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Aparthotel

Sandcastles on the Broadwater

3.5 star property

Photo gallery for Sandcastles on the Broadwater

Outdoor pool
Individually decorated, individually furnished, desk, iron/ironing board
1 Bedroom Apartment | Living area
2-bedroom 3-level Spacious luxury Villa
2 Bedroom Spa Apartment | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer

Explore the area

View map
392-398 Marine Parade, Labrador, QLD, 4215
  • Place, Harley Park
    ‪5 min walk‬
  • Place, Ian Dipple Lagoon
    ‪9 min walk‬
  • Place, Harbour Town
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪35 min drive‬

Room options

View all photos for 3 Bedroom Spa Apartment

3 Bedroom Spa Apartment | Balcony

3 Bedroom Spa Apartment

  • Water view
  • 142 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Single Beds

View all photos for 2 Bedroom Spa Apartment

2 Bedroom Spa Apartment | View from room

2 Bedroom Spa Apartment

  • Water view
  • 130 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living room

2 Bedroom Apartment

  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | View from room

1 Bedroom Apartment

  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2-bedroom 3-level Spacious luxury Villa

2-bedroom 3-level Spacious luxury Villa

2-bedroom 3-level Spacious luxury Villa

  • Garden view
  • 137 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment

2 Bedroom Apartment

  • Water view
  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Apartment

Individually decorated, individually furnished, desk, iron/ironing board

One Bedroom Apartment

  • Sleeps 2

2-Bedroom 3-Level Spacious Luxury Villa

  • Sleeps 5

Superior Two-Bedroom Apartment

  • Sleeps 4

View all photos for Two Bedroom Apartment

Full-sized fridge, microwave, oven, stovetop

Two Bedroom Apartment

  • Sleeps 4

View all photos for Two Bedroom Spa Apartment

Individually decorated, individually furnished, desk, iron/ironing board

Two Bedroom Spa Apartment

  • Sleeps 4

View all photos for Three Bedroom Spa Apartment

Individually decorated, individually furnished, desk, iron/ironing board

Three Bedroom Spa Apartment

  • Sleeps 6

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About the area

Gold Coast

A family-friendly stay in Gold Coast awaits you at Sandcastles on the Broadwater. You'll be 2.1 km (1.3 mi) from Harbour Town and 2.2 km (1.4 mi) from Chirn Park. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers. .Each apartment is individually decorated and features a flat-screen TV with digital channels, along with free WiFi, a balcony and a DVD player. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a coffee/tea maker and a rice cooker are also available. Housekeeping is available on request. .Enjoy the gym and Hot tub as well as access to a playground. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3.5-property class Labrador aparthotel include Warner Bros. Movie World and Cavill Avenue.
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What's nearby

  • Harley Park - 5 min walk - 0.5 km
  • Ian Dipple Lagoon - 9 min walk - 0.8 km
  • Cooke Murphy Oval - 17 min walk - 1.5 km
  • Harbour Town - 3 min drive - 1.9 km
  • Chirn Park - 4 min drive - 1.9 km

Getting around

  • Cypress Avenue Station - 8 min drive
  • Helensvale Station - 12 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 46 min drive

Restaurants

  • ‪Charis Seafood - ‬8 min walk
  • ‪Masala Flames - ‬15 min walk
  • ‪Daiki - ‬15 min walk
  • ‪Fratello Italian - ‬17 min walk
  • ‪The Grand Hotel - ‬8 min walk

About this property

Sandcastles on the Broadwater

Sandcastles on the Broadwater offers its guests an outdoor pool, a hot tub, and a fitness centre. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Sandcastles on the Broadwater. Self parking is free.

This 3.5-star Gold Coast aparthotel is smoke free.

  • 25 guestrooms or units
  • Childcare (surcharge)
  • Towels for the beach
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Sandcastles on the Broadwater offers 25 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. 45-inch flat-screen televisions come with digital channels. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is offered on request and change of towels can be requested.

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Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Rice cooker
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 45-inch flat-screen TV with digital channels
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Gym
  • Fishing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 25 units
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 1:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Sandcastles Broadwater
Sandcastles Broadwater Apartment Labrador
Sandcastles Broadwater Labrador
Sandcastles On The Broadwater Hotel Labrador
Sandcastles On The Broadwater Labrador, Gold Coast, Australia
Sandcastles Broadwater Apartment
Sandcastles on the Broadwater Labrador
Sandcastles on the Broadwater Aparthotel
Sandcastles on the Broadwater Aparthotel Labrador

Frequently asked questions

What is the cancellation policy at Sandcastles on the Broadwater?

Sandcastles on the Broadwater offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sandcastles on the Broadwater?

Yep, Sandcastles on the Broadwater has a free self car park.

Are there any beaches close to Sandcastles on the Broadwater?

The closest beach to Sandcastles on the Broadwater is Surfers Paradise Beach (6.9 km).

Does Sandcastles on the Broadwater have a pool?

Sandcastles on the Broadwater has a pool.

What makes Sandcastles on the Broadwater a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Sandcastles on the Broadwater.

Is Sandcastles on the Broadwater family-friendly?

You bet! With amenities such as babysitting services, a playground and an arcade, it's no surprise that Sandcastles on the Broadwater is a hit with families.

Is there a free airport shuttle available at Sandcastles on the Broadwater?

No, Sandcastles on the Broadwater does not offer an airport shuttle service.

What time are check-in & check-out at Sandcastles on the Broadwater?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Sandcastles on the Broadwater?

