Skip to main content
Beginning of main content

"The location to the beaches and strip was the best part of Paradise Island and the fact that it was back from the main strip. The room was clean and h ... " More

By a verified traveller on Mon 17 Feb 2020

Enter dates to see availability

Hotel Description

Paradise Island Resort puts you in the heart of Surfers Paradise, within just a 10-minute stroll of SkyPoint Observation Deck and Surfers Paradise Beach. Highlights at this property include a restaurant, an outdoor swimming pool, and free self parking.

Each apartment features a balcony or patio, WiFi, and a TV. A microwave, a coffee/tea maker, and a hair dryer are also available. Weekly housekeeping is available.

Enjoy the fitness center, outdoor tennis court, spa tub, and sauna. Added amenities include WiFi in public areas, a kids' swimming pool, and a coffee shop/café. Each morning buffet breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of an airport shuttle.

Places within a 15-minute walk of this 3.5-star Surfers Paradise property include Cavill Avenue and Infinity Attraction.

Room, River View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$86* Per night/room 8 Jun. - 9 Jun.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom, River View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms, River View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Paradise Island Resort ratings based on 394 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Paradise Island Resort

Everyone (255) Couples (52) Family (89)
1 out of 5
The after hours check in is a scam to rob a 9 month pregnant female alone of her money then leave her to spend the night with no where to go while the hotel and booking website pass fault to one another Unable to resolve anything i spent the night on the street.

Posted by on 21 Apr. 2020

Was this review helpful to you?
5 out of 5
The location to the beaches and strip was the best part of Paradise Island and the fact that it was back from the main strip. The room was clean and had all the facilities I required. Parking was under and I always found a spot. As I was working, I didnt have an opportunity to check out all the facilities but it was perfect for my requirement which was a place to base myself. Trams were close but didnt have an opportunity to use.

Posted by on 17 Feb. 2020

Was this review helpful to you?
1 out of 5
Don't stay here! Everything was disappointing, dirty, old, smelly. Extremely poor and unhealthy breakfast.

Posted by on 2 Feb. 2020

Was this review helpful to you?
Comment from Hotel Management

4 Feb. 2020 by Reception

We are sorry that you did not enjoy your time with us and will pass on your comments to the restaurant owner

3 out of 5
Rooms very basic, dated and damaged. Safe’s not working. Breakfast terrible.

Posted by on 28 Jan. 2020

Was this review helpful to you?
Comment from Hotel Management

4 Feb. 2020 by Reception

Thank you for your feedback. Our rooms are in the process of being updated. We will pass on your comments to the restaurant owner

5 out of 5
The front desk staff were so lovely and friendly and couldn't do enough to help us. We arrived early and were able to use the pool while we waited for our room to be ready. Room was great, clean and had everything we needed for our stay.

Posted by on 23 Jan. 2020

Was this review helpful to you?
Comment from Hotel Management

4 Feb. 2020 by Reception

Thank you so much for your lovely review and 5* rating :) We are so pleased that everything was to your liking and look forward to seeing you again on your next visit to the Gold Coast

4 out of 5
Property is close to the beach, Skypoint & public transport. Room with a river view. The only negative is bathroom & toilet was smelly & sticky.

Posted by on 9 Jan. 2020

Was this review helpful to you?
Comment from Hotel Management

4 Feb. 2020 by Reception

Thank you for reviewing our resort. We are pleased that you enjoyed your stay with us and value your feedback. Thank you for letting us know about the bathroom

2 out of 5
The pool area was the only area which seemed satisfactory as far as resorts go. The manager at the in-house restaurant was very courteous but unfortunately the quality of food and range of food in the buffet breakfast was less than satisfactory. The room we stayed in had multiple issues with it such as a leaky fridge and a washing machine which had a faulty setting of not being able to spin dry. Our room also had a peculiar smell to it which we noticed every time we would enter the room. The resort could be best described as a family backpackers experience which happens to be in a prime location. Probably wouldn’t stay there again but rather pay a bit extra for all round quality elsewhere.

Posted by , from Sydenham on 8 Jan. 2020

Was this review helpful to you?
3 out of 5
The overall property is in a decent condition but our room was terrible. Ripped carpet, dirty fridge, dirty bathroom. The room is in desperate need of renovations. The central but quiet location however is really good.

Posted by on 1 Jan. 2020

Was this review helpful to you?
3 out of 5
The view outside for breakfast was beautiful. Everything needs an update or replacing.

Posted by on 22 Dec. 2019

Was this review helpful to you?
1 out of 5

Posted by on 6 Dec. 2019

Was this review helpful to you?

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have WiFi for a fee. Paradise Island Resort offers its guests an outdoor pool, a children's pool, an outdoor tennis court, and a spa tub. A fitness center, a sauna, and a terrace are also featured at Paradise Island Resort. Free self parking is available. This 3.5-star Surfers Paradise apartment is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 5 levels
  • Dining venue
  • Coffee shop
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Outdoor tennis court
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (30.5 km / 18.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Paradise Island Resort offers 58 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to balconies or patios. In-room wireless Internet access is available for a surcharge. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided weekly.

  • Private balcony or patio
  • Television
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.

Read Cafe - Onsite café.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 7:30 AM - 6:00 PM
  • Sunday - Sunday: 8:00 AM - 4:00 PM
For more details, please contact the property using the information on the booking confirmation.

Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

This property's front desk is open during the following times:

  • Monday - Saturday: 7:30 AM - 6:00 PM
  • Sunday - Sunday: 8:00 AM - 4:00 PM
For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cribs (infant beds) are available for AUD 35.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.

  • Property is cleaned with disinfectant
  • Only service animals are allowed
  • Debit cards not accepted
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 6 per person (approximately)
  • Fee for in-room wireless Internet: AUD 7.50 per hour (rates may vary)
  • Fee for wireless Internet in public areas: AUD 7.50 per hour (rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 35.0 per stay
  • Rollaway bed fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Island Paradise
  • Island Paradise Resort
  • Paradise Island Resort Surfers Paradise
  • Paradise Island Resort
  • Paradise Resort Island
  • Resort Paradise
  • Resort Paradise Island
  • Paradise Island Surfers Paradise
  • Paradise Surfers Paradise
  • Paradise Island Resort Apartment
  • Paradise Island Resort Surfers Paradise
  • Paradise Island Resort Apartment Surfers Paradise

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.wotif.com/Gold-Coast-Hotels-Paradise-Island-Resort.h976289-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Gold-Coast-Hotels-Paradise-Island-Resort.h976289-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Gold-Coast-Hotels-Paradise-Island-Resort.h976289-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.