Apartment, 1 Bedroom
Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$97 per night
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Paradise Island Resort
1 Paradise Island,
Surfers Paradise,
1800 796 370
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Paradise Island Resort
3.5 out of 5.0
"It was an amazing experience, with excellent and friendly staff. Felt very welcomed the moment my partner and I walked through the door. Breakfast was ... " More
Points Of Interest
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Hotel Description
Each apartment features a balcony or patio, WiFi, and a TV. A microwave, a coffee/tea maker, and a hairdryer are also available. Weekly housekeeping is available.
Enjoy the fitness centre, outdoor tennis court, sauna, and kids' swimming pool. Additionally, you'll find WiFi in public areas, a coffee shop/café, and a snack bar/deli.
Attractions within a 10-minute walk of this 3.5-star Surfers Paradise property include SkyPoint Observation Deck and Surfers Paradise Beach.
Paradise Island Resort ratings based on 315 Verified Reviews
Room cleanliness
3.0 out of 5.0
Service & staff
3.5 out of 5.0
Room comfort
3.0 out of 5.0
Hotel condition
3.0 out of 5.0
Guest reviews for Paradise Island Resort
We didn't like the plastic forks, spoons and knifes that we have to use for eating our breakfast.
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older property but clean. Nice pool and buffet breakfast was great.
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This hotel has a policy to keep you deposit for up to 40 days. On check in we were informed that the deposit will be returned within 7 business days. When I asked to speak to manager I was told they can only EMAIL, they can not make phone calls. The room was not that clean and one of the curtain was held to the rail with dog clips and as a result you could not slide it. Most of the personal barely speak English...
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Comment from Hotel Management
1 Feb. 2019 by PIR
Good morning Guest, We would like to clarify what you have written in your review is incorrect. We are NOT holding your deposit, your bank is responsible for holding your deposit and it does not ever enter our bank account. We notify this to guests as a courtesy that the highest maximum days is 40 which is what the banks have explained to us - this is not our policy and we give the guests an option to do cash which is given straight back to you on departure. We also provide an ATM at reception for this option. If you fail to choose the cash option unfortunately you do have to wait for the banks to release your funds. None of our curtains are held together with dog clips. We find that very offensive that you would judge our staff who tried to assist you to get your monies back quicker. We also don't appreciate being yelled at on the telephone while we try to explain the banks policies and trying to help you. Paradise Island Resort
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Comment from Hotel Management
30 Jan. 2019 by PIR
Dear Guests, Thank you for your high rating. Hope you return to us on your next visit to Surfers Paradise. Paradise Island Resort
Great place to stay. Need update in the rooms. Clean rooms. Pool was great.
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Comment from Hotel Management
30 Jan. 2019 by PIR
Dear Guest, Thank you for your feedback and your high rating. We will pass your comments onto the management. Thank you once again Paradise Island Resort
Great swimming pool and spa with 3 different water temperatures. Amazing free breakfast and extras like fishing rod hire, DVD, book and game hire.
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We loved the location and proximity to shops and beach, the river outlook was lovely, and pool area was fantastic. Staff were always helpful and friendly. Cleanliness in the room was a bit disappointing however it didn't change the fact we had a great few days away at Paradise Island Resort.
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Fantastic location. Lovely pool. Great for families.
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Good location with walking distance to caval ave and the beach. Clean and tidy and onsite restaurant for dinner and most stays include free buffet breakfast.
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The pool is the best feature of this resort and is great. Our room however had a horrible smell, stains everywhere, holes in the doors and the shower was broken.
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About the Paradise Island Resort
Location 1 Paradise Island, Surfers Paradise, QLD 4217Property Features
There's a coffee shop/café on site, as well as a snack bar/deli. Public spaces have WiFi for a fee. Paradise Island Resort offers its guests an outdoor pool, a kid's pool, an outdoor tennis court, and a spa tub. A fitness centre, a sauna, and tour or ticket assistance are also featured at Paradise Island Resort. Self parking is free. This 3.5-star Surfers Paradise apartment is smoke free.
- 1 building
- 58 guestrooms or units
- 5 levels
- Coffee shop
- Deli
- 1 conference room
- Self-service laundry
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Games room or arcade
- Corner/local shop
- Garden
- BBQ grill(s)
- Outdoor picnic space
- Gift shop
- ATM
- Lift
- No smoking on site
Family Friendly Amenities
- Family Property
- Outdoor pool
- Children's pool
- Outdoor tennis court
- Grocery/convenience store
- Snack bar/deli
- Laundry facilities
- Arcade/game room
- Microwave
Internet
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Parking
Free self parking
Transport
- Airport: Gold Coast, QLD (OOL-Coolangatta) (30.6 km / 19 mi)
- Parking: Free self parking
Room Amenities
Paradise Island Resort offers 58 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Rooms open to balconies or patios. In-room wireless Internet access is available for a surcharge. Microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a shower. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a weekly basis.
- Bathrooms are partially open
- Private balcony or patio
- Television
- Microwave
- Coffee maker
- Shower
- Cribs (surcharge)
- Rollaway beds (surcharge)
- Housekeeping (weekly)
- Hairdryer
- Iron and ironing board
- Air conditioning
Food & Drink
Read Cafe – On-site restaurant. Open daily.
Hotel Policies
Check-in
- Check-in time starts at 2 PM
- Check-in time ends at 7:30 AM
- Minimum check-in age is 18
Special check-in instructions:
The front desk is open during the following times:
- Monday-Saturday: 8:00 AM-6:00 PM
- Sunday-Sunday: 8:00 AM-4:00 PM
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance. For more details, please contact the property using the information on the reservation confirmation received after booking.
This property's front desk is open during the following times:
- Monday - Saturday: 8:00 AM - 6:00 PM
- Sunday - Sunday: 8:00 AM - 4:00 PM
Check-out
- Check-out by 10 AM
Payment types
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for AUD 20.0 per day.
- Cribs (infant beds) are available for AUD 35.0 per stay.
Pets
- No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- Only service animals are allowed
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: AUD 200 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for in-room wireless Internet: AUD 7.50 per hour (rates may vary)
- Fee for wireless Internet in public areas: AUD 7.50 per hour (rates may vary)
- Crib (infant bed) fee: AUD 35.0 per stay
- Rollaway bed fee: AUD 20.0 per day
- On-site credit card charges are subject to a surcharge
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Paradise Island Resort Surfers Paradise
- Paradise Island Resort
- Paradise Island Surfers Paradise
- Paradise Island
