"It was an amazing experience, with excellent and friendly staff. Felt very welcomed the moment my partner and I walked through the door. Breakfast was ... " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

Paradise Island Resort puts you in the center of Surfers Paradise, 0.7 km (0.4 mi) from Cavill Avenue and 3.2 km (2 mi) from Broadbeach Mall. Highlights at this property include an outdoor swimming pool, free self parking, and a spa tub.

Enjoy the fitness centre, outdoor tennis court, sauna, and kids' swimming pool. Additionally, you'll find WiFi in public areas, a coffee shop/café, and a snack bar/deli.

With a stay at this 3.5-star Surfers Paradise property, you'll be 18.5 km (11.5 mi) from Gold Coast War Museum.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$97 per night

Room, River View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom, River View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms, River View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Paradise Island Resort ratings based on 290 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Paradise Island Resort

Everyone (221) Couples (31) Family (41)
2 out of 5
Good location. Very well priced. Rooms are not like the photos on the site.

Posted by , from Brisbane, Australia. on 18 Dec 2018

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1 out of 5
The rooms are dirty and The sofa bed did not work, not to mention some clothing in it from a previous guest.

Posted by on 12 Dec 2018

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5 out of 5
I really enjoyed our stay. I did however recommend my manager to stay here also as we were all heading to our Xmas party and her room was very below average. Her bed was two singles together and the weren’t even the same height. Her carpet was very old and smelt musty. There was cigarette ash everywhere. Patch ups on doors and walls. Looked like a bunch of hooligans had been staying there and you needed to do a quick cover up.

Posted by on 8 Dec 2018

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5 out of 5
Staff are lovely, the pool area and gym overlooks the canal while higher levels have a sea view and we can't wait to come back to try the new Korean Buffet. Great for families and close to everything.

Posted by , from North Sydney on 3 Dec 2018

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4 out of 5
Really nice, good value apartment right in the middle of surfers paradise. It was close to everything and had free parking which was great since the parking situation in surfers wasn't great - so being able to walk everywhere while leaving the car at the hotel was helpful. Pool was great and the apartments were very nice and spacious - we had the river view one and the balcony was lovely. However the kitchen was a bit low on cooking utensils and they could have done with some new ones as they weren't the cleanest. Free breakfast was great and staff were friendly. Only thing that we were surprised about was that there was a $200 deposit when we got there that we didn't know about prior to. If you gave in cash, you got it back when you left so that was fine. Would recommend.

Posted by on 2 Dec 2018

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2 out of 5
We arrived at 2pm to check in to be told our room was not ready. We continued to wait and kept being told the room was still being cleaned. We were not given the key to our room until 4:15 pm! We were not offered any compensation for their incompetency. The family room was still dirty, old, cockraches in the kitchen, well used furniture, bathroom old and mouldy tiles in shower. Large window curtains could not be shut a there was one large curtain missisng. I'm glad breakfast was free because it was mediocre. Plastic cutlery only, old fruit and needed to pay extra $1 for a real coffee. Family room was large and shower had good water pressure-best thing about the room. Woman at front desk not friendly and unwavering about price and compensation. Very disappointing

Posted by , from Springfield Lakes, QLD on 26 Nov 2018

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4 out of 5
Rooms were clean with plenty of space. Other facilities were close by and breakfast was great.

Posted by , from Caboolture on 25 Nov 2018

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2 out of 5
Couch and bed were falling a part. Shower did not work. Food under bed. Breakfast was also fairly average.

Posted by on 25 Nov 2018

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4 out of 5

Posted by , from Australia on 19 Nov 2018

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3 out of 5
Pool and location of a 5 star resort, 10 min walk from Cavill mall and infinity etc, but poor room conditions. It’s a comfy place to sleep but lacks tv reception, shower head squirts in every other direction, and the carpets were pretty average. 10/10 would stay again, based on location and extremely cheap pricing, great for schoolies or if you aren’t planning on spending much time in your room. Also hotel staff were really friendly and helpful, and the buffet in the lobby had awesome food!!

Posted by , from Adelaide on 17 Nov 2018

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Property Features

There's a coffee shop/café on site, as well as a snack bar/deli. Public spaces have WiFi for a fee. Paradise Island Resort offers its guests an outdoor pool, a kid's pool, an outdoor tennis court, and a spa tub. A fitness centre, a sauna, and tour or ticket assistance are also featured at Paradise Island Resort. Self parking is free.

  • 1 building
  • 58 guestrooms or units
  • 5 levels
  • Coffee shop
  • Deli
  • 1 conference room
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Lift

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Outdoor tennis court
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (30.6 km / 19 mi)
  • Parking: Free self parking

Room Amenities

Paradise Island Resort offers 58 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Rooms open to balconies or patios. In-room wireless Internet access is available for a surcharge. Microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a shower. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a weekly basis.

  • Bathrooms are partially open
  • Private balcony or patio
  • Television
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hairdryer
  • Iron and ironing board
  • Air conditioning

Food & Drink

Read Cafe – On-site restaurant. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 8:30 AM-5:30 PM
  • Saturday-Sunday: 9 AM-2 PM

Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:30 PM
  • Saturday - Sunday: 9 AM - 2 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cribs (infant beds) are available for AUD 35.0 per stay.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 7.50 per hour (rates may vary)
  • Fee for wireless Internet in public areas: AUD 7.50 per hour (rates may vary)
  • Crib (infant bed) fee: AUD 35.0 per stay
  • Rollaway bed fee: AUD 20.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Paradise Island Resort Surfers Paradise
  • Paradise Island Resort
  • Paradise Island Surfers Paradise
  • Paradise Island