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4.2 out of 5

"Really great customer service from Staff, close to everything with divine pool and beautiful garden surrounds. " More

By a verified traveller on Sat 14 Apr 2018

Hotel Description

At Burleigh Palms Holiday Apartments you'll be within a 10-minute walk of Burleigh Beach and 1.6 km (1 mi) from Stockland Burleigh Heads Shopping Centre. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features an LED TV with cable channels, along with free WiFi, a balcony or patio, and a living room. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave, and a hob. A dining area, a coffee/tea maker, and a ceiling fan are also available.

This apartment offers free WiFi in public areas, limo/town car service, and a garden. Additionally, you'll find barbecues, express check-in, and express check-out. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 3.5-star Burleigh Heads property include Gold Coast Convention and Exhibition Centre and The Oasis.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$207 per night

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Burleigh Palms Holiday Apartments ratings based on 51 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Burleigh Palms Holiday Apartments

Everyone (34) Couples (9) Business (1) Family (9)
3 out of 5
Property adjacent to freeway. Traffic noise is an issue. Rooms ok but nothing special for the price

Posted by on 28 Jan. 2019

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Comment from Hotel Management

30 Jan. 2019 by john

Hello, We find the traffic noise tolerable by bedtime but of course most holiday complex's are built along the highway from Tweed Heads to Surfers and further north. There is not a lot we can do about it unfortunately.

3 out of 5
Apartment 10 appeared to have a water problem and there was a persistent musty odour. The portable air conditioner was barely adequate.

Posted by on 22 Jan. 2019

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Comment from Hotel Management

23 Jan. 2019 by john

We are sorry and are working on these issues.

4 out of 5
Road noise was an issue. We were right next to the highway.

Posted by on 20 Jan. 2019

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Comment from Hotel Management

23 Jan. 2019 by john

Most Gold coast unit complexes are next to the Gold Coast Highway and some units can expect little road noise. Close to beach and shops in Burleigh makes you closes that others to the highway

5 out of 5

Great spot close to shops and beach

Really great customer service from Staff, close to everything with divine pool and beautiful garden surrounds.

Posted by on 14 Apr. 2018

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Comment from Hotel Management

17 Apr. 2018 by Ubon

Thanks for the nice words

5 out of 5
Great price and close to beach and public transport. Helpful customer service and good communication

Posted by on 13 Apr. 2018

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Comment from Hotel Management

17 Apr. 2018 by Ubon

Thankyou

5 out of 5
Spacious with all the conveniences to make for a relaxing stay.

Posted by on 6 Apr. 2018

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Comment from Hotel Management

10 Apr. 2018 by John

Thank you

4 out of 5
Clean and comfortable. Great location, walking distance to everything.

Posted by on 26 Mar. 2018

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Comment from Hotel Management

10 Apr. 2018 by Ubon

Thank you

5 out of 5
Great location close to beach clubs restaurants etc staff very proffessional friendly accomodation was terrific Great stay

Posted by on 14 Mar. 2018

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Comment from Hotel Management

20 Mar. 2018 by John

Thanks for your nice comments. Hope to see you or friends again sometime.

4 out of 5
Cons: Lamp in bedroom didn't work due to inoperable power point
Spacious room, genuine care shown by owners. I had ru g to say I would be arriving late and owners organised for a ground level unit that was easy to access and put key and welcome message in an envelope for me.

Posted by , from Melbourne Australia on 11 Mar. 2018

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Comment from Hotel Management

20 Mar. 2018 by John

Thanks for your nice comments. So sorry about the bedlamp. Hope to see you or friends again sometime.

5 out of 5

Great position

Close to cafe, beach and restaurants. Great facilities that were clean and tidy.

Posted by , from Gold Coast on 26 Feb. 2018

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Comment from Hotel Management

20 Mar. 2018 by John & ubon

Thanks for your nice comments. Hope to see you or friends again sometime.

About the Burleigh Palms Holiday Apartments

Location 1849 Gold Coast Hwy, Burleigh Heads, QLD 4220

Property Features

As a guest of Burleigh Palms Holiday Apartments, you'll find an outdoor pool, tour or ticket assistance, and a BBQ. Public spaces have free WiFi. Burleigh Palms Holiday Apartments also features a garden, limo/town car service, and express check-in. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Burleigh Heads apartment.

  • 16 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1980
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (11.9 km / 7.4 mi)
  • Train station: Varsity Lakes Station (6.4 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Burleigh Palms Holiday Apartments offers 16 forms of air-conditioned accommodation with washers/dryers and coffee/tea makers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate living rooms. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. LED televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Living room
  • LED television
  • Cable channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hairdryer available
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 5:30 PM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and key retrieval information. Please contact the office using the information on the reservation confirmation received after booking.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No lifts
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 40 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burleigh Palms Holiday Apartments Apartment
  • Burleigh Palms Holiday Apartments
  • Palms Holiday Apartments