Apartment, 1 Bedroom
Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$97 per night
ADVERTISING SPONSORED LISTING
Paradise Island Resort
1 Paradise Island,
Surfers Paradise,
QLD
1800 796 370
"It was an amazing experience, with excellent and friendly staff. Felt very welcomed the moment my partner and I walked through the door. Breakfast was ... " More
Points Of Interest
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Hotel Description
Enjoy the fitness centre, outdoor tennis court, sauna, and kids' swimming pool. Additionally, you'll find WiFi in public areas, a coffee shop/café, and a snack bar/deli.
With a stay at this 3.5-star Surfers Paradise property, you'll be 18.5 km (11.5 mi) from Gold Coast War Museum.
Paradise Island Resort ratings based on 290 Verified Reviews
Room cleanliness
3.0 out of 5.0
Service & staff
3.5 out of 5.0
Room comfort
3.0 out of 5.0
Hotel condition
3.0 out of 5.0
Guest reviews for Paradise Island Resort
Good location. Very well priced. Rooms are not like the photos on the site.
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The rooms are dirty and The sofa bed did not work, not to mention some clothing in it from a previous guest.
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I really enjoyed our stay. I did however recommend my manager to stay here also as we were all heading to our Xmas party and her room was very below average. Her bed was two singles together and the weren’t even the same height. Her carpet was very old and smelt musty. There was cigarette ash everywhere. Patch ups on doors and walls. Looked like a bunch of hooligans had been staying there and you needed to do a quick cover up.
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Staff are lovely, the pool area and gym overlooks the canal while higher levels have a sea view and we can't wait to come back to try the new Korean Buffet. Great for families and close to everything.
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Really nice, good value apartment right in the middle of surfers paradise. It was close to everything and had free parking which was great since the parking situation in surfers wasn't great - so being able to walk everywhere while leaving the car at the hotel was helpful. Pool was great and the apartments were very nice and spacious - we had the river view one and the balcony was lovely. However the kitchen was a bit low on cooking utensils and they could have done with some new ones as they weren't the cleanest. Free breakfast was great and staff were friendly. Only thing that we were surprised about was that there was a $200 deposit when we got there that we didn't know about prior to. If you gave in cash, you got it back when you left so that was fine. Would recommend.
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We arrived at 2pm to check in to be told our room was not ready. We continued to wait and kept being told the room was still being cleaned. We were not given the key to our room until 4:15 pm! We were not offered any compensation for their incompetency. The family room was still dirty, old, cockraches in the kitchen, well used furniture, bathroom old and mouldy tiles in shower. Large window curtains could not be shut a there was one large curtain missisng. I'm glad breakfast was free because it was mediocre. Plastic cutlery only, old fruit and needed to pay extra $1 for a real coffee.
Family room was large and shower had good water pressure-best thing about the room.
Woman at front desk not friendly and unwavering about price and compensation.
Very disappointing
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Rooms were clean with plenty of space. Other facilities were close by and breakfast was great.
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Couch and bed were falling a part. Shower did not work. Food under bed. Breakfast was also fairly average.
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Pool and location of a 5 star resort, 10 min walk from Cavill mall and infinity etc, but poor room conditions. It’s a comfy place to sleep but lacks tv reception, shower head squirts in every other direction, and the carpets were pretty average. 10/10 would stay again, based on location and extremely cheap pricing, great for schoolies or if you aren’t planning on spending much time in your room. Also hotel staff were really friendly and helpful, and the buffet in the lobby had awesome food!!
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About the Paradise Island Resort
Location 1 Paradise Island, Surfers Paradise, QLD 4217Property Features
There's a coffee shop/café on site, as well as a snack bar/deli. Public spaces have WiFi for a fee. Paradise Island Resort offers its guests an outdoor pool, a kid's pool, an outdoor tennis court, and a spa tub. A fitness centre, a sauna, and tour or ticket assistance are also featured at Paradise Island Resort. Self parking is free.
- 1 building
- 58 guestrooms or units
- 5 levels
- Coffee shop
- Deli
- 1 conference room
- Self-service laundry
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Games room or arcade
- Corner/local shop
- Garden
- BBQ grill(s)
- Outdoor picnic space
- Gift shop
- ATM
- Lift
Family Friendly Amenities
- Family Property
- Outdoor pool
- Children's pool
- Outdoor tennis court
- Grocery/convenience store
- Snack bar/deli
- Laundry facilities
- Arcade/game room
- Microwave
Internet
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Parking
Free self parking
Transport
- Airport: Gold Coast, QLD (OOL-Coolangatta) (30.6 km / 19 mi)
- Parking: Free self parking
Room Amenities
Paradise Island Resort offers 58 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Rooms open to balconies or patios. In-room wireless Internet access is available for a surcharge. Microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a shower. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a weekly basis.
- Bathrooms are partially open
- Private balcony or patio
- Television
- Microwave
- Coffee maker
- Shower
- Cribs (surcharge)
- Rollaway beds (surcharge)
- Housekeeping (weekly)
- Hairdryer
- Iron and ironing board
- Air conditioning
Food & Drink
Read Cafe – On-site restaurant. Open daily.
Hotel Policies
Check-in
- Check-in time starts at 2 PM
- Minimum check-in age is 18
Special check-in instructions:
The front desk is open during the following times:
- Monday-Friday: 8:30 AM-5:30 PM
- Saturday-Sunday: 9 AM-2 PM
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance. For more details, please contact the property using the information on the reservation confirmation received after booking.
This property's front desk is open during the following times:
- Monday - Friday: 8:30 AM - 5:30 PM
- Saturday - Sunday: 9 AM - 2 PM
Check-out
- Check-out by 10 AM
Payment types
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for AUD 20.0 per day.
- Cribs (infant beds) are available for AUD 35.0 per stay.
Pets
- No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: AUD 200 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for in-room wireless Internet: AUD 7.50 per hour (rates may vary)
- Fee for wireless Internet in public areas: AUD 7.50 per hour (rates may vary)
- Crib (infant bed) fee: AUD 35.0 per stay
- Rollaway bed fee: AUD 20.0 per day
- On-site credit card charges are subject to a surcharge
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Paradise Island Resort Surfers Paradise
- Paradise Island Resort
- Paradise Island Surfers Paradise
- Paradise Island