No, pets are not allowed.

Sandcastles on the Broadwater Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 231 out of 537 reviews
Rating 8 - Good. 217 out of 537 reviews
Rating 6 - Okay. 62 out of 537 reviews
Rating 4 - Poor. 20 out of 537 reviews
Rating 2 - Terrible. 7 out of 537 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Teeyana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and lovely staff.
Stayed 6 nights in Feb 2026

10/10 Excellent

Matthew

Stayed 10 nights in Jan 2026

6/10 Okay

Matthew

After hours check-in was easy and staff were courteous. Our room unfortunately wasn’t very clean and maybe a better dishwasher detergent should be provided so kitchen pots, pans etc are cleaned properly. ( we went out and bought electric frypan, kettle and a decent detergent. Washing machine was full of mould, so that needed cleaning before using. I would suggest a certain standard of furniture to be maintained for the rooms that are
Stayed 6 nights in Nov 2025

10/10 Excellent

Aiko

Stayed 7 nights in Nov 2025

8/10 Good

Theresa

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Our overall experience was good, the reception staff were fantastic and gave helpful information. Cleaning was a little lacking and we would have found it useful to have a set of tongs in the kitchen a scrubbing brush for dishes and possibly a couple of face cloths which we ended up buying. We had a lovely stay though so just a few minor tweaks
Stayed 10 nights in Oct 2025

6/10 Okay

Louise

Travelled with family
Liked: Amenities
Great size apartment and pool area great .Had everything you could need in the unit .My only thing was it could have been cleaner .
Stayed 4 nights in Jul 2025

8/10 Good

Catherine, Cannon Hill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean property
Stayed 2 nights in Sep 2025

8/10 Good

Amy

Travelled with family
Liked: Amenities
We stayed in a 3 bedroom apartment. The apartment was a good size offering 2 outdoor balcony seating areas and a spa. The pool area and BBQ area were great. The apartment itself is a bit tired and could do with a refresh, and a deep clean. The staff were friendly and welcoming and communicated the late check in procedure well making our arrival smooth.
Stayed 7 nights in Sep 2025

6/10 Okay

Erika

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Madeline

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience at sandcastles its our go to every year as we travel to goldcoast every year. We have never had a bad experience at this property the kids love the pool the location is close to alot of different restaurants and the beach.
Stayed 7 nights in Sep 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything
Stayed 4 nights in Aug 2025

10/10 Excellent

Hernawati

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location by the beach
Stayed 6 nights in Jul 2025

6/10 Okay

Tammy

Travelled with family, Travelled with family and small children
Liked: Amenities
We recently stayed here with my in-laws and had a mixed experience. We booked a 2-bedroom apartment, and they had originally booked a 1-bedroom but were given a complimentary upgrade to a 2-bedroom. Their apartment looked recently updated and matched the photos online, while ours felt quite dated in comparison. The carpets and blankets didn’t feel particularly clean, which was a bit disappointing. On the positive side, the apartment was very spacious, which made it manageable and comfortable staying with two young children. The location was also excellent—close to the theme parks and Harbour Town, which was super convenient. Parking, however, was an issue for us. Our hire van was too tall to fit in the underground parking, and finding a spot on the street was extremely difficult. Overall, the stay had its ups and downs. The location and space were great, but the difference in room quality and parking challenges took away from the overall experience.
Stayed 7 nights in Jul 2025

10/10 Excellent

Desmond Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely view of the Broadwater. Close to many facilities. Secure parking.
Stayed 9 nights in Jul 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The owners were lovely to speak to and was always helpful when we needed something. Couldn’t fault our time there.

6/10 Okay

Judy

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Timothy

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Loved the clean and well maintained pool and bbq area. The view from the room was fantastic. Better attention to cleanliness in the room woud of made the stay better
Stayed 4 nights in Apr 2025

10/10 Excellent

RENEE

Liked: Cleanliness, amenities, property conditions & facilities
Great communication, lovely managers onsite at reception. Spacious, clean, simple but lovely family friendly accommodation. Great pool as well!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it will be going back next year
Stayed 7 nights in Jan 2025

10/10 Excellent

Ian

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Feb 2025

8/10 Good

Carolynn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had everything we needed. Will come back again Thank you
Stayed 19 nights in Jan 2025

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff member at check in was friendly and helpful. The location is fantastic, amd we were lucky enough to have a room with water views and a balcony to have dinner and watch the summer storms roll in. Even though it is situated near the highway, we could not hear any traffic noise inside, nor noise from any other apartment. The room was clean and spacious. It is close to shops and not far from the centre of Surfers Paradise. The amenities such as the pool and gym are great as is the allocated parking spot. The only thing that would make it better would be a lift so that people who are unable to walk up stairs could stay. We enjoyed our visit, and would be happy to stay again.
Stayed 4 nights in Jan 2025

10/10 Excellent

mingqing

Liked: Cleanliness, property conditions & facilities
Family friendly apartment, close to beach, very convenient position
Stayed 6 nights in Jan 2025

10/10 Excellent

HEAJIN

Travelled with family
Liked: Cleanliness, room comfort
It was an old but well-maintained establishment, making it clean and comfortable. We plan to return since it is affordable and conveniently located.
Stayed 3 nights in Jan 2025

10/10 Excellent

Karen

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had 2 apartments for ourselves and family, both apartments were very clean and comfortable with everything you would need for a long stay. Nice out look towards the beach. Also had a swimming pool and free underground car park.
Stayed 6 nights in Nov 2024