotel Management

9 Dec 2018 by res

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4 out of 5
Comfortable, clean and friendly staff. Continental breakfast is not much but friendly and happy staff Secured place to stay . Will be back .

Posted by on 6 Dec 2018

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Comment from Hotel Management

8 Dec 2018 by res

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1 out of 5
Putrid, Disgusting. The toilet cistern refill tap was jammed shut and only a small trickle of water half filled the cistern, this resulted in poo not being flushed away, the toilet brush had been used for probably months and was full of human faeces its holder was stained and had lumps of poop in it. Dust was everywhere thick in places the mattress protector had more human DNA body fluids than a crime lab. Policy of the property was the only two of everything in the kitchen 2 knives plates etc we had 3 knives 1 fork no food preparation implements like sharp knife peelers etc only one bowl 2 wine flutes and 1 wine glass. No free Wi-Fi if you wanted to play a DVD you had to hire a player from reception. Walls were damaged and paint missing. refund policy on cancellation …….none you lost everything. Breakfast was a farce 140 apartments and each individually owned so each one had a different standard over all not 4 star maybe 2 and a 1/2 star. We paid $206.00 per night as there was a cheer leaders comp on so management said that's why we paid so high. we left one day early we could not put up with the place any longer. To be fair the management agreed the room was filthy and the manager's wife cleaned it for us but even she put clean sheets over the human fluid stained mattress protector. Used to be a good accommodation when Break free owned but now terrible never again

Posted by on 1 Dec 2018

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Comment from Hotel Management

3 Dec 2018 by res

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3 out of 5
The proximity to the beach and restaurants is great. The property is in need of some TLC. Breakfast is very limited. Please do your customers a favor and get rid of the international roast coffee. You could buy an inexpensive pod machine which would taste better.

Posted by on 30 Nov 2018

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Comment from Hotel Management

1 Dec 2018 by res

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4 out of 5

Posted by on 29 Nov 2018

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Comment from Hotel Management

30 Nov 2018 by res

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3 out of 5
The room was fine but really needs updating. There were 2017 brochures and menus and we are nearly in 2019! Also needs better blinds to block sun out. The position was ok- nice restaurant next door. Pool was also closed for renovation. The staff were nice and bed quite comfy.

Posted by on 22 Nov 2018

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Comment from Hotel Management

23 Nov 2018 by res

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About the Broadbeach Savannah Hotel & Resort

Location 46 Surf Parade, Broadbeach, QLD 4218

Property Features

As a guest of Broadbeach Savannah Hotel & Resort, you'll find an outdoor pool, a spa tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. A limo/town car service and a meeting room are available. Event space at this apartment measures 2153 square feet (200 square metres) and includes conference centres. Tour or ticket assistance, a BBQ, and multilingual staff are also featured at the family-friendly Broadbeach Savannah Hotel & Resort. A round-trip airport shuttle (available during limited hours) and a theme park shuttle are available for a fee. This 4-star Broadbeach apartment is smoke free.

  • 53 guestrooms or units
  • 14 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (18.5 km / 11.5 mi)
  • Property shuttles: Airport shuttle and theme park shuttle
  • Parking:

Room Amenities

Broadbeach Savannah Hotel & Resort offers 53 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchenettes with microwaves. This Broadbeach apartment provides wireless Internet access for a surcharge. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

  • In-room kitchenette
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 9:30 AM.

On-site venue – Overlooking the pool, this restaurant only serves breakfast.Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 8 AM-6 PM
  • Sunday-Sunday: 8 AM-3 PM
If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available during limited hours. Contact the property in advance to make arrangements.

This property's front desk is open during the following times:

  • Monday - Saturday: 8 AM - 6 PM
  • Sunday - Sunday: 8 AM - 3 PM
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered during limited hours. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 10 for adults and AUD 10 for children (approximately)
  • Fee for in-room wireless Internet: AUD 5 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per night (rates may vary)
  • Airport shuttle fee: AUD 60 per person (roundtrip)
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Broadbeach Savannah Hotel Resort
  • Broadbeach Savannah

You should know

  • Broadbeach Savannah Hotel & Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.