"Building was unexpectedly under maintenance/ renovation so decor was not great. Receptionist was very helpful and friendly and made our one night sta ... " More

By a verified traveller on Wed 29 Aug 2018

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Hotel Description

A family-friendly stay in the heart of Broadbeach awaits you at Broadbeach Savannah Hotel & Resort. You'll be 0.7 km (0.4 mi) from Pacific Fair Shopping Centre and 0.9 km (0.5 mi) from The Star Gold Coast. Highlights at this property include a restaurant, an outdoor swimming pool, and a bar/lounge.

You can enjoy a flat-screen TV with cable channels, and each apartment features a sitting area, WiFi, and a hairdryer. Nice touches to enhance your stay include free toiletries and premium bedding. A microwave and an iron/ironing board are also available. Weekly housekeeping is available.

Enjoy the fitness centre, spa tub, and sauna. Additionally, you'll find WiFi in public areas, a conference centre, and a coffee shop/café. Each morning continental breakfast is served between 7 AM and 9:30 AM. There's also the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4-star Broadbeach property include Surfers Paradise Beach and SkyPoint Observation Deck.

Studio, 1 King Bed, Jetted Tub (Bed & Breakfast)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$99 per night

Deluxe Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom, Ocean View (Sub-Penthouse)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms (Sub-Penthouse)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Budget Hotel Room

Bed Count 2 King Beds Maximum Occupancy 5 Max

Broadbeach Savannah Hotel & Resort ratings based on 1,033 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Broadbeach Savannah Hotel & Resort

Everyone (711) Couples (205) Business (4) Students (1) Family (108)
4 out of 5
Great location. Rooms clean and tidy Good value for money

Posted by on 5 Feb. 2019

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Comment from Hotel Management

6 Feb. 2019 by res

Thanks for staying with us. We appreciate your feedback,

2 out of 5
The staff were friendly and the location was great. But the room needed a big overhaul. The walls were patched up and needed painting. Even though breakfast was included, it was very disappointing: Only 2 hot items were available (eggs and tomatoes) and the eggs were stone cold. No fresh coffee, just sachets. No fresh milk, just longlife milk. Overall quite disappointed

Posted by on 4 Feb. 2019

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Comment from Hotel Management

4 Feb. 2019 by res

Thanks for staying with us. We appreciate your feedback,

2 out of 5
Location was pretty good Needs updating, the room requires painting & some repairs, we had no hot water to shower, the handle on the closet was hanging off, lighting in the bathroom was very poor it felt like it needed a good clean.

Posted by on 29 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by res

Thanks for staying with us. We appreciate your feedback

3 out of 5
I found the property nice and central and within walking distance of the beach, shops and restaurants.

Posted by on 24 Jan. 2019

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Comment from Hotel Management

25 Jan. 2019 by res

Thanks for staying with us. We appreciate your feedback!

1 out of 5
Not what I expected. Old, worn out, cockroaches in my room. Very dissapointed. No way is this a 4 star

Posted by on 23 Jan. 2019

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Comment from Hotel Management

26 Jan. 2019 by res

Thanks for staying with us. We appreciate your feedback! Please advise your room number so we can look into this.

1 out of 5

Posted by on 22 Jan. 2019

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Comment from Hotel Management

23 Jan. 2019 by res

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3 out of 5
This Hotel has no atmosphere. Like, none. Not even in the pool area. It’s definitely not a Resort.

Posted by on 20 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by res

Thanks for staying with us. We appreciate your feedback!

2 out of 5
The only good thing about this place is the location close to the beach. The furniture and decor were old and grotty. Fake leather old sofa with a big crack in the pvc. Definitely not worth the 380 per night we were charged. Very disappointing. Definitely will go elsewhere next time

Posted by on 20 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by res

Thanks for staying with us. We appreciate your feedback!

5 out of 5
This property was conveniently located in the hub of Broadbeach allowing ease of access to the beach, bars and dining options. The staff on check in were very welcoming and overall the property was really pleasing and made for a great overnight getaway. Would definitely recommend.

Posted by on 18 Jan. 2019

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Comment from Hotel Management

19 Jan. 2019 by res

Thanks for staying with us. We appreciate your feedback!

4 out of 5
The room is clean. Staff are friendly. Breakfast is OK. Location is good.

Posted by on 17 Jan. 2019

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Comment from Hotel Management

18 Jan. 2019 by res

Thanks for staying with us. We appreciate your feedback!

About the Broadbeach Savannah Hotel & Resort

Location 46 Surf Parade, Broadbeach, QLD 4218

Property Features

As a guest of Broadbeach Savannah Hotel & Resort, you'll find an outdoor pool, a spa tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. A limo/town car service and a meeting room are available. Event space at this apartment measures 2153 square feet (200 square metres) and includes conference centres. Tour or ticket assistance, a BBQ, and multilingual staff are also featured at the family-friendly Broadbeach Savannah Hotel & Resort. A round-trip airport shuttle (available during limited hours) and a theme park shuttle are available for a fee. This 4-star Broadbeach apartment is smoke free.

  • 53 guestrooms or units
  • 14 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (18.5 km / 11.5 mi)
  • Property shuttles: Airport shuttle and theme park shuttle
  • Parking:

Room Amenities

Broadbeach Savannah Hotel & Resort offers 53 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. This Broadbeach apartment provides wireless Internet access for a surcharge. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a weekly basis.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Microwave
  • Electric kettle
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 9:30 AM.

On-site venue – Overlooking the pool, this restaurant only serves breakfast.Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 8 AM-6 PM
  • Sunday-Sunday: 8 AM-3 PM
If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available during limited hours. Fees may apply. Contact the property in advance to make arrangements.

This property's front desk is open during the following times:

  • Monday - Saturday: 8 AM - 6 PM
  • Sunday - Sunday: 8 AM - 3 PM
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered during limited hours. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 10 for adults and AUD 10 for children (approximately)
  • Fee for in-room wireless Internet: AUD 5 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per night (rates may vary)
  • Airport shuttle fee: AUD 60 per person (roundtrip)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Broadbeach Savannah Hotel Resort
  • Broadbeach Savannah

You should know

  • Broadbeach Savannah Hotel & Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.