"It was an amazing experience, with excellent and friendly staff. Felt very welcomed the moment my partner and I walked through the door. Breakfast was ... " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

Paradise Island Resort puts you in the center of Surfers Paradise, 0.7 km (0.4 mi) from Cavill Avenue and 18.5 km (11.5 mi) from Gold Coast War Museum. Highlights at this property include an outdoor swimming pool, free self parking, and a spa tub.

Each apartment features a balcony or patio, WiFi, and a TV. A microwave, a coffee/tea maker, and a hairdryer are also available. Weekly housekeeping is available.

Enjoy the fitness centre, outdoor tennis court, sauna, and kids' swimming pool. Additionally, you'll find WiFi in public areas, a coffee shop/café, and a snack bar/deli.

Attractions within a 10-minute walk of this 3.5-star Surfers Paradise property include SkyPoint Observation Deck and Surfers Paradise Beach.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$97 per night

Room, River View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom, River View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms, River View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Paradise Island Resort ratings based on 337 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Paradise Island Resort

Everyone (238) Couples (40) Family (60)
2 out of 5
It’s a great location if you want to be away from the noise and hussle of Surfer’s but still a convenient walk to the beach. The standard of rooms are extremely poor. Mouldy carpet, popped springs on beds, ripped couch and windows that don’t close properly.

Posted by on 14 Apr. 2019

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5 out of 5

Posted by on 10 Apr. 2019

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4 out of 5
Management and Staff helpful and friendly. Fantastic pool area. BBQ area although nice are in an odd area. Breakfast, a fare choice but cold. Overall a quiet relaxing place and would stay again.

Posted by on 10 Apr. 2019

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3 out of 5
The property was in a great position walking distance to main surfers area cavil Avenue/ beach etc. The “continental breakfast “ was extremely ordinary. Average food, zero service, plastic knives and forks and scape your own plate!!!!! Security in the property was low, anyone off the street could get up to our apartment door. Room was clean and tidy and a great set up for our six people.

Posted by on 3 Apr. 2019

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2 out of 5
Cleanliness standards need to be looked at. Wasn't very clean and we also found a syringe in our apartment down the side of our lounge. We moved to another room and was not very clean. There were things needing to be fixed as well in both apartments. It was disappointing and didnt make our stay pleasant. The on site managers dealt with the situation but it was a bit stressful.

Posted by on 31 Mar. 2019

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5 out of 5
Stayed before and will come back later this year for a long weekend

Posted by on 31 Mar. 2019

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Comment from Hotel Management

8 Apr. 2019 by Paradise Island Resort

Good afternoon, Thank you for choosing to stay with us. We are so happy you enjoyed your stay and will return to see us again this year. Thank you Paradise Island Resort

3 out of 5
Plastic cutlery used in the restaurant. Breakfast options are very interesting. Front desk doesn’t like to say hello.

Posted by on 30 Mar. 2019

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4 out of 5
Good, clean hotel in a great location the only downside was the breakfast served on plastic plates with disposable cutlery

Posted by on 25 Mar. 2019

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5 out of 5
Walking distance to shops and transport, clean and tidy. Great service.

Posted by on 22 Mar. 2019

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3 out of 5
I like the location of the property walking distance to surfers paradise and shops. Clean toilet and sheets. Room was comfy. The pillow smells lke sweat. The bed is to single bed combined to make double bed. It is a bit hard in the middle when you can feel the edge of each bed. Other than that we had a nice stay at this place.

Posted by on 16 Mar. 2019

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Property Features

There's a coffee shop/café on site, as well as a snack bar/deli. Public spaces have WiFi for a fee. Paradise Island Resort offers its guests an outdoor pool, a kid's pool, an outdoor tennis court, and a spa tub. A fitness centre, a sauna, and tour or ticket assistance are also featured at Paradise Island Resort. Self parking is free. This 3.5-star Surfers Paradise apartment is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 5 levels
  • Coffee shop
  • Deli
  • 1 conference room
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Outdoor tennis court
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (30.6 km / 19 mi)
  • Parking: Free self parking

Room Amenities

Paradise Island Resort offers 58 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Rooms open to balconies or patios. In-room wireless Internet access is available for a surcharge. Microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a shower. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a weekly basis.

  • Bathrooms are partially open
  • Private balcony or patio
  • Television
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hairdryer
  • Iron and ironing board
  • Air conditioning

Food & Drink

Read Cafe – On-site restaurant. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7:30 AM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 8:00 AM-6:00 PM
  • Sunday-Sunday: 8:00 AM-4:00 PM

Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 6:00 PM
  • Sunday - Sunday: 8:00 AM - 4:00 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cribs (infant beds) are available for AUD 35.0 per stay.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 7.50 per hour (rates may vary)
  • Fee for wireless Internet in public areas: AUD 7.50 per hour (rates may vary)
  • Crib (infant bed) fee: AUD 35.0 per stay
  • Rollaway bed fee: AUD 20.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Paradise Island Resort Surfers Paradise
  • Paradise Island Resort
  • Paradise Island Surfers Paradise
  • Paradise Island